Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
165 ComplaintsGeneral Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Corrective Action:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Additional Notes:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Mfg Campaign: 11548228
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Corrective Action:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Additional Notes:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Mfg Campaign: 11548228
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Corrective Action:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Additional Notes:
The safety issues with this vehicle all seem to be related to the vehicle Park Assist and cross track functions. The dealer has attempted on several occasions to fix the vehicle without success.There is usually no warning when theses functions are not working properly except sometimes there is flashing spot on the screen instead of warnings. While the dealer has not been able to duplicate some of the issues, they have witnessed the flashing screen and I have provided videos of the dashboard when in failure mode. While I know one can't rely solely on the park assistance features, the inconsistency of this system poses great risk for pedestrians and property damage. The dealer stated that the manufacturer of my car is aware of this problem but does not have a solution. There have been no accidents to date so the issue is on-going. Description of problems: 1-The Park Assist system often does not detect large vehicles, walls, trees, etc. that are within inches of my vehicle. On other occasions the alert system works fine. I back the Tahoe into our garage at least once every day. This vehicle does not perform consistently under the same circumstances. Some days the Park Assist function works well and other days it seems to sense nothing behind me. 2- A flashing white dot sometimes appears in the center of the camera screen when backing up. In most cases the Park Assist is not functioning when the flashing dot appears. (A video of this condition was provided to the dealer.) 3-My car is equipped with 2 types of warning signals indicating when there is a potential collision: a.Option 1: Vibrating driver’s seat b.Option 2: Audible beeps I prefer audible beeps and always select Option 2. My truck frequently changes the mode to vibrating seat. This is very disconcerting and annoying when the truck suddenly switches to vibrations unexpectedly. I do not like the vibrating seat and expect the vehicle to retain the setting I choose.
Mfg Campaign: 11548228
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifters ticking Fuel Injector misfires
Corrective Action:
Lifters ticking Fuel Injector misfires
Additional Notes:
Lifters ticking Fuel Injector misfires
Mfg Campaign: 11542219
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Lifters ticking Fuel Injector misfires
Corrective Action:
Lifters ticking Fuel Injector misfires
Additional Notes:
Lifters ticking Fuel Injector misfires
Mfg Campaign: 11542219
Recall Date: Sep 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022 Chevrolet Tahoe Passenger side A pillar grab handle On Friday August 18, 2023, my wife was attempting to enter the vehicle while holding the grab handle on the A pillar passenger side and using the running board to step up and into the vehicle, the handle she was using to steady herself while climbing up and into the vehice snapped off from its mounting location and she fell from the vehicle. The handle along with the trim piece covering the A pillar came out as a unit in her hand. She could have been seriously injured. These grab handles need to be made of a more sturdy material to prevent these occurances.
Corrective Action:
2022 Chevrolet Tahoe Passenger side A pillar grab handle On Friday August 18, 2023, my wife was attempting to enter the vehicle while holding the grab handle on the A pillar passenger side and using the running board to step up and into the vehicle, the handle she was using to steady herself while climbing up and into the vehice snapped off from its mounting location and she fell from the vehicle. The handle along with the trim piece covering the A pillar came out as a unit in her hand. She could have been seriously injured. These grab handles need to be made of a more sturdy material to prevent these occurances.
Additional Notes:
2022 Chevrolet Tahoe Passenger side A pillar grab handle On Friday August 18, 2023, my wife was attempting to enter the vehicle while holding the grab handle on the A pillar passenger side and using the running board to step up and into the vehicle, the handle she was using to steady herself while climbing up and into the vehice snapped off from its mounting location and she fell from the vehicle. The handle along with the trim piece covering the A pillar came out as a unit in her hand. She could have been seriously injured. These grab handles need to be made of a more sturdy material to prevent these occurances.
Mfg Campaign: 11540071
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving about 40 mph, 8 am ish 8/15/23. Temp was around 70 degrees. 1 car behind me but not too close. Sunroof glass shattered. I was able to pull into a gas station nearby to look at the sunroof to see what happened. Looks like the glass exploded up and not down from something dropping on it. No prior warning. Just instant shatter. Called dealership and the service person said I should call my insurance. I filed a claim with my insurance and plan to take the vehicle to the dealership to help clean it out and cover the hole so I can still drive home from work today.
Corrective Action:
Driving about 40 mph, 8 am ish 8/15/23. Temp was around 70 degrees. 1 car behind me but not too close. Sunroof glass shattered. I was able to pull into a gas station nearby to look at the sunroof to see what happened. Looks like the glass exploded up and not down from something dropping on it. No prior warning. Just instant shatter. Called dealership and the service person said I should call my insurance. I filed a claim with my insurance and plan to take the vehicle to the dealership to help clean it out and cover the hole so I can still drive home from work today.
Additional Notes:
Driving about 40 mph, 8 am ish 8/15/23. Temp was around 70 degrees. 1 car behind me but not too close. Sunroof glass shattered. I was able to pull into a gas station nearby to look at the sunroof to see what happened. Looks like the glass exploded up and not down from something dropping on it. No prior warning. Just instant shatter. Called dealership and the service person said I should call my insurance. I filed a claim with my insurance and plan to take the vehicle to the dealership to help clean it out and cover the hole so I can still drive home from work today.
Mfg Campaign: 11538644
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Corrective Action:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Additional Notes:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Mfg Campaign: 11532674
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Corrective Action:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Additional Notes:
Car started ticking and loosing power Exited and car stalled and car towed to nearest dealer Capital Chevrolet in Montgomery Al. It has been there since 5-26-23. They first told us engine crankshaft blown, then said they will repair but parts on back order and no estimated EPA. GM customer service has been involved but no help.
Mfg Campaign: 11532674
Recall Date: Jul 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Corrective Action:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Additional Notes:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Mfg Campaign: 11529986
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Corrective Action:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Additional Notes:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Mfg Campaign: 11529986
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Corrective Action:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Additional Notes:
Tahoe will not start nor will it allow to be jumped by another vechicle. Tahoe is kept in garage this is the 4th time this has happened. Dealer replaced the battery first time saying that was the culprit, second time they could not find a root cause, and same for third time. I see this is a common problem with engine, battery and electrical of the 2022 tahoe. I do not feel safe in it knowing this could cut off on me driving down the interstate.
Mfg Campaign: 11529986
Recall Date: Jul 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Corrective Action:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Additional Notes:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Mfg Campaign: 11527127
Recall Date: Jun 15, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Corrective Action:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Additional Notes:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Mfg Campaign: 11527127
Recall Date: Jun 15, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Corrective Action:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Additional Notes:
On June 1st, I was put in a very dangerous situation while driving on the highway. Out of nowhere, my vehicle’s engine started clicking and immediately converted to a rough in the middle of highway traffic. I was terribly afraid from my life. I was headed to Duluth, GA for a meeting but had turn around and drive 31 miles back in rush hour traffic to Steve Reyman Chevrolet Dealership, in cobb county in this condition. I was extremely stressed; afraid that i could potentially be injured in an accident or fire, because of the engine. Several never before seen warning signals appeared. These signals included Service ESC, Service Traction Control, Forward Collision System Unavailable and the check engine light. I had just had my truck serviced on 5/26, as the dealership had been monitoring the oil consumption of my 2022 Tahoe. By the time, I arrived to the dealership, the service department was closed, so the vehicle was left overnight. I met with the service advisor in the morning and was told there was a cylinder 4 misfire and that a fuel injector and spark plugs was needed. After picking up, my vehicle on June 12th, the issued was not resolved and my vehicle was inoperable. I regularly service my vehicle including recommended service, so I’m not sure how something this extreme could happen. Looking back at my service records, there have been several occurrences where the vehicle stalled out and the dealer blamed the auto/start stop feature or a failed battery. All pretty ridiculous claims for a brand new truck. I’m convinced this vehicle was produced poorly. My truck has 72,325 miles on it, however I came across several forums with new body Tahoes & Suburbans with way less mileage (i.e. 4300 miles) that experienced the exact same issue. Attached, you will find all the times, I brought my vehicle in for service for a major concerning issue.
Mfg Campaign: 11527127
Recall Date: Jun 15, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the contact stated that while driving at night at an undisclosed speed, the headlights were extremely dim. There was no warning light illuminated. The contact was able to safely drive to her destination. The contact was concerned for her safety. The dealer was notified of the failure and the contact was advised to take the vehicle back to the dealer to be inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,800.
Corrective Action:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the contact stated that while driving at night at an undisclosed speed, the headlights were extremely dim. There was no warning light illuminated. The contact was able to safely drive to her destination. The contact was concerned for her safety. The dealer was notified of the failure and the contact was advised to take the vehicle back to the dealer to be inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,800.
Additional Notes:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that the vehicle was initially taken to the dealer to be repaired under NHTSA Campaign Number: 22V903000 (Exterior Lighting) however, the contact stated that while driving at night at an undisclosed speed, the headlights were extremely dim. There was no warning light illuminated. The contact was able to safely drive to her destination. The contact was concerned for her safety. The dealer was notified of the failure and the contact was advised to take the vehicle back to the dealer to be inspected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,800.
Mfg Campaign: 11524718
Recall Date: May 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on highway and car started making a loud noise and it completely stopped, had to tow to the dealer.
Corrective Action:
Driving on highway and car started making a loud noise and it completely stopped, had to tow to the dealer.
Additional Notes:
Driving on highway and car started making a loud noise and it completely stopped, had to tow to the dealer.
Mfg Campaign: 11520737
Recall Date: May 6, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Water leak from windshield/top, water dripped on.dashboard, floor, and phone charger was filled with water, unknown water damage to electrical components on the dashboard
Corrective Action:
Water leak from windshield/top, water dripped on.dashboard, floor, and phone charger was filled with water, unknown water damage to electrical components on the dashboard
Additional Notes:
Water leak from windshield/top, water dripped on.dashboard, floor, and phone charger was filled with water, unknown water damage to electrical components on the dashboard
Mfg Campaign: 11520739
Recall Date: May 6, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that while driving at various speeds, the daytime running lights remained illuminated while the headlights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that a software update was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The contact related the failure to NHTSA Campaign Number: 22V903000 (Exterior Lighting). The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that while driving at various speeds, the daytime running lights remained illuminated while the headlights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that a software update was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The contact related the failure to NHTSA Campaign Number: 22V903000 (Exterior Lighting). The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that while driving at various speeds, the daytime running lights remained illuminated while the headlights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that a software update was needed. The vehicle was repaired but the failure persisted. The vehicle was taken back to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed. The contact related the failure to NHTSA Campaign Number: 22V903000 (Exterior Lighting). The failure mileage was unknown.
Mfg Campaign: 11519204
Recall Date: Apr 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD BATTERY 3 TIMES in a 35 day period. We drove vehicle (2022 Tahoe) 15 months without any issues. February 9, 2023 we had the main instrument cluster not come on when vehicle was started, we cut off / restarted vehicle and instrument cluster came back on with no further issues to date. Vehicle did some type of over the air update after February 9, 2023 and before February 26, 2023. Vehicle gave a low battery light on February 26, 2023. Vehicle was taken to Chevrolet Dealership on February 27, 2023 and returned to me on March 1, 2023 with a new battery installed. March 19, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle to Chevrolet Dealership on March 20, 2023 and was told the radio was not turning off as designed and there was an open sensor in the windshield - both items repaired and vehicle returned to me on March 21, 2023. April 2, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle on April 3, 2023 to Chevrolet Dealership. Vehicle has been at Chevrolet Dealership for 3 weeks. As of today, April 24, 2023 Dealership / GM state that they cannot find anything wrong, but want to pull the fuse out for the liftgate module and return the vehicle. I asked why not replace the liftgate module and am being told that they do not know that the lift gate module is the issue, so they will not replace module. At this time I see no evidence that the root cause of battery failure has been identified and GM / Dealership is wanting to return the vehicle to service on the hope that pulling a fuse for the handsfree liftgate module will resolve the issue leaving my family at risk of another battery failure.
Corrective Action:
DEAD BATTERY 3 TIMES in a 35 day period. We drove vehicle (2022 Tahoe) 15 months without any issues. February 9, 2023 we had the main instrument cluster not come on when vehicle was started, we cut off / restarted vehicle and instrument cluster came back on with no further issues to date. Vehicle did some type of over the air update after February 9, 2023 and before February 26, 2023. Vehicle gave a low battery light on February 26, 2023. Vehicle was taken to Chevrolet Dealership on February 27, 2023 and returned to me on March 1, 2023 with a new battery installed. March 19, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle to Chevrolet Dealership on March 20, 2023 and was told the radio was not turning off as designed and there was an open sensor in the windshield - both items repaired and vehicle returned to me on March 21, 2023. April 2, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle on April 3, 2023 to Chevrolet Dealership. Vehicle has been at Chevrolet Dealership for 3 weeks. As of today, April 24, 2023 Dealership / GM state that they cannot find anything wrong, but want to pull the fuse out for the liftgate module and return the vehicle. I asked why not replace the liftgate module and am being told that they do not know that the lift gate module is the issue, so they will not replace module. At this time I see no evidence that the root cause of battery failure has been identified and GM / Dealership is wanting to return the vehicle to service on the hope that pulling a fuse for the handsfree liftgate module will resolve the issue leaving my family at risk of another battery failure.
Additional Notes:
DEAD BATTERY 3 TIMES in a 35 day period. We drove vehicle (2022 Tahoe) 15 months without any issues. February 9, 2023 we had the main instrument cluster not come on when vehicle was started, we cut off / restarted vehicle and instrument cluster came back on with no further issues to date. Vehicle did some type of over the air update after February 9, 2023 and before February 26, 2023. Vehicle gave a low battery light on February 26, 2023. Vehicle was taken to Chevrolet Dealership on February 27, 2023 and returned to me on March 1, 2023 with a new battery installed. March 19, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle to Chevrolet Dealership on March 20, 2023 and was told the radio was not turning off as designed and there was an open sensor in the windshield - both items repaired and vehicle returned to me on March 21, 2023. April 2, 2023 vehicle battery died with roadside assistance called to jump off vehicle. Returned vehicle on April 3, 2023 to Chevrolet Dealership. Vehicle has been at Chevrolet Dealership for 3 weeks. As of today, April 24, 2023 Dealership / GM state that they cannot find anything wrong, but want to pull the fuse out for the liftgate module and return the vehicle. I asked why not replace the liftgate module and am being told that they do not know that the lift gate module is the issue, so they will not replace module. At this time I see no evidence that the root cause of battery failure has been identified and GM / Dealership is wanting to return the vehicle to service on the hope that pulling a fuse for the handsfree liftgate module will resolve the issue leaving my family at risk of another battery failure.
Mfg Campaign: 11518660
Recall Date: Apr 24, 2023
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