Complaints & Recalls
Consumer Complaints
52 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Coolant Leak caused a major repair. The Car has about 90,000 miles. Suddenly the coolant started pouring out. As you see in the attached invoice, entire heat exchanger, water pump, and other several parts were to be replaced. The dealer first estimated the repairs at $5,400 and they agreed to do it at warranty price rates. However, we believe other BMW models have had similar recalls for Coolant leak and suspect same on this model too. Please investigate and help consumers who are ending up paying exorbitant amounts to service shops. BMW may be hiding this problem from NTSB to avoid recalls by agreeing to repair at vehicle warranty rates.
Corrective Action:
Coolant Leak caused a major repair. The Car has about 90,000 miles. Suddenly the coolant started pouring out. As you see in the attached invoice, entire heat exchanger, water pump, and other several parts were to be replaced. The dealer first estimated the repairs at $5,400 and they agreed to do it at warranty price rates. However, we believe other BMW models have had similar recalls for Coolant leak and suspect same on this model too. Please investigate and help consumers who are ending up paying exorbitant amounts to service shops. BMW may be hiding this problem from NTSB to avoid recalls by agreeing to repair at vehicle warranty rates.
Additional Notes:
Coolant Leak caused a major repair. The Car has about 90,000 miles. Suddenly the coolant started pouring out. As you see in the attached invoice, entire heat exchanger, water pump, and other several parts were to be replaced. The dealer first estimated the repairs at $5,400 and they agreed to do it at warranty price rates. However, we believe other BMW models have had similar recalls for Coolant leak and suspect same on this model too. Please investigate and help consumers who are ending up paying exorbitant amounts to service shops. BMW may be hiding this problem from NTSB to avoid recalls by agreeing to repair at vehicle warranty rates.
Mfg Campaign: 11537031
Recall Date: Aug 7, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Corrective Action:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Additional Notes:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Mfg Campaign: 11498815
Recall Date: Dec 25, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Corrective Action:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Additional Notes:
out of nowhere with only 1 day warning car requested coolant refill. After refill within 10 minutes car engine ran hot and completely stopped on the expressway. I’ve read hundreds of reviews online and youtube where this exact same thing has happened to others with this same car.
Mfg Campaign: 11498815
Recall Date: Dec 25, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 BMW 330I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that an unknown rubber hose needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant light was illuminated. The contact stated that the oil housing base was replaced; however, a week later, the vehicle started to overheat. The vehicle was taken back to the dealer where it was diagnosed that the engine failed, and the cylinder and head gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 BMW 330I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that an unknown rubber hose needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant light was illuminated. The contact stated that the oil housing base was replaced; however, a week later, the vehicle started to overheat. The vehicle was taken back to the dealer where it was diagnosed that the engine failed, and the cylinder and head gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 BMW 330I. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that an unknown rubber hose needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the coolant light was illuminated. The contact stated that the oil housing base was replaced; however, a week later, the vehicle started to overheat. The vehicle was taken back to the dealer where it was diagnosed that the engine failed, and the cylinder and head gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty. The failure mileage was approximately 55,000.
Mfg Campaign: 11497261
Recall Date: Dec 13, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Corrective Action:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Additional Notes:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Mfg Campaign: 11494241
Recall Date: Nov 19, 2022
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Corrective Action:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Additional Notes:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Mfg Campaign: 11494241
Recall Date: Nov 19, 2022
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Corrective Action:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Additional Notes:
During normal street and highway driving operation, the whole console and digital warning systems shutdown causing safety issues while driving.
Mfg Campaign: 11494241
Recall Date: Nov 19, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Corrective Action:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Additional Notes:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Mfg Campaign: 11492289
Recall Date: Nov 4, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Corrective Action:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Additional Notes:
I received a warning on the dashboard that the tires needed inflating and that I should not drive the car over 80 miles per hour. When this happened the communication system on the car failed. I could not use the telephone or the direction feature. I do not know if other parts of the car also failed. When the tires were re inflated, these other features returned. This has happened twice. (In addition the tires needed reinflating on one or two other times.) BMW offers a courtesy service to reinflate the tires so that they don't maintain a record of the problem and they are unable to add a note to their service record to document the problem. (BMW San Francisco).
Mfg Campaign: 11492289
Recall Date: Nov 4, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN MARCH 2022 I WAS DRIVING HOME FROM WORK AND I NOTICED SMOKE COMING FROM UNDER MY HOOD. I WAS ABLE TO MAKE IT TO A MECHANICAL SHOP CLOSE BY. I WAS INFORMED THAT QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD HAD TO BE REPLACED. BMW PART # 17129845173. AS A RESULT OF THIS MALFUNCTION ALL OF THE COOLANT DRAINED FROM THE CAR WHICH CAUSED THE OVERHEATING. IN AUGUST OF 2022 I RECEIVED A LETTER FROM BMW USA THAT STATED "DURING A RECENT QUALITY ANALYSIS IT HAS BEEN DETERMINED THAT THE QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD COULD BREAK RESULTING IN COOLANT LOSS. THE LETTER SAID U SHOLD BRING IT TO MY LOCAL BMW DEALERSHIP TO BE REPLACED FREE OF CHARGE. I BROUGHT IT TO THE DEALER AND THEY REPLACED IT WITH BMW PART # 17129845173 (SAME EXACT PART NUMBER). I ASKED IF I COULD BE REIMBURSED SINCE THIS IS WHAT HAPPENED TO MY CAR. THE SALES ASSOCIATE SAID I HAVE TO GO THOROUGH BMW AMERICA WHO SAID, YES THIS IS THE EXACT SAME PART AND THE CURRENT PROBLEM IS WHAT HAPPENED TO YOU IN MARCH BUT THEY WOULD NOT REIMBURSE ME FOR THE ALMOST 800.00 I PAID TO GET IT FIXED BEFORE I RECEIVED THE RECALL LETTER. THE BMW REPRESENTATIVE THEN PROCEED TO TELL ME " ma’am, let me remind you that you drive a luxury vehicle so next time you have a problem I would suggest pulling over on the side of the road and towing it to a dealer”. I Informed this representative that I was thinking of my safety. I am a single female, in the dark, with my car smoking on the highway and my first instinct was not to pull over on the side of the highway, wait for a tow truck, then find my own ride home from a far away BMW dealership. I HAVE ALL DOCUMENTATION THAT INCLUDES THE INITIAL WORK, THE RECALL LETTER FROM BMW AND THE WORK DONE AT THE BMW DEALERSHIP SHOWING THAT IT WAS THE EXACT SAME PROBLEM. I AM SEEKING REIMBURSEMENT OF THE ORIGINAL WORK AS THIS WAS A KNOWN PROBLEM AND WAS ALERTED BY BMW INDICATING THAT THIS COULD HAPPEN TO VEHICLE AND NEEDD TO BE FIXED.
Corrective Action:
IN MARCH 2022 I WAS DRIVING HOME FROM WORK AND I NOTICED SMOKE COMING FROM UNDER MY HOOD. I WAS ABLE TO MAKE IT TO A MECHANICAL SHOP CLOSE BY. I WAS INFORMED THAT QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD HAD TO BE REPLACED. BMW PART # 17129845173. AS A RESULT OF THIS MALFUNCTION ALL OF THE COOLANT DRAINED FROM THE CAR WHICH CAUSED THE OVERHEATING. IN AUGUST OF 2022 I RECEIVED A LETTER FROM BMW USA THAT STATED "DURING A RECENT QUALITY ANALYSIS IT HAS BEEN DETERMINED THAT THE QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD COULD BREAK RESULTING IN COOLANT LOSS. THE LETTER SAID U SHOLD BRING IT TO MY LOCAL BMW DEALERSHIP TO BE REPLACED FREE OF CHARGE. I BROUGHT IT TO THE DEALER AND THEY REPLACED IT WITH BMW PART # 17129845173 (SAME EXACT PART NUMBER). I ASKED IF I COULD BE REIMBURSED SINCE THIS IS WHAT HAPPENED TO MY CAR. THE SALES ASSOCIATE SAID I HAVE TO GO THOROUGH BMW AMERICA WHO SAID, YES THIS IS THE EXACT SAME PART AND THE CURRENT PROBLEM IS WHAT HAPPENED TO YOU IN MARCH BUT THEY WOULD NOT REIMBURSE ME FOR THE ALMOST 800.00 I PAID TO GET IT FIXED BEFORE I RECEIVED THE RECALL LETTER. THE BMW REPRESENTATIVE THEN PROCEED TO TELL ME " ma’am, let me remind you that you drive a luxury vehicle so next time you have a problem I would suggest pulling over on the side of the road and towing it to a dealer”. I Informed this representative that I was thinking of my safety. I am a single female, in the dark, with my car smoking on the highway and my first instinct was not to pull over on the side of the highway, wait for a tow truck, then find my own ride home from a far away BMW dealership. I HAVE ALL DOCUMENTATION THAT INCLUDES THE INITIAL WORK, THE RECALL LETTER FROM BMW AND THE WORK DONE AT THE BMW DEALERSHIP SHOWING THAT IT WAS THE EXACT SAME PROBLEM. I AM SEEKING REIMBURSEMENT OF THE ORIGINAL WORK AS THIS WAS A KNOWN PROBLEM AND WAS ALERTED BY BMW INDICATING THAT THIS COULD HAPPEN TO VEHICLE AND NEEDD TO BE FIXED.
Additional Notes:
IN MARCH 2022 I WAS DRIVING HOME FROM WORK AND I NOTICED SMOKE COMING FROM UNDER MY HOOD. I WAS ABLE TO MAKE IT TO A MECHANICAL SHOP CLOSE BY. I WAS INFORMED THAT QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD HAD TO BE REPLACED. BMW PART # 17129845173. AS A RESULT OF THIS MALFUNCTION ALL OF THE COOLANT DRAINED FROM THE CAR WHICH CAUSED THE OVERHEATING. IN AUGUST OF 2022 I RECEIVED A LETTER FROM BMW USA THAT STATED "DURING A RECENT QUALITY ANALYSIS IT HAS BEEN DETERMINED THAT THE QUICK RELEASE COUPLING OF THE VENTILATION LINE O FTHE CYLINDER HEAD COULD BREAK RESULTING IN COOLANT LOSS. THE LETTER SAID U SHOLD BRING IT TO MY LOCAL BMW DEALERSHIP TO BE REPLACED FREE OF CHARGE. I BROUGHT IT TO THE DEALER AND THEY REPLACED IT WITH BMW PART # 17129845173 (SAME EXACT PART NUMBER). I ASKED IF I COULD BE REIMBURSED SINCE THIS IS WHAT HAPPENED TO MY CAR. THE SALES ASSOCIATE SAID I HAVE TO GO THOROUGH BMW AMERICA WHO SAID, YES THIS IS THE EXACT SAME PART AND THE CURRENT PROBLEM IS WHAT HAPPENED TO YOU IN MARCH BUT THEY WOULD NOT REIMBURSE ME FOR THE ALMOST 800.00 I PAID TO GET IT FIXED BEFORE I RECEIVED THE RECALL LETTER. THE BMW REPRESENTATIVE THEN PROCEED TO TELL ME " ma’am, let me remind you that you drive a luxury vehicle so next time you have a problem I would suggest pulling over on the side of the road and towing it to a dealer”. I Informed this representative that I was thinking of my safety. I am a single female, in the dark, with my car smoking on the highway and my first instinct was not to pull over on the side of the highway, wait for a tow truck, then find my own ride home from a far away BMW dealership. I HAVE ALL DOCUMENTATION THAT INCLUDES THE INITIAL WORK, THE RECALL LETTER FROM BMW AND THE WORK DONE AT THE BMW DEALERSHIP SHOWING THAT IT WAS THE EXACT SAME PROBLEM. I AM SEEKING REIMBURSEMENT OF THE ORIGINAL WORK AS THIS WAS A KNOWN PROBLEM AND WAS ALERTED BY BMW INDICATING THAT THIS COULD HAPPEN TO VEHICLE AND NEEDD TO BE FIXED.
Mfg Campaign: 11487410
Recall Date: Oct 1, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 BMW 330I. The contact stated while driving approximately 70 MPH, the check engine warning light and "Stop Immediately" message was displayed. The contact pulled off the highway and noticed white smoke coming from underneath the hood. The contact safely placed the vehicle in park(P), turned the vehicle off, exited the vehicle, and lifted the hood. The contact stated that a large amount of white smoke was coming from the engine. The contact had the vehicle towed to an independent mechanic who diagnosed that the expansion tank hose had ruptured. The expansion tank hose was replaced. The vehicle was repaired. The contact received a technical service repair notice from the manufacturer after the failure had occurred which had detailed information about the failure of the expansion tank hose and to set an appointment with a dealer as soon as possible. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 BMW 330I. The contact stated while driving approximately 70 MPH, the check engine warning light and "Stop Immediately" message was displayed. The contact pulled off the highway and noticed white smoke coming from underneath the hood. The contact safely placed the vehicle in park(P), turned the vehicle off, exited the vehicle, and lifted the hood. The contact stated that a large amount of white smoke was coming from the engine. The contact had the vehicle towed to an independent mechanic who diagnosed that the expansion tank hose had ruptured. The expansion tank hose was replaced. The vehicle was repaired. The contact received a technical service repair notice from the manufacturer after the failure had occurred which had detailed information about the failure of the expansion tank hose and to set an appointment with a dealer as soon as possible. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 BMW 330I. The contact stated while driving approximately 70 MPH, the check engine warning light and "Stop Immediately" message was displayed. The contact pulled off the highway and noticed white smoke coming from underneath the hood. The contact safely placed the vehicle in park(P), turned the vehicle off, exited the vehicle, and lifted the hood. The contact stated that a large amount of white smoke was coming from the engine. The contact had the vehicle towed to an independent mechanic who diagnosed that the expansion tank hose had ruptured. The expansion tank hose was replaced. The vehicle was repaired. The contact received a technical service repair notice from the manufacturer after the failure had occurred which had detailed information about the failure of the expansion tank hose and to set an appointment with a dealer as soon as possible. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11481378
Recall Date: Aug 26, 2022
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Corrective Action:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Additional Notes:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Mfg Campaign: 11477455
Recall Date: Aug 3, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Corrective Action:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Additional Notes:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Mfg Campaign: 11477455
Recall Date: Aug 3, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Corrective Action:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Additional Notes:
When I was driving on suburban roads with speed limit of 45 mph, I received a waring from my vehicle saying "engine high temperature, drive moderately". After sometime, it said "engine overheated stop carefully". During the first warning, I felt loss of acceleration power and during the second warning I felt completely no power in acceleration that too when I was yielding for a left turn which was life threatening, luckily the oncoming traffic slowed down. Otherwise I would have ended up in life threatening crash. During both warnings, I checked the engine temperature gauge in the instrument cluster and the engine temperature was not even 50% of the maximum temperature in the gauge. After the warning, I slowly made it to a nearby parking lot and opened the hood and did not physically feel any excessive heat for an engine not to function. I regularly service my vehicle and my vehicle is not due for any kind of service for the next 2000 mile as per the onboard vehicle status. The next day I started the vehicle to help it to climb the tow truck ramp and at that time, for the very first time I received a warning saying engine coolant is very low. I have never received this warning since I have owned the car until then. I have two concerns, 1. The temperature gauge did not show a high temperature, only 24 hours after the electronic engine high heat notification, the low coolant warning came in which is weird and my vehicle isn't due for any service. 2. None of the above should result in a sudden loss of acceleration power which could have resulted in a fatal crash in my case. I'm a mechanical engineer with a strong background in automotive occupant safety (airbags/seatbelts) and that's why I see this a very serious incident that needs to be looked into so that it doesn't occur for anyone else in the future.
Mfg Campaign: 11477455
Recall Date: Aug 3, 2022
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Corrective Action:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Additional Notes:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Mfg Campaign: 11473091
Recall Date: Jul 9, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Corrective Action:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Additional Notes:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Mfg Campaign: 11473091
Recall Date: Jul 9, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Corrective Action:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Additional Notes:
We had a 2017 bmw 330i x-drive. It had approximately 67000 miles. The car stalled while driving about 6 times. The first time was in 3/2021. The diagnostics were for a faulty high pressure fuel pump. We replaced the HPFP. It stalled again while driving. The diagnostics were for a faulty low pressure fuel pump. We replaced this. The car then stalled while driving 2 more times. The car stalled again in 10/2021, and we towed it to the dealer, who diagnosed a problem with the electric fuel pump control unit., which the dealer replaced. We brought the car home for one day, and we had the same problem again. We brought the car back to the BMW dealer, who diagnosed a problem with the VANOS system. The BMW Peabody dealer directed us to BMW corporate for evaluation of available warranties and rebates given the nature of the problem (VANOS) being warranted under the California SULEV emissions standards and the fact that they dealer had diagnosed a separate problem the day before. We sent the diagnostics and the SULEV warranty info to Sean, as everyone at BMW seemed unaware of its existence and who was responsible for following it. He took weeks “looking into it,” and the dealer repaired the VANOS during this time without a final answer from corporate. A car stopping while driving is clearly dangerous to the occupants and surrounding vehicles. BMW did not honor the SULEV warranty, which clearly covers the VANOS and the fuel pumps until 70000 miles. The car was traded to BMW Peabody, as we no longer felt safe driving it. We do not know if the replacement of the VANOS fixed the problem.
Mfg Campaign: 11473091
Recall Date: Jul 9, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461947
Recall Date: Apr 24, 2022
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461947
Recall Date: Apr 24, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Water pump keeps going bad 2nd time replacing in 2 years rough idle and failed part problems that BMW service team does not understand. Vehicle has stalled at 0 rpm I'm thinking there is an issue with the engine also reported by previous owner and I also have the same complaints, as well the foot release which I was was told was an option never worked. Please search vin [XXX] for all incident reports with this vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11461947
Recall Date: Apr 24, 2022
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