Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 48M5
Recall Date: Sep 8, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72F8
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69O3
Recall Date: Jul 8, 2016
Consumer Complaints
362 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55K miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Corrective Action:
Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55K miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Additional Notes:
Hi, NHTSA we found our 2017 Audi Q7 the rear suspension coil springs are broken, the vehicle is only 55K miles so far. Everyday normally driving, bring kids to school or go to work. I checked this online, many Audi owner complains about this issues, not just only Q7 models. Please investigate the issue. Audi should recall this parts and give the owner compensation. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Mfg Campaign: 11575188
Recall Date: Mar 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Right side marker defective keeps coming on when headlight turns on. The light works fine but Audi wants to charge over 4K to replace headlamp. Audi stated it’s tiny bulb on side to fix, I have to replace entire headlamp. This is an electrical issue that lot of Audi Q7 owners have reported and I shouldn’t be liable to fix a defective issue.
Corrective Action:
Right side marker defective keeps coming on when headlight turns on. The light works fine but Audi wants to charge over 4K to replace headlamp. Audi stated it’s tiny bulb on side to fix, I have to replace entire headlamp. This is an electrical issue that lot of Audi Q7 owners have reported and I shouldn’t be liable to fix a defective issue.
Additional Notes:
Right side marker defective keeps coming on when headlight turns on. The light works fine but Audi wants to charge over 4K to replace headlamp. Audi stated it’s tiny bulb on side to fix, I have to replace entire headlamp. This is an electrical issue that lot of Audi Q7 owners have reported and I shouldn’t be liable to fix a defective issue.
Mfg Campaign: 11574980
Recall Date: Mar 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SEAT BELTS:FRONT:RETRACTOR
Potential Consequences:
The contact owns a 2017 Audi Q7. The contact was informed by her son of a failure with the front passenger’s side seat belt. The contact stated that the seat belt service warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test. The contact was informed that the seat belt retractor had failed. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 Audi Q7. The contact was informed by her son of a failure with the front passenger’s side seat belt. The contact stated that the seat belt service warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test. The contact was informed that the seat belt retractor had failed. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 Audi Q7. The contact was informed by her son of a failure with the front passenger’s side seat belt. The contact stated that the seat belt service warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test. The contact was informed that the seat belt retractor had failed. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Mfg Campaign: 11574651
Recall Date: Feb 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Corrective Action:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Additional Notes:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Mfg Campaign: 11574789
Recall Date: Feb 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Corrective Action:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Additional Notes:
Side marker light warning is illuminated even though light is working. Warning comes on when the lights come on.
Mfg Campaign: 11574789
Recall Date: Feb 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Repeated & Distracting dashboard warning for "Front Left Side Marker Light Defective." Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS. This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000
Corrective Action:
Repeated & Distracting dashboard warning for "Front Left Side Marker Light Defective." Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS. This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000
Additional Notes:
Repeated & Distracting dashboard warning for "Front Left Side Marker Light Defective." Instead of merely replacing a bulb, Audi requires a $2500+ headlight housing to be replaced. Problem confirmed by both independent shop and Audi dealership. Many Audi owners have found ways to deactive the side lights, dimishing safety, or they have to endure the distraction of an alert on the dash EVERY 20 SECONDS. This issue needs to be added to the existing Audi recall 97CD or NHTSA campaign ID 16V642000
Mfg Campaign: 11574490
Recall Date: Feb 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional VINs.
Corrective Action:
Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional VINs.
Additional Notes:
Right side marker light is getting repeated warnings despite headlight working fine. Repair options are either over $4K or disabling the marker light which is much less expensive but reduces safety. I and many others will be opting to disable the light, reducing safety. Audi should issue a recall for this defective marker light that includes additional VINs.
Mfg Campaign: 11574158
Recall Date: Feb 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I am receiving dashboard warning error "Front right side marker light defective" when headlights are in use. The warning occurs when headlights are on and intermittently illuminates with a beep warning sound. It can happen every few seconds or every few minutes. It is very annoying. This problem started when the car was around 82,000 miles. The same thing happened on the OTHER side of the car around 72,000 miles, with the "Front LEFT side marker light defective" warning appearing. At that time the car was still under extended warranty (which expired at 80,000 miles) and the Audi dealer diagnosed the LEFT side problem as a "defective headlight assembly." The dealer replaced the headlight assembly at a cost of $3655 which was covered by the extended warranty. Now, with the extended warranty elapsed, the problem is happening on the RIGHT side. Online research shows very high numbers of 2017 Audi Q7 owners complaining about this issue. Audi recall 97CB (NHTSA 16V642000) exists for this issue but Audi only applied it to some 2017 model year VINs. My 2017 Q7 VIN is not included. It should be. Clearly this issue is rampant in this model+year combination, and owners should not have to spend thousands of dollars for it to be repaired.
Corrective Action:
I am receiving dashboard warning error "Front right side marker light defective" when headlights are in use. The warning occurs when headlights are on and intermittently illuminates with a beep warning sound. It can happen every few seconds or every few minutes. It is very annoying. This problem started when the car was around 82,000 miles. The same thing happened on the OTHER side of the car around 72,000 miles, with the "Front LEFT side marker light defective" warning appearing. At that time the car was still under extended warranty (which expired at 80,000 miles) and the Audi dealer diagnosed the LEFT side problem as a "defective headlight assembly." The dealer replaced the headlight assembly at a cost of $3655 which was covered by the extended warranty. Now, with the extended warranty elapsed, the problem is happening on the RIGHT side. Online research shows very high numbers of 2017 Audi Q7 owners complaining about this issue. Audi recall 97CB (NHTSA 16V642000) exists for this issue but Audi only applied it to some 2017 model year VINs. My 2017 Q7 VIN is not included. It should be. Clearly this issue is rampant in this model+year combination, and owners should not have to spend thousands of dollars for it to be repaired.
