Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.
Corrective Action:
Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.
Additional Notes:
Overheating, rough idol, smoking out exhust, left stranded with family. Coolant leak into cylinder causing complete engine failure. Known problem with ecoboost 2.0 yet no recall. New engine required with refurbished parts to fix failed 2.0 engine from shop.
Mfg Campaign: 11600500
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.
Corrective Action:
My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.
Additional Notes:
My check engine light came on and I had it tested and it was a #2 misfire. Along with the check engine light was a rattling in the front end of the vehicle, when I would start the car. I changed the spark plugs, then the check engine light went away. Weeks later my check engine late came on again with the same rattling but this time it was worse. Within two days my engine over heating light came on. Myself and a friend checked for fluids and all my coolant was empty. We filled it up and then the next morning it was below the minimum fill line again. I took it into Ford dealership. When they looked into the check engine light they found coolant intrusion in Cylinder number 3 due to a faulty block.
Mfg Campaign: 11599533
Recall Date: Jul 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the vehicle hesitated while starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the fuel injectors and spark plugs were replaced; however, the failure persisted. A second diagnostic test was performed, and the mechanic discovered coolant intrusion into cylinder #1. The vehicle was then taken to a dealer where the failure was confirmed, and the contact was provided an estimate for the engine replacement. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 93,000.
Mfg Campaign: 11599185
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was intermittently illuminated. The vehicle had been taken to an independent mechanic where it was diagnosed that there was a misfire in cylinder #3. The spark plug was replaced. After the vehicle was repaired, while the contact's daughter was driving approximately 50 MPH, the engine began overheating, with the check engine warning light illuminated. The vehicle then went into LIMP Mode. The driver coasted to the side of the road to allow the engine to cool down before continuing to drive. The contact had topped off the coolant reservoir. The vehicle was returned to the mechanic and was diagnosed and determined that there was coolant intrusion in cylinder #3, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,600.
Mfg Campaign: 11599187
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.
Corrective Action:
Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.
Additional Notes:
Bought from a used lot on the dealership, 3 days later a light came on, a month later the engine failed. The coolant was leaking into the engine. $9000+ estimated repair to replace engine.
Mfg Campaign: 11599227
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.
Corrective Action:
The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.
Additional Notes:
The engine is failing due to a coolant intrusion due to manufacturing defects in the cylinder walls. This issue was discovered after the check engine light came on in the SUV. The engine defects are well known and Ford will not issue a recall.
Mfg Campaign: 11598708
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the spark plugs were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure persisted. The contact stated that upon scanning the vehicle with an OBD II scanner, the contact retrieved DTC codes related to sparks plugs and ignition coils. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The contact stated that while driving at various speeds, the coolant temperature warning light illuminated, and the engine started overheating. The vehicle was taken to an independent mechanic, where it was determined that the head gasket was leaking coolant. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Mfg Campaign: 11598302
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Corrective Action:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Additional Notes:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Mfg Campaign: 11597913
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Corrective Action:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Additional Notes:
My vehicle has the same issues related to a recall where the coolant leaked into a cylinder effecting the engine which now has to be replaced. The problem is that this recall is vin specific which eliminates my vehicle from this recall. It is my opinion that this needs to be reviewed because somewhere along the lines somebody dropped the ball. How can my vehicle not fall under this recall due to a number?
Mfg Campaign: 11597913
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact's son-in-law replaced the spark plugs. The vehicle was taken to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 109,000.
Mfg Campaign: 11597981
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders
Corrective Action:
Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders
Additional Notes:
Check engine light came on car which had less than 60,000 miles Ford dealer inspected vehicle and determined the ecoboost engine had a coolant leak and needed $9,000 in repairs because the coolant from the faulty piece was leaking into the cylinders
Mfg Campaign: 11598022
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800.00. The vehicle only has 72,000 miles on it and I’ve seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We are concerned for our safety as we are seniors and if the engine fails what we will do.
Corrective Action:
We have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800.00. The vehicle only has 72,000 miles on it and I’ve seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We are concerned for our safety as we are seniors and if the engine fails what we will do.
Additional Notes:
We have a 2017 ford edge that has developed a coolant intrusion in cylinder 2 which the dealer said will cost $9800.00. The vehicle only has 72,000 miles on it and I’ve seen several reports of this same problem on the NHTSA website. Has this problem had a recall or possibly a future recall? I realize there is not one on our particular vehicle and was wondering why. We are concerned for our safety as we are seniors and if the engine fails what we will do.
Mfg Campaign: 11598058
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear camera view unavailable.
Corrective Action:
Rear camera view unavailable.
Additional Notes:
Rear camera view unavailable.
Mfg Campaign: 11597802
Recall Date: Jun 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.
Corrective Action:
Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.
Additional Notes:
Upon starting the engine, there is a shake and a rough idle for a few moments. Check engine light comes on and off randomly. Each time code reads as engine misfire cylinder number 2. I have replaced spark plugs and Ignition coil. Just hit 77,300 miles. Seems to be a pretty common issue. How is there no recall yet? Today on top of that issue, temperature gauge light up and checked coolant and was very low.
Mfg Campaign: 11597523
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and vibrated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #2 had caused the cylinder to misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and vibrated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #2 had caused the cylinder to misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered and vibrated before returning to normal functionality; however, the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into cylinder #2 had caused the cylinder to misfire, resulting in damages to the engine. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 77,000.
Mfg Campaign: 11597557
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.
Corrective Action:
Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.
Additional Notes:
Engine shakes upon start up after been sitting overnight and sometimes after was driven then cooled off, check engine light with code P0303- misfiring cylinder # 3, low coolant message on, took it for diagnosis and they say that there is coolant intrusion on cylinder # 3 due to internal engine failure, no prior overheating was observed.
Mfg Campaign: 11597190
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the steering wheel stopped operating as needed and was pulling to the right. The vehicle was steered to the side of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 81,103.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the steering wheel stopped operating as needed and was pulling to the right. The vehicle was steered to the side of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 81,103.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving 35 MPH, the steering wheel stopped operating as needed and was pulling to the right. The vehicle was steered to the side of the road and turned off. The vehicle was restarted and driven to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 81,103.
Mfg Campaign: 11597207
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
I drove the car to go shopping and when I returned, I could not pull the seat belt out to put it on. I drove home without the belt on. The next day, it worked fine... until I went out again and it locked up on me again. I looked online for recalls and there were some for my type vehicle so called the Ford dealership and was given an appt for almost a week later. They confirmed the part was defective and said it would cost $708. to fix it because my Vin number was not under the recall, yet it is the same issue. They still have my vehicle because they are charging me $99. for diagnostic fees and I can't drive it without my seat belt.
Corrective Action:
I drove the car to go shopping and when I returned, I could not pull the seat belt out to put it on. I drove home without the belt on. The next day, it worked fine... until I went out again and it locked up on me again. I looked online for recalls and there were some for my type vehicle so called the Ford dealership and was given an appt for almost a week later. They confirmed the part was defective and said it would cost $708. to fix it because my Vin number was not under the recall, yet it is the same issue. They still have my vehicle because they are charging me $99. for diagnostic fees and I can't drive it without my seat belt.
Additional Notes:
I drove the car to go shopping and when I returned, I could not pull the seat belt out to put it on. I drove home without the belt on. The next day, it worked fine... until I went out again and it locked up on me again. I looked online for recalls and there were some for my type vehicle so called the Ford dealership and was given an appt for almost a week later. They confirmed the part was defective and said it would cost $708. to fix it because my Vin number was not under the recall, yet it is the same issue. They still have my vehicle because they are charging me $99. for diagnostic fees and I can't drive it without my seat belt.
Mfg Campaign: 11596863
Recall Date: Jun 26, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to Customer Satisfaction Program: 21N12. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11596368
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough, and the vehicle was shaking abnormally. The engine warmed up for approximately 4-5 minutes during warmer weather and the shaking ceased. The contact stated that the failure lasted longer during colder weather conditions. The coolant level was lower than expected. The check engine warning light was intermittently illuminated. The vehicle had been taken to the dealer and it was diagnosed and determined that coolant was leaking into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough, and the vehicle was shaking abnormally. The engine warmed up for approximately 4-5 minutes during warmer weather and the shaking ceased. The contact stated that the failure lasted longer during colder weather conditions. The coolant level was lower than expected. The check engine warning light was intermittently illuminated. The vehicle had been taken to the dealer and it was diagnosed and determined that coolant was leaking into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while starting the vehicle, the engine was running rough, and the vehicle was shaking abnormally. The engine warmed up for approximately 4-5 minutes during warmer weather and the shaking ceased. The contact stated that the failure lasted longer during colder weather conditions. The coolant level was lower than expected. The check engine warning light was intermittently illuminated. The vehicle had been taken to the dealer and it was diagnosed and determined that coolant was leaking into cylinder #2, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 78,000.
Mfg Campaign: 11596481
Recall Date: Jun 25, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury