Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 7, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 10, 2023
Consumer Complaints
96 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Dealer Braman BMW West Palm Beach Florida has voice that new lot vehicles of the same kind will have priority over the vehicles on the road. They will not check vehicle unless the system fails; this is in my opinion unacceptable and I have genuine and justifiable fear and I will not have my family drive this vehicle unless someone tells me it is safe otherwise. Breaks are noisy when stopping; furthermore, when vehicle auto-turns-on the vehicles pushes forward even when breaks are applied in a stop light or stop sign pushing you into traffic or the vehicle in front of you.
Corrective Action:
Dealer Braman BMW West Palm Beach Florida has voice that new lot vehicles of the same kind will have priority over the vehicles on the road. They will not check vehicle unless the system fails; this is in my opinion unacceptable and I have genuine and justifiable fear and I will not have my family drive this vehicle unless someone tells me it is safe otherwise. Breaks are noisy when stopping; furthermore, when vehicle auto-turns-on the vehicles pushes forward even when breaks are applied in a stop light or stop sign pushing you into traffic or the vehicle in front of you.
Additional Notes:
Dealer Braman BMW West Palm Beach Florida has voice that new lot vehicles of the same kind will have priority over the vehicles on the road. They will not check vehicle unless the system fails; this is in my opinion unacceptable and I have genuine and justifiable fear and I will not have my family drive this vehicle unless someone tells me it is safe otherwise. Breaks are noisy when stopping; furthermore, when vehicle auto-turns-on the vehicles pushes forward even when breaks are applied in a stop light or stop sign pushing you into traffic or the vehicle in front of you.
Mfg Campaign: 11621544
Recall Date: Oct 23, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Mfg Campaign: 11621208
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the "Urgent Battery Check Up. Please Stop Carefully" message was displayed. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.
Mfg Campaign: 11621208
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11621252
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11621252
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while using the key fob to unlock the doors, the doors failed to unlock. The contact was able to manually open the vehicle with the key. The vehicle was taken to the dealer, where it was determined that the battery was installed backwards during the vehicle manufacturing process. Additionally, the contact stated that the interior rearview mirror housing was significantly loose. The dealer determined that both the interior rearview mirror assembly and the windshield needed to be replaced. Additionally, the contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11621252
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11621262
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard, and the contact had to pump the brake pedal several times for the vehicle to come to a stop. The contact stated that an unknown warning light was illuminated. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11621262
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I brought my vehicle to my dealer in March to have my brake system repaired as there was a known recall on this vehicle and was told there is no remedy available but it was safe to drive. The power brake booster in my 2024 BMW X7 failed on October 17, 2024 while I was driving downhill with a child in the car around a blind turn. I was not able to stop for several hundred feet and would have potentially killed a pedestrian, myself or my child who was in the car with me if this happened on a road where there was more traffic. I relayed this to the BMW executive team and was told that they will not buy my vehicle back because they will fix the part now that it failed. They said that they did not have enough parts to issue to all the affected vehicles so unless the part fails they are not doing anything about it at this time. This has been going on for 8 months. This recall is still outstanding on about 80,000 vehicles at this time. TI am not confident that the part is going to work. If they have a fix why arent they pulling ALL the recalled vehicles off the road? The power brake booster was confirmed as failing by my local BMW dealership. The only time a warning light came on was when my booster failed, and at that point it was too late to do anything to get to safety.
Corrective Action:
I brought my vehicle to my dealer in March to have my brake system repaired as there was a known recall on this vehicle and was told there is no remedy available but it was safe to drive. The power brake booster in my 2024 BMW X7 failed on October 17, 2024 while I was driving downhill with a child in the car around a blind turn. I was not able to stop for several hundred feet and would have potentially killed a pedestrian, myself or my child who was in the car with me if this happened on a road where there was more traffic. I relayed this to the BMW executive team and was told that they will not buy my vehicle back because they will fix the part now that it failed. They said that they did not have enough parts to issue to all the affected vehicles so unless the part fails they are not doing anything about it at this time. This has been going on for 8 months. This recall is still outstanding on about 80,000 vehicles at this time. TI am not confident that the part is going to work. If they have a fix why arent they pulling ALL the recalled vehicles off the road? The power brake booster was confirmed as failing by my local BMW dealership. The only time a warning light came on was when my booster failed, and at that point it was too late to do anything to get to safety.
Additional Notes:
I brought my vehicle to my dealer in March to have my brake system repaired as there was a known recall on this vehicle and was told there is no remedy available but it was safe to drive. The power brake booster in my 2024 BMW X7 failed on October 17, 2024 while I was driving downhill with a child in the car around a blind turn. I was not able to stop for several hundred feet and would have potentially killed a pedestrian, myself or my child who was in the car with me if this happened on a road where there was more traffic. I relayed this to the BMW executive team and was told that they will not buy my vehicle back because they will fix the part now that it failed. They said that they did not have enough parts to issue to all the affected vehicles so unless the part fails they are not doing anything about it at this time. This has been going on for 8 months. This recall is still outstanding on about 80,000 vehicles at this time. TI am not confident that the part is going to work. If they have a fix why arent they pulling ALL the recalled vehicles off the road? The power brake booster was confirmed as failing by my local BMW dealership. The only time a warning light came on was when my booster failed, and at that point it was too late to do anything to get to safety.
Mfg Campaign: 11621412
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620644
Recall Date: Oct 18, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620644
Recall Date: Oct 18, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Mfg Campaign: 11620398
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Mfg Campaign: 11620398
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up. The vehicle was taken to the local dealer on multiple occasions, where it was diagnosed and the mechanic reset the instrument panel and brakes. The vehicle was repaired, but the failure persisted. While driving to the same local dealer, the vehicle shut down, and the mechanics had to push the vehicle into the service department. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC) However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 6,000. VIN tool confirms parts not available.
Mfg Campaign: 11620398
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620456
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620456
Recall Date: Oct 17, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11619941
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11619941
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We purchased our 2024 BMW X7 in August 2023. We have experienced brake failure twice so far. The first time happened in June 2024. The brake failed in front of the red traffic light. We were lucky that there was no car crossing the road. Otherwise, we would have ended up with an accident. BMW replaced the brake system. But, the post online said that the proposed brake repair does not work. So, I reached out to BMW to let them know to buy back my vehicle as it says online that the proposed brake repair doesn't work, and I can't put my family and kids in the vehicle with potential serious safety issues. But, BMW representative lied to me that the brake issue of my vehicle is permanently fixed, forcing me to drive the vehicle and putting my family in danger. In September 2024 at 3 months after the 1st brake repair, my vehicle lost the brake again. The same brake failure issue happened again. BMW denied my buyback request again. This time the post online also says that the proposed repair still doesn't work. BMW is forcing me to drive the vehicle with serious safety issues again. Please stop BMW forcing their customers to drive the vehicle with known major safety issues. Thanks.
Corrective Action:
We purchased our 2024 BMW X7 in August 2023. We have experienced brake failure twice so far. The first time happened in June 2024. The brake failed in front of the red traffic light. We were lucky that there was no car crossing the road. Otherwise, we would have ended up with an accident. BMW replaced the brake system. But, the post online said that the proposed brake repair does not work. So, I reached out to BMW to let them know to buy back my vehicle as it says online that the proposed brake repair doesn't work, and I can't put my family and kids in the vehicle with potential serious safety issues. But, BMW representative lied to me that the brake issue of my vehicle is permanently fixed, forcing me to drive the vehicle and putting my family in danger. In September 2024 at 3 months after the 1st brake repair, my vehicle lost the brake again. The same brake failure issue happened again. BMW denied my buyback request again. This time the post online also says that the proposed repair still doesn't work. BMW is forcing me to drive the vehicle with serious safety issues again. Please stop BMW forcing their customers to drive the vehicle with known major safety issues. Thanks.
