Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 48M5
Recall Date: Sep 8, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72F8
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69O3
Recall Date: Jul 8, 2016
Consumer Complaints
362 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Corrective Action:
"Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Additional Notes:
"Front left side market light defective" - When the vehicle turns on and the lights activate the side marker lights do not illuminate. There was a recall for this model and year but doesn't include my VIN#. This is happening to MANY 2017 Q7 models. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Mfg Campaign: 11632882
Recall Date: Dec 28, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles. I bought the car used in 2020 with approx 35k miles on it. At about 55k miles, I began getting a warning on the dash that says “front (left/right) side marker light defective. see owners manual.” It began with the left light only. I had the car inspected at an independent repair shop and there were no issues with the light. They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls. I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k. I refused, and dealt with the warning. At about 75k miles, the right side has started coming on as well. I had it checked with the repair shop, and confirmed the light is working. My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN’s. The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether. This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle. Thank you.
Corrective Action:
There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles. I bought the car used in 2020 with approx 35k miles on it. At about 55k miles, I began getting a warning on the dash that says “front (left/right) side marker light defective. see owners manual.” It began with the left light only. I had the car inspected at an independent repair shop and there were no issues with the light. They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls. I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k. I refused, and dealt with the warning. At about 75k miles, the right side has started coming on as well. I had it checked with the repair shop, and confirmed the light is working. My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN’s. The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether. This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle. Thank you.
Additional Notes:
There is an issue with this vehicle that seems to have been addressed by Audi recall campaign 97CB (NHTSA campaign ID 16V642000), however it does not apply to all affected vehicles. I bought the car used in 2020 with approx 35k miles on it. At about 55k miles, I began getting a warning on the dash that says “front (left/right) side marker light defective. see owners manual.” It began with the left light only. I had the car inspected at an independent repair shop and there were no issues with the light. They thought maybe there was a wiring or sensor issue and suggested I check with Audi for any open recalls. I called the Audi dealer and explained the issue, they said there were no recalls and suggested replacing the headlight assembly for about $4k. I refused, and dealt with the warning. At about 75k miles, the right side has started coming on as well. I had it checked with the repair shop, and confirmed the light is working. My research has shown many others experience this issue, and Audi is aware of it, but the recall only covered a small number of VIN’s. The others have opted to get a re-programming device (OBD-11) and disable the marker lights altogether. This will result in the side marker lights not being lit, meaning the car is less safe than intended. Please see if something can be done to add all affected vehicles to the Audi recall so I can have this issue repaired and not compromise the safety of the vehicle. Thank you.
Mfg Campaign: 11632553
Recall Date: Dec 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.
Corrective Action:
2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.
Additional Notes:
2017 Audi Q7 , issue is Left marker light not working according to the dash computer, called Audi , inspected and they said it works but is dimmer than the other side, so needs replaced. $6000.... not doing that, called Audi customer service and they would do a good will for less but still $4000.. I chose to just put up with it since it works and the dash light stays on all the time. Then months go by and now the Right marker light not working, same thing. works but the computer says it doesnt. This is a issue with Audi and needs to be a recall. The warning light states left light out, then flashes and says the right light is out. BOTH lights work, but computer says it doesnt.. the dash light and the dinging noise needs to be a recall.
Mfg Campaign: 11631963
Recall Date: Dec 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine malfunctioned with 126,292 miles on it after always servicing it at dealer. Diagnosis was "broken valve". This was after communicating with dealer regarding excessive oil consumption and "drive system malfunction". Dealer repaired spark plugs.
Corrective Action:
Engine malfunctioned with 126,292 miles on it after always servicing it at dealer. Diagnosis was "broken valve". This was after communicating with dealer regarding excessive oil consumption and "drive system malfunction". Dealer repaired spark plugs.
Additional Notes:
Engine malfunctioned with 126,292 miles on it after always servicing it at dealer. Diagnosis was "broken valve". This was after communicating with dealer regarding excessive oil consumption and "drive system malfunction". Dealer repaired spark plugs.
