AUDI Q7 2018

Complete listing of complaints and recalls for this vehicle

152
Complaints
3
Recalls

Complaints & Recalls

152 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V658000 SAFETY RECALL
94.1K Vehicles Affected
Recall Date: Oct 27, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Potential Risk:
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
FREE Recall Solution:
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 70H8
Notice Date: Nov 17, 2020
Recall Date: Oct 27, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V149000 SAFETY RECALL
229 Vehicles Affected
Recall Date: Mar 16, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Potential Risk:
A sudden loss of loss of steering control may increase the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 36A1
Notice Date: Mar 31, 2020
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V035000 SAFETY RECALL
74.9K Vehicles Affected
Recall Date: Jan 16, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Potential Risk:
A fuel leak in the presence of an ignition source can increase risk of a fire.
FREE Recall Solution:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 24DP
Notice Date: Feb 28, 2019
Recall Date: Jan 16, 2019

Consumer Complaints

152 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11672505 Other
Jul 10, 2025
Defect Description:

ENGINE

Potential Consequences:

#1 CYLINDER LOST COMPRESSION CAUSING CAR TO ALMOST IMMEDIATELY STOP WHILE DRIVING 78MPH ON THE INTERSTATE. CAR WAS TOWED BACK TO MANUFACTURER WHERE I BOUGHT THE CAR. THE CAR 2018 AUDI Q7 HAS 68,000 MILES, ALL SERVICING OF VEHICLE WAS DONE AT DEALERSHIP WHERE I BOUGHT THE CAR. NEVER ANY PROBLEMS WITH ENGINE EXCEPT THE OCCASIONAL NEED FOR ENGINE OIL REQUIRING BEING TOPPED OFF.

Corrective Action:

#1 CYLINDER LOST COMPRESSION CAUSING CAR TO ALMOST IMMEDIATELY STOP WHILE DRIVING 78MPH ON THE INTERSTATE. CAR WAS TOWED BACK TO MANUFACTURER WHERE I BOUGHT THE CAR. THE CAR 2018 AUDI Q7 HAS 68,000 MILES, ALL SERVICING OF VEHICLE WAS DONE AT DEALERSHIP WHERE I BOUGHT THE CAR. NEVER ANY PROBLEMS WITH ENGINE EXCEPT THE OCCASIONAL NEED FOR ENGINE OIL REQUIRING BEING TOPPED OFF.

Additional Notes:

#1 CYLINDER LOST COMPRESSION CAUSING CAR TO ALMOST IMMEDIATELY STOP WHILE DRIVING 78MPH ON THE INTERSTATE. CAR WAS TOWED BACK TO MANUFACTURER WHERE I BOUGHT THE CAR. THE CAR 2018 AUDI Q7 HAS 68,000 MILES, ALL SERVICING OF VEHICLE WAS DONE AT DEALERSHIP WHERE I BOUGHT THE CAR. NEVER ANY PROBLEMS WITH ENGINE EXCEPT THE OCCASIONAL NEED FOR ENGINE OIL REQUIRING BEING TOPPED OFF.

Manufacturer: AUDI
Mfg Campaign: 11672505
Notice Date: Jul 10, 2025
Recall Date: Jul 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11672328 Other
Jul 9, 2025
Defect Description:

SUSPENSION

Potential Consequences:

The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.

Corrective Action:

The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.

Additional Notes:

The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.

Manufacturer: AUDI
Mfg Campaign: 11672328
Notice Date: Jul 9, 2025
Recall Date: Jul 9, 2025
Volkswagen Group Of America, Inc.
Campaign: 11668291 Other
Jun 21, 2025
Defect Description:

ENGINE

Potential Consequences:

This is a well known issue and multiple People have reported on this issue to Audi. It’s is very common in Audi Q7 models from the year 2017 - 2023 where the PCV valve have a defect and the marker on the front passenger and driver side lights as well are out. These are both very costly repairs that are thousands of dollars that truly hurt the consumer. They know that the 3.0 L engine had a severe problem with the PCV valve and crack case and they have not warned customers and it’s truly hurting the consumer in this economy. Please file this petition and I bet customers flock as I saw a Reddit thread with thousands of people complaining about the same common issue and problem with their Audi Q7. CRANK CASE VALVE/OIL SEPARATOR. LOUD WHISTLE NOISE COMING FROM ENGINE Parts: BOLT, Qty 14.00, CA TRIM, Qty 1.00, CA REPAIR KIT, Qty 6.00, CA GASKET, Qty 6.00, CA GASKET, Qty 6.00, CA TUBE, Qty 1.00, CA TUBE, Qty 1.00, CA WASHER, Qty 1.00, CA

Corrective Action:

This is a well known issue and multiple People have reported on this issue to Audi. It’s is very common in Audi Q7 models from the year 2017 - 2023 where the PCV valve have a defect and the marker on the front passenger and driver side lights as well are out. These are both very costly repairs that are thousands of dollars that truly hurt the consumer. They know that the 3.0 L engine had a severe problem with the PCV valve and crack case and they have not warned customers and it’s truly hurting the consumer in this economy. Please file this petition and I bet customers flock as I saw a Reddit thread with thousands of people complaining about the same common issue and problem with their Audi Q7. CRANK CASE VALVE/OIL SEPARATOR. LOUD WHISTLE NOISE COMING FROM ENGINE Parts: BOLT, Qty 14.00, CA TRIM, Qty 1.00, CA REPAIR KIT, Qty 6.00, CA GASKET, Qty 6.00, CA GASKET, Qty 6.00, CA TUBE, Qty 1.00, CA TUBE, Qty 1.00, CA WASHER, Qty 1.00, CA

Additional Notes:

This is a well known issue and multiple People have reported on this issue to Audi. It’s is very common in Audi Q7 models from the year 2017 - 2023 where the PCV valve have a defect and the marker on the front passenger and driver side lights as well are out. These are both very costly repairs that are thousands of dollars that truly hurt the consumer. They know that the 3.0 L engine had a severe problem with the PCV valve and crack case and they have not warned customers and it’s truly hurting the consumer in this economy. Please file this petition and I bet customers flock as I saw a Reddit thread with thousands of people complaining about the same common issue and problem with their Audi Q7. CRANK CASE VALVE/OIL SEPARATOR. LOUD WHISTLE NOISE COMING FROM ENGINE Parts: BOLT, Qty 14.00, CA TRIM, Qty 1.00, CA REPAIR KIT, Qty 6.00, CA GASKET, Qty 6.00, CA GASKET, Qty 6.00, CA TUBE, Qty 1.00, CA TUBE, Qty 1.00, CA WASHER, Qty 1.00, CA

Manufacturer: AUDI
Mfg Campaign: 11668291
Notice Date: Jun 21, 2025
Recall Date: Jun 21, 2025
Volkswagen Group Of America, Inc.
Campaign: 11664230 Other
Jun 1, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Left front side marker light defective.

Corrective Action:

Left front side marker light defective.

Additional Notes:

Left front side marker light defective.

Manufacturer: AUDI
Mfg Campaign: 11664230
Notice Date: Jun 1, 2025
Recall Date: Jun 1, 2025
Volkswagen Group Of America, Inc.
Campaign: 11664102 Other
May 31, 2025
Defect Description:

ENGINE

Potential Consequences:

Water pump failure

Corrective Action:

Water pump failure

Additional Notes:

Water pump failure

Manufacturer: AUDI
Mfg Campaign: 11664102
Notice Date: May 31, 2025
Recall Date: May 31, 2025
Volkswagen Group Of America, Inc.
Campaign: 11662451 Other
May 21, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Corrective Action:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Additional Notes:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Manufacturer: AUDI
Mfg Campaign: 11662451
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Volkswagen Group Of America, Inc.
Campaign: 11662451 Other
May 21, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Corrective Action:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Additional Notes:

"front left" or "front right" "side marker light defective" message Rear brakes loud squeal when reversing.

Manufacturer: AUDI
Mfg Campaign: 11662451
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Volkswagen Group Of America, Inc.
Campaign: 11661032 Other
May 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Audi MMI system, which controls almost everything (radio, navigation, vehicle settings etc) shuts down and restarts every few minutes all by itself. The MMI system restarts completely randomly. It started out of nowhere a few months ago and happens whether driving or parked. Since then it is happening more and more frequently, making the system unusable at times (meaning navigation, radio, etc do not work). I'm afraid this issue is in the vehicle's computer and other components of hte car could be faulty, putting myself and other drivers with Audi cars at risk of injury or death if something with the computer fails. I have researched this issue extensively online and this seems to have appeared in numerous different Audi models and years. This also seems to have started happening fairly recently in most cases. I have not and will not take my vehicle to the dealership for diagnosis because I know they will charge a few hundred dollars just to tell me they cannot find anything (this is what many people have already posted online). There is an OBVIOUS computer system issue with Audi vehicles affecting their MMI system and some sort of fix is needed, for the safety of all vehicle owners.

