Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the cylinder head, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 73,000.
Mfg Campaign: 11651053
Recall Date: Mar 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Mfg Campaign: 11650761
Recall Date: Mar 26, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that after having an oil change performed on the vehicle, the check engine warning light illuminated. In addition, the engine was shaking abnormally while starting the vehicle. The vehicle was taken back to the dealer, where a diagnostic test was performed. The diagnostic test indicated a possible engine failure. The contact was informed that due to the high volume of customers, it would be weeks before an extensive diagnostic test could be performed on the vehicle. The vehicle was taken to another dealer where an extensive diagnostic test was performed. The diagnostic test showed coolant intrusion into cylinder #1. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was 66,400.
Mfg Campaign: 11650761
Recall Date: Mar 26, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with "COOLANT INTRUSION CYLINDER #2" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.
Corrective Action:
I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with "COOLANT INTRUSION CYLINDER #2" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.
Additional Notes:
I bought this 2017 Ford Edge SEL with the 2.0L Ecoboost engine as a used vehicle in 2022. It started to have unexplained coolant loss and a check engine light indicating a misfires in cylinders #2 and #3. The car was taken to a local Ford dealer who diagnosed it with "COOLANT INTRUSION CYLINDER #2" and they indicated that it was a known issue with this engine but Ford had not issued a recall. They also indicated that the defect creates a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires. They said my only option was a complete engine replacement at my own cost.
Mfg Campaign: 11650941
Recall Date: Mar 26, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, which caused a crack in the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,800.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, which caused a crack in the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,800.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at approximately 60 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, which caused a crack in the cylinder. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,800.
Mfg Campaign: 11650432
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Anti-freeze leak, had to replace engine.
Corrective Action:
Anti-freeze leak, had to replace engine.
Additional Notes:
Anti-freeze leak, had to replace engine.
Mfg Campaign: 11650450
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving on the highway at 60 MPH, the transmission was taking longer than normal to shift to higher gears, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving on the highway at 60 MPH, the transmission was taking longer than normal to shift to higher gears, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving on the highway at 60 MPH, the transmission was taking longer than normal to shift to higher gears, with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Mfg Campaign: 11650613
Recall Date: Mar 25, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine. The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge. Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.
Corrective Action:
August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine. The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge. Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.
Additional Notes:
August 2024 check engine light illuminated and white smoke coming from exhaust. Upon inspection, it was determined coolant was leaking into a cylinder causing corrosion and intrusion of the coolant into the engine. The car had 111,426 miles with no warranty. I had the engine replaced at a cost of $5710. This was a known problem by Ford causing them to issue Technical Safety Bulletin 19-2208, but did not notify the consumers. There are several class action suits for this identical issue. The recent Ford recall of the 2.0 eco boost engine in other models should have also included the 2017 Ford Edge. Ford sold this vehicle knowing the coolant intrusion would cause critical engine failure while driving leading to possible catastrophic wrecks.
Mfg Campaign: 11649975
Recall Date: Mar 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine is overheating due to coolant intrusion due to manfracturing error.
Corrective Action:
Engine is overheating due to coolant intrusion due to manfracturing error.
Additional Notes:
Engine is overheating due to coolant intrusion due to manfracturing error.
Mfg Campaign: 11649845
Recall Date: Mar 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 124,751.
Mfg Campaign: 11649510
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cylinder misfire . Coolant leak into engine .
Corrective Action:
Cylinder misfire . Coolant leak into engine .
Additional Notes:
Cylinder misfire . Coolant leak into engine .
Mfg Campaign: 11649164
Recall Date: Mar 19, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Corrective Action:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Additional Notes:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Mfg Campaign: 11648302
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Corrective Action:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Additional Notes:
My adaptive steering light came on and my steering wheel turned to the left like I am turning left. I am on social security and can not afford to pay 4000 dollars to have this fixed. Ford has a recall on 2017 edges for this. All these steering wheels are made just alike. This vin# should be included in the recall. I do not want to have an accident due to them not fixing this vehicle. Please help me with this. Thank you.
Mfg Campaign: 11648302
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Mfg Campaign: 11648329
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was shaking abnormally with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a blown head gasket, and coolant intrusion into cylinder #4. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired by an independent mechanic and the spark plugs and ignition coils were replaced. The failure reoccurred. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 106,000.
Mfg Campaign: 11648329
Recall Date: Mar 14, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who determined that coolant intrusion had caused a misfire in cylinders #2 and #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Mfg Campaign: 11648147
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.
Corrective Action:
The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.
Additional Notes:
The engine shuddered upon startup, and the check engine light illuminated. The vehicle was to the dealership Redlands, CA. The service advisor informed us that engine needed to be replaced according to Ford's recommendation as per TSB22-2229. The repair cost for a known flawed design is $9,30000. If the engine seized up, serious accident could occur.
Mfg Campaign: 11648236
Recall Date: Mar 13, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and was aware that the failure was a known failure by the manufacturer. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and was aware that the failure was a known failure by the manufacturer. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the vehicle was idling rough. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that there was coolant intrusion into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and was aware that the failure was a known failure by the manufacturer. The failure mileage was approximately 45,000.
Mfg Campaign: 11647464
Recall Date: Mar 10, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Fall of 2024 my right/rear brake line blew. March 3rd 2025 the left/rear brake line blew. Left with no brakes both times and costly repairs. Called my Ford dealer and they said there is no recalls. My mechanic said that both break line failed. There were no warning signs either time. Very scary and dangerous!
Corrective Action:
Fall of 2024 my right/rear brake line blew. March 3rd 2025 the left/rear brake line blew. Left with no brakes both times and costly repairs. Called my Ford dealer and they said there is no recalls. My mechanic said that both break line failed. There were no warning signs either time. Very scary and dangerous!
Additional Notes:
Fall of 2024 my right/rear brake line blew. March 3rd 2025 the left/rear brake line blew. Left with no brakes both times and costly repairs. Called my Ford dealer and they said there is no recalls. My mechanic said that both break line failed. There were no warning signs either time. Very scary and dangerous!
Mfg Campaign: 11647471
Recall Date: Mar 10, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I turned my car on and a Warning light of adaptive steering sensor came on. Then my steering wheel was not in the correct position while I was driving. I only have 80 thousand miles on this vehicle. I feel like this vehicle should have been included the recalls of the other 2017 ford edges. Adaptive steering issues. Please add my VIN # to the recall so I can fix this. I’m afraid to drive it now. Thank you for your time with this problem. I can’t afford to fix this. I was told it would cost close to 4000 dollars.
Corrective Action:
I turned my car on and a Warning light of adaptive steering sensor came on. Then my steering wheel was not in the correct position while I was driving. I only have 80 thousand miles on this vehicle. I feel like this vehicle should have been included the recalls of the other 2017 ford edges. Adaptive steering issues. Please add my VIN # to the recall so I can fix this. I’m afraid to drive it now. Thank you for your time with this problem. I can’t afford to fix this. I was told it would cost close to 4000 dollars.
Additional Notes:
I turned my car on and a Warning light of adaptive steering sensor came on. Then my steering wheel was not in the correct position while I was driving. I only have 80 thousand miles on this vehicle. I feel like this vehicle should have been included the recalls of the other 2017 ford edges. Adaptive steering issues. Please add my VIN # to the recall so I can fix this. I’m afraid to drive it now. Thank you for your time with this problem. I can’t afford to fix this. I was told it would cost close to 4000 dollars.
Mfg Campaign: 11647056
Recall Date: Mar 7, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury