Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that he became aware of corrosion on the engine block. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that he became aware of corrosion on the engine block. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that he became aware of corrosion on the engine block. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11473723
Recall Date: Jul 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light came on so I took it to do a diagnostic test and it said that it was a miss fire and the description came back that the spark plugs and coils needed to be replaced. Was able to replace them and the check engine light turned off. While sitting in a drive through with my 3 children in the car, the warning lights came on notifying that the engine was over heating. Went straight to a mechanic and they said that I had zero coolant in the car. They added coolant and I went about the day. 3 weeks later I turned on the car and after 10 minutes the warning lights came on that it was over heating again. Was able to get home and looked under the hood and the coolant was totally gone again.
Corrective Action:
The check engine light came on so I took it to do a diagnostic test and it said that it was a miss fire and the description came back that the spark plugs and coils needed to be replaced. Was able to replace them and the check engine light turned off. While sitting in a drive through with my 3 children in the car, the warning lights came on notifying that the engine was over heating. Went straight to a mechanic and they said that I had zero coolant in the car. They added coolant and I went about the day. 3 weeks later I turned on the car and after 10 minutes the warning lights came on that it was over heating again. Was able to get home and looked under the hood and the coolant was totally gone again.
Additional Notes:
The check engine light came on so I took it to do a diagnostic test and it said that it was a miss fire and the description came back that the spark plugs and coils needed to be replaced. Was able to replace them and the check engine light turned off. While sitting in a drive through with my 3 children in the car, the warning lights came on notifying that the engine was over heating. Went straight to a mechanic and they said that I had zero coolant in the car. They added coolant and I went about the day. 3 weeks later I turned on the car and after 10 minutes the warning lights came on that it was over heating again. Was able to get home and looked under the hood and the coolant was totally gone again.
Mfg Campaign: 11473406
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Corrective Action:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Additional Notes:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Mfg Campaign: 11473186
Recall Date: Jul 10, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Corrective Action:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Additional Notes:
My truck is only 5 years with 54,500 miles and the engine light came on. Code 302 came up. I spent 400 to change the spark plugs and the ignition coil #2. Light went off and came back on. Next the dealership said the Coolant is leaking into the cylinders and I would need a new engine. $10,000. Contact Ford because we can't help you. My warranty just ended 45 days ago. Now What!
Mfg Campaign: 11473186
Recall Date: Jul 10, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2.0L ecotec engine code 420 made in Cleveland, Ohio. Coolant intrusion into the cylinders can cause engine to overheat or run rough and shut off at highway speeds causing an accident. Ford is well aware of this issue and the fix is to replace the engine at the cost of the consumer. Estimates are upwards of $8,000 for the repair to be done.
Corrective Action:
2.0L ecotec engine code 420 made in Cleveland, Ohio. Coolant intrusion into the cylinders can cause engine to overheat or run rough and shut off at highway speeds causing an accident. Ford is well aware of this issue and the fix is to replace the engine at the cost of the consumer. Estimates are upwards of $8,000 for the repair to be done.
Additional Notes:
2.0L ecotec engine code 420 made in Cleveland, Ohio. Coolant intrusion into the cylinders can cause engine to overheat or run rough and shut off at highway speeds causing an accident. Ford is well aware of this issue and the fix is to replace the engine at the cost of the consumer. Estimates are upwards of $8,000 for the repair to be done.
Mfg Campaign: 11472676
Recall Date: Jul 7, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Per TSB 19-2208 coolant leaking into the engine - Diagnostic code P0303. Spark plug and coil were replaced and still pulled code P0303. Took to Ford dealer and Engine needs replacement 58543 miles.
Corrective Action:
Per TSB 19-2208 coolant leaking into the engine - Diagnostic code P0303. Spark plug and coil were replaced and still pulled code P0303. Took to Ford dealer and Engine needs replacement 58543 miles.
Additional Notes:
Per TSB 19-2208 coolant leaking into the engine - Diagnostic code P0303. Spark plug and coil were replaced and still pulled code P0303. Took to Ford dealer and Engine needs replacement 58543 miles.
Mfg Campaign: 11472683
Recall Date: Jul 7, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while restarting the vehicle or while the engine was idling, the vehicle would vibrate and shake. Additionally, there was a fuel odor present inside the cabin of the vehicle. The check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that cylinder #3 was faulty and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while restarting the vehicle or while the engine was idling, the vehicle would vibrate and shake. Additionally, there was a fuel odor present inside the cabin of the vehicle. The check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that cylinder #3 was faulty and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while restarting the vehicle or while the engine was idling, the vehicle would vibrate and shake. Additionally, there was a fuel odor present inside the cabin of the vehicle. The check engine warning light illuminated and remained illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that cylinder #3 was faulty and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.
