Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2024 X1, X5, X6, X7, XM, 530i, i5, 740i, 760i, i7, and 750e vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 2, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i and X7 xDrive40i vehicles. The instrument panel may not have been manufactured properly, which can result in improper air bag deployment or the panel separating during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 BMW XM, 2024 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The front passenger knee air bag may not deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 7, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, xDrive 50e, 2024 X6 xDrive40i, X6 M60i, X6 M, 2024 X7 xDrive40i, X7 M60i, Alpina XB7, and 2023 XM vehicles. The knee air bag (driver and/or passenger) may not have been manufactured correctly, which can result in the knee air bag not deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 10, 2023
Consumer Complaints
96 ComplaintsBmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.
Corrective Action:
Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.
Additional Notes:
Multiple times when my 2024 X7 has started or I have been driving a warning message pops up that states that Forward Collision Mitigation or other safety systems are "reduced". BMW has stated there is nothing to fix on the car.
Mfg Campaign: 11643304
Recall Date: Feb 18, 2025
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642475
Recall Date: Feb 13, 2025
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
Potential Consequences:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The door lock actuator for the front driver door failed twice. The first time it failed, the car would not unlock from the outside. All other doors would unlock. I had my kids in the back of the car and I was trying to get inside the car to drive and it wouldn't open. I had to pry off the cap covering the keyhole on the door with a screwdriver and then insert the blade key and manually turn the actuator. I got this failed unlocking on video and submitted it to BMW. They claimed they could not replicate and that there was no issue with the door and gave me the car back without fixing anything. A short time later I was parked at the grocery store, this time inside the car, and the car door wouldnt open. I pulled on the inside handle and there was a lot of resistance to it. I had to yank on it pretty hard and finally the door popped open. I then tried to close the door but there was no resistance on the latch and the door would no longer close. I called BMW roadside and they instructed me to pull the handle on the outside three time and the inside three times and this would fix the door. This did not work and they had to tow the car. I had to drive the car home while holding the door closed because I needed to get to our other car and move the car seats over for my [XXX] and [XXX] . BMW currently has the car now and they said the actuator has failed and they are replacing it. BMW refused to fix the car when presented with a video of the non-functioning door latch/lock until it left the car in an unsafe manner where the car door would swing open and never close. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11642475
Recall Date: Feb 13, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car had an accident and it was hit by another car on the left side, but the camera which was assumed to record the accident, it did not. Fortunately no one get injury. But I have to pay with my insurance. BWM did not admit such fatal error. I talked to them but they said I can sue them.... 1. I went to BMW Darien, the specilist said the camera only worked when being hit by the front, but it is not true, there are 4 cameras which record 360 degree around. 2. I assumed whenever an accident happened, the camera system will be activated, but the BMW people said because the accident was not severe, then the sensors did not work. But when checking my car, the whole left side was damaged, it is not a minor hit. Thus I question how severe would it be sufficient to trigger the system. 3. I have not been to the dealer. 4. The insurance just checked the damage and send me an estimated amount to repair the car. 5. there is no message, or because I was not the driver, I did not know.
Corrective Action:
My car had an accident and it was hit by another car on the left side, but the camera which was assumed to record the accident, it did not. Fortunately no one get injury. But I have to pay with my insurance. BWM did not admit such fatal error. I talked to them but they said I can sue them.... 1. I went to BMW Darien, the specilist said the camera only worked when being hit by the front, but it is not true, there are 4 cameras which record 360 degree around. 2. I assumed whenever an accident happened, the camera system will be activated, but the BMW people said because the accident was not severe, then the sensors did not work. But when checking my car, the whole left side was damaged, it is not a minor hit. Thus I question how severe would it be sufficient to trigger the system. 3. I have not been to the dealer. 4. The insurance just checked the damage and send me an estimated amount to repair the car. 5. there is no message, or because I was not the driver, I did not know.
Additional Notes:
My car had an accident and it was hit by another car on the left side, but the camera which was assumed to record the accident, it did not. Fortunately no one get injury. But I have to pay with my insurance. BWM did not admit such fatal error. I talked to them but they said I can sue them.... 1. I went to BMW Darien, the specilist said the camera only worked when being hit by the front, but it is not true, there are 4 cameras which record 360 degree around. 2. I assumed whenever an accident happened, the camera system will be activated, but the BMW people said because the accident was not severe, then the sensors did not work. But when checking my car, the whole left side was damaged, it is not a minor hit. Thus I question how severe would it be sufficient to trigger the system. 3. I have not been to the dealer. 4. The insurance just checked the damage and send me an estimated amount to repair the car. 5. there is no message, or because I was not the driver, I did not know.
