Complaints & Recalls
Consumer Complaints
52 ComplaintsBmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11664907
Recall Date: Jun 4, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My BMW has had multiple repairs (3 incidents - 2 times repaired by BMW and 1 time repaired by a national mechanic garage) to the coolant system since I purchased it in 2018. BMW have verified the leaking coolant as well as the independent garage. Currently, the coolant system has another on going issue where it is still leaking and it's still unable to be fixed. This coolant issue has had catastrophic failures at times and more recently it has thrown a major engine overheating warning that has impacted the safety of my wife, kids and I as well as other individuals on the road as I have had to pull over quickly and turn the car off to allow the engine to cool down. I've had to drive the car at a reduce speed and acceleration which has frustrated many drivers causing them to over take me dangerously. Additionally, I've burnt my hand from opening the coolant expansion tank to add coolant on multiple occasions.
Corrective Action:
My BMW has had multiple repairs (3 incidents - 2 times repaired by BMW and 1 time repaired by a national mechanic garage) to the coolant system since I purchased it in 2018. BMW have verified the leaking coolant as well as the independent garage. Currently, the coolant system has another on going issue where it is still leaking and it's still unable to be fixed. This coolant issue has had catastrophic failures at times and more recently it has thrown a major engine overheating warning that has impacted the safety of my wife, kids and I as well as other individuals on the road as I have had to pull over quickly and turn the car off to allow the engine to cool down. I've had to drive the car at a reduce speed and acceleration which has frustrated many drivers causing them to over take me dangerously. Additionally, I've burnt my hand from opening the coolant expansion tank to add coolant on multiple occasions.
Additional Notes:
My BMW has had multiple repairs (3 incidents - 2 times repaired by BMW and 1 time repaired by a national mechanic garage) to the coolant system since I purchased it in 2018. BMW have verified the leaking coolant as well as the independent garage. Currently, the coolant system has another on going issue where it is still leaking and it's still unable to be fixed. This coolant issue has had catastrophic failures at times and more recently it has thrown a major engine overheating warning that has impacted the safety of my wife, kids and I as well as other individuals on the road as I have had to pull over quickly and turn the car off to allow the engine to cool down. I've had to drive the car at a reduce speed and acceleration which has frustrated many drivers causing them to over take me dangerously. Additionally, I've burnt my hand from opening the coolant expansion tank to add coolant on multiple occasions.
Mfg Campaign: 11662609
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and was notified of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. I believe this is failure is related to NHTSA Campaign Number: Recall 18V755000, October ,24 2018, My car has only 73000 Miles
Corrective Action:
I noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and was notified of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. I believe this is failure is related to NHTSA Campaign Number: Recall 18V755000, October ,24 2018, My car has only 73000 Miles
Additional Notes:
I noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and was notified of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. I believe this is failure is related to NHTSA Campaign Number: Recall 18V755000, October ,24 2018, My car has only 73000 Miles
Mfg Campaign: 11655819
Recall Date: Apr 21, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 BMW 330I. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and the contact became aware of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact stated there was a software update performed on the rearview camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 18V755000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Corrective Action:
The contact owns a 2017 BMW 330I. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and the contact became aware of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact stated there was a software update performed on the rearview camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 18V755000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Additional Notes:
The contact owns a 2017 BMW 330I. The contact stated that while the vehicle was parked, upon inspecting the vehicle, the contact noticed coolant leaking from under the vehicle. The message to add coolant was displayed. The vehicle was taken to an independent mechanic where the engine was inspected, and the contact became aware of stains of coolant coming from the head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was not repaired. The contact stated there was a software update performed on the rearview camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 18V755000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 73,000.
Mfg Campaign: 11654701
Recall Date: Apr 15, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 BMW 330I. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming and excessive amount of coolant. The contact stated that the coolant reservoir was empty after being refilled the previous morning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); the VIN was included, and the vehicle was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 BMW 330I. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming and excessive amount of coolant. The contact stated that the coolant reservoir was empty after being refilled the previous morning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); the VIN was included, and the vehicle was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 BMW 330I. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle was consuming and excessive amount of coolant. The contact stated that the coolant reservoir was empty after being refilled the previous morning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V755000 (Engine and Engine Cooling); the VIN was included, and the vehicle was already repaired under the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11652299
Recall Date: Apr 2, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Oil filter housing and or oil cooler failed. Leaking internally and externally. May cause fluid to leak on to hot engine and cause potential fire or short circuit wiring.
Corrective Action:
Oil filter housing and or oil cooler failed. Leaking internally and externally. May cause fluid to leak on to hot engine and cause potential fire or short circuit wiring.
Additional Notes:
Oil filter housing and or oil cooler failed. Leaking internally and externally. May cause fluid to leak on to hot engine and cause potential fire or short circuit wiring.
Mfg Campaign: 11647294
Recall Date: Mar 10, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN, it has problems with stalling and starting up could be issues with the internal drive system that I’ve seen other types of similar models of bmw having these recall issues as well. When starting up after fueling up it over exerts the engine trying to start up. You kind of have to rev it to start it up. And driving it after that it has trouble keeping a solid drive.
Corrective Action:
UNKNOWN, it has problems with stalling and starting up could be issues with the internal drive system that I’ve seen other types of similar models of bmw having these recall issues as well. When starting up after fueling up it over exerts the engine trying to start up. You kind of have to rev it to start it up. And driving it after that it has trouble keeping a solid drive.
Additional Notes:
UNKNOWN, it has problems with stalling and starting up could be issues with the internal drive system that I’ve seen other types of similar models of bmw having these recall issues as well. When starting up after fueling up it over exerts the engine trying to start up. You kind of have to rev it to start it up. And driving it after that it has trouble keeping a solid drive.
Mfg Campaign: 11643357
Recall Date: Feb 18, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2 low coolant warnings within 4 months ended up being an oil filter housing failure, leading to oil and coolant mixing and leaking. This failure could have lead to catastrophic engine damage. An ASE certified shop is doing the repair for around $2,950.
Corrective Action:
2 low coolant warnings within 4 months ended up being an oil filter housing failure, leading to oil and coolant mixing and leaking. This failure could have lead to catastrophic engine damage. An ASE certified shop is doing the repair for around $2,950.
Additional Notes:
2 low coolant warnings within 4 months ended up being an oil filter housing failure, leading to oil and coolant mixing and leaking. This failure could have lead to catastrophic engine damage. An ASE certified shop is doing the repair for around $2,950.
Mfg Campaign: 11642426
Recall Date: Feb 13, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle had a recall on the engine coolant valve line which was taken care of by BMW dealership on November 1, 2024. In less than a month later, an issue has been noted of coolant leak which caused the engine to overheat causing a safety issue on the road while driving my kids to school. The service manager advised that the issue is not part of the open recall that was already done on November 1st. How can a recall for the same concern of coolant leak and engine over heat cover only one hose where the issue could be related to another hose connection?
Corrective Action:
The vehicle had a recall on the engine coolant valve line which was taken care of by BMW dealership on November 1, 2024. In less than a month later, an issue has been noted of coolant leak which caused the engine to overheat causing a safety issue on the road while driving my kids to school. The service manager advised that the issue is not part of the open recall that was already done on November 1st. How can a recall for the same concern of coolant leak and engine over heat cover only one hose where the issue could be related to another hose connection?
Additional Notes:
The vehicle had a recall on the engine coolant valve line which was taken care of by BMW dealership on November 1, 2024. In less than a month later, an issue has been noted of coolant leak which caused the engine to overheat causing a safety issue on the road while driving my kids to school. The service manager advised that the issue is not part of the open recall that was already done on November 1st. How can a recall for the same concern of coolant leak and engine over heat cover only one hose where the issue could be related to another hose connection?
Mfg Campaign: 11629244
Recall Date: Dec 6, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
This is my second BMW 3 series. Both of my BMW 3 series have flaws in cooling system. Within 7-year of purchase, it has more than 7 leaking issues. In 2019, it has water pump issue In 2020 it has evaporative emissions vent purge valve issue In 2022, it has cooling system hoses leaks In 2023, it has cylinder head leak In 2024, it has coolant leaks, oil filter leaks, and front struts leaks. All these are related to a failed cooling system and overheating engine.
Corrective Action:
This is my second BMW 3 series. Both of my BMW 3 series have flaws in cooling system. Within 7-year of purchase, it has more than 7 leaking issues. In 2019, it has water pump issue In 2020 it has evaporative emissions vent purge valve issue In 2022, it has cooling system hoses leaks In 2023, it has cylinder head leak In 2024, it has coolant leaks, oil filter leaks, and front struts leaks. All these are related to a failed cooling system and overheating engine.
Additional Notes:
This is my second BMW 3 series. Both of my BMW 3 series have flaws in cooling system. Within 7-year of purchase, it has more than 7 leaking issues. In 2019, it has water pump issue In 2020 it has evaporative emissions vent purge valve issue In 2022, it has cooling system hoses leaks In 2023, it has cylinder head leak In 2024, it has coolant leaks, oil filter leaks, and front struts leaks. All these are related to a failed cooling system and overheating engine.
Mfg Campaign: 11622307
Recall Date: Oct 28, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
In November of 2023 I was driving my vehicle on the highway when my vehicle's control panel notified me the engine was over heating and I needed to stop driving the vehicle immediately. All the engine coolant had leaked from my vehicle. I had to pull over on the highway and have my vehicle towed. My mechanic identified the problem as the coolant vent line and made the repair. Total cost was $2,052.16 including the tow. A few months later a message from BMW came up on my vehicle's computer display saying there was an "Important recall or campaign", a service action for the exact repair I paid $2,052.16. They now refuse to reimburse me because it is not labeled a "recall". This issue is widespread and needs to be labeled a recall for consumers. A known defect since 2022 that I was never notified prior to the incident and now they refuse to reimburse me for a know defect in their product. I believe this violates my rights under federal consumer protection laws. Please help the consumers and force BMW to label this safety issue a recall and stop hiding behind their euphemisms
Corrective Action:
In November of 2023 I was driving my vehicle on the highway when my vehicle's control panel notified me the engine was over heating and I needed to stop driving the vehicle immediately. All the engine coolant had leaked from my vehicle. I had to pull over on the highway and have my vehicle towed. My mechanic identified the problem as the coolant vent line and made the repair. Total cost was $2,052.16 including the tow. A few months later a message from BMW came up on my vehicle's computer display saying there was an "Important recall or campaign", a service action for the exact repair I paid $2,052.16. They now refuse to reimburse me because it is not labeled a "recall". This issue is widespread and needs to be labeled a recall for consumers. A known defect since 2022 that I was never notified prior to the incident and now they refuse to reimburse me for a know defect in their product. I believe this violates my rights under federal consumer protection laws. Please help the consumers and force BMW to label this safety issue a recall and stop hiding behind their euphemisms
Additional Notes:
In November of 2023 I was driving my vehicle on the highway when my vehicle's control panel notified me the engine was over heating and I needed to stop driving the vehicle immediately. All the engine coolant had leaked from my vehicle. I had to pull over on the highway and have my vehicle towed. My mechanic identified the problem as the coolant vent line and made the repair. Total cost was $2,052.16 including the tow. A few months later a message from BMW came up on my vehicle's computer display saying there was an "Important recall or campaign", a service action for the exact repair I paid $2,052.16. They now refuse to reimburse me because it is not labeled a "recall". This issue is widespread and needs to be labeled a recall for consumers. A known defect since 2022 that I was never notified prior to the incident and now they refuse to reimburse me for a know defect in their product. I believe this violates my rights under federal consumer protection laws. Please help the consumers and force BMW to label this safety issue a recall and stop hiding behind their euphemisms
Mfg Campaign: 11614563
Recall Date: Sep 14, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is a well known issue with the clip on BMW 3 series (mine is a 2017 330i) that holds the parking brake cable assembly to the body if the car above the drive shaft towards the rear of the car. The plastic clips fail frequently, causing the parking brake cable assembly to fall and the brake lines rub against the driveshaft creating a metal-to-metal noise. Over time the friction between the drive shaft and parking brake cable will eventually create failure of the cable in my opinion. I have this issue and I have seen several online videos of others who have the same issue.
Corrective Action:
There is a well known issue with the clip on BMW 3 series (mine is a 2017 330i) that holds the parking brake cable assembly to the body if the car above the drive shaft towards the rear of the car. The plastic clips fail frequently, causing the parking brake cable assembly to fall and the brake lines rub against the driveshaft creating a metal-to-metal noise. Over time the friction between the drive shaft and parking brake cable will eventually create failure of the cable in my opinion. I have this issue and I have seen several online videos of others who have the same issue.
Additional Notes:
There is a well known issue with the clip on BMW 3 series (mine is a 2017 330i) that holds the parking brake cable assembly to the body if the car above the drive shaft towards the rear of the car. The plastic clips fail frequently, causing the parking brake cable assembly to fall and the brake lines rub against the driveshaft creating a metal-to-metal noise. Over time the friction between the drive shaft and parking brake cable will eventually create failure of the cable in my opinion. I have this issue and I have seen several online videos of others who have the same issue.
Mfg Campaign: 11589875
Recall Date: May 21, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Corrective Action:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Additional Notes:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Mfg Campaign: 11587248
Recall Date: May 6, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Corrective Action:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Additional Notes:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Mfg Campaign: 11587248
Recall Date: May 6, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Corrective Action:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Additional Notes:
Passenger restraint system malfunction just came out of the blue. In the morning it was fine, in the afternoon when I went out to my car it threw this error. Other cars in the 5 and X series with the sport seats I have were also recalled for this same issue, but there is no recall for my car. Please help!
Mfg Campaign: 11587248
Recall Date: May 6, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Persistent Low coolant warning issue, Coolant leak was discovered to be coming from Oil filter housing. This is a $3000 repair on something that should last at least as long as the engine. If there are others with this problem, Then maybe a recall is due. Dealer is repairing now at my expense.
Corrective Action:
Persistent Low coolant warning issue, Coolant leak was discovered to be coming from Oil filter housing. This is a $3000 repair on something that should last at least as long as the engine. If there are others with this problem, Then maybe a recall is due. Dealer is repairing now at my expense.
Additional Notes:
Persistent Low coolant warning issue, Coolant leak was discovered to be coming from Oil filter housing. This is a $3000 repair on something that should last at least as long as the engine. If there are others with this problem, Then maybe a recall is due. Dealer is repairing now at my expense.
Mfg Campaign: 11581729
Recall Date: Apr 8, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In October of 2023. I notice low coolant notification came on screen. checked coolant saw it was low. Added Coolants. 3 days later same notification. Took vehicle to Shop who stated the coolant cap seal was broken, so I had them replace the coolant cap. 3 days later the same Low coolant light came back. Every few days I had to put coolant in my vehicle. I went through 2 bottles of coolant. Over the Christmas holiday Dec/2023. I dropped my vehicle off at a shop. The oil filter housing and cooler gaskets was bad. BMW replaced this piece from a metal part with a plastic piece. This is my only vehicle and I had to pay for this expensive repair so I could get back and forth to work. Prior to me having the repair done, when I was trying to figure out the problem. I noticed a lot of online information of the same issues for 2017 BMW 330I. THe shop . did the repair told me he had done about 10 of these repairs for the same Year/Make and Model.,the past few months. I had to pay $2,637.20 for this repair. There is clearly a notable problem with coolant leaks. I make sure I have vehicle serviced when the notifications come on the screen and have documentation to show this. Please look into this issues.
Corrective Action:
In October of 2023. I notice low coolant notification came on screen. checked coolant saw it was low. Added Coolants. 3 days later same notification. Took vehicle to Shop who stated the coolant cap seal was broken, so I had them replace the coolant cap. 3 days later the same Low coolant light came back. Every few days I had to put coolant in my vehicle. I went through 2 bottles of coolant. Over the Christmas holiday Dec/2023. I dropped my vehicle off at a shop. The oil filter housing and cooler gaskets was bad. BMW replaced this piece from a metal part with a plastic piece. This is my only vehicle and I had to pay for this expensive repair so I could get back and forth to work. Prior to me having the repair done, when I was trying to figure out the problem. I noticed a lot of online information of the same issues for 2017 BMW 330I. THe shop . did the repair told me he had done about 10 of these repairs for the same Year/Make and Model.,the past few months. I had to pay $2,637.20 for this repair. There is clearly a notable problem with coolant leaks. I make sure I have vehicle serviced when the notifications come on the screen and have documentation to show this. Please look into this issues.