Mfg Campaign: 11630736
Recall Date: Dec 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Light comes on dash when you cut in lights only that says Front side marker light defective All lights work can’t sell or trade with out repairs that dealer wonts $8000 for a car that’s not worth that was a old recall for this problem still exist Please help
Corrective Action:
Light comes on dash when you cut in lights only that says Front side marker light defective All lights work can’t sell or trade with out repairs that dealer wonts $8000 for a car that’s not worth that was a old recall for this problem still exist Please help
Additional Notes:
Light comes on dash when you cut in lights only that says Front side marker light defective All lights work can’t sell or trade with out repairs that dealer wonts $8000 for a car that’s not worth that was a old recall for this problem still exist Please help
Mfg Campaign: 11630531
Recall Date: Dec 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Corrective Action:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Additional Notes:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Mfg Campaign: 11630095
Recall Date: Dec 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Corrective Action:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Additional Notes:
The computer keeps showing that we have a malfunction in the side marker lights. They still work but we get the notice daily. Have taken it to the the dealer and they state that there is a recall but our vin number is not in the listing. There repair cost is over $4000. It's the same problem, my vehicle is in the 2017 Q7 range. Our number needs to be added to the recall of the same problem.
Mfg Campaign: 11630095
Recall Date: Dec 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The front left side marker lighting is defective. This was a recall but only on certain VIN numbers, although it appears the recall should’ve covered more VINs.
Corrective Action:
The front left side marker lighting is defective. This was a recall but only on certain VIN numbers, although it appears the recall should’ve covered more VINs.
Additional Notes:
The front left side marker lighting is defective. This was a recall but only on certain VIN numbers, although it appears the recall should’ve covered more VINs.
Mfg Campaign: 11629986
Recall Date: Dec 10, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine, we were at 78,841 miles. Our vehicle was always serviced at the dealer on the recommended schedule. The dealer stated high oil consumption of 1 quart per 1,000-2,000 miles was normal. The high oil consumption issues continued. At 99,559 miles the car began shaking on the way home from a routine oil change. They found cylinder 3 spark plug covered in oil and replaced all spark plugs to clear misfires. At 104,002 miles the N428 oil pressure regulation valve was replaced, which seemed to improve oil consumption temporarily, but gradually got worse with frequent top offs. On 1 December 2024 at 123,616 miles the car started to shake while traveling at 70mph on the interstate, with the engine lights on. The dealer found crusted spark plugs and identified that cylinder 1 had a burnt/broken exhaust valve due to excessive oil consumption and residue buildup. The required long block replacement would exceed the value of the car. Clearly a defect in the 3.0 Audi engine.
Corrective Action:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine, we were at 78,841 miles. Our vehicle was always serviced at the dealer on the recommended schedule. The dealer stated high oil consumption of 1 quart per 1,000-2,000 miles was normal. The high oil consumption issues continued. At 99,559 miles the car began shaking on the way home from a routine oil change. They found cylinder 3 spark plug covered in oil and replaced all spark plugs to clear misfires. At 104,002 miles the N428 oil pressure regulation valve was replaced, which seemed to improve oil consumption temporarily, but gradually got worse with frequent top offs. On 1 December 2024 at 123,616 miles the car started to shake while traveling at 70mph on the interstate, with the engine lights on. The dealer found crusted spark plugs and identified that cylinder 1 had a burnt/broken exhaust valve due to excessive oil consumption and residue buildup. The required long block replacement would exceed the value of the car. Clearly a defect in the 3.0 Audi engine.
Additional Notes:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine, we were at 78,841 miles. Our vehicle was always serviced at the dealer on the recommended schedule. The dealer stated high oil consumption of 1 quart per 1,000-2,000 miles was normal. The high oil consumption issues continued. At 99,559 miles the car began shaking on the way home from a routine oil change. They found cylinder 3 spark plug covered in oil and replaced all spark plugs to clear misfires. At 104,002 miles the N428 oil pressure regulation valve was replaced, which seemed to improve oil consumption temporarily, but gradually got worse with frequent top offs. On 1 December 2024 at 123,616 miles the car started to shake while traveling at 70mph on the interstate, with the engine lights on. The dealer found crusted spark plugs and identified that cylinder 1 had a burnt/broken exhaust valve due to excessive oil consumption and residue buildup. The required long block replacement would exceed the value of the car. Clearly a defect in the 3.0 Audi engine.
Mfg Campaign: 11629628
Recall Date: Dec 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.
Corrective Action:
Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.
Additional Notes:
Driving with the family on interstate 81South when suddenly the car went from riding smoothly to a rough rumbling sensation. Then all sorts of alarms sounded and the engine light, oil light and system malfunction indicator light came on simultaneously. We pulled over immediately and turned the car off. We looked in the manual to check the severity of the indication lights. We wanted to determine if we could drive to the nearest exit. We started it back up to see if it was some sort of glitch. It remained so thankfully we were right near an exit and exited and called for roadside service. It was towed from Christiansburg, VA back to Roanoke Audi at 2006 Peterscreek Rd Roanoke, VA 24017 on Nov 9th. The dealership concluded that cylinder 1 was burned out with a possible damaged long block assy. I have had all services and taken great care of the car. However, in between services the car would always require an additional 1qt of oil.
Mfg Campaign: 11629357
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
2017 Q7 owner. "front left side marker light defective" message on my car. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My car is not included. It is available for inspection. I've taken the car to the dealer and a private auto repair who both diagnosed the problem and the repair cost of $5,000.
Corrective Action:
2017 Q7 owner. "front left side marker light defective" message on my car. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My car is not included. It is available for inspection. I've taken the car to the dealer and a private auto repair who both diagnosed the problem and the repair cost of $5,000.
Additional Notes:
2017 Q7 owner. "front left side marker light defective" message on my car. Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My car is not included. It is available for inspection. I've taken the car to the dealer and a private auto repair who both diagnosed the problem and the repair cost of $5,000.
Mfg Campaign: 11629366
Recall Date: Dec 6, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Front right side marker light defective message. Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL. This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. However, my vehicle does not qualify.
Corrective Action:
Front right side marker light defective message. Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL. This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. However, my vehicle does not qualify.
Additional Notes:
Front right side marker light defective message. Audi/VW recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but NOT ALL. This issue is happening to MANY more owners outside of the VIN numbers that qualify for the recall. However, my vehicle does not qualify.
Mfg Campaign: 11627630
Recall Date: Nov 26, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.
Corrective Action:
The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.
Additional Notes:
The rear coils springs snapped. The vehicle has 66k miles, which is very low for this type of component to fail. I have not used the vehicle for towing or heaving hauling. From what I have read online, many owners of 2017 Audi Q7s have experience this same issue. There is a clear defect in the springs that is causing this to happen.
Mfg Campaign: 11625725
Recall Date: Nov 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine. Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil. Vehicle was serviced at the dealer on their regular recommended schedule. With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on. In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test. It showed oil consumption a 3.61 quarts per 1,000 miles. They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced. The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.
Corrective Action:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine. Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil. Vehicle was serviced at the dealer on their regular recommended schedule. With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on. In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test. It showed oil consumption a 3.61 quarts per 1,000 miles. They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced. The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.
Additional Notes:
Oil consumption issue began June 2021 with my 2017 Audi Q7 with the 3.0 engine. Dealer advised this was normal for high performance engines, and it could continue where every 1,000-1,500 miles would need a quart of oil. Vehicle was serviced at the dealer on their regular recommended schedule. With continued oil consumption issues this past year they did part 1 of their oil consumption test September of 2024. A few weeks later the car started to shake when started and the start/stop system malfunction light came on. In cylinder 3 they found oil on the spark plug and changed out the spark plug and ignition coil. A week later the car began shaking again and they performed part 2 of their oil consumption test. It showed oil consumption a 3.61 quarts per 1,000 miles. They then performed a flush of the engine, and said that cylinder 3 was burned up and the engine had to be replaced. The Service manager after seeing how the car was serviced over the 6 years that there has to be a defect in the 3.0 Audi engine.
