Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 16, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 29, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Toyota: 20TA09
Recall Date: Jun 15, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i and 330i xDrive vehicles. The outboard rear seat belt pretensioners may not lock as intended during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i, 330i xDrive, and 2019 Z4 vehicles. The needle roller bearings of the counterbalance shafts may have been improperly installed, potentially causing the counterbalance shaft to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 15, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 230i, 230i xDrive, M240i, M240i xDrive, M2 Competition Coupe, 430i, 430i xDrive, 440i, 440i xDrive, M4, and 2019 330i xDrive Sportswagon vehicles. The driver and passenger knee air bag assemblies may have been improperly folded and assembled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Consumer Complaints
29 ComplaintsBmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
THE THREE OF THE FOUR ORIGINAL TIRES, PIRELLI CINTURATO P7 ALL SEASON 225 /45 R18 95H XL BSW BM RF, HAVE HAD BLOWOUTS ON THE INTERNAL WALL WITHIN ONE MONTH AND ONLY 13,000 MILES. I NOTICED THERE IS A RECALL ON THE PIRELLI 19" TIRES. I BELIEVE THIS HAS TO BE A MANUFACTURER DEFECT. THERE WAS NO TRAUMA THAT CAUSED THE BLOWOUTS AND THEY ALL OCCURRED SPONTANEOUSLY.
Corrective Action:
THE THREE OF THE FOUR ORIGINAL TIRES, PIRELLI CINTURATO P7 ALL SEASON 225 /45 R18 95H XL BSW BM RF, HAVE HAD BLOWOUTS ON THE INTERNAL WALL WITHIN ONE MONTH AND ONLY 13,000 MILES. I NOTICED THERE IS A RECALL ON THE PIRELLI 19" TIRES. I BELIEVE THIS HAS TO BE A MANUFACTURER DEFECT. THERE WAS NO TRAUMA THAT CAUSED THE BLOWOUTS AND THEY ALL OCCURRED SPONTANEOUSLY.
Additional Notes:
THE THREE OF THE FOUR ORIGINAL TIRES, PIRELLI CINTURATO P7 ALL SEASON 225 /45 R18 95H XL BSW BM RF, HAVE HAD BLOWOUTS ON THE INTERNAL WALL WITHIN ONE MONTH AND ONLY 13,000 MILES. I NOTICED THERE IS A RECALL ON THE PIRELLI 19" TIRES. I BELIEVE THIS HAS TO BE A MANUFACTURER DEFECT. THERE WAS NO TRAUMA THAT CAUSED THE BLOWOUTS AND THEY ALL OCCURRED SPONTANEOUSLY.
Mfg Campaign: 11339188
Recall Date: Jul 13, 2020
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BMW ADVERTISES AS A SAFETY FEATURE AN EMERGENCY BRAKE ASSIST SYSTEM THAT "WARNS ABOUT THE RISK OF COLLISION AND, WHERE APPROPRIATE, BRINGS THE VEHICLE TO A COMPLETE STOP BEFORE IT RESULTS IN A CRASH WITH AN OBSTRUCTION, A PERSON OR ANOTHER VEHICLE" (HTTPS://WWW.BMW.COM/EN/INNOVATION/THE-MAIN-DRIVER-ASSISTANCE-SYSTEMS.HTML#PWJT-EMERGENCY-BRAKE-ASSIST) MY WIFE WAS DRIVING AT ABOUT 10-15 MPH AND THERE WAS ANOTHER CAR IN FRONT. SHE WAS DISTRACTED BY A CRYING BABY AND TOOK HER EYES OFF THE ROAD AND COLLIDED WITH THE FRONT CAR. THE BMW SYSTEM FAILED TO TAKE ACTION TO BRAKE TO MINIMIZE OR AVOID THE COLLISION. THIS WAS CONFIRMED WHEN BMW QUERIED THE SYSTEM, THAT NO BRAKING ASSIST WAS APPLIED IN THE INCIDENT. THIS "SAFETY" FEATURE WAS ADVERTISED BY BMW AND WE PAID A PREMIUM FOR THIS FEATURE AND IN FACT DECIDED TO LEASE THIS CAR BASED ON THIS FALSE PREMISE/ ADVERTISEMENT. IN THIS INSTANCE, THE ACCIDENT OCCURRED DURING DAYLIGHT ON A CITY STREET, WITH SUNNY WEATHER, WITH AN OBJECT AT A STANDSTILL IN FRONT OF MY CAR. *TR
Corrective Action:
BMW ADVERTISES AS A SAFETY FEATURE AN EMERGENCY BRAKE ASSIST SYSTEM THAT "WARNS ABOUT THE RISK OF COLLISION AND, WHERE APPROPRIATE, BRINGS THE VEHICLE TO A COMPLETE STOP BEFORE IT RESULTS IN A CRASH WITH AN OBSTRUCTION, A PERSON OR ANOTHER VEHICLE" (HTTPS://WWW.BMW.COM/EN/INNOVATION/THE-MAIN-DRIVER-ASSISTANCE-SYSTEMS.HTML#PWJT-EMERGENCY-BRAKE-ASSIST) MY WIFE WAS DRIVING AT ABOUT 10-15 MPH AND THERE WAS ANOTHER CAR IN FRONT. SHE WAS DISTRACTED BY A CRYING BABY AND TOOK HER EYES OFF THE ROAD AND COLLIDED WITH THE FRONT CAR. THE BMW SYSTEM FAILED TO TAKE ACTION TO BRAKE TO MINIMIZE OR AVOID THE COLLISION. THIS WAS CONFIRMED WHEN BMW QUERIED THE SYSTEM, THAT NO BRAKING ASSIST WAS APPLIED IN THE INCIDENT. THIS "SAFETY" FEATURE WAS ADVERTISED BY BMW AND WE PAID A PREMIUM FOR THIS FEATURE AND IN FACT DECIDED TO LEASE THIS CAR BASED ON THIS FALSE PREMISE/ ADVERTISEMENT. IN THIS INSTANCE, THE ACCIDENT OCCURRED DURING DAYLIGHT ON A CITY STREET, WITH SUNNY WEATHER, WITH AN OBJECT AT A STANDSTILL IN FRONT OF MY CAR. *TR
Additional Notes:
BMW ADVERTISES AS A SAFETY FEATURE AN EMERGENCY BRAKE ASSIST SYSTEM THAT "WARNS ABOUT THE RISK OF COLLISION AND, WHERE APPROPRIATE, BRINGS THE VEHICLE TO A COMPLETE STOP BEFORE IT RESULTS IN A CRASH WITH AN OBSTRUCTION, A PERSON OR ANOTHER VEHICLE" (HTTPS://WWW.BMW.COM/EN/INNOVATION/THE-MAIN-DRIVER-ASSISTANCE-SYSTEMS.HTML#PWJT-EMERGENCY-BRAKE-ASSIST) MY WIFE WAS DRIVING AT ABOUT 10-15 MPH AND THERE WAS ANOTHER CAR IN FRONT. SHE WAS DISTRACTED BY A CRYING BABY AND TOOK HER EYES OFF THE ROAD AND COLLIDED WITH THE FRONT CAR. THE BMW SYSTEM FAILED TO TAKE ACTION TO BRAKE TO MINIMIZE OR AVOID THE COLLISION. THIS WAS CONFIRMED WHEN BMW QUERIED THE SYSTEM, THAT NO BRAKING ASSIST WAS APPLIED IN THE INCIDENT. THIS "SAFETY" FEATURE WAS ADVERTISED BY BMW AND WE PAID A PREMIUM FOR THIS FEATURE AND IN FACT DECIDED TO LEASE THIS CAR BASED ON THIS FALSE PREMISE/ ADVERTISEMENT. IN THIS INSTANCE, THE ACCIDENT OCCURRED DURING DAYLIGHT ON A CITY STREET, WITH SUNNY WEATHER, WITH AN OBJECT AT A STANDSTILL IN FRONT OF MY CAR. *TR
