Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Consumer Complaints
63 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
unknown
Corrective Action:
unknown
Additional Notes:
unknown
Mfg Campaign: 11613318
Recall Date: Sep 8, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On our 2016 BMW 428i----RECALL 24V608--Engine Coolant Pump --no remedy as of yet (9.3.24). We have contacted BMW several times. We are worried for our safety because the drops of liquid could drip down onto the electrical connector of the pump. This could short circuit and might even cause a fire. Please HELP! Thank you for your attention to this time sensitive issue.
Corrective Action:
On our 2016 BMW 428i----RECALL 24V608--Engine Coolant Pump --no remedy as of yet (9.3.24). We have contacted BMW several times. We are worried for our safety because the drops of liquid could drip down onto the electrical connector of the pump. This could short circuit and might even cause a fire. Please HELP! Thank you for your attention to this time sensitive issue.
Additional Notes:
On our 2016 BMW 428i----RECALL 24V608--Engine Coolant Pump --no remedy as of yet (9.3.24). We have contacted BMW several times. We are worried for our safety because the drops of liquid could drip down onto the electrical connector of the pump. This could short circuit and might even cause a fire. Please HELP! Thank you for your attention to this time sensitive issue.
Mfg Campaign: 11612262
Recall Date: Sep 3, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Corrective Action:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Additional Notes:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Mfg Campaign: 11587919
Recall Date: May 9, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Corrective Action:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Additional Notes:
Re BMW 2016 428ix- BMW admits that there is a design flaw in this model, but has not remedied a fix for this 'MALFUNCTION DEFECT'. Top does not open or close is the end result. Getting caught in a flash rain, and wanting to close the top was impossible. Trying to pull over to the nearest overpass till rain lightens up, the most dangerous situation to be in. This is a SAFETY issue and bmw will not take care of it. I have come to learn, that It seems in their design flaw, rain collects that you cant see, but shorts out the motor of the top and top will not function at all. Many owners have the same problem and BMW will not recall it. Local dealer says he has to drill 2 holes on the bottom of the car so water will drain out and then a new motor for the top installed. Cost $2400. BMW service knows the problem, has many cars with the same problem.There is no warning that your top wont work. DRILL 2 HOLES???
Mfg Campaign: 11587919
Recall Date: May 9, 2024
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On January 7, 2022 I was driving in the neighborhood and applied the brake to stop. As the car was slowing down, the engine revved to 3,000 RPM making stopping difficult. I came to a full stop and the engine continued to rev. I quickly lifted my foot off the brake pedal and re-applied the brake pedal and the RPM returned to idle. On the same day about an hour later, I experienced the same issue at a shopping center, only this time the engine RPM suddenly increased to 4,000 RPM. I tried to place the transmission in Park, but it wouldn't let me. I temporarily lifted my foot off the brake pedal and re-applied and the RPM returned to normal. In both cases I was able to bring the car to a full stop but had to apply heavy pressure on the pedal.
Corrective Action:
On January 7, 2022 I was driving in the neighborhood and applied the brake to stop. As the car was slowing down, the engine revved to 3,000 RPM making stopping difficult. I came to a full stop and the engine continued to rev. I quickly lifted my foot off the brake pedal and re-applied the brake pedal and the RPM returned to idle. On the same day about an hour later, I experienced the same issue at a shopping center, only this time the engine RPM suddenly increased to 4,000 RPM. I tried to place the transmission in Park, but it wouldn't let me. I temporarily lifted my foot off the brake pedal and re-applied and the RPM returned to normal. In both cases I was able to bring the car to a full stop but had to apply heavy pressure on the pedal.
Additional Notes:
On January 7, 2022 I was driving in the neighborhood and applied the brake to stop. As the car was slowing down, the engine revved to 3,000 RPM making stopping difficult. I came to a full stop and the engine continued to rev. I quickly lifted my foot off the brake pedal and re-applied the brake pedal and the RPM returned to idle. On the same day about an hour later, I experienced the same issue at a shopping center, only this time the engine RPM suddenly increased to 4,000 RPM. I tried to place the transmission in Park, but it wouldn't let me. I temporarily lifted my foot off the brake pedal and re-applied and the RPM returned to normal. In both cases I was able to bring the car to a full stop but had to apply heavy pressure on the pedal.