Corrective Action:

The Audi MMI system, which controls almost everything (radio, navigation, vehicle settings etc) shuts down and restarts every few minutes all by itself. The MMI system restarts completely randomly. It started out of nowhere a few months ago and happens whether driving or parked. Since then it is happening more and more frequently, making the system unusable at times (meaning navigation, radio, etc do not work). I'm afraid this issue is in the vehicle's computer and other components of hte car could be faulty, putting myself and other drivers with Audi cars at risk of injury or death if something with the computer fails. I have researched this issue extensively online and this seems to have appeared in numerous different Audi models and years. This also seems to have started happening fairly recently in most cases. I have not and will not take my vehicle to the dealership for diagnosis because I know they will charge a few hundred dollars just to tell me they cannot find anything (this is what many people have already posted online). There is an OBVIOUS computer system issue with Audi vehicles affecting their MMI system and some sort of fix is needed, for the safety of all vehicle owners.

Additional Notes:

The Audi MMI system, which controls almost everything (radio, navigation, vehicle settings etc) shuts down and restarts every few minutes all by itself. The MMI system restarts completely randomly. It started out of nowhere a few months ago and happens whether driving or parked. Since then it is happening more and more frequently, making the system unusable at times (meaning navigation, radio, etc do not work). I'm afraid this issue is in the vehicle's computer and other components of hte car could be faulty, putting myself and other drivers with Audi cars at risk of injury or death if something with the computer fails. I have researched this issue extensively online and this seems to have appeared in numerous different Audi models and years. This also seems to have started happening fairly recently in most cases. I have not and will not take my vehicle to the dealership for diagnosis because I know they will charge a few hundred dollars just to tell me they cannot find anything (this is what many people have already posted online). There is an OBVIOUS computer system issue with Audi vehicles affecting their MMI system and some sort of fix is needed, for the safety of all vehicle owners.

Manufacturer: AUDI
Mfg Campaign: 11661032
Notice Date: May 14, 2025
Recall Date: May 14, 2025
Volkswagen Group Of America, Inc.
Campaign: 11660203 Other
May 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Corrective Action:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Additional Notes:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Manufacturer: AUDI
Mfg Campaign: 11660203
Notice Date: May 10, 2025
Recall Date: May 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11660203 Other
May 10, 2025
Defect Description:

ENGINE

Potential Consequences:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Corrective Action:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Additional Notes:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Manufacturer: AUDI
Mfg Campaign: 11660203
Notice Date: May 10, 2025
Recall Date: May 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11660203 Other
May 10, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Corrective Action:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Additional Notes:

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue involving my 2018 Audi Q7. The vehicle has experienced repeated drive system malfunctions that result in sudden loss of power, reduced acceleration, and warning messages on the dashboard such as “Drive System: Malfunction” and “Electrical System Failure.” These incidents have occurred while the vehicle was in motion, creating a hazardous situation for both the occupants and surrounding drivers. In my case, the vehicle unexpectedly lost power while driving at highway speeds, forcing me to maneuver to the shoulder with diminished control. This sudden malfunction is unpredictable and could easily result in a collision or serious injury, especially in high-speed or high-traffic conditions. Upon researching this issue, I found that numerous other 2018 Audi Q7 owners have reported similar problems. These complaints consistently cite the same symptoms, including sudden deceleration, electrical system errors, and power steering failure. It appears to be a widespread defect that may warrant a recall or further investigation by the NHTSA. I urge your office to investigate this matter promptly to prevent potential injuries or fatalities. I am willing to provide service records, diagnostic codes, photos, or any other documentation that may support this complaint. Thank you for your attention to this serious safety concern. I hope the NHTSA will take appropriate action to ensure the safety of all drivers affected by this defect.

Manufacturer: AUDI
Mfg Campaign: 11660203
Notice Date: May 10, 2025
Recall Date: May 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11659517 Other
May 7, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

We had a warning light go on on the dash advising there was an issue with the driver's side side marker lamp. In looking at the lamp, it is still illuminating, just not as bright as normal. This is a known issue with Audi - several complaints have been made already and there is even a recall on certain vins. My vin was not included in this so the cost is falling on me (in the form of $6200 not including tax) despite this being the exact same issue in the recall.

Corrective Action:

We had a warning light go on on the dash advising there was an issue with the driver's side side marker lamp. In looking at the lamp, it is still illuminating, just not as bright as normal. This is a known issue with Audi - several complaints have been made already and there is even a recall on certain vins. My vin was not included in this so the cost is falling on me (in the form of $6200 not including tax) despite this being the exact same issue in the recall.

Additional Notes:

We had a warning light go on on the dash advising there was an issue with the driver's side side marker lamp. In looking at the lamp, it is still illuminating, just not as bright as normal. This is a known issue with Audi - several complaints have been made already and there is even a recall on certain vins. My vin was not included in this so the cost is falling on me (in the form of $6200 not including tax) despite this being the exact same issue in the recall.

Manufacturer: AUDI
Mfg Campaign: 11659517
Notice Date: May 7, 2025
Recall Date: May 7, 2025
Volkswagen Group Of America, Inc.
Campaign: 11658678 Other
May 3, 2025
Defect Description:

ENGINE

Potential Consequences:

The engine burns oil. At about 60k miles started to burn about a liter every 10k miles. Once the engine got to about 80K engines it started burning a leter about every 1K miles. The high amount of oil consumption fouled the spark plugs, coils, injectors and sensors. This resulted in a drive system malfunction, caused loss of power in the engine that ultimately ruined the engine with less than 100K miles.

Corrective Action:

The engine burns oil. At about 60k miles started to burn about a liter every 10k miles. Once the engine got to about 80K engines it started burning a leter about every 1K miles. The high amount of oil consumption fouled the spark plugs, coils, injectors and sensors. This resulted in a drive system malfunction, caused loss of power in the engine that ultimately ruined the engine with less than 100K miles.

Additional Notes:

The engine burns oil. At about 60k miles started to burn about a liter every 10k miles. Once the engine got to about 80K engines it started burning a leter about every 1K miles. The high amount of oil consumption fouled the spark plugs, coils, injectors and sensors. This resulted in a drive system malfunction, caused loss of power in the engine that ultimately ruined the engine with less than 100K miles.

Manufacturer: AUDI
Mfg Campaign: 11658678
Notice Date: May 3, 2025
Recall Date: May 3, 2025
Volkswagen Group Of America, Inc.
Campaign: 11654585 Other
Apr 14, 2025
Defect Description:

ENGINE

Potential Consequences:

Engine Rebuild/Replace: Cylinder 1 intake valve has broken causing misfire/ oil consumption. Due to piece of valve falling into combustion chamber, damage/scoring on cylinder wall. Recommend replacement of engine

Corrective Action:

Engine Rebuild/Replace: Cylinder 1 intake valve has broken causing misfire/ oil consumption. Due to piece of valve falling into combustion chamber, damage/scoring on cylinder wall. Recommend replacement of engine

Additional Notes:

Engine Rebuild/Replace: Cylinder 1 intake valve has broken causing misfire/ oil consumption. Due to piece of valve falling into combustion chamber, damage/scoring on cylinder wall. Recommend replacement of engine

Manufacturer: AUDI
Mfg Campaign: 11654585
Notice Date: Apr 14, 2025
Recall Date: Apr 14, 2025
Volkswagen Group Of America, Inc.
Campaign: 11648378 Other
Mar 14, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.

Corrective Action:

Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.

Additional Notes:

Twice, without logically-relevant symptom or warning, when the vehicle attempted to accelerate from a low speed in the middle of a busy intersection, the AEB incorrectly activated, suddenly stopped the vehicle, startled the drivers, and nearly caused accidents. Turned out, this was known behavior caused by a design defect software bug in the "door control modules" for which a software update had been released but never publicly announced. Audi charged us $315 for the software update, but since it is a manufacturing defect causing a critical safety issue, it should be covered by a safety recall, all owners of Audi vehicles with the affected "door control modules" should be proactively notified of the software update and should receive it without cost.

Manufacturer: AUDI
Mfg Campaign: 11648378
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Volkswagen Group Of America, Inc.
Campaign: 11648122 Other
Mar 13, 2025
Defect Description:

ENGINE

Potential Consequences:

For over 24+ months now, the engine has been showing signs of excessive oil consumption. I've had the engine light come on requesting for me to add a quart of oil...on average, every 2,000 miles. I'm concerned with this excessive oil consumption as it is a major safety issue, as the piston rings may fail due to a possible faulty engine design (most likely since this excessive oil consumption is a frequent occurrence with other drivers of this vehicle). When discussed with the dealership, they are aware of the situation (2017-2019 Audi Q7 excessive oil consumption) and they request that I pay for an engine compression test. This amount of oil consumption shouldn't happen.

Corrective Action:

For over 24+ months now, the engine has been showing signs of excessive oil consumption. I've had the engine light come on requesting for me to add a quart of oil...on average, every 2,000 miles. I'm concerned with this excessive oil consumption as it is a major safety issue, as the piston rings may fail due to a possible faulty engine design (most likely since this excessive oil consumption is a frequent occurrence with other drivers of this vehicle). When discussed with the dealership, they are aware of the situation (2017-2019 Audi Q7 excessive oil consumption) and they request that I pay for an engine compression test. This amount of oil consumption shouldn't happen.

Additional Notes:

For over 24+ months now, the engine has been showing signs of excessive oil consumption. I've had the engine light come on requesting for me to add a quart of oil...on average, every 2,000 miles. I'm concerned with this excessive oil consumption as it is a major safety issue, as the piston rings may fail due to a possible faulty engine design (most likely since this excessive oil consumption is a frequent occurrence with other drivers of this vehicle). When discussed with the dealership, they are aware of the situation (2017-2019 Audi Q7 excessive oil consumption) and they request that I pay for an engine compression test. This amount of oil consumption shouldn't happen.

Manufacturer: AUDI
Mfg Campaign: 11648122
Notice Date: Mar 13, 2025
Recall Date: Mar 13, 2025
Volkswagen Group Of America, Inc.
Campaign: 11647430 Other
Mar 10, 2025
Defect Description:

ENGINE

Potential Consequences:

First time on highway since getting it back from the car repair vendor two days prior. Drive system malfunction occurred on the highway drive approx.13 miles from my house. Car lost power and would stall and would barely idle. Stopped in the middle of highway traffic 3 times. Got the car towed to vendor that had serviced my car 2 days prior which involved changing rear brake pads and rotors, 6 supercharged spark plugs and air filter. Estimate of issue was damaged exhaust valves on cylinder 2 & 4. Recommended service was remove the cylinder heads, replace all exhaust valves, clean pistons and combustion chambers $8,032.99.

Corrective Action:

First time on highway since getting it back from the car repair vendor two days prior. Drive system malfunction occurred on the highway drive approx.13 miles from my house. Car lost power and would stall and would barely idle. Stopped in the middle of highway traffic 3 times. Got the car towed to vendor that had serviced my car 2 days prior which involved changing rear brake pads and rotors, 6 supercharged spark plugs and air filter. Estimate of issue was damaged exhaust valves on cylinder 2 & 4. Recommended service was remove the cylinder heads, replace all exhaust valves, clean pistons and combustion chambers $8,032.99.

Additional Notes:

First time on highway since getting it back from the car repair vendor two days prior. Drive system malfunction occurred on the highway drive approx.13 miles from my house. Car lost power and would stall and would barely idle. Stopped in the middle of highway traffic 3 times. Got the car towed to vendor that had serviced my car 2 days prior which involved changing rear brake pads and rotors, 6 supercharged spark plugs and air filter. Estimate of issue was damaged exhaust valves on cylinder 2 & 4. Recommended service was remove the cylinder heads, replace all exhaust valves, clean pistons and combustion chambers $8,032.99.

Manufacturer: AUDI
Mfg Campaign: 11647430
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11646592 Other
Mar 5, 2025
Defect Description:

ENGINE

Potential Consequences:

The vehicle developed a misfire on cylinder 1. The dealership ran a 3 hour diagnostic that included using a borescope on all cylinders. One of the valves on cylinder 1 was identified as bad. The dealership indicated the only solution was to replace the engine and suggested trading the vehicle in for a new car.

Corrective Action:

The vehicle developed a misfire on cylinder 1. The dealership ran a 3 hour diagnostic that included using a borescope on all cylinders. One of the valves on cylinder 1 was identified as bad. The dealership indicated the only solution was to replace the engine and suggested trading the vehicle in for a new car.

Additional Notes:

The vehicle developed a misfire on cylinder 1. The dealership ran a 3 hour diagnostic that included using a borescope on all cylinders. One of the valves on cylinder 1 was identified as bad. The dealership indicated the only solution was to replace the engine and suggested trading the vehicle in for a new car.

Manufacturer: AUDI
Mfg Campaign: 11646592
Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636014 Other
Jan 15, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Corrective Action:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Additional Notes:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Manufacturer: AUDI
Mfg Campaign: 11636014
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025
Volkswagen Group Of America, Inc.
Campaign: 11636014 Other
Jan 15, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Corrective Action:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Additional Notes:

Getting error message again regarding "Front Right Side Marker Light Defective". This issue was already addressed back in late 2024 by my local Audi service center, but has popped back up again for the second time. My car has a little over 100K and has no other problems. There was an Audi recall Campaign 97CB (NHTSA campaign ID #16V642000) that addresses this exact issue and applies to some affected VIN numbers, but mine is not included. Seem to be occurring with a lot of regularity based on research online.

Manufacturer: AUDI
Mfg Campaign: 11636014
Notice Date: Jan 15, 2025
Recall Date: Jan 15, 2025

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