Mfg Campaign: 11324323
Recall Date: May 12, 2020
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2019 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING IN COLDER WEATHER THE FRONT HEAD LIGHT BEAM PROJECTED AT AN ANGLE DUE TO CONDENSATION INSIDE THE HEAD LIGHT ASSEMBLY CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (ORLAND PARK BMW LOCATED AT 11030 W. 159TH ST. ORLAND PARK IL) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING IN COLDER WEATHER THE FRONT HEAD LIGHT BEAM PROJECTED AT AN ANGLE DUE TO CONDENSATION INSIDE THE HEAD LIGHT ASSEMBLY CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (ORLAND PARK BMW LOCATED AT 11030 W. 159TH ST. ORLAND PARK IL) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING IN COLDER WEATHER THE FRONT HEAD LIGHT BEAM PROJECTED AT AN ANGLE DUE TO CONDENSATION INSIDE THE HEAD LIGHT ASSEMBLY CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (ORLAND PARK BMW LOCATED AT 11030 W. 159TH ST. ORLAND PARK IL) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11303007
Recall Date: Jan 30, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Corrective Action:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Additional Notes:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Mfg Campaign: 11300688
Recall Date: Jan 21, 2020
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Corrective Action:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Additional Notes:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Mfg Campaign: 11300688
Recall Date: Jan 21, 2020
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Corrective Action:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Additional Notes:
WHEN I WAS DRIVING THE CAR ON HIGH WAY YESTERDAY AFTERNOON, ABOUT 6 PM (JAN 20, 2020) IN LEFT MOST LANE, THE CAR'S ALL LED DASHBOARD COMPLETELY SHUTDOWN (BLACK) AND ENGINE STOPED. I HAD TO SLOWLY MOVE THE CAR THE THE ROAD SIDE AND TRIED TO RESTART THE ENGINE. THE ENGINE STARTED WITH LOTS OF WARNING SIGNS.
Mfg Campaign: 11300688
Recall Date: Jan 21, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
REVERSE WARNING 'CROSS TRAFFIC ALERT' DANGEROUS ISSUE THIS NEVER WORKED ON MY BMW 3 FOR OVER A WEEK I WAS GIVEN A LOANER CAR - NEW 2019 BMW 5. I WILL DESCRIBE HOW THE SYSTEM WORKED ON THIS LOANER. I HAVE VIDEOS I TOOK OF THE CAMERA IMAGE IN THE CAR. I WAS TOLD BY BMW THAT WHAT I HAD IN THE LOANER WAS EXACTLY THE SAME AS THE SYSTEM WOULD BE IN MY OWN BMW 3, WHEN IT WAS REPAIRED. THIS FUNCTION WORKED AS FOLLOWS ON MY LOANER BMW 5. THE DESIGN IS ALMOST DANGEROUS, UNLESS YOU FULLY UNDERSTAND WHAT IS GOING ON: A.IF ONE IS IN REVERSE THE SYSTEM ONLY PICKS UP CARS, IN THE CLOSEST LANE, COMING FROM ONES RIGHT. CARS COMING FROM THE LEFT, IN THE FAR AWAY LANE, ARE IGNORED THIS IS DANGEROUS. WHEN ONE REVERSES OUT OF A GARAGE OR PARKING SPACE, ONE USUALLY CROSSES BOTH LANES ON THE ROAD, EVEN IF TURNING IN THE LANE CLOSEST TO YOU. OFTEN ONE DESIRES TO SET OFF IN THE OTHER DIRECTION, IN THE LANE FURTHEST FROM YOU ' THE LANE IN WHICH CARS ARE NOT DETECTED B.THE WARNING , IF A CAR IS DETECTED, IS ALWAYS ONLY A RED AREA IN THE CAMERA VIEW. AN AUDIBLE WARNING IS ONLY GIVEN IF ONE IS SO CLOSE TO THE PASSING CAR THAT A CRASH IS POSSIBLE. IN OTHER WORDS IT NEVER PROVIDES AN AUDIBLE WARNING FROM THE CAR IN MOTION, BUT ONLY DETECTS AN IMPENDING COLLISION, SUCH AS ONE WOULD GET IF REVERSING INTO A WALL. THIS FIRST COUPLE OF TIMES THE SYSTEM NEARLY CAUSED ME AN ACCIDENT. I AM USED TO THE WARNING ON MY WIFE'S SUBARU ' AN AUDIBLE AND VISUAL WARNING FOR CARS, OR EVEN PEDESTRIANS, PASSING BEHIND, IN EITHER LANE. IN MY NEW BMW, I WAS REVERSING, SAW NOTHING, GOT NO WARNING AND BELIEVED IT SAFE TO PROCEED ' NOT TRUE - A CAR WAS CROSSING BEHIND ME IN THE FAR LANE. SEE VIDEO HTTPS://PHOTOS.GOOGLE.COM/SHARE/AF1QIPNW2GK7JEARUZ2JKMZDT20FPSG9AQGH2YMVKQH6Y3TDWHPUGQRNC85URN0GXIPULA/PHOTO/AF1QIPMKTHXCZGK3N1B-GYECUUFBKXNBAK3SX-E-_J-L?KEY=DDETMUDRUGV2WDG2RLNZS0VAWKNYEWXPUXFKZ2DB
Corrective Action:
REVERSE WARNING 'CROSS TRAFFIC ALERT' DANGEROUS ISSUE THIS NEVER WORKED ON MY BMW 3 FOR OVER A WEEK I WAS GIVEN A LOANER CAR - NEW 2019 BMW 5. I WILL DESCRIBE HOW THE SYSTEM WORKED ON THIS LOANER. I HAVE VIDEOS I TOOK OF THE CAMERA IMAGE IN THE CAR. I WAS TOLD BY BMW THAT WHAT I HAD IN THE LOANER WAS EXACTLY THE SAME AS THE SYSTEM WOULD BE IN MY OWN BMW 3, WHEN IT WAS REPAIRED. THIS FUNCTION WORKED AS FOLLOWS ON MY LOANER BMW 5. THE DESIGN IS ALMOST DANGEROUS, UNLESS YOU FULLY UNDERSTAND WHAT IS GOING ON: A.IF ONE IS IN REVERSE THE SYSTEM ONLY PICKS UP CARS, IN THE CLOSEST LANE, COMING FROM ONES RIGHT. CARS COMING FROM THE LEFT, IN THE FAR AWAY LANE, ARE IGNORED THIS IS DANGEROUS. WHEN ONE REVERSES OUT OF A GARAGE OR PARKING SPACE, ONE USUALLY CROSSES BOTH LANES ON THE ROAD, EVEN IF TURNING IN THE LANE CLOSEST TO YOU. OFTEN ONE DESIRES TO SET OFF IN THE OTHER DIRECTION, IN THE LANE FURTHEST FROM YOU ' THE LANE IN WHICH CARS ARE NOT DETECTED B.THE WARNING , IF A CAR IS DETECTED, IS ALWAYS ONLY A RED AREA IN THE CAMERA VIEW. AN AUDIBLE WARNING IS ONLY GIVEN IF ONE IS SO CLOSE TO THE PASSING CAR THAT A CRASH IS POSSIBLE. IN OTHER WORDS IT NEVER PROVIDES AN AUDIBLE WARNING FROM THE CAR IN MOTION, BUT ONLY DETECTS AN IMPENDING COLLISION, SUCH AS ONE WOULD GET IF REVERSING INTO A WALL. THIS FIRST COUPLE OF TIMES THE SYSTEM NEARLY CAUSED ME AN ACCIDENT. I AM USED TO THE WARNING ON MY WIFE'S SUBARU ' AN AUDIBLE AND VISUAL WARNING FOR CARS, OR EVEN PEDESTRIANS, PASSING BEHIND, IN EITHER LANE. IN MY NEW BMW, I WAS REVERSING, SAW NOTHING, GOT NO WARNING AND BELIEVED IT SAFE TO PROCEED ' NOT TRUE - A CAR WAS CROSSING BEHIND ME IN THE FAR LANE. SEE VIDEO HTTPS://PHOTOS.GOOGLE.COM/SHARE/AF1QIPNW2GK7JEARUZ2JKMZDT20FPSG9AQGH2YMVKQH6Y3TDWHPUGQRNC85URN0GXIPULA/PHOTO/AF1QIPMKTHXCZGK3N1B-GYECUUFBKXNBAK3SX-E-_J-L?KEY=DDETMUDRUGV2WDG2RLNZS0VAWKNYEWXPUXFKZ2DB
Additional Notes:
REVERSE WARNING 'CROSS TRAFFIC ALERT' DANGEROUS ISSUE THIS NEVER WORKED ON MY BMW 3 FOR OVER A WEEK I WAS GIVEN A LOANER CAR - NEW 2019 BMW 5. I WILL DESCRIBE HOW THE SYSTEM WORKED ON THIS LOANER. I HAVE VIDEOS I TOOK OF THE CAMERA IMAGE IN THE CAR. I WAS TOLD BY BMW THAT WHAT I HAD IN THE LOANER WAS EXACTLY THE SAME AS THE SYSTEM WOULD BE IN MY OWN BMW 3, WHEN IT WAS REPAIRED. THIS FUNCTION WORKED AS FOLLOWS ON MY LOANER BMW 5. THE DESIGN IS ALMOST DANGEROUS, UNLESS YOU FULLY UNDERSTAND WHAT IS GOING ON: A.IF ONE IS IN REVERSE THE SYSTEM ONLY PICKS UP CARS, IN THE CLOSEST LANE, COMING FROM ONES RIGHT. CARS COMING FROM THE LEFT, IN THE FAR AWAY LANE, ARE IGNORED THIS IS DANGEROUS. WHEN ONE REVERSES OUT OF A GARAGE OR PARKING SPACE, ONE USUALLY CROSSES BOTH LANES ON THE ROAD, EVEN IF TURNING IN THE LANE CLOSEST TO YOU. OFTEN ONE DESIRES TO SET OFF IN THE OTHER DIRECTION, IN THE LANE FURTHEST FROM YOU ' THE LANE IN WHICH CARS ARE NOT DETECTED B.THE WARNING , IF A CAR IS DETECTED, IS ALWAYS ONLY A RED AREA IN THE CAMERA VIEW. AN AUDIBLE WARNING IS ONLY GIVEN IF ONE IS SO CLOSE TO THE PASSING CAR THAT A CRASH IS POSSIBLE. IN OTHER WORDS IT NEVER PROVIDES AN AUDIBLE WARNING FROM THE CAR IN MOTION, BUT ONLY DETECTS AN IMPENDING COLLISION, SUCH AS ONE WOULD GET IF REVERSING INTO A WALL. THIS FIRST COUPLE OF TIMES THE SYSTEM NEARLY CAUSED ME AN ACCIDENT. I AM USED TO THE WARNING ON MY WIFE'S SUBARU ' AN AUDIBLE AND VISUAL WARNING FOR CARS, OR EVEN PEDESTRIANS, PASSING BEHIND, IN EITHER LANE. IN MY NEW BMW, I WAS REVERSING, SAW NOTHING, GOT NO WARNING AND BELIEVED IT SAFE TO PROCEED ' NOT TRUE - A CAR WAS CROSSING BEHIND ME IN THE FAR LANE. SEE VIDEO HTTPS://PHOTOS.GOOGLE.COM/SHARE/AF1QIPNW2GK7JEARUZ2JKMZDT20FPSG9AQGH2YMVKQH6Y3TDWHPUGQRNC85URN0GXIPULA/PHOTO/AF1QIPMKTHXCZGK3N1B-GYECUUFBKXNBAK3SX-E-_J-L?KEY=DDETMUDRUGV2WDG2RLNZS0VAWKNYEWXPUXFKZ2DB
Mfg Campaign: 11269425
Recall Date: Oct 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TURNING OFF THE ENGINE. DANGEROUS ISSUE WHEN ONE STOPS AT THE END OF A TRIP, ONE IS ALMOST ALWAYS IN FORWARD OR REVERSE GEAR. IN THIS SITUATION, WHEN ONE PUSHES THE STOP/START BUTTON AT THE END OF A TRIP, THE ENGINE TURNS OFF AND THE CAR GOES ELECTRONICALLY INTO PARK. NO NEED TO TOUCH THE GEAR LEVER AT ALL. HOWEVER, IF THE ENGINE IS TURNED OFF AND ONE IS IN NEUTRAL THE CAR DOES NOT AUTOMATICALLY SHIFT INTO PARK. THIS ALMOST CAUSED AN ACCIDENT. I WAS IN NEUTRAL, PUSHED THE ENGINE OFF BUTTON AND STARTED TO LEAVE THE CAR, WHICH BEGAN TO ROLL DOWN A SMALL HILL, AS IT WAS NOT IN PARK. THIS HAPPENED TO ME TWICE BEFORE I REALIZED THE REASON ' FOR SOME REASON I WAS IN NEUTRAL WHEN I TURNED THE ENGINE OFF I HAVE SINCE LEARNED THAT THE SYSTEM WAS DESIGNED THIS WAY. IF ONE IS IN FORWARD OR REVERSE GEAR AND TURNS THE ENGINE OFF, THE PARK IS AUTOMATICALLY ENGAGED. IF ON IS IN NEUTRAL AND TURNS THE ENGINE OFF, THE CAR STAYS IN NEUTRAL ' HORRIBLE DESIGN. I WAS TOLD THAT THIS WAS DONE FOR TOWING THE CAR. THERE SHOULD HAVE BEEN CONSISTENCY ACROSS ALL THREE GEAR POSITIONS!
Corrective Action:
TURNING OFF THE ENGINE. DANGEROUS ISSUE WHEN ONE STOPS AT THE END OF A TRIP, ONE IS ALMOST ALWAYS IN FORWARD OR REVERSE GEAR. IN THIS SITUATION, WHEN ONE PUSHES THE STOP/START BUTTON AT THE END OF A TRIP, THE ENGINE TURNS OFF AND THE CAR GOES ELECTRONICALLY INTO PARK. NO NEED TO TOUCH THE GEAR LEVER AT ALL. HOWEVER, IF THE ENGINE IS TURNED OFF AND ONE IS IN NEUTRAL THE CAR DOES NOT AUTOMATICALLY SHIFT INTO PARK. THIS ALMOST CAUSED AN ACCIDENT. I WAS IN NEUTRAL, PUSHED THE ENGINE OFF BUTTON AND STARTED TO LEAVE THE CAR, WHICH BEGAN TO ROLL DOWN A SMALL HILL, AS IT WAS NOT IN PARK. THIS HAPPENED TO ME TWICE BEFORE I REALIZED THE REASON ' FOR SOME REASON I WAS IN NEUTRAL WHEN I TURNED THE ENGINE OFF I HAVE SINCE LEARNED THAT THE SYSTEM WAS DESIGNED THIS WAY. IF ONE IS IN FORWARD OR REVERSE GEAR AND TURNS THE ENGINE OFF, THE PARK IS AUTOMATICALLY ENGAGED. IF ON IS IN NEUTRAL AND TURNS THE ENGINE OFF, THE CAR STAYS IN NEUTRAL ' HORRIBLE DESIGN. I WAS TOLD THAT THIS WAS DONE FOR TOWING THE CAR. THERE SHOULD HAVE BEEN CONSISTENCY ACROSS ALL THREE GEAR POSITIONS!
Additional Notes:
TURNING OFF THE ENGINE. DANGEROUS ISSUE WHEN ONE STOPS AT THE END OF A TRIP, ONE IS ALMOST ALWAYS IN FORWARD OR REVERSE GEAR. IN THIS SITUATION, WHEN ONE PUSHES THE STOP/START BUTTON AT THE END OF A TRIP, THE ENGINE TURNS OFF AND THE CAR GOES ELECTRONICALLY INTO PARK. NO NEED TO TOUCH THE GEAR LEVER AT ALL. HOWEVER, IF THE ENGINE IS TURNED OFF AND ONE IS IN NEUTRAL THE CAR DOES NOT AUTOMATICALLY SHIFT INTO PARK. THIS ALMOST CAUSED AN ACCIDENT. I WAS IN NEUTRAL, PUSHED THE ENGINE OFF BUTTON AND STARTED TO LEAVE THE CAR, WHICH BEGAN TO ROLL DOWN A SMALL HILL, AS IT WAS NOT IN PARK. THIS HAPPENED TO ME TWICE BEFORE I REALIZED THE REASON ' FOR SOME REASON I WAS IN NEUTRAL WHEN I TURNED THE ENGINE OFF I HAVE SINCE LEARNED THAT THE SYSTEM WAS DESIGNED THIS WAY. IF ONE IS IN FORWARD OR REVERSE GEAR AND TURNS THE ENGINE OFF, THE PARK IS AUTOMATICALLY ENGAGED. IF ON IS IN NEUTRAL AND TURNS THE ENGINE OFF, THE CAR STAYS IN NEUTRAL ' HORRIBLE DESIGN. I WAS TOLD THAT THIS WAS DONE FOR TOWING THE CAR. THERE SHOULD HAVE BEEN CONSISTENCY ACROSS ALL THREE GEAR POSITIONS!
Mfg Campaign: 11269427
Recall Date: Oct 18, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CHROME TRIM UNDER THE DISPLAY SCREEN REFLECTS THE SUN CAUSING A GLARE THAT REFLECTS BACK INTO THE DRIVER'S EYES AND ALSO MAKES THE SCREEN ABOVE IT VIRTUALLY UNREADABLE ON SUNNY DAYS WHEN DRIVING EAST, NE OR SE. OF COURSE, THE POSITION OF THE SUN DEPENDS ON LOCATION, TIME OF DAY AND SEASON. IN MY CASE THE GLARE REFLECTING OFF THE CHROME TRIM IS MOST PROMINENT WHEN DRIVING EAST ON A SUNNY DAY BETWEEN 10:00 AM AND 2:00 PM IN THE DETROIT AREA DURING SUMMER MONTHS.
Corrective Action:
THE CHROME TRIM UNDER THE DISPLAY SCREEN REFLECTS THE SUN CAUSING A GLARE THAT REFLECTS BACK INTO THE DRIVER'S EYES AND ALSO MAKES THE SCREEN ABOVE IT VIRTUALLY UNREADABLE ON SUNNY DAYS WHEN DRIVING EAST, NE OR SE. OF COURSE, THE POSITION OF THE SUN DEPENDS ON LOCATION, TIME OF DAY AND SEASON. IN MY CASE THE GLARE REFLECTING OFF THE CHROME TRIM IS MOST PROMINENT WHEN DRIVING EAST ON A SUNNY DAY BETWEEN 10:00 AM AND 2:00 PM IN THE DETROIT AREA DURING SUMMER MONTHS.
Additional Notes:
THE CHROME TRIM UNDER THE DISPLAY SCREEN REFLECTS THE SUN CAUSING A GLARE THAT REFLECTS BACK INTO THE DRIVER'S EYES AND ALSO MAKES THE SCREEN ABOVE IT VIRTUALLY UNREADABLE ON SUNNY DAYS WHEN DRIVING EAST, NE OR SE. OF COURSE, THE POSITION OF THE SUN DEPENDS ON LOCATION, TIME OF DAY AND SEASON. IN MY CASE THE GLARE REFLECTING OFF THE CHROME TRIM IS MOST PROMINENT WHEN DRIVING EAST ON A SUNNY DAY BETWEEN 10:00 AM AND 2:00 PM IN THE DETROIT AREA DURING SUMMER MONTHS.
Mfg Campaign: 11241283
Recall Date: Aug 2, 2019
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