Mfg Campaign: 11446643
Recall Date: Jan 7, 2022
Bmw Of North America, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was merging onto the highway with no one in front of me. Then there was a loud pop sounding like a tire popped. I pulled over to assess the damage and discovered the sunroof had exploded/shattered.
Corrective Action:
I was merging onto the highway with no one in front of me. Then there was a loud pop sounding like a tire popped. I pulled over to assess the damage and discovered the sunroof had exploded/shattered.
Additional Notes:
I was merging onto the highway with no one in front of me. Then there was a loud pop sounding like a tire popped. I pulled over to assess the damage and discovered the sunroof had exploded/shattered.
Mfg Campaign: 11440753
Recall Date: Nov 17, 2021
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Corrective Action:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Additional Notes:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Mfg Campaign: 11388846
Recall Date: Jan 19, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Corrective Action:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Additional Notes:
EXPLODING SUNROOF. SUNROOF WAS IN THE FULL OPEN POSITION WHEN IT JUST SUDDENLY EXPLODED. IT SOUNDED LIKE A GUN GOING OFF IN THE CAR. GLASS SHARDS WENT FLYING DOWN ON ME. ONE SHARD WENT INTO MY HAND. I WAS ON AN ENTRANCE RAMP TO THE INTERSTATE ON A SUNNY DAY WHEN IT HAPPENED. SPEED WAS APPROXIMATELY 55MPH.
Mfg Campaign: 11388846
Recall Date: Jan 19, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE DOOR LOCK ACTUATOR-DRIVER'S SIDE PERIODICALLY STICKS IN A LOCKED POSITION. WHEN I ATTEMPT TO EXIT THE CAR,THE LOCKING MECHANISM DOES NOT RELEASE WHEN DOOR HANDLE IS PULLED.I HAVE TO PRESS UNLOCK BUTTON TO DEACTIVATE THE LOCK AND HAVE HANDLE RETURN TO NORMAL FUNCTION.I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE REMEDIED BY BMW
Corrective Action:
THE DOOR LOCK ACTUATOR-DRIVER'S SIDE PERIODICALLY STICKS IN A LOCKED POSITION. WHEN I ATTEMPT TO EXIT THE CAR,THE LOCKING MECHANISM DOES NOT RELEASE WHEN DOOR HANDLE IS PULLED.I HAVE TO PRESS UNLOCK BUTTON TO DEACTIVATE THE LOCK AND HAVE HANDLE RETURN TO NORMAL FUNCTION.I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE REMEDIED BY BMW
Additional Notes:
THE DOOR LOCK ACTUATOR-DRIVER'S SIDE PERIODICALLY STICKS IN A LOCKED POSITION. WHEN I ATTEMPT TO EXIT THE CAR,THE LOCKING MECHANISM DOES NOT RELEASE WHEN DOOR HANDLE IS PULLED.I HAVE TO PRESS UNLOCK BUTTON TO DEACTIVATE THE LOCK AND HAVE HANDLE RETURN TO NORMAL FUNCTION.I BELIEVE THIS IS A SAFETY ISSUE THAT NEEDS TO BE REMEDIED BY BMW
Mfg Campaign: 11388398
Recall Date: Jan 15, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MANUAL PARKING/EMERGENCY BRAKE WON'T ENGAGE.
Corrective Action:
MANUAL PARKING/EMERGENCY BRAKE WON'T ENGAGE.
Additional Notes:
MANUAL PARKING/EMERGENCY BRAKE WON'T ENGAGE.