Mfg Campaign: 11636245
Recall Date: Jan 16, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Corrective Action:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Additional Notes:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Mfg Campaign: 11635796
Recall Date: Jan 14, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Corrective Action:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Additional Notes:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Mfg Campaign: 11635796
Recall Date: Jan 14, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Corrective Action:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Additional Notes:
The vehicle brakes have stopped working on this vehicle three times. The Integrated brake system has been worked on several times with loss of brake power happening while I have infants int he car with me several times. The BMW dealership, BMW Fort Washington in Pennsylvania, ahs failed to repair it several times despite requests. I lost braking power today and almost hit two different vehicles which I barely avoided by taking dangerous evasive action. Numerous warning lights came on inside the vehicle: 1) "Drive carefully. Brake System" 2) "Parking Brake" 3) "Reduced Driver Assistance" 4) "Recall or Technical Campaign" This is the third time this has happened. I was in less than two weeks ago and the B<W dealership assured me the vehicle was safe to drive despite the warning lights being on and the recall light being active. They told me nothing to worry about and this happened this morning. This is unacceptable.
Mfg Campaign: 11635796
Recall Date: Jan 14, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Corrective Action:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Additional Notes:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Mfg Campaign: 11635684
Recall Date: Jan 13, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Corrective Action:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Additional Notes:
The car is unsafe to drive due to a brake recall safety issue. The dealer instructed me to leave the vehicle and obtain my loaner car, as they do not provide this service despite the car warranty. Additionally, the electronic system turns on by itself, causing the car to turn on and off, making it unsafe to drive.
Mfg Campaign: 11635684
Recall Date: Jan 13, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Corrective Action:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Additional Notes:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Mfg Campaign: 11634261
Recall Date: Jan 6, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Corrective Action:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Additional Notes:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Mfg Campaign: 11634261
Recall Date: Jan 6, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Corrective Action:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Additional Notes:
While driving the vehicle I received a "drivetrain malfunction" message and the vehicle engine stopped and refused to start. The vehicle message further indicated that the vehicle was not driveable to contact the service center. The vehicle has been previously serviced for this same issue and the dealer indicated it was a known issue, but there was no solution offered by the manufacturer at this time. There was no initial warning this would occur or ability to safely pull over before it occured. The event occured in the middle of the roadway while driving, and there not sufficient time to safely exit the roadway, and the immediate decrease in speed was a significant safety issue to ourselves and other vehicles on the road.
Mfg Campaign: 11634261
Recall Date: Jan 6, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11633320
Recall Date: Dec 31, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11633320
Recall Date: Dec 31, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Recall campaign 24V-104, pertaining to the Integrated Braking system that does not meet specifications, has been open since February 12, 2024. No remedy has been offered. The significant safety risk is described in the recall notice and has not been mitigated.
Corrective Action:
Recall campaign 24V-104, pertaining to the Integrated Braking system that does not meet specifications, has been open since February 12, 2024. No remedy has been offered. The significant safety risk is described in the recall notice and has not been mitigated.
Additional Notes:
Recall campaign 24V-104, pertaining to the Integrated Braking system that does not meet specifications, has been open since February 12, 2024. No remedy has been offered. The significant safety risk is described in the recall notice and has not been mitigated.
Mfg Campaign: 11629510
Recall Date: Dec 8, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11628369
Recall Date: Dec 2, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11628369
Recall Date: Dec 2, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unknown. Outstanding recall on brakes that has no update on resolution. My VIN wasn't part of the initial February 2024 recall, but I purchased my vehicle in March 2024. There was no disclosure about the initial recall when I was purchasing the vehicle. It's only been since October that I was notified that my VIN is now part of this brake recall. Online searches and an email with my dealership have been no help in any updates to resolving this issue.
Corrective Action:
Unknown. Outstanding recall on brakes that has no update on resolution. My VIN wasn't part of the initial February 2024 recall, but I purchased my vehicle in March 2024. There was no disclosure about the initial recall when I was purchasing the vehicle. It's only been since October that I was notified that my VIN is now part of this brake recall. Online searches and an email with my dealership have been no help in any updates to resolving this issue.
Additional Notes:
Unknown. Outstanding recall on brakes that has no update on resolution. My VIN wasn't part of the initial February 2024 recall, but I purchased my vehicle in March 2024. There was no disclosure about the initial recall when I was purchasing the vehicle. It's only been since October that I was notified that my VIN is now part of this brake recall. Online searches and an email with my dealership have been no help in any updates to resolving this issue.
Mfg Campaign: 11626862
Recall Date: Nov 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11625451
Recall Date: Nov 15, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 BMW X7. The contact stated while driving approximately 65 MPH, the brake pedal was depressed; however, the vehicle hesitated and lost motive power. The contact had to firmly depress the brake pedal for the vehicle to come to a complete stop. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control – (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. A dealer was contacted; however, the vehicle was not diagnosed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11625451
Recall Date: Nov 15, 2024
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