Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Corrective Action:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Additional Notes:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Mfg Campaign: 11302929
Recall Date: Jan 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Corrective Action:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Additional Notes:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Mfg Campaign: 11302929
Recall Date: Jan 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Corrective Action:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Additional Notes:
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
Mfg Campaign: 11302929
Recall Date: Jan 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.
Corrective Action:
VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.
Additional Notes:
VEHICLE WAS IN REVERSE (R), CHANGED TO DRIVE (D) IN "PRNDL" SELECTOR AND VEHICLE MOVED BACKWARDS INSTEAD OF FORWARD WHEN ACCELERATING CAUSING A COLLISION. POLICE INCIDENT REPORT WAS FILLED, AND CHRYSLER CORPORATION CONTACTED. VEHICLE IS AT CHRYSLER DEALERSHIP FOR TRANSMISSION MALFUNCTION INVESTIGATION.
Mfg Campaign: 11302631
Recall Date: Jan 28, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH SLIDING DOORS WILL AUTOMATICALLY AND INADVERTENTLY REOPEN IMMEDIATELY AFTER CLOSING. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF OR IN PARK.
Corrective Action:
BOTH SLIDING DOORS WILL AUTOMATICALLY AND INADVERTENTLY REOPEN IMMEDIATELY AFTER CLOSING. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF OR IN PARK.
Additional Notes:
BOTH SLIDING DOORS WILL AUTOMATICALLY AND INADVERTENTLY REOPEN IMMEDIATELY AFTER CLOSING. THIS HAPPENS WHEN THE VEHICLE IS TURNED OFF OR IN PARK.
Mfg Campaign: 11301208
Recall Date: Jan 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Corrective Action:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Additional Notes:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Mfg Campaign: 11300760
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Corrective Action:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Additional Notes:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Mfg Campaign: 11300760
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Corrective Action:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Additional Notes:
VEHICLE EXHIBITED "UNINTENDED ACCELERATION"; THE ENGINE AND VEHICLE SUDDENLY ACCELERATED ON IT'S OWN WHILE MAKING A SLOW (10 MPH) LEFT HAND TURN. VEHICLE LURCHED FORWARD AND ACCELERATED. ACCELERATION LASTED FOR A FEW SECONDS AFTER I APPLIED THE BRAKES BUT DID STOP ACCELERATING AT THAT POINT. I WAS ABLE TO STOP JUST SHORT OF A PARKED CAR I WAS TRYING TO PARK BEHIND. THIS IS THE ONLY TIME THIS HAS HAPPENED BEFORE OR SINCE THE INCIDENT. NOTE: I AM AN EX POWERTRAIN CALIBRATION ENGINEER SO I KNOW UNINTENDED ACCELERATION FROM MY PREVIOUS EMPLOYMENT. ALSO, MY FOOT WAS NOT ON THE GAS PEDAL WHEN THE INCIDENT HAPPENED. AND THERE WAS NO FLOOR MAT INTERFERENCE (PEDAL PHYSICALLY CAN'T REACH THE FLOOR).
Mfg Campaign: 11300760
Recall Date: Jan 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Corrective Action:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Additional Notes:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Mfg Campaign: 11300311
Recall Date: Jan 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Corrective Action:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Additional Notes:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Mfg Campaign: 11300311
Recall Date: Jan 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Corrective Action:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Additional Notes:
CAME TO FULL STOP AT A LIGHT ON A 2 LANE HIGHWAY. THERE WAS NO ONE IN FRONT OF ME AND ONE CARE BEHIND. ALMOST IMMEDIATELY AFTER STOPPING FOR THE LIGHT, THE ENGINE STOPPED, THE TRANSMISSION INDICATOR LIGHT FLASHED THE LIGHT UNDER "D" AND THE GAUGE CLUSTER FLASHED MULTIPLE LIGHTS. I CAN ONLY REMEMBER SEEING FWC OR FCW FLASHING BUT THERE WERE OTHER LIGHTS. AUTO START/STOP WAS NOT DISABLED SO I WAS INITIALLY NOT SURPRISED BY THE ENGINE STOPPING AT A LIGHT. TO RESTART, I HAD TO PLACE TRANSMISSION BACK IN "P", HOLD THE BRAKE AND PUSH THE IGNITION. I THEN, DESPITE HAVING OUR SEAT BELTS ON, HAD TO DISENGAGE THE PARKING BRAKE BY PUSHING THE BUTTON. THIS USUALLY HAPPENS AUTOMATICALLY WHEN THE VEHICLE IS PLACED IN "D". ONCE WE RETURNED HOME, THE DRIVER'S SIDE POWER SLIDING DOOR WOULD NOT OPERATE. WE HAD TO OPEN IT MANUALLY TO GET MY SON OUT. THE PASSENGER'S SIDE WORKED LIKE IT SHOULD. BOTH THESE THINGS HAVE HAPPENED TO MY WIFE (THE PRIMARY DRIVER) SEVERAL TIMES AND REPORTED TO THE DEALERSHIP. THEY HAVE BEEN UNABLE TO REPLICATE THE PROBLEM OR FIX IT.