Mfg Campaign: 11372973
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SEVERAL TIMES THE DRIVERS DOOR WILL NOT OPEN WHEN THE VEHICLE IS IN PARK AND THE ENGINE IS TURNED OFF. WHEN I TOOK THE CAR TO PASSPORT BMW IN SUITLAND MARYLAND ON 7/10 TO REPAIR THE FRONT BRAKE I MENTION THIS PROBLEM OF THE DOOR LOCKING ME INSIDE THE VEHICLE AND I CANNOT GET OUT. I WAS TOLD BY MY SERVICE ADVISOR THAT THIS IS VERY COMMON AND CAN BE REPAIRED BUT IT WILL COST. I DID NOT GET IT FIX BECAUSE I DO NOT THINK THAT I SHOULD PAY TO CORRECT A DEFECT IN THE SOFTWARE THAT IS A SAFETY HAZARD. THE DOOR SHOULD OPEN WHEN YOU PLACE THE CAR IN PARK AND TURN THE ENGINE OFF IF THE DOOR LOCK IS NOT ON. IT SHOULD ALWAYS OPEN WHEN YOU TRY TO GET OUT OF THE VEHICLE.
Corrective Action:
SEVERAL TIMES THE DRIVERS DOOR WILL NOT OPEN WHEN THE VEHICLE IS IN PARK AND THE ENGINE IS TURNED OFF. WHEN I TOOK THE CAR TO PASSPORT BMW IN SUITLAND MARYLAND ON 7/10 TO REPAIR THE FRONT BRAKE I MENTION THIS PROBLEM OF THE DOOR LOCKING ME INSIDE THE VEHICLE AND I CANNOT GET OUT. I WAS TOLD BY MY SERVICE ADVISOR THAT THIS IS VERY COMMON AND CAN BE REPAIRED BUT IT WILL COST. I DID NOT GET IT FIX BECAUSE I DO NOT THINK THAT I SHOULD PAY TO CORRECT A DEFECT IN THE SOFTWARE THAT IS A SAFETY HAZARD. THE DOOR SHOULD OPEN WHEN YOU PLACE THE CAR IN PARK AND TURN THE ENGINE OFF IF THE DOOR LOCK IS NOT ON. IT SHOULD ALWAYS OPEN WHEN YOU TRY TO GET OUT OF THE VEHICLE.
Additional Notes:
SEVERAL TIMES THE DRIVERS DOOR WILL NOT OPEN WHEN THE VEHICLE IS IN PARK AND THE ENGINE IS TURNED OFF. WHEN I TOOK THE CAR TO PASSPORT BMW IN SUITLAND MARYLAND ON 7/10 TO REPAIR THE FRONT BRAKE I MENTION THIS PROBLEM OF THE DOOR LOCKING ME INSIDE THE VEHICLE AND I CANNOT GET OUT. I WAS TOLD BY MY SERVICE ADVISOR THAT THIS IS VERY COMMON AND CAN BE REPAIRED BUT IT WILL COST. I DID NOT GET IT FIX BECAUSE I DO NOT THINK THAT I SHOULD PAY TO CORRECT A DEFECT IN THE SOFTWARE THAT IS A SAFETY HAZARD. THE DOOR SHOULD OPEN WHEN YOU PLACE THE CAR IN PARK AND TURN THE ENGINE OFF IF THE DOOR LOCK IS NOT ON. IT SHOULD ALWAYS OPEN WHEN YOU TRY TO GET OUT OF THE VEHICLE.
Mfg Campaign: 11338577
Recall Date: Jul 10, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2016 BMW 428I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 5 MPH. THE VEHICLE WAS TAKEN RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, 516-393-0000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WITH AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED BY THE DEALER. THE FAILURE TO ACCELERATE RETURNED AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED BY THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS NOT ROADWORTHY. THE VEHICLE WAS TRADED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 23,640.
Corrective Action:
TL* THE CONTACT OWNED A 2016 BMW 428I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 5 MPH. THE VEHICLE WAS TAKEN RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, 516-393-0000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WITH AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED BY THE DEALER. THE FAILURE TO ACCELERATE RETURNED AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED BY THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS NOT ROADWORTHY. THE VEHICLE WAS TRADED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 23,640.
