Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Oct 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 17, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 8, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 18, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 31, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 6, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X3 xDrive30i and X3 M40i vehicles. The rear turn signals on the outboard side panel will illuminate red, while the inboard turn signals simultaneously illuminate amber. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 21, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 6, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW X3 xDrive30i and X3 M40i vehicles. The rear spoiler may not have been properly attached during assembly, or may be missing screws, possibly causing the spoiler to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 7, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 230i, 230i xDrive, M240i, M240i xDrive, M2, and X3 xDrive 30i SAV vehicles. These vehicles may have an error in the software for the instrument panel, causing the display to not properly illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 15, 2017
Consumer Complaints
79 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving car on clear roadway and received a warning to go to service. I smelled burning and saw smoke coming from front hood. Got onto shoulder, got out of car and flames started - falling to ground first and then entire engine was consumed.
Corrective Action:
I was driving car on clear roadway and received a warning to go to service. I smelled burning and saw smoke coming from front hood. Got onto shoulder, got out of car and flames started - falling to ground first and then entire engine was consumed.
Additional Notes:
I was driving car on clear roadway and received a warning to go to service. I smelled burning and saw smoke coming from front hood. Got onto shoulder, got out of car and flames started - falling to ground first and then entire engine was consumed.
Mfg Campaign: 11628538
Recall Date: Dec 3, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Corrective Action:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Additional Notes:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Mfg Campaign: 11627999
Recall Date: Nov 29, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Corrective Action:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Additional Notes:
One morning, I tried to back my door out of garage and I couldn’t. I found front tire could not be turned. Found that front tire steering tie rod is snapped into 2 pieces. Further inspection showed that the steering rod had some deflects before broken. I took the photos to show the evidence.
Mfg Campaign: 11627999
Recall Date: Nov 29, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11625420
Recall Date: Nov 15, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11621371
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11616375
Recall Date: Sep 25, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Mfg Campaign: 11615038
Recall Date: Sep 17, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact observed that the temperature warning light was illuminated. The contact pulled over and waited more than 30 minutes for the engine to cool down and was able to restart the vehicle. The contact had to stop again when the engine temperature warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed that the water pump needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that there was an electrical failure with the windows lowering independently, and the door locks locking and unlocking independently. The contact stated that the heater was no longer functioning as designed. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Mfg Campaign: 11615038
Recall Date: Sep 17, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
January 15, 2021 our BMW burned to the ground. I had just picked it up after an oil change at the dealership. Only the second oil change and the SUV had less than 17,000 miles. My safety was certainly at risk as I was stopped at a red light when the engine started smoking. I exited the car, but within 1-2 minutes the car was engulfed in flames. Several pieces flew off the SUV was tires popped or other components exploded. People in the area were near the SUV when pieces flew off the car. I am sure by now the car has been destroyed. Until I saw a recent BMW car fire recall and read the documents I did not know I had the ability to file a claim. We submitted an insurance claim and they investigated and the dealer investigated. The dealer was found to not be at fault. To my knowledge the insurance investigator and the dealer (BMW of Portland) inspected the car. Warning lights appeared on the dash one traffic light, about one mile prior to the vehicle dying at the light where it caught fire. The warning lights came at the same time the vehicle died. I was able to start it again and then it died a the next light and started smoking. Also important is that I just saw the recent BMW fire potential recall that does not include the X3 in the 2018 model year, but does include the 2017 model year. NHTSA recall # 24V-608. We were paid a significantly diminished value for the vehicle based on depreciation, which meant we were out $10-$12,000 on a vehicle we had planned to keep for a very long time.
Corrective Action:
January 15, 2021 our BMW burned to the ground. I had just picked it up after an oil change at the dealership. Only the second oil change and the SUV had less than 17,000 miles. My safety was certainly at risk as I was stopped at a red light when the engine started smoking. I exited the car, but within 1-2 minutes the car was engulfed in flames. Several pieces flew off the SUV was tires popped or other components exploded. People in the area were near the SUV when pieces flew off the car. I am sure by now the car has been destroyed. Until I saw a recent BMW car fire recall and read the documents I did not know I had the ability to file a claim. We submitted an insurance claim and they investigated and the dealer investigated. The dealer was found to not be at fault. To my knowledge the insurance investigator and the dealer (BMW of Portland) inspected the car. Warning lights appeared on the dash one traffic light, about one mile prior to the vehicle dying at the light where it caught fire. The warning lights came at the same time the vehicle died. I was able to start it again and then it died a the next light and started smoking. Also important is that I just saw the recent BMW fire potential recall that does not include the X3 in the 2018 model year, but does include the 2017 model year. NHTSA recall # 24V-608. We were paid a significantly diminished value for the vehicle based on depreciation, which meant we were out $10-$12,000 on a vehicle we had planned to keep for a very long time.
Additional Notes:
January 15, 2021 our BMW burned to the ground. I had just picked it up after an oil change at the dealership. Only the second oil change and the SUV had less than 17,000 miles. My safety was certainly at risk as I was stopped at a red light when the engine started smoking. I exited the car, but within 1-2 minutes the car was engulfed in flames. Several pieces flew off the SUV was tires popped or other components exploded. People in the area were near the SUV when pieces flew off the car. I am sure by now the car has been destroyed. Until I saw a recent BMW car fire recall and read the documents I did not know I had the ability to file a claim. We submitted an insurance claim and they investigated and the dealer investigated. The dealer was found to not be at fault. To my knowledge the insurance investigator and the dealer (BMW of Portland) inspected the car. Warning lights appeared on the dash one traffic light, about one mile prior to the vehicle dying at the light where it caught fire. The warning lights came at the same time the vehicle died. I was able to start it again and then it died a the next light and started smoking. Also important is that I just saw the recent BMW fire potential recall that does not include the X3 in the 2018 model year, but does include the 2017 model year. NHTSA recall # 24V-608. We were paid a significantly diminished value for the vehicle based on depreciation, which meant we were out $10-$12,000 on a vehicle we had planned to keep for a very long time.
Mfg Campaign: 11610210
Recall Date: Aug 22, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Corrective Action:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Additional Notes:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Mfg Campaign: 11608576
Recall Date: Aug 14, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Corrective Action:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Additional Notes:
Passneger occupancy sensor keeps failing due to a known issue with BMW X3 G01. Seat wiring circuit keeps experiencing electrical problems and failing to detect passenger. This can lead to airbags not deploying in the event of collision. Third time the issue has been repaired and customer was responsible for almost $1200 in costs
Mfg Campaign: 11608576
Recall Date: Aug 14, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sos antenna in our x3 had a leak around the seal due to a poor design. Over time the tcb got corroded and caused an sos system malfunction. I have researched other cases in which a malfunction had not popped up, but still replicated the same issues as with the warning. Part of the module is the automatic sos help, if one were to get into an accident and rely on this system not realizing it was faulty, it could result in much slower response times if said person were unable to access a phone able to call proper emergency response teams.
Corrective Action:
The sos antenna in our x3 had a leak around the seal due to a poor design. Over time the tcb got corroded and caused an sos system malfunction. I have researched other cases in which a malfunction had not popped up, but still replicated the same issues as with the warning. Part of the module is the automatic sos help, if one were to get into an accident and rely on this system not realizing it was faulty, it could result in much slower response times if said person were unable to access a phone able to call proper emergency response teams.
Additional Notes:
The sos antenna in our x3 had a leak around the seal due to a poor design. Over time the tcb got corroded and caused an sos system malfunction. I have researched other cases in which a malfunction had not popped up, but still replicated the same issues as with the warning. Part of the module is the automatic sos help, if one were to get into an accident and rely on this system not realizing it was faulty, it could result in much slower response times if said person were unable to access a phone able to call proper emergency response teams.
Mfg Campaign: 11606354
Recall Date: Aug 4, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
While reversing heard a clanking noise (like a heavy wrench falling off from few feet). Came out and checked and found a broken piece of suspension coil spring near the front left wheel. Checked the inner portion of the coil with hand and felt uneven surface on the lower part of the coil similar to the unevenness on the broken part. Remaining coil is still hard to move and seems to be in place. Car is only 6 yrs old and driven for less than 35k miles. Asked around with local shops and they say with this age and miles it should not crack like this and could be a quality issue. No rust is visible and remaining part of coil looks intact. Please check photo as well.
Corrective Action:
While reversing heard a clanking noise (like a heavy wrench falling off from few feet). Came out and checked and found a broken piece of suspension coil spring near the front left wheel. Checked the inner portion of the coil with hand and felt uneven surface on the lower part of the coil similar to the unevenness on the broken part. Remaining coil is still hard to move and seems to be in place. Car is only 6 yrs old and driven for less than 35k miles. Asked around with local shops and they say with this age and miles it should not crack like this and could be a quality issue. No rust is visible and remaining part of coil looks intact. Please check photo as well.
Additional Notes:
While reversing heard a clanking noise (like a heavy wrench falling off from few feet). Came out and checked and found a broken piece of suspension coil spring near the front left wheel. Checked the inner portion of the coil with hand and felt uneven surface on the lower part of the coil similar to the unevenness on the broken part. Remaining coil is still hard to move and seems to be in place. Car is only 6 yrs old and driven for less than 35k miles. Asked around with local shops and they say with this age and miles it should not crack like this and could be a quality issue. No rust is visible and remaining part of coil looks intact. Please check photo as well.
Mfg Campaign: 11591193
Recall Date: May 29, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Corrective Action:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Additional Notes:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Mfg Campaign: 11575803
Recall Date: Mar 6, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Corrective Action:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Additional Notes:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Mfg Campaign: 11575803
Recall Date: Mar 6, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Corrective Action:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Additional Notes:
The contact owns a 2018 BMW X3. The contact stated while his wife was driving 65 MPH, a message advising to stop driving was displayed, and the vehicle simultaneously shifted into neutral(N) independently. The vehicle stalled in the middle of the highway and failed to respond while depressing the accelerator pedal. The message advising to drive with caution was displayed after several minutes, and the contact was able to continue driving upon depressing the accelerator pedal. The vehicle was taken to an unknown dealer to be diagnosed. The vehicle was not diagnosed or repaired. The vehicle was then towed to the local dealer, where it was diagnosed that coolant was leaking from a hose. Additionally, the dealer informed the contact that excessive engine temperature could have damaged the cylinder head and the rod bearings. The dealer recommended replacing the engine. The vehicle was not repaired. The contact stated that his son-in-law then towed the vehicle to another facility, where the vehicle was diagnosed by a mechanic; however, no engine failure or coolant leak were found. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 152,942.
Mfg Campaign: 11575803
Recall Date: Mar 6, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Corrective Action:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Additional Notes:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Mfg Campaign: 11573659
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Corrective Action:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Additional Notes:
2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.
Mfg Campaign: 11573659
Recall Date: Feb 23, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The oil filter housing, which is made of plastic, cracked while the vehicle was running on the highway, leading to sudden loss of the all the coolant and engine overheating.
Corrective Action:
The oil filter housing, which is made of plastic, cracked while the vehicle was running on the highway, leading to sudden loss of the all the coolant and engine overheating.
Additional Notes:
The oil filter housing, which is made of plastic, cracked while the vehicle was running on the highway, leading to sudden loss of the all the coolant and engine overheating.
Mfg Campaign: 11572318
Recall Date: Feb 16, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Something is wrong with the BMW OEM windshields with HUD. I have had to completely replace 3 in 5 years. In between replacements have had Safeliite try and fill pits in it. My last windshield lasted 21 days before cracking on the side at the very edge. I was driving and the road construction had very uneven lane heights so the car was higher on the passenger side. All of the sudden I heard a crack. The was not rock or debris that hit the windshield. There have been lots of complaints about the BMW windshields with HUD especially the X series SUV’s. People are saying softer glass. All I know is this is dangerous and BMW is up charging for replacement windshields if you don’t have insurance or a warranty. The cost is in the thousands for the replacement. I’ve never had a car that had such issues with the windshield being damaged so easily and or faulty glass. My last windshield replacement was 6/29/23, cracked 7/20/23
Corrective Action:
Something is wrong with the BMW OEM windshields with HUD. I have had to completely replace 3 in 5 years. In between replacements have had Safeliite try and fill pits in it. My last windshield lasted 21 days before cracking on the side at the very edge. I was driving and the road construction had very uneven lane heights so the car was higher on the passenger side. All of the sudden I heard a crack. The was not rock or debris that hit the windshield. There have been lots of complaints about the BMW windshields with HUD especially the X series SUV’s. People are saying softer glass. All I know is this is dangerous and BMW is up charging for replacement windshields if you don’t have insurance or a warranty. The cost is in the thousands for the replacement. I’ve never had a car that had such issues with the windshield being damaged so easily and or faulty glass. My last windshield replacement was 6/29/23, cracked 7/20/23
Additional Notes:
Something is wrong with the BMW OEM windshields with HUD. I have had to completely replace 3 in 5 years. In between replacements have had Safeliite try and fill pits in it. My last windshield lasted 21 days before cracking on the side at the very edge. I was driving and the road construction had very uneven lane heights so the car was higher on the passenger side. All of the sudden I heard a crack. The was not rock or debris that hit the windshield. There have been lots of complaints about the BMW windshields with HUD especially the X series SUV’s. People are saying softer glass. All I know is this is dangerous and BMW is up charging for replacement windshields if you don’t have insurance or a warranty. The cost is in the thousands for the replacement. I’ve never had a car that had such issues with the windshield being damaged so easily and or faulty glass. My last windshield replacement was 6/29/23, cracked 7/20/23
Mfg Campaign: 11539024
Recall Date: Aug 16, 2023
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