Mfg Campaign: 11625012
Recall Date: Nov 13, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Car indicated "Front left side marker light defective" Upon further research, some VIN's were included in a recall for this problem, but some were left off. My vehicle was left off, despite the warning coming on while driving. The marker light being defective increases likelihood of a crash or other incident.
Corrective Action:
Car indicated "Front left side marker light defective" Upon further research, some VIN's were included in a recall for this problem, but some were left off. My vehicle was left off, despite the warning coming on while driving. The marker light being defective increases likelihood of a crash or other incident.
Additional Notes:
Car indicated "Front left side marker light defective" Upon further research, some VIN's were included in a recall for this problem, but some were left off. My vehicle was left off, despite the warning coming on while driving. The marker light being defective increases likelihood of a crash or other incident.
Mfg Campaign: 11624507
Recall Date: Nov 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2017 Audi Q7. The contact stated that a message indicating that the side markers were inoperable was displayed. The vehicle was taken to the dealer who confirmed that the side markers were inoperable. The dealer confirmed that the failure was related to the NHTSA Campaign Number: 16V642000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2017 Audi Q7. The contact stated that a message indicating that the side markers were inoperable was displayed. The vehicle was taken to the dealer who confirmed that the side markers were inoperable. The dealer confirmed that the failure was related to the NHTSA Campaign Number: 16V642000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2017 Audi Q7. The contact stated that a message indicating that the side markers were inoperable was displayed. The vehicle was taken to the dealer who confirmed that the side markers were inoperable. The dealer confirmed that the failure was related to the NHTSA Campaign Number: 16V642000 (Exterior Lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 100,000.
Mfg Campaign: 11623978
Recall Date: Nov 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
"Front Right Side Marker Light Defective" Error Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My VIN is not included in the recall.
Corrective Action:
"Front Right Side Marker Light Defective" Error Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My VIN is not included in the recall.
Additional Notes:
"Front Right Side Marker Light Defective" Error Audi recall campaign 97CB (NHTSA campaign ID 16V642000) addresses this exact issue and applies to some affected VIN numbers but not all. My VIN is not included in the recall.
Mfg Campaign: 11623581
Recall Date: Nov 5, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Corrective Action:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Additional Notes:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Mfg Campaign: 11622642
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Corrective Action:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Additional Notes:
WE WERE DRIVING THE CAR AND ALL OF A SUDDEN A ERROR CAME THAT SAID "FRONT RIGHT SIDE MARKER LIGHT DEFECTIVE" MY LIGHTS ARE WORKING PERFECTLY FINE.THERE IS NO ISSUE WITH THE LIGHTS AT ALL. THIS IS A FALSE SENSOR ISSUE THAT NEEDS TO BE FIXED AND RECALLED.
Mfg Campaign: 11622642
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is an existing recall for certain Audi Q7 front side marker lights (Audi recall campaign 97CB, NHTSA campaign ID 16V642000) but this recall is too narrow. It does not include my vehicle but I have the same problem. Many other Q7 owners do as well. The Audi dealership will not honor repair or replacement, not even under warranty. The only way to fix this problem according to Audi is to purchase a new light assembly for over $6,000. Please expand the existing recall to cover all impacted owners.
Corrective Action:
There is an existing recall for certain Audi Q7 front side marker lights (Audi recall campaign 97CB, NHTSA campaign ID 16V642000) but this recall is too narrow. It does not include my vehicle but I have the same problem. Many other Q7 owners do as well. The Audi dealership will not honor repair or replacement, not even under warranty. The only way to fix this problem according to Audi is to purchase a new light assembly for over $6,000. Please expand the existing recall to cover all impacted owners.
Additional Notes:
There is an existing recall for certain Audi Q7 front side marker lights (Audi recall campaign 97CB, NHTSA campaign ID 16V642000) but this recall is too narrow. It does not include my vehicle but I have the same problem. Many other Q7 owners do as well. The Audi dealership will not honor repair or replacement, not even under warranty. The only way to fix this problem according to Audi is to purchase a new light assembly for over $6,000. Please expand the existing recall to cover all impacted owners.
Mfg Campaign: 11620071
Recall Date: Oct 16, 2024
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