Additional Notes:
TL* THE CONTACT OWNED A 2016 BMW 428I. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO EXCEED 5 MPH. THE VEHICLE WAS TAKEN RALLYE BMW (1 BRUSH HOLLOW RD, WESTBURY, NY 11590, 516-393-0000) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED WITH AN ABNORMAL TICKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THAT THE ENGINE WAS REPLACED BY THE DEALER. THE FAILURE TO ACCELERATE RETURNED AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED BY THE DEALER. THE DEALER STATED THAT THE VEHICLE WAS NOT ROADWORTHY. THE VEHICLE WAS TRADED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE VIA EMAIL. THE FAILURE MILEAGE WAS 23,640.
Mfg Campaign: 11338662
Recall Date: Jul 10, 2020
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY DURING RAIN I WENT TO PASS A CAR AND PUSHED THE GAS PEDAL AND THE CAR SEEMED TO SPIN OUT A LITTLE AND THEN THE ENGINE LOST MOST OF ITS POWER AND STARTED TO SPUTTER AND GARGLE AS IF IT WAS GOING TO STALL OUT. THE WARNING FOR POWER TRAIN FAILURE CAME ON. VERY DANGEROUS ON A FREEWAY OF SPEEDS UP TO 60+. HAD TO GET OVER, EXIT THE FREEWAY AND PULL INTO A GAS STATION. I FIGURED I WOULD LET IT SIT AND THEN TRY TO START AGAIN AND SEE WHAT ERROR CODES CAME ON. WHEN I RESTARTED THE CAR ALL SEEMED BACK TO NORMAL. THE VERY NEXT DAY WHEN PULLING OUT ON TO A BUSY ROAD, I PRESSED THE GAS AND THE CAR DID THE VERY SAME THING. I THEN GOOGLED THE ISSUE AND IT IS A ONGOING ISSUE ACROSS SEVERAL BMW MODELS AND YEARS. I WOULD RECOMMEND YOU GOOGLE THIS DRIVE TRAIN ISSUE AND SEE THAT THIS IS SOMETHING THAT NEEDS TO BE INVESTIGATED AND RESOLVED. *TR
Corrective Action:
WHILE DRIVING ON THE HIGHWAY DURING RAIN I WENT TO PASS A CAR AND PUSHED THE GAS PEDAL AND THE CAR SEEMED TO SPIN OUT A LITTLE AND THEN THE ENGINE LOST MOST OF ITS POWER AND STARTED TO SPUTTER AND GARGLE AS IF IT WAS GOING TO STALL OUT. THE WARNING FOR POWER TRAIN FAILURE CAME ON. VERY DANGEROUS ON A FREEWAY OF SPEEDS UP TO 60+. HAD TO GET OVER, EXIT THE FREEWAY AND PULL INTO A GAS STATION. I FIGURED I WOULD LET IT SIT AND THEN TRY TO START AGAIN AND SEE WHAT ERROR CODES CAME ON. WHEN I RESTARTED THE CAR ALL SEEMED BACK TO NORMAL. THE VERY NEXT DAY WHEN PULLING OUT ON TO A BUSY ROAD, I PRESSED THE GAS AND THE CAR DID THE VERY SAME THING. I THEN GOOGLED THE ISSUE AND IT IS A ONGOING ISSUE ACROSS SEVERAL BMW MODELS AND YEARS. I WOULD RECOMMEND YOU GOOGLE THIS DRIVE TRAIN ISSUE AND SEE THAT THIS IS SOMETHING THAT NEEDS TO BE INVESTIGATED AND RESOLVED. *TR
Additional Notes:
WHILE DRIVING ON THE HIGHWAY DURING RAIN I WENT TO PASS A CAR AND PUSHED THE GAS PEDAL AND THE CAR SEEMED TO SPIN OUT A LITTLE AND THEN THE ENGINE LOST MOST OF ITS POWER AND STARTED TO SPUTTER AND GARGLE AS IF IT WAS GOING TO STALL OUT. THE WARNING FOR POWER TRAIN FAILURE CAME ON. VERY DANGEROUS ON A FREEWAY OF SPEEDS UP TO 60+. HAD TO GET OVER, EXIT THE FREEWAY AND PULL INTO A GAS STATION. I FIGURED I WOULD LET IT SIT AND THEN TRY TO START AGAIN AND SEE WHAT ERROR CODES CAME ON. WHEN I RESTARTED THE CAR ALL SEEMED BACK TO NORMAL. THE VERY NEXT DAY WHEN PULLING OUT ON TO A BUSY ROAD, I PRESSED THE GAS AND THE CAR DID THE VERY SAME THING. I THEN GOOGLED THE ISSUE AND IT IS A ONGOING ISSUE ACROSS SEVERAL BMW MODELS AND YEARS. I WOULD RECOMMEND YOU GOOGLE THIS DRIVE TRAIN ISSUE AND SEE THAT THIS IS SOMETHING THAT NEEDS TO BE INVESTIGATED AND RESOLVED. *TR