Mfg Campaign: 11300311
Recall Date: Jan 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VAN'S RADIO WILL RANDOMLY PLAY A HIGH-PITCHED TONE AND WILL NOT STOP UNTIL THE CAR IS TURNED OFF. IT IS VERY DISTRACTING WHILE DRIVING AND HAS HAPPENED RANDOMLY OVER A DOZEN TIMES. NOTHING SEEMS TO TURN IT OFF. I TOOK A VIDEO AND SHARED IT WITH THE DEALER BUT CHRYSLER WILL NOT REPAIR/REPLACE THE RADIO. UNFORTUNATELY, THE RADIO CONTROLS ALMOST EVERYTHING IN THE CAR.
Corrective Action:
MY VAN'S RADIO WILL RANDOMLY PLAY A HIGH-PITCHED TONE AND WILL NOT STOP UNTIL THE CAR IS TURNED OFF. IT IS VERY DISTRACTING WHILE DRIVING AND HAS HAPPENED RANDOMLY OVER A DOZEN TIMES. NOTHING SEEMS TO TURN IT OFF. I TOOK A VIDEO AND SHARED IT WITH THE DEALER BUT CHRYSLER WILL NOT REPAIR/REPLACE THE RADIO. UNFORTUNATELY, THE RADIO CONTROLS ALMOST EVERYTHING IN THE CAR.
Additional Notes:
MY VAN'S RADIO WILL RANDOMLY PLAY A HIGH-PITCHED TONE AND WILL NOT STOP UNTIL THE CAR IS TURNED OFF. IT IS VERY DISTRACTING WHILE DRIVING AND HAS HAPPENED RANDOMLY OVER A DOZEN TIMES. NOTHING SEEMS TO TURN IT OFF. I TOOK A VIDEO AND SHARED IT WITH THE DEALER BUT CHRYSLER WILL NOT REPAIR/REPLACE THE RADIO. UNFORTUNATELY, THE RADIO CONTROLS ALMOST EVERYTHING IN THE CAR.
Mfg Campaign: 11300312
Recall Date: Jan 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE HAVE A 2018 PACIFICA, AND THE WINDOW ON THE DRIVER-SIDE SLIDING DOOR ALL OF SUDDEN SHATTERED WHILE WE WERE DRIVING ON FREEWAY. WE HAVE A DASHBOARD CAMERA THAT RECORDS WHILE WE ARE DRIVING. WE COULD NOT SEE ANY OBJECTS FLYING TOWARDS THE CAR OR THE SOUND OF ANY OBJECT HITTING THE WINDOW WHEN WE CHECKED THE RECORDING. BUT WE CAN HEAR THE RECORDING OF THE GLASS FRACTURING SOUND OF THE WINDOW WITHOUT ANY IMPACT SOUND. I AM PUZZLED ABOUT THIS GLASS WINDOW SHATTERING, AND WHY THESE WINDOWS ARE NOT SHATTERPROOF (LIKE A SAFETY FILM)! MY KIDS WERE SEATING IN THEIR CAR SEATS NEXT TO THIS WINDOW, BUT LUCKILY THE SUN SHADE PROTECTED THEM FROM GETTING SPRAYED BY THE SHATTERED GLASS WHILE WE WERE DRIVING AT 65 MPH. THE WIND WAS BLOWING IN FAST AFTER THIS WINDOW BROKE. SINCE WE COULD NOT SEE OR HEAR ANY IMPACT OF ANYTHING IN THE VIDEO, I AM WONDERING IF THIS WINDOW SHATTERED BY ITSELF !? I HOPE CHRYSLER HAS THE PROPER GLASS SPECIFICATIONS AND QUALIFICATION FOR THESE WINDOWS. GLASS SHATTERING CAN BE VERY DANGEROUS TO VEHICLE'S OCCUPANTS!
