Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle and shifting to drive(D), there was a loud thumping noise heard. The “Service Transmission” message was displayed and the vehicle would not accelerate properly. The vehicle was slowly driven to the nearby dealer who examined the vehicle and diagnosed that transmission had failed and needed to be repaired. No further information was available. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 74,000.
Mfg Campaign: 11473356
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Mfg Campaign: 11473414
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 65 MPH, the check engine warning light and the "Engine Fault Service Now" message was displayed. The vehicle was later taken to the local dealer who diagnosed that the throttle body and crankshaft case pressure sensor were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 29,100.
Mfg Campaign: 11473414
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Corrective Action:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Additional Notes:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Mfg Campaign: 11473427
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Corrective Action:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Additional Notes:
Engine was not able to continue accelerating onto a freeway entrance ramp or up a hill. It began to struggle and would not increase in rpms. The low pressure oil light flashed for a second when this happened. Never saw an engine light go off. Since the engine light never went off I continued to drive this vehicle, on highways where there were situations where I could not maintain a safe highway speed. It was scary and felt the engine would quit any second. But it would settle and again no indicators went off. After any struggle on a freeway the next 24 hours the engine would struggle even driving on local roads (under 40mph); could not accelerate and all and felt the car would stall any second. Sometimes the oil indicator would go off, sometimes not. This was reproduced and confirmed by a Ford Dealer. They found metal in the engine oil and said the entire engine needed to be replaced. They currently have the faulty engine. No others have inspected the engine at this point. Again no engine warnings went off and my entire engine needed to be replaced, it was not an option to wait. It wasn't safe to drive. This is not related to the current recall.
Mfg Campaign: 11473427
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I bought this car with only about 6000 miles and at about 108,000 the gears started giving issues and basically it stopped engaging and had to be towed to Folsom Ford dealership. It was then diagnosed to having issue with the transmission and I was quoted that labor charge ONLY will be $5000.00. Since it was too much I shopped around and decided to tow it to another garage where it was completed for $4141.00 with everything included. Now this morning I received a recall notice confirming issue in transmission and FYI it was a big risk when in a busy freeway (I-5 North) just before Sacramento Airport my vehicle just stopped and had to push my car on the side of the freeway, and anyone could have hit but thank god I came out safe. I would really appreciate if FORD can refund/reimburse whatever I paid to get this fixed and on top of this I paid about $600.00 to get a rental to go to my work. I am attaching herewith all relevant invoices and receipts:
Corrective Action:
I bought this car with only about 6000 miles and at about 108,000 the gears started giving issues and basically it stopped engaging and had to be towed to Folsom Ford dealership. It was then diagnosed to having issue with the transmission and I was quoted that labor charge ONLY will be $5000.00. Since it was too much I shopped around and decided to tow it to another garage where it was completed for $4141.00 with everything included. Now this morning I received a recall notice confirming issue in transmission and FYI it was a big risk when in a busy freeway (I-5 North) just before Sacramento Airport my vehicle just stopped and had to push my car on the side of the freeway, and anyone could have hit but thank god I came out safe. I would really appreciate if FORD can refund/reimburse whatever I paid to get this fixed and on top of this I paid about $600.00 to get a rental to go to my work. I am attaching herewith all relevant invoices and receipts:
Additional Notes:
I bought this car with only about 6000 miles and at about 108,000 the gears started giving issues and basically it stopped engaging and had to be towed to Folsom Ford dealership. It was then diagnosed to having issue with the transmission and I was quoted that labor charge ONLY will be $5000.00. Since it was too much I shopped around and decided to tow it to another garage where it was completed for $4141.00 with everything included. Now this morning I received a recall notice confirming issue in transmission and FYI it was a big risk when in a busy freeway (I-5 North) just before Sacramento Airport my vehicle just stopped and had to push my car on the side of the freeway, and anyone could have hit but thank god I came out safe. I would really appreciate if FORD can refund/reimburse whatever I paid to get this fixed and on top of this I paid about $600.00 to get a rental to go to my work. I am attaching herewith all relevant invoices and receipts:
Mfg Campaign: 11473450
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Corrective Action:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Additional Notes:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Mfg Campaign: 11473484
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Corrective Action:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Additional Notes:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Mfg Campaign: 11473484
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Corrective Action:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Additional Notes:
After arriving at my designation 250 miles from my home my I arrived safely but when leaving from there the car would start. I waited 20 minutes before I tried starting it and it started. I was there for the weekend for a graduation. Sunday the car started and I proceeded to come home to the same distance. I stopped at Costco in Portland, Or. which was about 5:30 evening. I went to put my groceries in the car but the hood would not open. I tried to use the Fob but again it would not start. I took the key out of the Fob and opened the door and the horn started blasting and the car lights started blinking. My son was in Portand, Or. as well and meet me at Costco. He opened the Fob and put in a new battery but that did not work. We figured that it was probably dead even though it was never used and new. He went and bought a 5 pack of batteries. We tried again and again it would not start. Before I called him I had gotten hold of my roadside insurance and since it was not considered an accident nor anyone hurt, they said it would take about 1 to 2 hours to get there. That's when I called my son. After numerous times trying to get it started with a new battery it finally started. Drove home with my son following behind and made it home. I was thinking that it was just the Fob but it started to do the same thing in days to come. As of today July 11, 2022 my car has been at the dealer where I bought it since May 23, 2022. I took it there for an oil change, which I always do and it's been there almost 2 months. I did send a letter to Ford Motor Company , Customer Relationship Center in Dearborn, MI 48126. I believe that my 2022 Ford should be considered a safety defect. I'm just glad that, had my car lost power on the freeway or any other place it I would not had any control over it. I did not mention that my granddaughter was with me when I drove the 250 miles.