Additional Notes:
In October of 2023. I notice low coolant notification came on screen. checked coolant saw it was low. Added Coolants. 3 days later same notification. Took vehicle to Shop who stated the coolant cap seal was broken, so I had them replace the coolant cap. 3 days later the same Low coolant light came back. Every few days I had to put coolant in my vehicle. I went through 2 bottles of coolant. Over the Christmas holiday Dec/2023. I dropped my vehicle off at a shop. The oil filter housing and cooler gaskets was bad. BMW replaced this piece from a metal part with a plastic piece. This is my only vehicle and I had to pay for this expensive repair so I could get back and forth to work. Prior to me having the repair done, when I was trying to figure out the problem. I noticed a lot of online information of the same issues for 2017 BMW 330I. THe shop . did the repair told me he had done about 10 of these repairs for the same Year/Make and Model.,the past few months. I had to pay $2,637.20 for this repair. There is clearly a notable problem with coolant leaks. I make sure I have vehicle serviced when the notifications come on the screen and have documentation to show this. Please look into this issues.
Mfg Campaign: 11576755
Recall Date: Mar 11, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
BMW B48 engine. Coolant started leaking and the engine overheated. Unbeknownst to me caus the bottom of the car is covered. I had a mechanic look at it. Found the leak coming from the "oil filter housing unit". When he removed it it was broken at one of the 6 ports inside with the pieces missing presumably fell into the interior of the engine. BMW manufactured these units out of a composite material and not aluminum I assume to save costs and weight. This composite material has failed in many of their engines including the mini cooper. When I looked on line googling it I was shocked at how wide spread it was. It's a costly repair about 2000-2500 for parts and labor. This composite material is also used in their failing water pumps all the failing coolant hose connectors and more I believe.
Corrective Action:
BMW B48 engine. Coolant started leaking and the engine overheated. Unbeknownst to me caus the bottom of the car is covered. I had a mechanic look at it. Found the leak coming from the "oil filter housing unit". When he removed it it was broken at one of the 6 ports inside with the pieces missing presumably fell into the interior of the engine. BMW manufactured these units out of a composite material and not aluminum I assume to save costs and weight. This composite material has failed in many of their engines including the mini cooper. When I looked on line googling it I was shocked at how wide spread it was. It's a costly repair about 2000-2500 for parts and labor. This composite material is also used in their failing water pumps all the failing coolant hose connectors and more I believe.
Additional Notes:
BMW B48 engine. Coolant started leaking and the engine overheated. Unbeknownst to me caus the bottom of the car is covered. I had a mechanic look at it. Found the leak coming from the "oil filter housing unit". When he removed it it was broken at one of the 6 ports inside with the pieces missing presumably fell into the interior of the engine. BMW manufactured these units out of a composite material and not aluminum I assume to save costs and weight. This composite material has failed in many of their engines including the mini cooper. When I looked on line googling it I was shocked at how wide spread it was. It's a costly repair about 2000-2500 for parts and labor. This composite material is also used in their failing water pumps all the failing coolant hose connectors and more I believe.
Mfg Campaign: 11570175
Recall Date: Feb 6, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The plastic oil filter housing assembly developed a crack as we all should know heat and plastic do not do well with each other. Cause my coolant at first to slowly leaked and never gave me a warning of low coolant. Driving 60+ mph then all of a sudden cars goes into limp mode so the person behind me lucky swerved to the left to avoid hitting me. So filled up coolant and same thing happens again about a week later. No visible leaks no dashboard warning of low coolant levels. So I fill up and go. Mind you my engine is already overheating when it tells me on dashboard while going into limp mode at the same time so continuously overheating engine seems to cause more problems water pumps starts leaking and pipes start developing holes. Safety comes into play while driving down a highway when car goes into limp mode causing the driving that’s not paying attention ram into you. Quite a few safety concerns. Never had a chance or opportunity to pull over to self diagnose, car goes into limp mode with no warning. There are several thousands of this reporting the same with oil filter housing assembly. As I am writing this my mechanic is in the process of taking the part off and replacing it with a metal one. This first happened around thanksgiving 2023 and progressively got worse with each week
Corrective Action:
The plastic oil filter housing assembly developed a crack as we all should know heat and plastic do not do well with each other. Cause my coolant at first to slowly leaked and never gave me a warning of low coolant. Driving 60+ mph then all of a sudden cars goes into limp mode so the person behind me lucky swerved to the left to avoid hitting me. So filled up coolant and same thing happens again about a week later. No visible leaks no dashboard warning of low coolant levels. So I fill up and go. Mind you my engine is already overheating when it tells me on dashboard while going into limp mode at the same time so continuously overheating engine seems to cause more problems water pumps starts leaking and pipes start developing holes. Safety comes into play while driving down a highway when car goes into limp mode causing the driving that’s not paying attention ram into you. Quite a few safety concerns. Never had a chance or opportunity to pull over to self diagnose, car goes into limp mode with no warning. There are several thousands of this reporting the same with oil filter housing assembly. As I am writing this my mechanic is in the process of taking the part off and replacing it with a metal one. This first happened around thanksgiving 2023 and progressively got worse with each week
Additional Notes:
The plastic oil filter housing assembly developed a crack as we all should know heat and plastic do not do well with each other. Cause my coolant at first to slowly leaked and never gave me a warning of low coolant. Driving 60+ mph then all of a sudden cars goes into limp mode so the person behind me lucky swerved to the left to avoid hitting me. So filled up coolant and same thing happens again about a week later. No visible leaks no dashboard warning of low coolant levels. So I fill up and go. Mind you my engine is already overheating when it tells me on dashboard while going into limp mode at the same time so continuously overheating engine seems to cause more problems water pumps starts leaking and pipes start developing holes. Safety comes into play while driving down a highway when car goes into limp mode causing the driving that’s not paying attention ram into you. Quite a few safety concerns. Never had a chance or opportunity to pull over to self diagnose, car goes into limp mode with no warning. There are several thousands of this reporting the same with oil filter housing assembly. As I am writing this my mechanic is in the process of taking the part off and replacing it with a metal one. This first happened around thanksgiving 2023 and progressively got worse with each week
Mfg Campaign: 11569210
Recall Date: Feb 1, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Coolant Leak from oil filter housing caused a major repair. The Car has about 109,000 miles. Parked it after work on a Thursday went to drive it to a family dinner Friday, i turned the car on and immediately get a low coolant light. I drove 2 miles down the road, Suddenly the coolant started pouring out and the coolant light comes on again, i return home and have to take my girlfriends car. On the invoice it states, “entire oil filter housing part was replaced”, the plastic used to seal in the coolant had either been destroyed or broken off, not a gasket but a piece from the oil filter housing part. The dealer charged $4500 for the repairs, which they said were “optional” but the engine couldn’t hold coolant. This item is not on the recommended service list, as it’s not an item listed for “wear and tear” However the B48/58 engines are so new that finding enough over 100K miles is not easy to replicate the issue, although message boards have recently discovered this issue occurring with more regularity. Please investigate and help consumers who potentially could be left stranded by this defect.
Corrective Action:
Coolant Leak from oil filter housing caused a major repair. The Car has about 109,000 miles. Parked it after work on a Thursday went to drive it to a family dinner Friday, i turned the car on and immediately get a low coolant light. I drove 2 miles down the road, Suddenly the coolant started pouring out and the coolant light comes on again, i return home and have to take my girlfriends car. On the invoice it states, “entire oil filter housing part was replaced”, the plastic used to seal in the coolant had either been destroyed or broken off, not a gasket but a piece from the oil filter housing part. The dealer charged $4500 for the repairs, which they said were “optional” but the engine couldn’t hold coolant. This item is not on the recommended service list, as it’s not an item listed for “wear and tear” However the B48/58 engines are so new that finding enough over 100K miles is not easy to replicate the issue, although message boards have recently discovered this issue occurring with more regularity. Please investigate and help consumers who potentially could be left stranded by this defect.
Additional Notes:
Coolant Leak from oil filter housing caused a major repair. The Car has about 109,000 miles. Parked it after work on a Thursday went to drive it to a family dinner Friday, i turned the car on and immediately get a low coolant light. I drove 2 miles down the road, Suddenly the coolant started pouring out and the coolant light comes on again, i return home and have to take my girlfriends car. On the invoice it states, “entire oil filter housing part was replaced”, the plastic used to seal in the coolant had either been destroyed or broken off, not a gasket but a piece from the oil filter housing part. The dealer charged $4500 for the repairs, which they said were “optional” but the engine couldn’t hold coolant. This item is not on the recommended service list, as it’s not an item listed for “wear and tear” However the B48/58 engines are so new that finding enough over 100K miles is not easy to replicate the issue, although message boards have recently discovered this issue occurring with more regularity. Please investigate and help consumers who potentially could be left stranded by this defect.
Mfg Campaign: 11562211
Recall Date: Dec 27, 2023
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