Mfg Campaign: 11472563
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed due to coolant intrusion. Dealership told me it was a known issue was only covered by ford because I have 3k miles left of warranty or would have been on the hook. Was told by service adviser it’s a known issue that ford hopes you catch outside the warranty
Corrective Action:
Engine failed due to coolant intrusion. Dealership told me it was a known issue was only covered by ford because I have 3k miles left of warranty or would have been on the hook. Was told by service adviser it’s a known issue that ford hopes you catch outside the warranty
Additional Notes:
Engine failed due to coolant intrusion. Dealership told me it was a known issue was only covered by ford because I have 3k miles left of warranty or would have been on the hook. Was told by service adviser it’s a known issue that ford hopes you catch outside the warranty
Mfg Campaign: 11472651
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the spark plugs were misfiring. Additionally, the contact was informed that the ignition coil in cylinder #1 was defective. The spark plugs and ignition coil was replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the spark plugs were misfiring. Additionally, the contact was informed that the ignition coil in cylinder #1 was defective. The spark plugs and ignition coil was replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that after starting the vehicle, the vehicle sputtered with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the spark plugs were misfiring. Additionally, the contact was informed that the ignition coil in cylinder #1 was defective. The spark plugs and ignition coil was replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 75,000.
Mfg Campaign: 11471315
Recall Date: Jun 28, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc. The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down. This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over. I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above. At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it’s literally every warning I can think of). Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes. Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.
Corrective Action:
I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc. The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down. This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over. I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above. At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it’s literally every warning I can think of). Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes. Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.
Additional Notes:
I have on my car for about a year now and when I first received it about a month into it I noticed this first issue. I would be driving and all the sudden I would loose acceleration. All dash lights that could come on did. This includes BLIS system failure. Transmission failure. Engine coolant temp failure. Traction control failure. Etc etc. The vehicle enters a limp mode I believe, and in doing so it very harshly shifts down through the transmission gears as I am slowing down. This happened a second time a month after the first incident as I was entering a highway between a bridge where I only had half my car width of space to pull over on both sides. In a blind bend, in a very dangerous place to pull over. I switched to 93 octane in hopes this would fix the issue, and for 6-8 months I haven't had that issue again. Until yesterday. I went to try to pass somebody in a passing zone when my vehicle did exactly as listed above. At this point I firmly believe it has something to do with the ECU, the brains of the car as I think this is the only thing that can tie all the errors together (it’s literally every warning I can think of). Ive taken it to Ford twice now for this issue, and will be inquiring about this again when I get my inspection on Saturday. They stated there is absolutely no data that points them anywhere when they check the stored codes. Even though there was a check engine light. This even further leads me to believe its an ECU issue, as it maybe errors out and is unable to store any codes. Over all its a serious safety issue that no ford dealer is able to diagnose for me. Googling leads me to the FordEdgeForum where other people are experiencing the same issue but without a full solution as its such an intermediate problem and cannot be easily duplicated.
