FORD ESCAPE 2017

Complete listing of complaints and recalls for this vehicle

2.8K
Complaints
4
Recalls

Complaints & Recalls

2.8K Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 22V413000 SAFETY RECALL
2.9M Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Potential Risk:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S43
Notice Date: Oct 27, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 16V617000 SAFETY RECALL
18K Vehicles Affected
Recall Date: Aug 24, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Potential Risk:
If a window closes on a body part, it can increase the risk of injury.
FREE Recall Solution:
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C12
Notice Date: Sep 6, 2016
Recall Date: Aug 24, 2016

Consumer Complaints

2.8K Complaints
Ford Motor Company
Campaign: 11470626 Other
Jun 23, 2022
Defect Description:

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Potential Consequences:

The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and notified of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 48,000.

Corrective Action:

The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and notified of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 48,000.

Additional Notes:

The contact owns a 2017 Ford Escape. The contact stated while attempting to unlock the liftgate, the contact was unable to unlock the liftgate using the key fob or the button inside the vehicle. The vehicle was not diagnosed. The manufacturer was contacted and notified of the failure. The manufacturer referred the contact to the NHTSA to file a complaint. The approximate failure mileage was 48,000.

Manufacturer: FORD
Mfg Campaign: 11470626
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
Ford Motor Company
Campaign: 11470763 Other
Jun 23, 2022
Defect Description:

ENGINE

Potential Consequences:

Check engine light came on, took to dealership. I was informed that coolant is leaking into the cylinders causing misfiring and engine would need to be replaced. I was told this is a known issue for my car but no recall is issued for this problem by Ford.

Corrective Action:

Check engine light came on, took to dealership. I was informed that coolant is leaking into the cylinders causing misfiring and engine would need to be replaced. I was told this is a known issue for my car but no recall is issued for this problem by Ford.

Additional Notes:

Check engine light came on, took to dealership. I was informed that coolant is leaking into the cylinders causing misfiring and engine would need to be replaced. I was told this is a known issue for my car but no recall is issued for this problem by Ford.

Manufacturer: FORD
Mfg Campaign: 11470763
Notice Date: Jun 23, 2022
Recall Date: Jun 23, 2022
Ford Motor Company
Campaign: 11470434 Other
Jun 22, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Corrective Action:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Additional Notes:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Manufacturer: FORD
Mfg Campaign: 11470434
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Ford Motor Company
Campaign: 11470434 Other
Jun 22, 2022
Defect Description:

ENGINE

Potential Consequences:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Corrective Action:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Additional Notes:

Traveling on I-77 in Bland County Virginia. I was doing 70 mph and had to slow to 40 mph due to a tractor trailer. Brakes failed, made it off the interstate safely. I went to a garage. They installed front brake pads which did not help. Upon checking, they recommended a vacuum pump as my brakes were no better and all of the oil was leaking out of my car. I checked with Ford and my warranty expired on May 16, 2022. Cannot even drive the car due to the oil and brake issue. The vacuum pump had disintegrated.

Manufacturer: FORD
Mfg Campaign: 11470434
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Ford Motor Company
Campaign: 11470250 Other
Jun 21, 2022
Defect Description:

ENGINE

Potential Consequences:

1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Yes, it is available for inspection Safety issue could arise when engine malfunctions Vehicle has been inspected by two different auto repair shops Yes, the check engine light went on when the car started to malfunction

Corrective Action:

1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Yes, it is available for inspection Safety issue could arise when engine malfunctions Vehicle has been inspected by two different auto repair shops Yes, the check engine light went on when the car started to malfunction

Additional Notes:

1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Yes, it is available for inspection Safety issue could arise when engine malfunctions Vehicle has been inspected by two different auto repair shops Yes, the check engine light went on when the car started to malfunction

Manufacturer: FORD
Mfg Campaign: 11470250
Notice Date: Jun 21, 2022
Recall Date: Jun 21, 2022
Ford Motor Company
Campaign: 11470335 Other
Jun 21, 2022
Defect Description:

ENGINE AND ENGINE COOLING:COOLING SYSTEM

Potential Consequences:

