Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
165 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We were driving down the interstate when the engine shut off. All electrical was on in the car, but the engine turned off. The dash instructed me to press the start button. We were in traffic at the time of the incident with about half full gas tank. I selected neutral and proceeded to start the engine. It started with no issues and was able to be put back in gear. Continued without further issues.
Corrective Action:
We were driving down the interstate when the engine shut off. All electrical was on in the car, but the engine turned off. The dash instructed me to press the start button. We were in traffic at the time of the incident with about half full gas tank. I selected neutral and proceeded to start the engine. It started with no issues and was able to be put back in gear. Continued without further issues.
Additional Notes:
We were driving down the interstate when the engine shut off. All electrical was on in the car, but the engine turned off. The dash instructed me to press the start button. We were in traffic at the time of the incident with about half full gas tank. I selected neutral and proceeded to start the engine. It started with no issues and was able to be put back in gear. Continued without further issues.
Mfg Campaign: 11447326
Recall Date: Jan 13, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Corrective Action:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Additional Notes:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Mfg Campaign: 11444994
Recall Date: Dec 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Corrective Action:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Additional Notes:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Mfg Campaign: 11444994
Recall Date: Dec 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Corrective Action:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Additional Notes:
The vehicle has stalled three times since I bought it a week ago. I will be driving and the engine will stall, putting the vehicle into neutral gear. The dashboard will then instruct me to press the power button, and when I do the vehicle restarts and will be in park. It has happened once while driving on the interstate and twice while making turns into oncoming traffic. When I go to accelerate there will be no acceleration, the vehicle will just be in neutral with no warning.
Mfg Campaign: 11444994
Recall Date: Dec 26, 2021
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that several days after purchasing the vehicle she was informed by an individual that there was something hanging down from underneath the vehicle. The contact inspected underneath the vehicle and saw that the fuel tank strap hanger was not installed properly and was hanging down underneath the vehicle. The contact had the vehicle towed to a local dealer who confirmed that the front fuel tank strap was not properly installed. The mechanic installed new fuel tank straps and the vehicle was repaired. The contact was awaiting a full inspection before going to retrieve the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 353.
Corrective Action:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that several days after purchasing the vehicle she was informed by an individual that there was something hanging down from underneath the vehicle. The contact inspected underneath the vehicle and saw that the fuel tank strap hanger was not installed properly and was hanging down underneath the vehicle. The contact had the vehicle towed to a local dealer who confirmed that the front fuel tank strap was not properly installed. The mechanic installed new fuel tank straps and the vehicle was repaired. The contact was awaiting a full inspection before going to retrieve the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 353.
Additional Notes:
The contact owns a 2022 Chevrolet Tahoe. The contact stated that several days after purchasing the vehicle she was informed by an individual that there was something hanging down from underneath the vehicle. The contact inspected underneath the vehicle and saw that the fuel tank strap hanger was not installed properly and was hanging down underneath the vehicle. The contact had the vehicle towed to a local dealer who confirmed that the front fuel tank strap was not properly installed. The mechanic installed new fuel tank straps and the vehicle was repaired. The contact was awaiting a full inspection before going to retrieve the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 353.
Mfg Campaign: 11439921
Recall Date: Nov 9, 2021
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