Mfg Campaign: 11471451
Recall Date: Jun 28, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Head gasket failure. Began around 4/13/2022 at mileage 63,988. Was confirmed by Spirit Ford Dundee,Michigan via scope down a piston chamber to detect fluid. Vehicle coolant dropped down to where heat output was affected. Had white plumes from exhaust. Believe this was premature for this type of failure. Elected to have repair at Tanner Automotive Adrian,Michigan. See attached invoice for $2,270.61. Am not interested in compensation. Discussed this with Ford who declined. Simply wish to make record as Ford is aware of this issue; otherwise they would not have issued tech service bulletin for same.If NHTSA issues recall for same; would then participate in all benefits deemed by NHTSA. Vehicle is titled in my wife's name: Sheila Bork Bowman 10550 Pentecost Hwy, Onsted,Mi.49265
Corrective Action:
Head gasket failure. Began around 4/13/2022 at mileage 63,988. Was confirmed by Spirit Ford Dundee,Michigan via scope down a piston chamber to detect fluid. Vehicle coolant dropped down to where heat output was affected. Had white plumes from exhaust. Believe this was premature for this type of failure. Elected to have repair at Tanner Automotive Adrian,Michigan. See attached invoice for $2,270.61. Am not interested in compensation. Discussed this with Ford who declined. Simply wish to make record as Ford is aware of this issue; otherwise they would not have issued tech service bulletin for same.If NHTSA issues recall for same; would then participate in all benefits deemed by NHTSA. Vehicle is titled in my wife's name: Sheila Bork Bowman 10550 Pentecost Hwy, Onsted,Mi.49265
Additional Notes:
Head gasket failure. Began around 4/13/2022 at mileage 63,988. Was confirmed by Spirit Ford Dundee,Michigan via scope down a piston chamber to detect fluid. Vehicle coolant dropped down to where heat output was affected. Had white plumes from exhaust. Believe this was premature for this type of failure. Elected to have repair at Tanner Automotive Adrian,Michigan. See attached invoice for $2,270.61. Am not interested in compensation. Discussed this with Ford who declined. Simply wish to make record as Ford is aware of this issue; otherwise they would not have issued tech service bulletin for same.If NHTSA issues recall for same; would then participate in all benefits deemed by NHTSA. Vehicle is titled in my wife's name: Sheila Bork Bowman 10550 Pentecost Hwy, Onsted,Mi.49265
Mfg Campaign: 11470671
Recall Date: Jun 23, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Corrective Action:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Additional Notes:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Mfg Campaign: 11470353
Recall Date: Jun 21, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Corrective Action:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Additional Notes:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Mfg Campaign: 11470353
Recall Date: Jun 21, 2022
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Corrective Action:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Additional Notes:
Car's brakes went to floor when engaged. Driver pumped them several times to slow car. Engine light came on; took car to mechanic and brake repair was made, but engine light kept appearing. Then the car would not crank and was towed to the mechanic and the battery was replaced. Finally, the car's body/wheels appeared to be shaking when driving and the engine light appeared again. Car was taken to a Ford repair center where service department informed us that the engine needed to be replaced due to coolant leak. The car is driveable but unsafe and requires expensive engine replacement. After doing research, this appears to be a well known problem with the Ford Edge and consumers aren't receiving adequate information about the extent of the problem or safety concerns. A recall needs to be issued for this defect and Ford needs to take responsibility to fix the problem.
Mfg Campaign: 11470353
Recall Date: Jun 21, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Corrective Action:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Additional Notes:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Mfg Campaign: 11469477
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Corrective Action:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Additional Notes:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Mfg Campaign: 11469477
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Corrective Action:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Additional Notes:
Manufacturer Recall Number22S43 VEHICLE MOVES IN AN UNEXPECTED DIRECTION THE TRANSMISSION NOT BE IN THE PARK POSITION, EVEN THOUGH THE SHIFTER POSITION INDICATES THAT THE VEHICLE WAS SHIFTED TO PARK ALSO SHIFTER POSITION IN OTHER GEARS, BUT NOT MOVING THE TRANSMISSION INTO THE INTENDED GEAR POSITION AND THE VEHICLE MOVES IN UNEXPECTED DIRECTION INTERMITTENTLY OVER PAST YEAR ... MORE AND MORE SINCE 04/02/22
Mfg Campaign: 11469477
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving, the vehicle started vibrating. The contact turned off and restarted the vehicle and the vehicle overheated. The contact stated that the failure had recurred several times. The contact added coolant and drove to an independent mechanic. The contact was informed that coolant had intruded into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 88,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving, the vehicle started vibrating. The contact turned off and restarted the vehicle and the vehicle overheated. The contact stated that the failure had recurred several times. The contact added coolant and drove to an independent mechanic. The contact was informed that coolant had intruded into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 88,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving, the vehicle started vibrating. The contact turned off and restarted the vehicle and the vehicle overheated. The contact stated that the failure had recurred several times. The contact added coolant and drove to an independent mechanic. The contact was informed that coolant had intruded into the engine cylinders and the engine needed to be replaced. The vehicle was not repaired. The VIN was not under recall. The manufacturer was notified of the failure. The failure mileage was 88,000.
Mfg Campaign: 11468989
Recall Date: Jun 13, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11468660
Recall Date: Jun 10, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 30 MPH, the accelerator pedal was depressed however, the vehicle started to decelerate. The contact stated that the check engine and several other unknown warning lights were illuminated. The contact stated that the vehicle stopped in the middle of the street. The contact was able to restart the vehicle and continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that he continued to experience the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11468660
Recall Date: Jun 10, 2022
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Valencia, CA • 36 yrs
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