Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
165 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water is leaking from the On Star Button/SOS Button/Airbag Sensor Light
Corrective Action:
Water is leaking from the On Star Button/SOS Button/Airbag Sensor Light
Additional Notes:
Water is leaking from the On Star Button/SOS Button/Airbag Sensor Light
Mfg Campaign: 11496549
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Corrective Action:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Additional Notes:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Mfg Campaign: 11496360
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Corrective Action:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Additional Notes:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Mfg Campaign: 11496360
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Corrective Action:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Additional Notes:
Hi, My truck was ordered May 2021. Came in January 22, 2022 as a 22 model year. Its a 4 wheel drive with the Duramax diesel option. Ran great until around 6000 miles where I started to experience a miriad of electril issues including a completely malfunction anti collision system, transmission problems, several electrical problems and worst of all "Reduced Acceleration" otherwise known as "Limp Mode" in diesels. The check engine light came on also and my MPG dropped from 18-28 mpg to 12 mpg.The dealer told me that they were backed up with diesel trucks and to hold off. On July 8, 2022, the truck went into limp mode while trying to accerae onto a major highway. I had the horn blown at me and almost got rearended trying to get on the highway. I had nowhere to go and it took me about two minutes to get up to 60mph. I got off the highway and limped to the dealership. The truck spent 122 days in the dealership and despite me trying to lemon the truck, they said it was fixed after around 110 days. I was forced to pick it up. It broke down in the parking lot before I could drive out of the dealership. I am now taking action agaisnt GM. This is not a Chevrolet issue with the dealership but GM. Their factory reps rebuilt some wiring harness in my truck. Something to do with the transmission module. Again, I dont have a problem with the dealer. The truck seems to be running fine but I have notice some strange behavior with the forward anti collision system and the auto brake. It doesn’t work all the time. I can,t tell when it will work and if it works at all. I will be bringing the truck back to the dealership. Now, this is a major problem because im not the only one complaining about the anti collision system. I know someone who says his same year diesel Chevy pickup has an issue with the camera not working in the front and he doesn’t trust the anti collision system as well and he is in the business. This is a major problem GM is hiding from the public.
Mfg Campaign: 11496360
Recall Date: Dec 7, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dash was blank when vehicle was started waited a few minutes before driving did not know speed all was blank. Stopped after driving around 5 miles to decide, to drive home or call for help. After 20 minutes started vehicle this time dash working drove home with no issues. Will call Dealer Monday to report problem.
Corrective Action:
Dash was blank when vehicle was started waited a few minutes before driving did not know speed all was blank. Stopped after driving around 5 miles to decide, to drive home or call for help. After 20 minutes started vehicle this time dash working drove home with no issues. Will call Dealer Monday to report problem.
Additional Notes:
Dash was blank when vehicle was started waited a few minutes before driving did not know speed all was blank. Stopped after driving around 5 miles to decide, to drive home or call for help. After 20 minutes started vehicle this time dash working drove home with no issues. Will call Dealer Monday to report problem.
Mfg Campaign: 11495990
Recall Date: Dec 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Remote started my Tahoe, got in and the dash said “brake system failure”. I put it in reverse and sure enough complete loss/failure of brakes. Let the car shut down and cycle, tried to move it again, same thing happened. Depressed my foot on the brake to the floor and no response from the brakes or braking system.
Corrective Action:
Remote started my Tahoe, got in and the dash said “brake system failure”. I put it in reverse and sure enough complete loss/failure of brakes. Let the car shut down and cycle, tried to move it again, same thing happened. Depressed my foot on the brake to the floor and no response from the brakes or braking system.
Additional Notes:
Remote started my Tahoe, got in and the dash said “brake system failure”. I put it in reverse and sure enough complete loss/failure of brakes. Let the car shut down and cycle, tried to move it again, same thing happened. Depressed my foot on the brake to the floor and no response from the brakes or braking system.
Mfg Campaign: 11494644
Recall Date: Nov 22, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The roof leaks when it rains, we already brought it back to the dealer and they performed a repair but it leaked again in the next rainy day after about a month.
Corrective Action:
The roof leaks when it rains, we already brought it back to the dealer and they performed a repair but it leaked again in the next rainy day after about a month.
Additional Notes:
The roof leaks when it rains, we already brought it back to the dealer and they performed a repair but it leaked again in the next rainy day after about a month.
Mfg Campaign: 11492815
Recall Date: Nov 8, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Purchased a new 2022 Tahoe from the dealer, Casey Chevrolet Newport News Virginia, in February 2022. Vehicle developed a roof leak in June. The leak caused water to pour out of the overhead console on to the dash, seat belt reels, the overhead light fixtures and on the drivers feet after running through the dash. Taken to dealer where it was in the shop for four weeks, windshield and headliner removed and a defective weld was thought to be the problem. After the next rain the same problem was evident. Returned the vehicle to dealer and headliner removed again but they were unable to determine the source of the water. The interior electronics and electrical components have been rain soaked for four months. When driving the vehicle after a rain and having water pour out of the ceiling between the driver and the windshield is unnerving and unsafe. Additionally most of the function of the controls are electronic and continuing dousing with water is a serious concern. The air bags in the A and B pillars are probably getting wet as well.
Corrective Action:
Purchased a new 2022 Tahoe from the dealer, Casey Chevrolet Newport News Virginia, in February 2022. Vehicle developed a roof leak in June. The leak caused water to pour out of the overhead console on to the dash, seat belt reels, the overhead light fixtures and on the drivers feet after running through the dash. Taken to dealer where it was in the shop for four weeks, windshield and headliner removed and a defective weld was thought to be the problem. After the next rain the same problem was evident. Returned the vehicle to dealer and headliner removed again but they were unable to determine the source of the water. The interior electronics and electrical components have been rain soaked for four months. When driving the vehicle after a rain and having water pour out of the ceiling between the driver and the windshield is unnerving and unsafe. Additionally most of the function of the controls are electronic and continuing dousing with water is a serious concern. The air bags in the A and B pillars are probably getting wet as well.
Additional Notes:
Purchased a new 2022 Tahoe from the dealer, Casey Chevrolet Newport News Virginia, in February 2022. Vehicle developed a roof leak in June. The leak caused water to pour out of the overhead console on to the dash, seat belt reels, the overhead light fixtures and on the drivers feet after running through the dash. Taken to dealer where it was in the shop for four weeks, windshield and headliner removed and a defective weld was thought to be the problem. After the next rain the same problem was evident. Returned the vehicle to dealer and headliner removed again but they were unable to determine the source of the water. The interior electronics and electrical components have been rain soaked for four months. When driving the vehicle after a rain and having water pour out of the ceiling between the driver and the windshield is unnerving and unsafe. Additionally most of the function of the controls are electronic and continuing dousing with water is a serious concern. The air bags in the A and B pillars are probably getting wet as well.
Mfg Campaign: 11490129
Recall Date: Oct 20, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Corrective Action:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Additional Notes:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Mfg Campaign: 11489356
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Corrective Action:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Additional Notes:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Mfg Campaign: 11489356
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Corrective Action:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Additional Notes:
About five days ago, my air bag sensors came on and a strange message on the 2022 Tahoe display. It said “ Service Safety Restraint System” needs to be serviced. I received numerous messages from the app and computer system saying something is wrong. I took the Truck in to GMC Brandywine service in Brandywine, MD. I was told they couldn’t fix it and GM knows it’s an issue and may do a recall. I am riding with my son and grandkids in an Unsafe vehicle. I was told something is wrong with the computer. The way it’s communicating the issue but nothing seems right with this truck. I had this truck in service for majority of my ownership for numerous defects. This airbag sensor has had issues in Jan 2022 and now it’s back. They are not fixing these issues and could cost me or my family’s life. I will upload the invoice later. I have to get it out of the truck. I was told GM knows about these issues. But all year it’s been numerous issues and the trucks are not functional.
Mfg Campaign: 11489356
Recall Date: Oct 15, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Chevrolet Tahoe. The contact received a recall notification of NHTSA Campaign Number: 22V617000 (Seat Belts). However, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Tahoe. The contact received a recall notification of NHTSA Campaign Number: 22V617000 (Seat Belts). However, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Tahoe. The contact received a recall notification of NHTSA Campaign Number: 22V617000 (Seat Belts). However, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11488975
Recall Date: Oct 12, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11477737
Recall Date: Aug 5, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11477737
Recall Date: Aug 5, 2022
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX] On April 8, 2022, I purchased a 2022 High country Tahoe (VIN [XXX]). The window sticker (see attached) states Safety & Security Chevy Safety Assist; •Automatic Emergency Braking •Front Pedestrian Braking •Forward Collision Alert •Rear Cross Traffic Alert •Rear Pedestrian Alert The window sticker also states that the Front/Rear Parking Assist was deleted and it will be retrofitted. However, there is no mention that the above mention features were not working. I have inquired and could not get an answer from the dealer, and/or General Motors. So, I made an appointment and took it to the dealer for service. After waiting for four hours, the dealer technician gave me a work order (see attached) stating that; “when looking up the vehicle build RPOs found that vehicle at this time is not built with park assist, the park assist works with many other modules as image processing and front camera/object detection and without one all the other features the vehicle comes with will not be present until GM comes out with hotfix form concern.” I paid $82,780 for the High Country Tahoe because all the Safety features, to find out that no all of them are working properly. This is FALSE ADVERTISING, it should had been disclose, that the Safety features were not available at this time, therefore not working correctly. I want General Motors to issue a warning alert to all buyers, notify them that Safety Features are not working in order to prevent accidents. I want General Motors to fix my Tahoe and ensure that all the Safety Features works correctly immediately. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11477737
Recall Date: Aug 5, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Starting about 6 months after I received my 2022 Chevy Tahoe Z71 one day when I started the vehicle the instrument cluster was blank (i.e. black and not displaying anything). I turned the vehicle off, then restarted the vehicle and it was still blank. There was not warning or indication this was about to occur. I only needed to go a short distance, so I went to my destination and turned the vehicle off. When I returned to the vehicle (approx 15 minutes later) and started the vehicle the instrument cluster was working again. This occurred another 4 or 5 times over the following 4+/- weeks. I made a service appointment with a Chevy dealer. There were reportedly no codes identifying an issue, but Chevy had a bulletin ("22-na-130"), which I believe was a software update to address various things, including a blank screen, and the vehicle was "reprogrammed". Now a week after this service appointment, the same issue occurred again. Based on my discussions with the Chevy dealer's service department, I have little confidence they can address this issue without Chevy's assistance and based on the process that was described Chevy's assistance for issues such as this may not be addressed expeditiously. As a blank instrument cluster results in the driving not having access to the speed the vehicle is traveling or any other performance metrics of the vehicle I believe this is a serious safety issue. While I have driven the vehicle in this condition, it is only because I was going short distances on local roads where one cannot travel over 25 or 30 MPH. If I was going to be driving on a highway, the vehicle would be unusable. Please investigate this issue, as Chevy's bulletin "22-na-130" and the associated software update has clearly not addressed the issue, and cause Chevy to develop a fix for the issue and recall all impacted vehicles for updating. FYI - I am in the process of scheduling another service appointment. Thank you.
Corrective Action:
Starting about 6 months after I received my 2022 Chevy Tahoe Z71 one day when I started the vehicle the instrument cluster was blank (i.e. black and not displaying anything). I turned the vehicle off, then restarted the vehicle and it was still blank. There was not warning or indication this was about to occur. I only needed to go a short distance, so I went to my destination and turned the vehicle off. When I returned to the vehicle (approx 15 minutes later) and started the vehicle the instrument cluster was working again. This occurred another 4 or 5 times over the following 4+/- weeks. I made a service appointment with a Chevy dealer. There were reportedly no codes identifying an issue, but Chevy had a bulletin ("22-na-130"), which I believe was a software update to address various things, including a blank screen, and the vehicle was "reprogrammed". Now a week after this service appointment, the same issue occurred again. Based on my discussions with the Chevy dealer's service department, I have little confidence they can address this issue without Chevy's assistance and based on the process that was described Chevy's assistance for issues such as this may not be addressed expeditiously. As a blank instrument cluster results in the driving not having access to the speed the vehicle is traveling or any other performance metrics of the vehicle I believe this is a serious safety issue. While I have driven the vehicle in this condition, it is only because I was going short distances on local roads where one cannot travel over 25 or 30 MPH. If I was going to be driving on a highway, the vehicle would be unusable. Please investigate this issue, as Chevy's bulletin "22-na-130" and the associated software update has clearly not addressed the issue, and cause Chevy to develop a fix for the issue and recall all impacted vehicles for updating. FYI - I am in the process of scheduling another service appointment. Thank you.
Additional Notes:
Starting about 6 months after I received my 2022 Chevy Tahoe Z71 one day when I started the vehicle the instrument cluster was blank (i.e. black and not displaying anything). I turned the vehicle off, then restarted the vehicle and it was still blank. There was not warning or indication this was about to occur. I only needed to go a short distance, so I went to my destination and turned the vehicle off. When I returned to the vehicle (approx 15 minutes later) and started the vehicle the instrument cluster was working again. This occurred another 4 or 5 times over the following 4+/- weeks. I made a service appointment with a Chevy dealer. There were reportedly no codes identifying an issue, but Chevy had a bulletin ("22-na-130"), which I believe was a software update to address various things, including a blank screen, and the vehicle was "reprogrammed". Now a week after this service appointment, the same issue occurred again. Based on my discussions with the Chevy dealer's service department, I have little confidence they can address this issue without Chevy's assistance and based on the process that was described Chevy's assistance for issues such as this may not be addressed expeditiously. As a blank instrument cluster results in the driving not having access to the speed the vehicle is traveling or any other performance metrics of the vehicle I believe this is a serious safety issue. While I have driven the vehicle in this condition, it is only because I was going short distances on local roads where one cannot travel over 25 or 30 MPH. If I was going to be driving on a highway, the vehicle would be unusable. Please investigate this issue, as Chevy's bulletin "22-na-130" and the associated software update has clearly not addressed the issue, and cause Chevy to develop a fix for the issue and recall all impacted vehicles for updating. FYI - I am in the process of scheduling another service appointment. Thank you.
Mfg Campaign: 11477442
Recall Date: Aug 3, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
After rain, sloshing water can be heard in the head liner. Moving forward it pours out through the upper rear seat belt slots and the aft ac vents. Stopping causes water to pour out of the upper forward electronic panel where the Onstar button is located. Unsure of corrosion and damage to upper electronics. Started after vehicle was 2 months old and every hard rain or car wash since.
Corrective Action:
After rain, sloshing water can be heard in the head liner. Moving forward it pours out through the upper rear seat belt slots and the aft ac vents. Stopping causes water to pour out of the upper forward electronic panel where the Onstar button is located. Unsure of corrosion and damage to upper electronics. Started after vehicle was 2 months old and every hard rain or car wash since.
Additional Notes:
After rain, sloshing water can be heard in the head liner. Moving forward it pours out through the upper rear seat belt slots and the aft ac vents. Stopping causes water to pour out of the upper forward electronic panel where the Onstar button is located. Unsure of corrosion and damage to upper electronics. Started after vehicle was 2 months old and every hard rain or car wash since.
Mfg Campaign: 11472509
Recall Date: Jul 6, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased car on April 7, 2022 with 10 miles on it. Drove home, parked car in driveway and a few days later went to start car and no power. Car had 22 miles. Start button was stuck on on but no power and engine was off. I could not get the start button to turn off. Car towed to dealer. Dealer checked car and couldn’t find anything wrong they called GM support and checked for known issues with other 2022 Tahoes. Nothing found. Software updated. Battery has full charge. Car released. I drove car home, parked in driveway and after a few days went to start car - same issue no power. Car has 44 miles. Start button stuck in on but no power, engine off, could not turn off start button. Car towed to dealer. Dealer kept car for a week. Dealer contacted GM support. Found that battery was draining but could not find what was causing drain. Dealer replaced battery. Car released. I drove car home and so far now at 200 miles the car seems ok. I am reporting this because what if I had lost power while driving on the highway. Plus I have heard of several 2002 Tahoe owners that this is occurring. The dealer has been great. I blame this on GM for releasing a bad car.
Corrective Action:
Purchased car on April 7, 2022 with 10 miles on it. Drove home, parked car in driveway and a few days later went to start car and no power. Car had 22 miles. Start button was stuck on on but no power and engine was off. I could not get the start button to turn off. Car towed to dealer. Dealer checked car and couldn’t find anything wrong they called GM support and checked for known issues with other 2022 Tahoes. Nothing found. Software updated. Battery has full charge. Car released. I drove car home, parked in driveway and after a few days went to start car - same issue no power. Car has 44 miles. Start button stuck in on but no power, engine off, could not turn off start button. Car towed to dealer. Dealer kept car for a week. Dealer contacted GM support. Found that battery was draining but could not find what was causing drain. Dealer replaced battery. Car released. I drove car home and so far now at 200 miles the car seems ok. I am reporting this because what if I had lost power while driving on the highway. Plus I have heard of several 2002 Tahoe owners that this is occurring. The dealer has been great. I blame this on GM for releasing a bad car.
Additional Notes:
Purchased car on April 7, 2022 with 10 miles on it. Drove home, parked car in driveway and a few days later went to start car and no power. Car had 22 miles. Start button was stuck on on but no power and engine was off. I could not get the start button to turn off. Car towed to dealer. Dealer checked car and couldn’t find anything wrong they called GM support and checked for known issues with other 2022 Tahoes. Nothing found. Software updated. Battery has full charge. Car released. I drove car home, parked in driveway and after a few days went to start car - same issue no power. Car has 44 miles. Start button stuck in on but no power, engine off, could not turn off start button. Car towed to dealer. Dealer kept car for a week. Dealer contacted GM support. Found that battery was draining but could not find what was causing drain. Dealer replaced battery. Car released. I drove car home and so far now at 200 miles the car seems ok. I am reporting this because what if I had lost power while driving on the highway. Plus I have heard of several 2002 Tahoe owners that this is occurring. The dealer has been great. I blame this on GM for releasing a bad car.
Mfg Campaign: 11466067
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving, I heard a ticking noise, that sounded like rocks being thrown in the fender well. The more I drove, the sound and frequency increased. Then, I started to lose power, like it was taking longer to shift. My safety and others were at risk because continuing to drive with lifter issues could’ve caused engine failure, which could’ve caused an accident. The problem was confirmed at a dealership. I don’t know if anyone else inspected it. No lights appeared until after I had it towed to the dealership. They said the warning lights came on for them.
Corrective Action:
While driving, I heard a ticking noise, that sounded like rocks being thrown in the fender well. The more I drove, the sound and frequency increased. Then, I started to lose power, like it was taking longer to shift. My safety and others were at risk because continuing to drive with lifter issues could’ve caused engine failure, which could’ve caused an accident. The problem was confirmed at a dealership. I don’t know if anyone else inspected it. No lights appeared until after I had it towed to the dealership. They said the warning lights came on for them.
Additional Notes:
While driving, I heard a ticking noise, that sounded like rocks being thrown in the fender well. The more I drove, the sound and frequency increased. Then, I started to lose power, like it was taking longer to shift. My safety and others were at risk because continuing to drive with lifter issues could’ve caused engine failure, which could’ve caused an accident. The problem was confirmed at a dealership. I don’t know if anyone else inspected it. No lights appeared until after I had it towed to the dealership. They said the warning lights came on for them.
Mfg Campaign: 11458077
Recall Date: Mar 23, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Chevrolet Tahoe. The contact stated while starting the vehicle at a parking lot, the ABS, the Electronic Stability Control (ESC), braking system failure, traction control, and the brake motor warning lights were illuminated. The contact stated she began to drive at a slow speed and noticed that while depressing the brake pedal, the brake pedal was firm and failed to stop the vehicle. The contact came to a stop and parked the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer however, the warning lights were off. The mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Corrective Action:
The contact owns a 2022 Chevrolet Tahoe. The contact stated while starting the vehicle at a parking lot, the ABS, the Electronic Stability Control (ESC), braking system failure, traction control, and the brake motor warning lights were illuminated. The contact stated she began to drive at a slow speed and noticed that while depressing the brake pedal, the brake pedal was firm and failed to stop the vehicle. The contact came to a stop and parked the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer however, the warning lights were off. The mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Additional Notes:
The contact owns a 2022 Chevrolet Tahoe. The contact stated while starting the vehicle at a parking lot, the ABS, the Electronic Stability Control (ESC), braking system failure, traction control, and the brake motor warning lights were illuminated. The contact stated she began to drive at a slow speed and noticed that while depressing the brake pedal, the brake pedal was firm and failed to stop the vehicle. The contact came to a stop and parked the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer however, the warning lights were off. The mechanic was unable to duplicate the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 4,000.
Mfg Campaign: 11447884
Recall Date: Jan 18, 2022
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