Additional Notes:
We purchased our 2024 BMW X7 in August 2023. We have experienced brake failure twice so far. The first time happened in June 2024. The brake failed in front of the red traffic light. We were lucky that there was no car crossing the road. Otherwise, we would have ended up with an accident. BMW replaced the brake system. But, the post online said that the proposed brake repair does not work. So, I reached out to BMW to let them know to buy back my vehicle as it says online that the proposed brake repair doesn't work, and I can't put my family and kids in the vehicle with potential serious safety issues. But, BMW representative lied to me that the brake issue of my vehicle is permanently fixed, forcing me to drive the vehicle and putting my family in danger. In September 2024 at 3 months after the 1st brake repair, my vehicle lost the brake again. The same brake failure issue happened again. BMW denied my buyback request again. This time the post online also says that the proposed repair still doesn't work. BMW is forcing me to drive the vehicle with serious safety issues again. Please stop BMW forcing their customers to drive the vehicle with known major safety issues. Thanks.
Mfg Campaign: 11619245
Recall Date: Oct 11, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BMW replaced the brake system twice to fix the brake failure issues we had on our 2024 BMW X7. When we brought our vehicle in for the 1st brake system replacement in June 2024 at 12,000 miles, the dealership inspected tire tread depth and all tires are in green. When we brought our vehicle in for the 2nd brake system replacement in September 2024 at 15,000 miles, both rear tires tread depth became red, indicating that the rear tires need to be replaced immediately. The rear tires had excessive wear in 3 month or 3,000 miles. We did not let anyone else driving the vehicle. So, the excessive rear tire wear was not caused by driving habits, but by the bad/defect brake system BMW replaced. This bad brake system will affect use and maintenance cost of the vehicle in the future. BMW needs to take the responsibility. The dealership technician also expressed the brake concern causing excessive tire wear issue. BMW denied the replacement of the tires upon the dealership technician requested. We as customers need the help of NHTSA. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
BMW replaced the brake system twice to fix the brake failure issues we had on our 2024 BMW X7. When we brought our vehicle in for the 1st brake system replacement in June 2024 at 12,000 miles, the dealership inspected tire tread depth and all tires are in green. When we brought our vehicle in for the 2nd brake system replacement in September 2024 at 15,000 miles, both rear tires tread depth became red, indicating that the rear tires need to be replaced immediately. The rear tires had excessive wear in 3 month or 3,000 miles. We did not let anyone else driving the vehicle. So, the excessive rear tire wear was not caused by driving habits, but by the bad/defect brake system BMW replaced. This bad brake system will affect use and maintenance cost of the vehicle in the future. BMW needs to take the responsibility. The dealership technician also expressed the brake concern causing excessive tire wear issue. BMW denied the replacement of the tires upon the dealership technician requested. We as customers need the help of NHTSA. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
BMW replaced the brake system twice to fix the brake failure issues we had on our 2024 BMW X7. When we brought our vehicle in for the 1st brake system replacement in June 2024 at 12,000 miles, the dealership inspected tire tread depth and all tires are in green. When we brought our vehicle in for the 2nd brake system replacement in September 2024 at 15,000 miles, both rear tires tread depth became red, indicating that the rear tires need to be replaced immediately. The rear tires had excessive wear in 3 month or 3,000 miles. We did not let anyone else driving the vehicle. So, the excessive rear tire wear was not caused by driving habits, but by the bad/defect brake system BMW replaced. This bad brake system will affect use and maintenance cost of the vehicle in the future. BMW needs to take the responsibility. The dealership technician also expressed the brake concern causing excessive tire wear issue. BMW denied the replacement of the tires upon the dealership technician requested. We as customers need the help of NHTSA. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619246
Recall Date: Oct 11, 2024
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