Mfg Campaign: 11473484
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Swollen lug nuts
Corrective Action:
Swollen lug nuts
Additional Notes:
Swollen lug nuts
Mfg Campaign: 11473057
Recall Date: Jul 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light kept coming on. Eventually stopped in traffic and went into limp mode. Took it to the local Ford dealer and they said it was a coolant leak into the engine and that they've seen it before and that it would cost $8,000 to replace the engine. We were able to get an independent mechanic to replace the faulty engine with a pre-owned engine with 11,329 miles for $5,000.
Corrective Action:
Engine light kept coming on. Eventually stopped in traffic and went into limp mode. Took it to the local Ford dealer and they said it was a coolant leak into the engine and that they've seen it before and that it would cost $8,000 to replace the engine. We were able to get an independent mechanic to replace the faulty engine with a pre-owned engine with 11,329 miles for $5,000.
Additional Notes:
Engine light kept coming on. Eventually stopped in traffic and went into limp mode. Took it to the local Ford dealer and they said it was a coolant leak into the engine and that they've seen it before and that it would cost $8,000 to replace the engine. We were able to get an independent mechanic to replace the faulty engine with a pre-owned engine with 11,329 miles for $5,000.
Mfg Campaign: 11473114
Recall Date: Jul 9, 2022
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
The front passenger seat belts do not lock during hard braking. Seats belts fail to lock and engage. This is a very serious safety issues. If we were to get into an accident I fear the possible damage during impact
Corrective Action:
The front passenger seat belts do not lock during hard braking. Seats belts fail to lock and engage. This is a very serious safety issues. If we were to get into an accident I fear the possible damage during impact
Additional Notes:
The front passenger seat belts do not lock during hard braking. Seats belts fail to lock and engage. This is a very serious safety issues. If we were to get into an accident I fear the possible damage during impact
Mfg Campaign: 11473153
Recall Date: Jul 9, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 15 MPH, the vehicle inadvertently lost motive power and was unable to accelerate. There was also an unknown rattling sound coming from the engine. There was no warning light illuminated. The contact also stated that it was difficult to shift gears. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. The vehicle was then towed to the local dealer who diagnosed a failure with transmission and gear shifter failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 89,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 15 MPH, the vehicle inadvertently lost motive power and was unable to accelerate. There was also an unknown rattling sound coming from the engine. There was no warning light illuminated. The contact also stated that it was difficult to shift gears. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. The vehicle was then towed to the local dealer who diagnosed a failure with transmission and gear shifter failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 89,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 15 MPH, the vehicle inadvertently lost motive power and was unable to accelerate. There was also an unknown rattling sound coming from the engine. There was no warning light illuminated. The contact also stated that it was difficult to shift gears. The vehicle was driven to a local family member's residence; then towed to an independent mechanic who diagnosed a failure with the transmission; however, the vehicle was not repaired. The vehicle was then towed to the local dealer who diagnosed a failure with transmission and gear shifter failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 89,000.
Mfg Campaign: 11472919
Recall Date: Jul 8, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had a 2017 Ford Escape SE FWD. Check light came on for cylinder 2 misfire. Took it to the dealership to have it diagnosed. It failed a pressure test due to coolant leaking into cylinder walls. Motor failure was at 109XXX miles.
Corrective Action:
I had a 2017 Ford Escape SE FWD. Check light came on for cylinder 2 misfire. Took it to the dealership to have it diagnosed. It failed a pressure test due to coolant leaking into cylinder walls. Motor failure was at 109XXX miles.
Additional Notes:
I had a 2017 Ford Escape SE FWD. Check light came on for cylinder 2 misfire. Took it to the dealership to have it diagnosed. It failed a pressure test due to coolant leaking into cylinder walls. Motor failure was at 109XXX miles.
Mfg Campaign: 11472973
Recall Date: Jul 8, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Rear trail arm bushings are gone on both sides
Corrective Action:
Rear trail arm bushings are gone on both sides
Additional Notes:
Rear trail arm bushings are gone on both sides
Mfg Campaign: 11473001
Recall Date: Jul 8, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear trail arm bushings are gone on both sides
Corrective Action:
Rear trail arm bushings are gone on both sides
Additional Notes:
Rear trail arm bushings are gone on both sides
Mfg Campaign: 11473001
Recall Date: Jul 8, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine block was allowing coolant to leak into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was then taken to an independent mechanic where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine block was allowing coolant to leak into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was then taken to an independent mechanic where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, and the dealer replaced the spark plugs; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine block was allowing coolant to leak into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was then taken to an independent mechanic where it remained unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11472679
Recall Date: Jul 7, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Corrective Action:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Additional Notes:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Mfg Campaign: 11472570
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Corrective Action:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Additional Notes:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Mfg Campaign: 11472570
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Corrective Action:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Additional Notes:
Car engine stopped running while driving. Car was taken to dealer, they said transmission but Ford Corporate says they have no record of the issue. How is that? The car is doing the same thing again and I am afraid to drive it, if it would start. Now ,it won't even start. How are they allowed to keep this stuff secret? I know nothing will happen , but the next time this occurs someone could die as it doesn't care where it shuts off.
Mfg Campaign: 11472570
Recall Date: Jul 6, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury