Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GPS does not show accurate location. GPS location is showing vehicle location is 100s of miles from the actual location. This makes GPS unusable, and other vehicle functions that require the vehicles location to be unusable as well. There are extensive documented reports of this incident online.
Corrective Action:
GPS does not show accurate location. GPS location is showing vehicle location is 100s of miles from the actual location. This makes GPS unusable, and other vehicle functions that require the vehicles location to be unusable as well. There are extensive documented reports of this incident online.
Additional Notes:
GPS does not show accurate location. GPS location is showing vehicle location is 100s of miles from the actual location. This makes GPS unusable, and other vehicle functions that require the vehicles location to be unusable as well. There are extensive documented reports of this incident online.
Mfg Campaign: 11527322
Recall Date: Jun 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Corrective Action:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Additional Notes:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Mfg Campaign: 11525872
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Corrective Action:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Additional Notes:
Rough idle when starting cold. Cylinder 3 misfire. Loss of coolant. Jolt when accelerating .
Mfg Campaign: 11525872
Recall Date: Jun 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Corrective Action:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Additional Notes:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Mfg Campaign: 11525582
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Corrective Action:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Additional Notes:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Mfg Campaign: 11525582
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Corrective Action:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Additional Notes:
The transmission shifts hard when traveling around 14 mph then will jerk (like being rear ended), slows down then accelerates on its own. I'm afraid it will cause an accident. Chrysler said it is supposed to work like that and nothing is wrong with it. I have had 3 diagnostic tests done it and it shows nothing is wrong.
Mfg Campaign: 11525582
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine noise and rattling as well as coolant levels dropping dramatically. Mechanic advised head gasket repair and upon further inspection a NEW ENGINE on a 2018 vehicle. With more research, I see this has affected other Pacifica owners.
Corrective Action:
Engine noise and rattling as well as coolant levels dropping dramatically. Mechanic advised head gasket repair and upon further inspection a NEW ENGINE on a 2018 vehicle. With more research, I see this has affected other Pacifica owners.
Additional Notes:
Engine noise and rattling as well as coolant levels dropping dramatically. Mechanic advised head gasket repair and upon further inspection a NEW ENGINE on a 2018 vehicle. With more research, I see this has affected other Pacifica owners.
Mfg Campaign: 11525151
Recall Date: Jun 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Corrective Action:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Additional Notes:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Mfg Campaign: 11525081
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Corrective Action:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Additional Notes:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Mfg Campaign: 11525081
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Corrective Action:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Additional Notes:
On 5/31/22 I took my vehicle for service due @ error. The dealership Mac Hakil I-55 Jackson MS slept my vehicle until 6/2/23 telling me it was my battery charging $813.00. I feel this was a ripped off
Mfg Campaign: 11525081
Recall Date: Jun 2, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Corrective Action:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Additional Notes:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Mfg Campaign: 11524294
Recall Date: May 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Corrective Action:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Additional Notes:
@ error message vehicle sometimes stalls at red lights or 4 ways stops. I have to cut off the vehicle to restart.
Mfg Campaign: 11524294
Recall Date: May 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
There is a prominent loud creak/squeak noise when locking the steering wheel all the way to the right, and slowly backing up. It is replicated every time. There is a V15 lower control arm recall on prior years, but this VIN was not covered. I am very concern it may be of similar issue, and makes me worried for the safety of my children.
Corrective Action:
There is a prominent loud creak/squeak noise when locking the steering wheel all the way to the right, and slowly backing up. It is replicated every time. There is a V15 lower control arm recall on prior years, but this VIN was not covered. I am very concern it may be of similar issue, and makes me worried for the safety of my children.
Additional Notes:
There is a prominent loud creak/squeak noise when locking the steering wheel all the way to the right, and slowly backing up. It is replicated every time. There is a V15 lower control arm recall on prior years, but this VIN was not covered. I am very concern it may be of similar issue, and makes me worried for the safety of my children.
Mfg Campaign: 11523766
Recall Date: May 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem.
Corrective Action:
Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem.
Additional Notes:
Pacifica 2018 Model. The engine light started coming on. The car started shaking strongly at start but gets normal after some minutes. Took it to dealership. Dealership said same problem you are discussing. Coolant was gone. Head gasket gone. The cylinder 5 misfiring. The engine needs to be replaced. This problem is affecting just too many owners. Request Chrysler to acknowledge that it is a problem.
Mfg Campaign: 11523722
Recall Date: May 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on . Came back with a misfire in the 5th cyslinder. confirmed by the dealer and the head gasket replaced. issue remains
Corrective Action:
Check engine light came on . Came back with a misfire in the 5th cyslinder. confirmed by the dealer and the head gasket replaced. issue remains
Additional Notes:
Check engine light came on . Came back with a misfire in the 5th cyslinder. confirmed by the dealer and the head gasket replaced. issue remains
Mfg Campaign: 11523186
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Head Gasket Failure
Corrective Action:
Head Gasket Failure
Additional Notes:
Head Gasket Failure
Mfg Campaign: 11523248
Recall Date: May 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Corrective Action:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Additional Notes:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Mfg Campaign: 11522721
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Corrective Action:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Additional Notes:
Warped cylinder head (right side) causing cylinder misfires and loss of power; loss of coolant. Engine could have hydrolocked while driving. Check engine/P0303 code shown 17May2023 Dealer inspected 18May2023 and found warped cylinder head. Engine: 3.6L V6 24V VVT Engine with ESS; engine origin Mexico. 2018 vehicle with 69,000 miles odometer.
Mfg Campaign: 11522721
Recall Date: May 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Corrective Action:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Additional Notes:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Mfg Campaign: 11521667
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Corrective Action:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Additional Notes:
Van has been clunking/slipping through transmission when accelerating. Stop/Start function error relayed and had a rough idle noticeable when started cold. Car would shut down on occasion when coming to a stop. Battery was recently replaced, assuming due to start/stop battery(also been replaced) draining main battery. Technician indicated Misfire on cylinder, coil swapped, spark plugs replaced and 100,000 mileage maintenance completed per recommendation due to scope of work. Van returned then upon first start, extremely rough idle and exhaust smelled the worst I've ever smelled, choking even. Van taken under warranty at least 2 times for transmission and abrupt shutdowns due to safety concerns with vehicle. Never replicated at dealership.
Mfg Campaign: 11521667
Recall Date: May 12, 2023
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