Corrective Action:
WE HAVE A 2018 PACIFICA, AND THE WINDOW ON THE DRIVER-SIDE SLIDING DOOR ALL OF SUDDEN SHATTERED WHILE WE WERE DRIVING ON FREEWAY. WE HAVE A DASHBOARD CAMERA THAT RECORDS WHILE WE ARE DRIVING. WE COULD NOT SEE ANY OBJECTS FLYING TOWARDS THE CAR OR THE SOUND OF ANY OBJECT HITTING THE WINDOW WHEN WE CHECKED THE RECORDING. BUT WE CAN HEAR THE RECORDING OF THE GLASS FRACTURING SOUND OF THE WINDOW WITHOUT ANY IMPACT SOUND. I AM PUZZLED ABOUT THIS GLASS WINDOW SHATTERING, AND WHY THESE WINDOWS ARE NOT SHATTERPROOF (LIKE A SAFETY FILM)! MY KIDS WERE SEATING IN THEIR CAR SEATS NEXT TO THIS WINDOW, BUT LUCKILY THE SUN SHADE PROTECTED THEM FROM GETTING SPRAYED BY THE SHATTERED GLASS WHILE WE WERE DRIVING AT 65 MPH. THE WIND WAS BLOWING IN FAST AFTER THIS WINDOW BROKE. SINCE WE COULD NOT SEE OR HEAR ANY IMPACT OF ANYTHING IN THE VIDEO, I AM WONDERING IF THIS WINDOW SHATTERED BY ITSELF !? I HOPE CHRYSLER HAS THE PROPER GLASS SPECIFICATIONS AND QUALIFICATION FOR THESE WINDOWS. GLASS SHATTERING CAN BE VERY DANGEROUS TO VEHICLE'S OCCUPANTS!
Additional Notes:
WE HAVE A 2018 PACIFICA, AND THE WINDOW ON THE DRIVER-SIDE SLIDING DOOR ALL OF SUDDEN SHATTERED WHILE WE WERE DRIVING ON FREEWAY. WE HAVE A DASHBOARD CAMERA THAT RECORDS WHILE WE ARE DRIVING. WE COULD NOT SEE ANY OBJECTS FLYING TOWARDS THE CAR OR THE SOUND OF ANY OBJECT HITTING THE WINDOW WHEN WE CHECKED THE RECORDING. BUT WE CAN HEAR THE RECORDING OF THE GLASS FRACTURING SOUND OF THE WINDOW WITHOUT ANY IMPACT SOUND. I AM PUZZLED ABOUT THIS GLASS WINDOW SHATTERING, AND WHY THESE WINDOWS ARE NOT SHATTERPROOF (LIKE A SAFETY FILM)! MY KIDS WERE SEATING IN THEIR CAR SEATS NEXT TO THIS WINDOW, BUT LUCKILY THE SUN SHADE PROTECTED THEM FROM GETTING SPRAYED BY THE SHATTERED GLASS WHILE WE WERE DRIVING AT 65 MPH. THE WIND WAS BLOWING IN FAST AFTER THIS WINDOW BROKE. SINCE WE COULD NOT SEE OR HEAR ANY IMPACT OF ANYTHING IN THE VIDEO, I AM WONDERING IF THIS WINDOW SHATTERED BY ITSELF !? I HOPE CHRYSLER HAS THE PROPER GLASS SPECIFICATIONS AND QUALIFICATION FOR THESE WINDOWS. GLASS SHATTERING CAN BE VERY DANGEROUS TO VEHICLE'S OCCUPANTS!
Mfg Campaign: 11299047
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Corrective Action:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Additional Notes:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Mfg Campaign: 11299146
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Corrective Action:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Additional Notes:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Mfg Campaign: 11299146
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Corrective Action:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Additional Notes:
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
Mfg Campaign: 11299146
Recall Date: Jan 13, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Corrective Action:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Additional Notes:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Mfg Campaign: 11298185
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Corrective Action:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Additional Notes:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Mfg Campaign: 11298185
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Corrective Action:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Additional Notes:
THE VAN STALLS AT ALL DIFFERENT SPEEDS. LOSING ALL CONTROL AD HAVING TO COAST OFF TO THE SIDE OF THE HIGHWAY BECAUSE THE CAR HAS COMPLETELY LOST POWER. WHEN I AM ACCELERATING, THE VEHICLE IS JERKING AROUND 10-20 MPH, ALMOST LIKE A VIOLENT JOLT. (AT TIMES SEEMS LIKE SOMEONE IS REAR ENDING US) THE DEALERSHIP SAYS THAT EVERYTHING IS FUNCTIONING AS IT SHOULD BE. THIS MAKES ME EXTREMELY CONCERNED FOR THE SAFETY OF MY FAMILY AND MY KIDS. THIS HAS HAPPENED NUMEROUS TIMES. ALSO THE SLIDING DOORS OPEN AND CLOSE ON THEIR OWN. MY 6YO WAS NEARLY CAUGHT IN ONE AS IT CLOSED. I HAVE VIDEO OF THE CAR STALLED IN A PARKING LOT AS WELL.
Mfg Campaign: 11298185
Recall Date: Jan 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.
Corrective Action:
THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.
Additional Notes:
THE LIFGATE IS NOT PROPERLY WORKING. IT IS A POWER LIFGATE AND STOPPED WORKING.
Mfg Campaign: 11297205
Recall Date: Jan 5, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury