Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 430i, 430i xDrive, 440i, 440i xDrive, and M4 convertible vehicles. The Emergency Locking Retractors (ELR) within the front seat belt assemblies may have been produced with incompatible vehicle-sensitive locking mechanism housings.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 16, 2017
Consumer Complaints
39 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW 430I. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated on the instrument panel, prompting the contact to refill the coolant reservoir. However, within two weeks, the failure reoccurred. After a visual inspection of the engine compartment, the contact observed an abnormally low coolant level. The vehicle was taken to an independent mechanic, who determined that the coolant was leaking from the reservoir hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Action: 17-01-21. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Corrective Action:
The contact owns a 2018 BMW 430I. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated on the instrument panel, prompting the contact to refill the coolant reservoir. However, within two weeks, the failure reoccurred. After a visual inspection of the engine compartment, the contact observed an abnormally low coolant level. The vehicle was taken to an independent mechanic, who determined that the coolant was leaking from the reservoir hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Action: 17-01-21. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Additional Notes:
The contact owns a 2018 BMW 430I. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated on the instrument panel, prompting the contact to refill the coolant reservoir. However, within two weeks, the failure reoccurred. After a visual inspection of the engine compartment, the contact observed an abnormally low coolant level. The vehicle was taken to an independent mechanic, who determined that the coolant was leaking from the reservoir hose. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Action: 17-01-21. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 57,000.
Mfg Campaign: 11558749
Recall Date: Dec 6, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving along the road and my car without warning overheated. I was able to drive to a safe place and park and contacted BMW of Southpoint Durham, NC. I was told that there was a recall on the hose which caused the car to overheat. I was told that they are waiting for BMW to issue the corrected/replacement hose for the car and in the meantime they would put a temporary hose on the car. I was told to pay out of pocket and then be reimbursed when the correct hose is issued by BMW. Many others had this same issue. BMW of Southpoint received the correct hose 2023 and put it on my car but now BMW is saying there was no recall. My safety and others were at risk because the engine could have caught fire, it could've caused me to lose control and crash. I had to sit on the side of the road for hours and could've been hit by another vehicle. Vehicle was inspected by BMW of Southpoint. There were no warning signs. lamps or messages prior to the car overheating. This happened February/March of 2022. Since then I was told letters had been sent out for a service update.
Corrective Action:
I was driving along the road and my car without warning overheated. I was able to drive to a safe place and park and contacted BMW of Southpoint Durham, NC. I was told that there was a recall on the hose which caused the car to overheat. I was told that they are waiting for BMW to issue the corrected/replacement hose for the car and in the meantime they would put a temporary hose on the car. I was told to pay out of pocket and then be reimbursed when the correct hose is issued by BMW. Many others had this same issue. BMW of Southpoint received the correct hose 2023 and put it on my car but now BMW is saying there was no recall. My safety and others were at risk because the engine could have caught fire, it could've caused me to lose control and crash. I had to sit on the side of the road for hours and could've been hit by another vehicle. Vehicle was inspected by BMW of Southpoint. There were no warning signs. lamps or messages prior to the car overheating. This happened February/March of 2022. Since then I was told letters had been sent out for a service update.
Additional Notes:
I was driving along the road and my car without warning overheated. I was able to drive to a safe place and park and contacted BMW of Southpoint Durham, NC. I was told that there was a recall on the hose which caused the car to overheat. I was told that they are waiting for BMW to issue the corrected/replacement hose for the car and in the meantime they would put a temporary hose on the car. I was told to pay out of pocket and then be reimbursed when the correct hose is issued by BMW. Many others had this same issue. BMW of Southpoint received the correct hose 2023 and put it on my car but now BMW is saying there was no recall. My safety and others were at risk because the engine could have caught fire, it could've caused me to lose control and crash. I had to sit on the side of the road for hours and could've been hit by another vehicle. Vehicle was inspected by BMW of Southpoint. There were no warning signs. lamps or messages prior to the car overheating. This happened February/March of 2022. Since then I was told letters had been sent out for a service update.
Mfg Campaign: 11529089
Recall Date: Jun 27, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW 430I. The contact stated that while driving approximately 45 MPH, the warning message "Pull Over Vehicle Will Shut Off" was suddenly displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the coolant hose was faulty and caused damage to the water pump. The coolant hose and water pump were replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 49,000.
Corrective Action:
The contact owns a 2018 BMW 430I. The contact stated that while driving approximately 45 MPH, the warning message "Pull Over Vehicle Will Shut Off" was suddenly displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the coolant hose was faulty and caused damage to the water pump. The coolant hose and water pump were replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 49,000.
Additional Notes:
The contact owns a 2018 BMW 430I. The contact stated that while driving approximately 45 MPH, the warning message "Pull Over Vehicle Will Shut Off" was suddenly displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the coolant hose was faulty and caused damage to the water pump. The coolant hose and water pump were replaced and the failure was remedied. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 49,000.
Mfg Campaign: 11485700
Recall Date: Sep 21, 2022
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Lumbar support automatically inflates without driver pushing button. This causes the driver to become distracted, uncomfortable and losing focus trying to deflate lumbar support while driving. Has not been inspected but I did ask dealer about this being an issue. No warning of any kind alerts driver of inflation of lumbar.
Corrective Action:
Lumbar support automatically inflates without driver pushing button. This causes the driver to become distracted, uncomfortable and losing focus trying to deflate lumbar support while driving. Has not been inspected but I did ask dealer about this being an issue. No warning of any kind alerts driver of inflation of lumbar.
Additional Notes:
Lumbar support automatically inflates without driver pushing button. This causes the driver to become distracted, uncomfortable and losing focus trying to deflate lumbar support while driving. Has not been inspected but I did ask dealer about this being an issue. No warning of any kind alerts driver of inflation of lumbar.
Mfg Campaign: 11473196
Recall Date: Jul 10, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Potential Consequences:
The contact owns a 2018 BMW 430i. The contact stated while attempting to start the vehicle, the low coolant/add coolant warning light illuminated. The contact stated she saw a coolant leak underneath the engine. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was repaired but experienced the failure a second time. The vehicle was not drivable. The contact towed the vehicle back to the independent mechanic and was informed that the water pump needed to be replaced a second time. The vehicle was being repaired at the time of the call. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,348. The contact stated that the part was replaced by a private mechanic.
Corrective Action:
The contact owns a 2018 BMW 430i. The contact stated while attempting to start the vehicle, the low coolant/add coolant warning light illuminated. The contact stated she saw a coolant leak underneath the engine. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was repaired but experienced the failure a second time. The vehicle was not drivable. The contact towed the vehicle back to the independent mechanic and was informed that the water pump needed to be replaced a second time. The vehicle was being repaired at the time of the call. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,348. The contact stated that the part was replaced by a private mechanic.
Additional Notes:
The contact owns a 2018 BMW 430i. The contact stated while attempting to start the vehicle, the low coolant/add coolant warning light illuminated. The contact stated she saw a coolant leak underneath the engine. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the water pump needed to be replaced. The vehicle was repaired but experienced the failure a second time. The vehicle was not drivable. The contact towed the vehicle back to the independent mechanic and was informed that the water pump needed to be replaced a second time. The vehicle was being repaired at the time of the call. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 54,348. The contact stated that the part was replaced by a private mechanic.
Mfg Campaign: 11472672
Recall Date: Jul 7, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle erupted in a fire on 06/29/22. My vehicle had all of its services. It was shooting out random messages. Then ultimately completely lost power. My car filled with smoke and I seen flames coming from underneath the hood. It was fully engulfed in just minutes.
Corrective Action:
My vehicle erupted in a fire on 06/29/22. My vehicle had all of its services. It was shooting out random messages. Then ultimately completely lost power. My car filled with smoke and I seen flames coming from underneath the hood. It was fully engulfed in just minutes.
Additional Notes:
My vehicle erupted in a fire on 06/29/22. My vehicle had all of its services. It was shooting out random messages. Then ultimately completely lost power. My car filled with smoke and I seen flames coming from underneath the hood. It was fully engulfed in just minutes.
Mfg Campaign: 11471925
Recall Date: Jun 30, 2022
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Corrective Action:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Additional Notes:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Mfg Campaign: 11459845
Recall Date: Apr 6, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Corrective Action:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Additional Notes:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Mfg Campaign: 11459845
Recall Date: Apr 6, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Corrective Action:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Additional Notes:
Vehicle stalled on train track , on the highway, engine keep burning oil , when I press the gas it stalled and I have to press hard sometimes it moves sometimes it don’t
Mfg Campaign: 11459845
Recall Date: Apr 6, 2022
Bmw Of North America, Llc
Defect Description:
TIRES
Potential Consequences:
225 40R 19 89Y I was traveling at 50 MPH and hit a man cover in the road and several days after I noticed that the tire was separated. I have sent an email to the manufacture and was told to take the car to one of the tire distributor, I did and have the tire inspected. I am having problem with the manufacture having warranty the tire. I had less that 6000 miles on the tire.
Corrective Action:
225 40R 19 89Y I was traveling at 50 MPH and hit a man cover in the road and several days after I noticed that the tire was separated. I have sent an email to the manufacture and was told to take the car to one of the tire distributor, I did and have the tire inspected. I am having problem with the manufacture having warranty the tire. I had less that 6000 miles on the tire.
Additional Notes:
225 40R 19 89Y I was traveling at 50 MPH and hit a man cover in the road and several days after I noticed that the tire was separated. I have sent an email to the manufacture and was told to take the car to one of the tire distributor, I did and have the tire inspected. I am having problem with the manufacture having warranty the tire. I had less that 6000 miles on the tire.
Mfg Campaign: 11435297
Recall Date: Oct 3, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ORANGE COUNTY BMW (101 MAHER LN, HARRIMAN, NY 10926, (845) 782-4269) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Mfg Campaign: 11405520
Recall Date: Mar 30, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAR ACCELERATES WHILE BRAKING ON VARIOUS OCCASIONS - SO FAR I'VE HAD THE CAR 4 MONTHS AND IT HAS DONE THIS WITHOUT WARNING 5 TIMES, LUCKILY SO FAR HAVEN'T HIT ANYTHING. BROUGHT IT BACK TO BMW 2 TIMES AND THEY SAY THEY CAN FIND NO PROBLEMS. I AM NOW DRIVING AN ACCIDENT WAITING TO HAPPEN AND THERE IS NOTHING I CAN DO.
Corrective Action:
CAR ACCELERATES WHILE BRAKING ON VARIOUS OCCASIONS - SO FAR I'VE HAD THE CAR 4 MONTHS AND IT HAS DONE THIS WITHOUT WARNING 5 TIMES, LUCKILY SO FAR HAVEN'T HIT ANYTHING. BROUGHT IT BACK TO BMW 2 TIMES AND THEY SAY THEY CAN FIND NO PROBLEMS. I AM NOW DRIVING AN ACCIDENT WAITING TO HAPPEN AND THERE IS NOTHING I CAN DO.
Additional Notes:
CAR ACCELERATES WHILE BRAKING ON VARIOUS OCCASIONS - SO FAR I'VE HAD THE CAR 4 MONTHS AND IT HAS DONE THIS WITHOUT WARNING 5 TIMES, LUCKILY SO FAR HAVEN'T HIT ANYTHING. BROUGHT IT BACK TO BMW 2 TIMES AND THEY SAY THEY CAN FIND NO PROBLEMS. I AM NOW DRIVING AN ACCIDENT WAITING TO HAPPEN AND THERE IS NOTHING I CAN DO.
Mfg Campaign: 11402856
Recall Date: Mar 14, 2021
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
THE FRONT SEAT DRIVER SEATBELT DOES NOT RETRACT. DEALER REPLACED MECHANISM AND NEW PRODUCT IS WORSE. THE SEATBELT DOES NOT RETRACT PROPERLY AND HANGS AS WELL AS GETS CAUGHT IN THE DOOR CAUSING DAMAGE TO SURROUNDING INTERIOR.
Corrective Action:
THE FRONT SEAT DRIVER SEATBELT DOES NOT RETRACT. DEALER REPLACED MECHANISM AND NEW PRODUCT IS WORSE. THE SEATBELT DOES NOT RETRACT PROPERLY AND HANGS AS WELL AS GETS CAUGHT IN THE DOOR CAUSING DAMAGE TO SURROUNDING INTERIOR.
Additional Notes:
THE FRONT SEAT DRIVER SEATBELT DOES NOT RETRACT. DEALER REPLACED MECHANISM AND NEW PRODUCT IS WORSE. THE SEATBELT DOES NOT RETRACT PROPERLY AND HANGS AS WELL AS GETS CAUGHT IN THE DOOR CAUSING DAMAGE TO SURROUNDING INTERIOR.
Mfg Campaign: 11391032
Recall Date: Feb 1, 2021
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
HAD A SITUATION WHERE THE REAR WINDOW OF MY CAR SHATTERED WHILE STORED IN THE TRUNK DUE TO THE ROOF MECHANISM ENGAGING WHILE DRIVING. THIS HAPPENED WHILE IN A DRIVE THRU GOING ABOUT 2 MILES AN HOUR AT A CHICK-FIL-A ON FRIDAY AUGUST 7TH 2020. THERE APPEARS TO BE SOME FAULT IN THE ROOF STOWAGE MECHANISM THAT CAUSED IT TO PUSH THE ROOF UP INTO THE GLASS AND IT CRUSHED IT.
Corrective Action:
HAD A SITUATION WHERE THE REAR WINDOW OF MY CAR SHATTERED WHILE STORED IN THE TRUNK DUE TO THE ROOF MECHANISM ENGAGING WHILE DRIVING. THIS HAPPENED WHILE IN A DRIVE THRU GOING ABOUT 2 MILES AN HOUR AT A CHICK-FIL-A ON FRIDAY AUGUST 7TH 2020. THERE APPEARS TO BE SOME FAULT IN THE ROOF STOWAGE MECHANISM THAT CAUSED IT TO PUSH THE ROOF UP INTO THE GLASS AND IT CRUSHED IT.
Additional Notes:
HAD A SITUATION WHERE THE REAR WINDOW OF MY CAR SHATTERED WHILE STORED IN THE TRUNK DUE TO THE ROOF MECHANISM ENGAGING WHILE DRIVING. THIS HAPPENED WHILE IN A DRIVE THRU GOING ABOUT 2 MILES AN HOUR AT A CHICK-FIL-A ON FRIDAY AUGUST 7TH 2020. THERE APPEARS TO BE SOME FAULT IN THE ROOF STOWAGE MECHANISM THAT CAUSED IT TO PUSH THE ROOF UP INTO THE GLASS AND IT CRUSHED IT.
Mfg Campaign: 11360326
Recall Date: Sep 21, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN SHE WAS INFORMED THAT UNDER HER VEHICLE HAD CAUGHT FIRE. THE CONTACT STATED A COUPLE OF BY STANDERS ASSISTED HER TO TRY TO EXTINGUISHED THE FIRE BUT THE VEHICLE CONTINUED TO CATCH ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEKED MEDICATION ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF BAKERSFIELD LOCATED AT 5400 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 396-4040 AND WAS BEING DIAGNOSED AT THE MOMENT. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN SHE WAS INFORMED THAT UNDER HER VEHICLE HAD CAUGHT FIRE. THE CONTACT STATED A COUPLE OF BY STANDERS ASSISTED HER TO TRY TO EXTINGUISHED THE FIRE BUT THE VEHICLE CONTINUED TO CATCH ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEKED MEDICATION ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF BAKERSFIELD LOCATED AT 5400 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 396-4040 AND WAS BEING DIAGNOSED AT THE MOMENT. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL, WHEN SHE WAS INFORMED THAT UNDER HER VEHICLE HAD CAUGHT FIRE. THE CONTACT STATED A COUPLE OF BY STANDERS ASSISTED HER TO TRY TO EXTINGUISHED THE FIRE BUT THE VEHICLE CONTINUED TO CATCH ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEKED MEDICATION ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER BMW OF BAKERSFIELD LOCATED AT 5400 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (661) 396-4040 AND WAS BEING DIAGNOSED AT THE MOMENT. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,200.
Mfg Campaign: 11354063
Recall Date: Sep 9, 2020
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE, THE CONTACTS FOOT SLIPPED OFF THE BRAKE AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO A TELEPHONE POLE. THE FRONT DRIVERS SEAT COLLAPSED OUT OF PLACE AND FELL BACKWARDS. NO AIRBAGS DEPLOYED. THE CONTACT SUSTAINED NECK INJURIES AND THE PASSENGER SUSTAINED NONE. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE SHE STAYED OVERNIGHT AND THEY CONFIRMED THE CONTACT SUSTAINED LIGAMENT DAMAGE AND REQUIRED NECK FUSION SURGERY. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED BY THE POLICE TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*PM CONSUMER STATED UPON IMPACT DRIVER SEAT WENT BACK TO APPROX 45% ANGLE UPON IMPACT.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE, THE CONTACTS FOOT SLIPPED OFF THE BRAKE AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO A TELEPHONE POLE. THE FRONT DRIVERS SEAT COLLAPSED OUT OF PLACE AND FELL BACKWARDS. NO AIRBAGS DEPLOYED. THE CONTACT SUSTAINED NECK INJURIES AND THE PASSENGER SUSTAINED NONE. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE SHE STAYED OVERNIGHT AND THEY CONFIRMED THE CONTACT SUSTAINED LIGAMENT DAMAGE AND REQUIRED NECK FUSION SURGERY. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED BY THE POLICE TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*PM CONSUMER STATED UPON IMPACT DRIVER SEAT WENT BACK TO APPROX 45% ANGLE UPON IMPACT.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW 430I. THE CONTACT STATED THAT WHILE REVERSING INTO A PARKING SPACE, THE CONTACTS FOOT SLIPPED OFF THE BRAKE AND ONTO THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED IN REVERSE AND CRASHED INTO A TELEPHONE POLE. THE FRONT DRIVERS SEAT COLLAPSED OUT OF PLACE AND FELL BACKWARDS. NO AIRBAGS DEPLOYED. THE CONTACT SUSTAINED NECK INJURIES AND THE PASSENGER SUSTAINED NONE. THE CONTACT WAS TAKEN TO THE HOSPITAL WHERE SHE STAYED OVERNIGHT AND THEY CONFIRMED THE CONTACT SUSTAINED LIGAMENT DAMAGE AND REQUIRED NECK FUSION SURGERY. A POLICE REPORT WAS MADE. THE VEHICLE WAS TOWED BY THE POLICE TO A COLLISION CENTER. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.*PM CONSUMER STATED UPON IMPACT DRIVER SEAT WENT BACK TO APPROX 45% ANGLE UPON IMPACT.*JB
Mfg Campaign: 11296651
Recall Date: Jan 2, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PULLED IN MY DRIVEWAY AND TURNED OFF THE ENGINE. I USED THE INTERNAL BUTTON TO OPEN THE TRUNK THEN OPENED MY DOOR AND GOT OUT OF THE CAR. THE KEY WAS IN MY PURSE ON MY SHOULDER. I WAS REACHING INTO THE TRUNK TO GATHER MY BELONGINGS, AND THE CAR MADE A STEADY ALARM SOUND I HAD NEVER HEARD BEFORE AND THE TRUNK CLOSED ON MY ARM. I WAS ABLE TO PULL MY ARM OUT WHILE IT WAS PINNED IN THE TRUNK, BUT I HAVE TWO PAINFUL SUBDERMAL HEMATOMAS ON MY RIGHT ARM.
Corrective Action:
I PULLED IN MY DRIVEWAY AND TURNED OFF THE ENGINE. I USED THE INTERNAL BUTTON TO OPEN THE TRUNK THEN OPENED MY DOOR AND GOT OUT OF THE CAR. THE KEY WAS IN MY PURSE ON MY SHOULDER. I WAS REACHING INTO THE TRUNK TO GATHER MY BELONGINGS, AND THE CAR MADE A STEADY ALARM SOUND I HAD NEVER HEARD BEFORE AND THE TRUNK CLOSED ON MY ARM. I WAS ABLE TO PULL MY ARM OUT WHILE IT WAS PINNED IN THE TRUNK, BUT I HAVE TWO PAINFUL SUBDERMAL HEMATOMAS ON MY RIGHT ARM.
Additional Notes:
I PULLED IN MY DRIVEWAY AND TURNED OFF THE ENGINE. I USED THE INTERNAL BUTTON TO OPEN THE TRUNK THEN OPENED MY DOOR AND GOT OUT OF THE CAR. THE KEY WAS IN MY PURSE ON MY SHOULDER. I WAS REACHING INTO THE TRUNK TO GATHER MY BELONGINGS, AND THE CAR MADE A STEADY ALARM SOUND I HAD NEVER HEARD BEFORE AND THE TRUNK CLOSED ON MY ARM. I WAS ABLE TO PULL MY ARM OUT WHILE IT WAS PINNED IN THE TRUNK, BUT I HAVE TWO PAINFUL SUBDERMAL HEMATOMAS ON MY RIGHT ARM.
Mfg Campaign: 11202739
Recall Date: Apr 21, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Corrective Action:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Additional Notes:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Mfg Campaign: 11143083
Recall Date: Oct 27, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Corrective Action:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Additional Notes:
WHILE PARKED, CAR WENT ON WITH GEAR SHIFT FAILURE WITH A NOTE TO TAKE IN FOR SERVICE, NO LIGHTS ON GEAR SHIFT. RESTARTED CAR WITH IT FUNCTIONING AS NORMAL. 2 HOURS LATER, DOORS UNLOCK ON ITS OWN AND ALL WINDOWS, SUNROOF ALSO OPEN ON ITS OWN WHILE IN MOTION. NOT EXACTLY SURE WHAT IS THE DEFECT AS THE CAR SEEMS TO BE OUT OF CONTROL FROM THE DRIVER/PASSENGER.
Mfg Campaign: 11143083
Recall Date: Oct 27, 2018
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