The contact owns a 2017 Ford Escape. The contact's wife was driving approximately 35 MPH, the vehicle started shaking and vibrating and was difficult to steer. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. The dealer determined that the engine had to be replaced and related the failure to TSB 19-2208: 2.0 L Eco Boost - Coolant in Cylinders, White Exhaust Smoke. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Corrective Action:

The contact owns a 2017 Ford Escape. The contact's wife was driving approximately 35 MPH, the vehicle started shaking and vibrating and was difficult to steer. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. The dealer determined that the engine had to be replaced and related the failure to TSB 19-2208: 2.0 L Eco Boost - Coolant in Cylinders, White Exhaust Smoke. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Additional Notes:

The contact owns a 2017 Ford Escape. The contact's wife was driving approximately 35 MPH, the vehicle started shaking and vibrating and was difficult to steer. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed that the vehicle had coolant leak into the cylinders. The dealer determined that the engine had to be replaced and related the failure to TSB 19-2208: 2.0 L Eco Boost - Coolant in Cylinders, White Exhaust Smoke. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

Manufacturer: FORD
Mfg Campaign: 11470335
Notice Date: Jun 21, 2022
Recall Date: Jun 21, 2022
Ford Motor Company
Campaign: 11470153 Other
Jun 20, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicles equipped with the base 6 speed select-shift transmission may sometimes fail to accelerate when merging or going up-hill. This issue created a hazardous situation for my family when a car came into our lane and the escape wouldn't accelerate to avoid collision. Luckily the driver of the oncoming car just missed us.

Corrective Action:

Vehicles equipped with the base 6 speed select-shift transmission may sometimes fail to accelerate when merging or going up-hill. This issue created a hazardous situation for my family when a car came into our lane and the escape wouldn't accelerate to avoid collision. Luckily the driver of the oncoming car just missed us.

Additional Notes:

Vehicles equipped with the base 6 speed select-shift transmission may sometimes fail to accelerate when merging or going up-hill. This issue created a hazardous situation for my family when a car came into our lane and the escape wouldn't accelerate to avoid collision. Luckily the driver of the oncoming car just missed us.

Manufacturer: FORD
Mfg Campaign: 11470153
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Ford Motor Company
Campaign: 11469895 Other
1 Vehicles Affected
Jun 18, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

MY 2017 FORD ESCAPE MOVED FORWARD AFTER BEING PUT IN THE PARK POSITION, THUS CAUSING ME TO FALL TO THE GROUND UPON EXITING AND DRIVER SIDE REAR TIRE RAN OVER MY LEFT KNEE, CAUSING A CRUSHED KNEE. I AM STILL UNABLE TO WALK PROPERLY WITHOUT PAIN. I HAVE NOT HAD CAR INPECTED AND HAVE JUST SEEN THE RECALL, WHICH STATES "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE".

Corrective Action:

MY 2017 FORD ESCAPE MOVED FORWARD AFTER BEING PUT IN THE PARK POSITION, THUS CAUSING ME TO FALL TO THE GROUND UPON EXITING AND DRIVER SIDE REAR TIRE RAN OVER MY LEFT KNEE, CAUSING A CRUSHED KNEE. I AM STILL UNABLE TO WALK PROPERLY WITHOUT PAIN. I HAVE NOT HAD CAR INPECTED AND HAVE JUST SEEN THE RECALL, WHICH STATES "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE".

Additional Notes:

MY 2017 FORD ESCAPE MOVED FORWARD AFTER BEING PUT IN THE PARK POSITION, THUS CAUSING ME TO FALL TO THE GROUND UPON EXITING AND DRIVER SIDE REAR TIRE RAN OVER MY LEFT KNEE, CAUSING A CRUSHED KNEE. I AM STILL UNABLE TO WALK PROPERLY WITHOUT PAIN. I HAVE NOT HAD CAR INPECTED AND HAVE JUST SEEN THE RECALL, WHICH STATES "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE".

Manufacturer: FORD
Mfg Campaign: 11469895
Notice Date: Jun 18, 2022
Recall Date: Jun 18, 2022
Ford Motor Company
Campaign: 11469852 Other
Jun 17, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

On June 4th I parked my car at my house and left it running. As I went to walk into my house my car started moving. I was able to get into the car and put it back in park but not before it ran into my house.

Corrective Action:

On June 4th I parked my car at my house and left it running. As I went to walk into my house my car started moving. I was able to get into the car and put it back in park but not before it ran into my house.

Additional Notes:

On June 4th I parked my car at my house and left it running. As I went to walk into my house my car started moving. I was able to get into the car and put it back in park but not before it ran into my house.

Manufacturer: FORD
Mfg Campaign: 11469852
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Ford Motor Company
Campaign: 11469524 Other
Jun 16, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get stuck without being able to move with cars coming fast behind me. This could have cause an accident and myself or others could have been harmed. This happened multiple times during one trip. The check engine light came on a few days prior to this incident. The codes were ran for the check engine light and came up for "emissions" issues. The vehicle is currently at Norm Reeves Ford in Cerritos, Ca. They are stating it is a "flywheel issue and pump not properly aligning with the clutch". I am estimated to be charged $4,660.00 in repairs.

Corrective Action:

While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get stuck without being able to move with cars coming fast behind me. This could have cause an accident and myself or others could have been harmed. This happened multiple times during one trip. The check engine light came on a few days prior to this incident. The codes were ran for the check engine light and came up for "emissions" issues. The vehicle is currently at Norm Reeves Ford in Cerritos, Ca. They are stating it is a "flywheel issue and pump not properly aligning with the clutch". I am estimated to be charged $4,660.00 in repairs.

Additional Notes:

While I was driving on the freeway during traffic times, the vehicle would not accelerate upon pushing the gas pedal at first. All of a sudden it would jerk forward very fast. This could have caused me to unintentionally rear end the car in front of me or get stuck without being able to move with cars coming fast behind me. This could have cause an accident and myself or others could have been harmed. This happened multiple times during one trip. The check engine light came on a few days prior to this incident. The codes were ran for the check engine light and came up for "emissions" issues. The vehicle is currently at Norm Reeves Ford in Cerritos, Ca. They are stating it is a "flywheel issue and pump not properly aligning with the clutch". I am estimated to be charged $4,660.00 in repairs.

Manufacturer: FORD
Mfg Campaign: 11469524
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Ford Motor Company
Campaign: 11469678 Other
Jun 16, 2022
Defect Description:

ENGINE

Potential Consequences:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Corrective Action:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Additional Notes:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Manufacturer: FORD
Mfg Campaign: 11469678
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Ford Motor Company
Campaign: 11469678 Other
Jun 16, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Corrective Action:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Additional Notes:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Manufacturer: FORD
Mfg Campaign: 11469678
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Ford Motor Company
Campaign: 11469678 Other
Jun 16, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Corrective Action:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Additional Notes:

While stopped at a red light the car spontaneously shut off and had to be put in park and restarted. This happened 3 times in the past 2 weeks on extremely hot days. No engine warning light has come on.

Manufacturer: FORD
Mfg Campaign: 11469678
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Ford Motor Company
Campaign: 11469133 Other
Jun 14, 2022
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Corrective Action:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Additional Notes:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Manufacturer: FORD
Mfg Campaign: 11469133
Notice Date: Jun 14, 2022
Recall Date: Jun 14, 2022
Ford Motor Company
Campaign: 11469133 Other
Jun 14, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Corrective Action:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Additional Notes:

The contact owns a 2017 Ford Escape. The contact stated that while the engine was idling at a stop light, the vehicle lost motive power. The contact stated that a “Shift to Park and Restart Vehicle” message was displayed. The contact stated that the failure also occurred while slowing down to stop the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The manufacturer was not notified of the failure. The failure mileage was 20,000.

Manufacturer: FORD
Mfg Campaign: 11469133
Notice Date: Jun 14, 2022
Recall Date: Jun 14, 2022
Ford Motor Company
Campaign: 11468103 Other
Jun 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Corrective Action:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Additional Notes:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Manufacturer: FORD
Mfg Campaign: 11468103
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11468103 Other
Jun 8, 2022
Defect Description:

ENGINE

Potential Consequences:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Corrective Action:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Additional Notes:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Manufacturer: FORD
Mfg Campaign: 11468103
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11468103 Other
Jun 8, 2022
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Corrective Action:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Additional Notes:

3-4 times a year my 2017 Ford Escape doesn't automatically start after auto stop start turns the engine off and i have to shift into park and restart the car. This has happened basically since new.