Mfg Campaign: 11320630
Recall Date: Apr 9, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Corrective Action:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Additional Notes:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Mfg Campaign: 11311240
Recall Date: Feb 24, 2020
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Corrective Action:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Additional Notes:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Mfg Campaign: 11311240
Recall Date: Feb 24, 2020
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Corrective Action:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Additional Notes:
VEHICLE ELETRONIC STEERING MALFUNCTIONED (EPS), SAME WAY AS TIS BULLETIN SI B01 26 18 AND RECALL SI B32 12 16. VEHICLE WOULDN'T STEER CORRECTLY ON THE ROAD AND THE WHOLE STEERING RACK HAD TO BE REPLACED. ONE MONTH OUT OF BMW WARRANTY, HAD TO PAY FOR ENTIRE REPAIR OUT OF MY POCKET.
Mfg Campaign: 11311240
Recall Date: Feb 24, 2020
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Corrective Action:
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Additional Notes:
CAR IN MOTION TBONE ACCIDENT NO AIRBAG ACTIVATED
Mfg Campaign: 11241214
Recall Date: Aug 1, 2019
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Corrective Action:
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Additional Notes:
2016 BMW 428I. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE STOPPED WITH FOOT ON THE BRAKE, THE ENGINE ACCELERATED CAUSING THE VEHICLE TO SURGE ABOUT HALF A CAR LENGTH INTO AN INTERSECTION. THERE WAS NOTHING TOUCHING THE ACCELERATOR PEDAL. THE CONSUMER INJURED HER ANKLE FROM PRESSING THE BRAKES FORCEFULLY TO STOP THE VEHICLE FROM ACCELERATING. *JS
Mfg Campaign: 11205633
Recall Date: May 6, 2019
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.
Corrective Action:
I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.
Additional Notes:
I PURCHASED MY VEHICLE AS A CPO VEHICLE WITH 4 BRAND NEW EAGLE F1 ASYMMETRIC 2 TIRES. WITHIN MONTHS ALL 4 TIRES DEVELOPED BUBBLES THAT TORE OPEN VIA AN INITIAL BUBBLE OR THEY TORE OPEN WITHOUT WARNING. ALL 4 WERE REPLACED AND LESS THAN 8 MONTHS LATER ANOTHER ONE DEVELOPED A TEAR SO LONG THAT I COULD NOT EVEN DRIVE IT AS A RUN FLAT. I HAD TO HAVE THE CAR TOWED. THESE TIRES ARE DEFECTIVE AS WELL AS TOTALLY UNSAFE AND I WANT MY MONEY BACK. ALL 5 WENT FLAT AND MY CAR NOTIFIED ME OF IT. SOME WHILE DRIVING, SOME JUST AFTER I STARTED THE CAR AND HAD NOT EVEN DRIVEN IT ANYWHERE. I DRIVE ONLY 6 MILES TO WORK ON SIDE STREETS, NO HIGHWAY = ABOUT 8,000 TOTAL MILES PER YEAR OR LESS. THIS SHOULD NOT HAPPEN AND, NO, I DID NOT HIT A POT HOLE OR A CURB OR ANYTHING ELSE TO CAUSE 5 TIRES TO RUPTURE!! EVERY ONE SPLIT AT THE SAME SPOT ON THE TIRES... SEE PICTURE FOR EXAMPLE. DOT NE32JH1R4016, DOT NEJAJD1R4817, DOT NE32JH1R2215, DOT NEJAJD1R4817, AND DOT ME32JH1R4217. FIVE TIRES IN LESS THAN ONE YEAR IS NOT NORMAL AND I WANT THE MEN TO STOP INSINUATING IT IS MY DRIVING BECAUSE I ASSURE YOU IT IS NOT MY FAULT.