Additional Notes:
I am receiving dashboard warning error "Front right side marker light defective" when headlights are in use. The warning occurs when headlights are on and intermittently illuminates with a beep warning sound. It can happen every few seconds or every few minutes. It is very annoying. This problem started when the car was around 82,000 miles. The same thing happened on the OTHER side of the car around 72,000 miles, with the "Front LEFT side marker light defective" warning appearing. At that time the car was still under extended warranty (which expired at 80,000 miles) and the Audi dealer diagnosed the LEFT side problem as a "defective headlight assembly." The dealer replaced the headlight assembly at a cost of $3655 which was covered by the extended warranty. Now, with the extended warranty elapsed, the problem is happening on the RIGHT side. Online research shows very high numbers of 2017 Audi Q7 owners complaining about this issue. Audi recall 97CB (NHTSA 16V642000) exists for this issue but Audi only applied it to some 2017 model year VINs. My 2017 Q7 VIN is not included. It should be. Clearly this issue is rampant in this model+year combination, and owners should not have to spend thousands of dollars for it to be repaired.
Mfg Campaign: 11573772
Recall Date: Feb 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight side marker bulb out. A malfunctioning side marker light not only compromises the visibility of your vehicle to other drivers, especially in low-light conditions, but also heightens the risk of accidents, particularly during lane changes or turns.
Corrective Action:
Headlight side marker bulb out. A malfunctioning side marker light not only compromises the visibility of your vehicle to other drivers, especially in low-light conditions, but also heightens the risk of accidents, particularly during lane changes or turns.
Additional Notes:
Headlight side marker bulb out. A malfunctioning side marker light not only compromises the visibility of your vehicle to other drivers, especially in low-light conditions, but also heightens the risk of accidents, particularly during lane changes or turns.
Mfg Campaign: 11573786
Recall Date: Feb 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Corrective Action:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Additional Notes:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Mfg Campaign: 11573493
Recall Date: Feb 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Corrective Action:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Additional Notes:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Mfg Campaign: 11573493
Recall Date: Feb 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Corrective Action:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Additional Notes:
I got the checking engine malfunction. took it to the dealer for dianogtic found code P052E001 PCV ( crankcase breather valve fault and it need to be replace because it also caused the emission issue). I found it was under extentison warranty to 10 year or 120000 miles , I contacted Audi and they said my VIN is not eligible to the warranty. I believed they should provide the extension warranty for all of their vehicles.
Mfg Campaign: 11573493
Recall Date: Feb 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Corrective Action:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Additional Notes:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Mfg Campaign: 11573070
Recall Date: Feb 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Corrective Action:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Additional Notes:
You have a safety recall #16V-642 for this model and the dealer did not put my vin# in the recall but yet my vehicle is saying the the left and right side marker lights are defective and the dealer will not correct it, instead they are trying to make me pay to replace the entire light harness for both head light assembly for $4,000, my next stop is with a class action law suit to get this taken up. I am wondering how many people with these cars have paid to replace their lights when apparently it’s just a software update but you cannot get the dealers to do it because in their computers Audi did not enter all the vin numbers affected by this recall. I am asking for your help in this situation since you have the recall.
Mfg Campaign: 11573070
Recall Date: Feb 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering shaft bolt was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The contact was informed the VIN was not included in the NHTSA Campaign Number: 20V149000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering shaft bolt was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The contact was informed the VIN was not included in the NHTSA Campaign Number: 20V149000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Audi Q7. The contact stated that while driving at various speeds the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering shaft bolt was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The contact was informed the VIN was not included in the NHTSA Campaign Number: 20V149000(Steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The manufacturer was not yet contacted regarding the failure. The failure mileage was 70,000.
Mfg Campaign: 11572048
Recall Date: Feb 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100.00. Recall no. 16V642000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Corrective Action:
I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100.00. Recall no. 16V642000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Additional Notes:
I never received an recall for this issue below and my vehicle is having this problem. My safety is being put at risk due to this. Please help. I'm requesting this recall to reimburse for costs of repair which is $5100.00. Recall no. 16V642000 Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." Recall consequence If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash. Recall action Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Mfg Campaign: 11570878
Recall Date: Feb 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.
Corrective Action:
There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.
Additional Notes:
There is a known oil consumption problem. And I have experienced having to fill up my oil every 200 miles. There is no proof of an oil leak but it just uses it constantly. It has left my car overheating in two cities with my toddlers.
Mfg Campaign: 11569834
Recall Date: Feb 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Corrective Action:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Additional Notes:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Mfg Campaign: 11567261
Recall Date: Jan 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Corrective Action:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Additional Notes:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Mfg Campaign: 11567261
Recall Date: Jan 23, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Corrective Action:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Additional Notes:
I was driving on the freeway at 60 MPH when pushing on the gas pedal, the Audi Q7 2017 started to de-accelerate from 60 - 30 and then went lower. The gas pedal then locked while still on a lane on the freeway and luckily I was able to quickly move to the shoulder of the freeway. From there my car proceeded to not start and kept flashing low battery, telling me to put it into drive. I could not put it into drive to start the car. There were NO WARNINGS as the car lost speed on the freeway and a mechanic has determined it is the fuel pump. This was a very scary incident as my two young children and dog were in the car and if I hadn't been able to move to the side quickly, we would have been stopped in the middle of a busy city freeway. Additionally, it took a tow truck two hours to reach us. I keep my car well maintained with service.
Mfg Campaign: 11567261
Recall Date: Jan 23, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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