Manufacturer: FORD
Mfg Campaign: 11468103
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11468324 Other
Jun 8, 2022
Defect Description:

WHEELS

Potential Consequences:

We took our car in for oil change and tire rotation, we were informed by service manager tires couldn't be rotated because lug nuts couldn't be removed, did we want lug nuts replaced which we did, after done ask why did the lug nuts fail on a car with less than 21000 miles was told it was a split lug nut poorly designed and when seal breaks and swells they can't be removed. In my mind this is a safety issue as we wouldn't have been able to change a flat tire if the service department couldn't change and we wouldn't have known this issue existed had we not had the car in for oil change and tire rotation. So if we had had a tire issue on the highway we would not been about to change our tire, leaving us stuck on the road. I don't have a clue the number of cars on the road with lug nuts that couldn't be removed. I believe Ford should replace all these poorly designed lug nuts

Corrective Action:

We took our car in for oil change and tire rotation, we were informed by service manager tires couldn't be rotated because lug nuts couldn't be removed, did we want lug nuts replaced which we did, after done ask why did the lug nuts fail on a car with less than 21000 miles was told it was a split lug nut poorly designed and when seal breaks and swells they can't be removed. In my mind this is a safety issue as we wouldn't have been able to change a flat tire if the service department couldn't change and we wouldn't have known this issue existed had we not had the car in for oil change and tire rotation. So if we had had a tire issue on the highway we would not been about to change our tire, leaving us stuck on the road. I don't have a clue the number of cars on the road with lug nuts that couldn't be removed. I believe Ford should replace all these poorly designed lug nuts

Additional Notes:

We took our car in for oil change and tire rotation, we were informed by service manager tires couldn't be rotated because lug nuts couldn't be removed, did we want lug nuts replaced which we did, after done ask why did the lug nuts fail on a car with less than 21000 miles was told it was a split lug nut poorly designed and when seal breaks and swells they can't be removed. In my mind this is a safety issue as we wouldn't have been able to change a flat tire if the service department couldn't change and we wouldn't have known this issue existed had we not had the car in for oil change and tire rotation. So if we had had a tire issue on the highway we would not been about to change our tire, leaving us stuck on the road. I don't have a clue the number of cars on the road with lug nuts that couldn't be removed. I believe Ford should replace all these poorly designed lug nuts

Manufacturer: FORD
Mfg Campaign: 11468324
Notice Date: Jun 8, 2022
Recall Date: Jun 8, 2022
Ford Motor Company
Campaign: 11467946 Other
Jun 7, 2022
Defect Description:

ENGINE

Potential Consequences:

I hit the gas in the passing lane during heavy traffic and the car lost power and shuddered. Check engine light came on. Called in a tow truck. Vehicle was 3 months out of 5 years warranty but only 34,607 miles. Ford goodwilled a portion but I'm still billed over $2000. Technician says oil leaked into the cylinder and damaged the piston. These engines are apparently famous for leaking into the cylinder....

Corrective Action:

I hit the gas in the passing lane during heavy traffic and the car lost power and shuddered. Check engine light came on. Called in a tow truck. Vehicle was 3 months out of 5 years warranty but only 34,607 miles. Ford goodwilled a portion but I'm still billed over $2000. Technician says oil leaked into the cylinder and damaged the piston. These engines are apparently famous for leaking into the cylinder....

Additional Notes:

I hit the gas in the passing lane during heavy traffic and the car lost power and shuddered. Check engine light came on. Called in a tow truck. Vehicle was 3 months out of 5 years warranty but only 34,607 miles. Ford goodwilled a portion but I'm still billed over $2000. Technician says oil leaked into the cylinder and damaged the piston. These engines are apparently famous for leaking into the cylinder....

Manufacturer: FORD
Mfg Campaign: 11467946
Notice Date: Jun 7, 2022
Recall Date: Jun 7, 2022

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury