Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 48M5
Recall Date: Sep 8, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72F8
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69O3
Recall Date: Jul 8, 2016
Consumer Complaints
362 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Corrective Action:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Additional Notes:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Mfg Campaign: 11619166
Recall Date: Oct 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Corrective Action:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Additional Notes:
Front right side marker light defective warning on dash - request to include in Audi recall campaign 97CB (NHTSA campaign ID 16V642000)
Mfg Campaign: 11619166
Recall Date: Oct 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 7 year old car now display the below error and Audi says it will cost $6000 to fix this. $6K to fix a broken light is unacceptable especially because it is a known issue. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue.
Corrective Action:
My 7 year old car now display the below error and Audi says it will cost $6000 to fix this. $6K to fix a broken light is unacceptable especially because it is a known issue. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue.
Additional Notes:
My 7 year old car now display the below error and Audi says it will cost $6000 to fix this. $6K to fix a broken light is unacceptable especially because it is a known issue. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue.
Mfg Campaign: 11618282
Recall Date: Oct 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My 2017 Audi Q7 is reporting a "front right side marker light defective" message. This happened after the car was brought into the dealer. The light is functional according to the dealer and visual inspection but I was told this is a nuisance error message. The dealer said even though it is working fine, I can pay $4,000 to have the light replaced to make the message go away. Or the other option is to just live with it, which means when it does go out I won't know that it has failed. This seems like a defective part that should be recalled.
Corrective Action:
My 2017 Audi Q7 is reporting a "front right side marker light defective" message. This happened after the car was brought into the dealer. The light is functional according to the dealer and visual inspection but I was told this is a nuisance error message. The dealer said even though it is working fine, I can pay $4,000 to have the light replaced to make the message go away. Or the other option is to just live with it, which means when it does go out I won't know that it has failed. This seems like a defective part that should be recalled.
Additional Notes:
My 2017 Audi Q7 is reporting a "front right side marker light defective" message. This happened after the car was brought into the dealer. The light is functional according to the dealer and visual inspection but I was told this is a nuisance error message. The dealer said even though it is working fine, I can pay $4,000 to have the light replaced to make the message go away. Or the other option is to just live with it, which means when it does go out I won't know that it has failed. This seems like a defective part that should be recalled.
Mfg Campaign: 11618049
Recall Date: Oct 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I keep getting a "Front right side marker light defective." error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.
Corrective Action:
I keep getting a "Front right side marker light defective." error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.
Additional Notes:
I keep getting a "Front right side marker light defective." error. There is nothing wrong with the lamp but Audi wants to charge $4,000 to fix. This appears to be happening to other Q7 owners so I am reporting.
Mfg Campaign: 11617512
Recall Date: Oct 1, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Audi Q7. The contact stated while driving at an undisclosed speed, the low oil level warning light illuminated with a message that the engine was 1-quart low on engine oil. The contact added 1-quart of engine oil. However, after driving 1,000 miles, a message indicated that the engine was 1-quart low on engine oil. The contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.
Corrective Action:
The contact owns a 2017 Audi Q7. The contact stated while driving at an undisclosed speed, the low oil level warning light illuminated with a message that the engine was 1-quart low on engine oil. The contact added 1-quart of engine oil. However, after driving 1,000 miles, a message indicated that the engine was 1-quart low on engine oil. The contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.
Additional Notes:
The contact owns a 2017 Audi Q7. The contact stated while driving at an undisclosed speed, the low oil level warning light illuminated with a message that the engine was 1-quart low on engine oil. The contact added 1-quart of engine oil. However, after driving 1,000 miles, a message indicated that the engine was 1-quart low on engine oil. The contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 111,000.
Mfg Campaign: 11616670
Recall Date: Sep 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Audi Q& Prestige. It started using more oil after 103,000 miles to the tune of 1 qt per 10000 miles. I checked on line and there was many complaints about this on this and different models. People have said it costs around 11,000.00 dollars to fix whatever the problem is. After a period of time, as reported by various on line complaints, the engine starts to stutter and miss. Plugs begin to foul and seat rings for plugs become unreliable and start leaking. It seems to me there should be a recall as these vehicles are very expensive and boost reliability.
Corrective Action:
I have a 2017 Audi Q& Prestige. It started using more oil after 103,000 miles to the tune of 1 qt per 10000 miles. I checked on line and there was many complaints about this on this and different models. People have said it costs around 11,000.00 dollars to fix whatever the problem is. After a period of time, as reported by various on line complaints, the engine starts to stutter and miss. Plugs begin to foul and seat rings for plugs become unreliable and start leaking. It seems to me there should be a recall as these vehicles are very expensive and boost reliability.
Additional Notes:
I have a 2017 Audi Q& Prestige. It started using more oil after 103,000 miles to the tune of 1 qt per 10000 miles. I checked on line and there was many complaints about this on this and different models. People have said it costs around 11,000.00 dollars to fix whatever the problem is. After a period of time, as reported by various on line complaints, the engine starts to stutter and miss. Plugs begin to foul and seat rings for plugs become unreliable and start leaking. It seems to me there should be a recall as these vehicles are very expensive and boost reliability.
Mfg Campaign: 11615864
Recall Date: Sep 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
"front left" or "front right" "side marker light defective" message
Corrective Action:
"front left" or "front right" "side marker light defective" message
Additional Notes:
"front left" or "front right" "side marker light defective" message
Mfg Campaign: 11615541
Recall Date: Sep 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Error message: Front Right Side Marker Light Defective. Recall was made for 2017 Q7's : 16V-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.
Corrective Action:
Error message: Front Right Side Marker Light Defective. Recall was made for 2017 Q7's : 16V-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.
Additional Notes:
Error message: Front Right Side Marker Light Defective. Recall was made for 2017 Q7's : 16V-642 but did not include my VIN. Dealer wants to charge $3500 to fix. Error appears everyone time lights are put on.
Mfg Campaign: 11613347
Recall Date: Sep 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Error warning "front right side marker defective" is displayed. Other 2017 Q7s are included on the recall list for this issue (recall #16V642000) but our VIN number is not included.
Corrective Action:
Error warning "front right side marker defective" is displayed. Other 2017 Q7s are included on the recall list for this issue (recall #16V642000) but our VIN number is not included.
Additional Notes:
Error warning "front right side marker defective" is displayed. Other 2017 Q7s are included on the recall list for this issue (recall #16V642000) but our VIN number is not included.
Mfg Campaign: 11612703
Recall Date: Sep 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My car side marker light defective code is on. These cars had a recall “ Audi recall campaign 97CB (NHTSA campaign ID 16V642000” dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it’ was a safety recall. Please assist me with this issue. Thank you
Corrective Action:
My car side marker light defective code is on. These cars had a recall “ Audi recall campaign 97CB (NHTSA campaign ID 16V642000” dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it’ was a safety recall. Please assist me with this issue. Thank you
Additional Notes:
My car side marker light defective code is on. These cars had a recall “ Audi recall campaign 97CB (NHTSA campaign ID 16V642000” dealer says I need to replace the headlight assembly. But I believe dealers should fix the issue as it’ was a safety recall. Please assist me with this issue. Thank you
Mfg Campaign: 11611302
Recall Date: Aug 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.
Corrective Action:
The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.
Additional Notes:
The front side marker lights are defective see manual warning. Called dealer and they said the headlight needs replacement at a cost of over 6 thousand dollars. There is a recall for this but my vin number is not included.
Mfg Campaign: 11611483
Recall Date: Aug 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The front left side market light defective message is coming up. I read a recall had been done for this for some VINS but not all. How do I get it on the recall list?
Corrective Action:
The front left side market light defective message is coming up. I read a recall had been done for this for some VINS but not all. How do I get it on the recall list?
Additional Notes:
The front left side market light defective message is coming up. I read a recall had been done for this for some VINS but not all. How do I get it on the recall list?
Mfg Campaign: 11609647
Recall Date: Aug 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil consumption increased over time to 1qt per 400 miles causing engine misfire in cyclinder 5 then 2,3. Engine now requires exhaust valve replacement and or complete replacement or overhaul at 140k mileage. Problem started at 90k miles.
Corrective Action:
Oil consumption increased over time to 1qt per 400 miles causing engine misfire in cyclinder 5 then 2,3. Engine now requires exhaust valve replacement and or complete replacement or overhaul at 140k mileage. Problem started at 90k miles.
Additional Notes:
Oil consumption increased over time to 1qt per 400 miles causing engine misfire in cyclinder 5 then 2,3. Engine now requires exhaust valve replacement and or complete replacement or overhaul at 140k mileage. Problem started at 90k miles.
Mfg Campaign: 11609698
Recall Date: Aug 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Received “left front side marker deficient” warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.
Corrective Action:
Received “left front side marker deficient” warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.
Additional Notes:
Received “left front side marker deficient” warning. Warning appears when lights are turned on. Have been made aware that this issue may have been addressed for some, but not all, 2017 Q7s in a previous recall. This is a safety issue as the car could be less visible at night. Audi charging several thousand dollars for a new headlight assembly; should fix problem for free as it is a well known issue for this year of Q7 at this point.
Mfg Campaign: 11609846
Recall Date: Aug 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s , all 2017 Q7s should be included in the recall.
Corrective Action:
The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s , all 2017 Q7s should be included in the recall.
Additional Notes:
The "front right-side marker light is defective" message illuminated in my dash February 2024 when my car is in the garage or gets dark. It does not impact the functions of the car and there is an amber reflector beneath it. According to Federal Law, these are necessary to be visible to others, and without these my car will not pass inspection. However, due to the engineering of the vehicle it requires $5000 to fix. It requires replacing the entire headlight assembly, which is a poor design for the consumer but benefit to the manufacturer. The Audi recall campaign 97CB (NHTSA campaign ID 16 V 642000) addresses this exact issue and applies to some affected VIN numbers but not all. It appears that this issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. If this is an issue with 2017 Audi Q7s , all 2017 Q7s should be included in the recall.
Mfg Campaign: 11609426
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Corrective Action:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Additional Notes:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Mfg Campaign: 11609165
Recall Date: Aug 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Corrective Action:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Additional Notes:
Engine oil consumption, suv requires a quart of oil in between oil changes. Also head light gives warning sign of the side marker being faulty.
Mfg Campaign: 11609165
Recall Date: Aug 17, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Corrective Action:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Additional Notes:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Mfg Campaign: 11608656
Recall Date: Aug 15, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Corrective Action:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Additional Notes:
The contact's husband owns a 2017 Audi Q7. The contact stated while driving and activating the headlights, there was a message stating that the side marker lights were inoperable displayed. The contact stated that the failure recurred whenever the headlights were activated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not included NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting) and could not be repaired under the recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 64,000.
Mfg Campaign: 11608656
Recall Date: Aug 15, 2024
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