Mfg Campaign: 11203081
Recall Date: Apr 23, 2019
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN DIVING ON THE FREEWAY I HAD AN DRIVE TERRAIN MALFUNCTION ERROR IN MY BMW 4281. MY CAR STARED TO SLOW DOWN EXTREMELY FAST AND I COULD NOT ACCELERATE TO GET OVER TO THE FAR RIGHT LANE SAFELY. EVERYTHING SEEMED TO BE IN SOME LOCK MODE AND I WOULD PRESS THE GAS AND WOULD ONLY GO LESS THAN 20 MPH. ALMOST GOT REAR ENDED 3 TIMES AND SIDESWIPED BY A BIG RIG TRYING TO MAKE IT OVER INTO THE FAR RIGHT EMERGENCY LANE. MY WIFE AND I THOUGHT WE WERE GOING TO BE KILLED OR CAUSE A MAJOR ACCIDENT. COULD NOT EVEN GET IN NEUTRAL JUST TO COAST OVER. MADE IT OVER CALLED SOS ROAD SIDE ASSISTANTS. TOLD ME WITH THESE ISSUES JUST NEED TO TURN OFF THE ENGINE FOR 5 MINUTES AND IT SHOULD RE-SET. I DID THAT AND IT SEEMED TO FIX THE ISSUE TO LET ME MAKE IT HOME. TOOK SIDED STREETS THE WHOLE WAY AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME THAT THIS FUNCTION IS TO PROTECT THE CAR. I TOLD THEM WHAT ABOUT PROTECTING DRIVERS, PASSENGERS AND OTHERS ON THE ROAD WAY. THIS IS NOT A SAFETY DEVICE BUT SOMETHING THAT CAN TRIGGER A MAJOR ACCIDENTS AND DEATHS. THE DEALERSHIPS STATED THIS IS IN ALL NEWER BMW MAKES AND MODELS AND CAN BE TRIGGERED BY MANY MORE MALFUNCTIONS. IT CANNOT BE TURNED OFF. WAY TOO DANGEROUS! I HAVE OWNED BMW'S FOR OVER 20 YEARS AND NOW I WOULD NEVER DRIVE OR HAVE MY GRAND KIDS IN ANY BMW THAT HAS THIS FUNCTION DEVICE OR SHOULD SAY "MALFUNCTION" DEVICE.
Corrective Action:
WHEN DIVING ON THE FREEWAY I HAD AN DRIVE TERRAIN MALFUNCTION ERROR IN MY BMW 4281. MY CAR STARED TO SLOW DOWN EXTREMELY FAST AND I COULD NOT ACCELERATE TO GET OVER TO THE FAR RIGHT LANE SAFELY. EVERYTHING SEEMED TO BE IN SOME LOCK MODE AND I WOULD PRESS THE GAS AND WOULD ONLY GO LESS THAN 20 MPH. ALMOST GOT REAR ENDED 3 TIMES AND SIDESWIPED BY A BIG RIG TRYING TO MAKE IT OVER INTO THE FAR RIGHT EMERGENCY LANE. MY WIFE AND I THOUGHT WE WERE GOING TO BE KILLED OR CAUSE A MAJOR ACCIDENT. COULD NOT EVEN GET IN NEUTRAL JUST TO COAST OVER. MADE IT OVER CALLED SOS ROAD SIDE ASSISTANTS. TOLD ME WITH THESE ISSUES JUST NEED TO TURN OFF THE ENGINE FOR 5 MINUTES AND IT SHOULD RE-SET. I DID THAT AND IT SEEMED TO FIX THE ISSUE TO LET ME MAKE IT HOME. TOOK SIDED STREETS THE WHOLE WAY AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME THAT THIS FUNCTION IS TO PROTECT THE CAR. I TOLD THEM WHAT ABOUT PROTECTING DRIVERS, PASSENGERS AND OTHERS ON THE ROAD WAY. THIS IS NOT A SAFETY DEVICE BUT SOMETHING THAT CAN TRIGGER A MAJOR ACCIDENTS AND DEATHS. THE DEALERSHIPS STATED THIS IS IN ALL NEWER BMW MAKES AND MODELS AND CAN BE TRIGGERED BY MANY MORE MALFUNCTIONS. IT CANNOT BE TURNED OFF. WAY TOO DANGEROUS! I HAVE OWNED BMW'S FOR OVER 20 YEARS AND NOW I WOULD NEVER DRIVE OR HAVE MY GRAND KIDS IN ANY BMW THAT HAS THIS FUNCTION DEVICE OR SHOULD SAY "MALFUNCTION" DEVICE.
Additional Notes:
WHEN DIVING ON THE FREEWAY I HAD AN DRIVE TERRAIN MALFUNCTION ERROR IN MY BMW 4281. MY CAR STARED TO SLOW DOWN EXTREMELY FAST AND I COULD NOT ACCELERATE TO GET OVER TO THE FAR RIGHT LANE SAFELY. EVERYTHING SEEMED TO BE IN SOME LOCK MODE AND I WOULD PRESS THE GAS AND WOULD ONLY GO LESS THAN 20 MPH. ALMOST GOT REAR ENDED 3 TIMES AND SIDESWIPED BY A BIG RIG TRYING TO MAKE IT OVER INTO THE FAR RIGHT EMERGENCY LANE. MY WIFE AND I THOUGHT WE WERE GOING TO BE KILLED OR CAUSE A MAJOR ACCIDENT. COULD NOT EVEN GET IN NEUTRAL JUST TO COAST OVER. MADE IT OVER CALLED SOS ROAD SIDE ASSISTANTS. TOLD ME WITH THESE ISSUES JUST NEED TO TURN OFF THE ENGINE FOR 5 MINUTES AND IT SHOULD RE-SET. I DID THAT AND IT SEEMED TO FIX THE ISSUE TO LET ME MAKE IT HOME. TOOK SIDED STREETS THE WHOLE WAY AND TOOK IT INTO THE DEALERSHIP. THEY ARE TELLING ME THAT THIS FUNCTION IS TO PROTECT THE CAR. I TOLD THEM WHAT ABOUT PROTECTING DRIVERS, PASSENGERS AND OTHERS ON THE ROAD WAY. THIS IS NOT A SAFETY DEVICE BUT SOMETHING THAT CAN TRIGGER A MAJOR ACCIDENTS AND DEATHS. THE DEALERSHIPS STATED THIS IS IN ALL NEWER BMW MAKES AND MODELS AND CAN BE TRIGGERED BY MANY MORE MALFUNCTIONS. IT CANNOT BE TURNED OFF. WAY TOO DANGEROUS! I HAVE OWNED BMW'S FOR OVER 20 YEARS AND NOW I WOULD NEVER DRIVE OR HAVE MY GRAND KIDS IN ANY BMW THAT HAS THIS FUNCTION DEVICE OR SHOULD SAY "MALFUNCTION" DEVICE.
Mfg Campaign: 11040205
Recall Date: Oct 26, 2017
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