Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 36A1
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VW: 69P4; Audi 69P2
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 48M5
Recall Date: Sep 8, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 72F8
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97CB
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69O3
Recall Date: Jul 8, 2016
Consumer Complaints
362 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
1. DRIVING 2017 AUDI Q7 (MILEAGE 17017) ON I-85 CLOSE TO THE RICHMOND, VA. DRY, STRAIGHT AND NO TRAFFIC ROAD. 2. BOTH HANDS KEEP ON STEEL WHEEL, CAR LOST CONTROL, LANE KEEP DID NOT WORK, TRIED USED THE STEEL WHEEL TO ADJUST, THE STEEL WHEEL OVER RESPONSE. 3. THE CAR WENT TO LEFT AND RIGHT, ROLLOVER, AND CRASH. 4. HAD SENT CAR IN DEALERSHIP TWO TIMES TO REPAIRING AUTO BRAKE PROBLEMS (THIS CAR DID NOT STOP BUT SPEED UP EVEN FRONT CAR VERY CLOSE, I NEED USE BRAKE TO PREVENT FORWARD COLLISION MULTIPLE TIMES), STILL DID NOT FIXED, WENT ON 7/8/2017 WITHOUT APPOINTMENT, DEALER SCHEDULE FULL. 6. ONE TIME TO REPAIRING SAFETY SURROUND-VIEW EXTERIOR CAMERA. THREE TIME RECALLS REPAIR. 7. CAR HAD MULTIPLE TIME ERROR MESSAGES IN 17 MONTHS, SUCH AS ADAPTIVE CRUISE CONTROL UNAVAILABLE, AUDI PRE-SENSE CURRENTLY RESTRICTED. 8. CAR ADD ON MULTIPLE SAFETY FEATURES, Q7 PREMIUM PLUS WITH ENHANCED SAFETY FEATURES DRIVER ASSISTANCE PACKAGE (ADAPTIVE CRUISE CONTROL, AUDI ACTIVE LANE ASSIST, HIGH-BEAM ASSISTANT, IMPROVED FORWARD COLLISION MITIGATION SYSTEM, AUDI PRE-SENSE). 9. VISION PACKAGE (AUDI VIRTUAL COCKPIT, FULL LED HEADLIGHTS, SURROUND-VIEW CAMERA, PEDESTRIAN DETECTION, NIGHT VISION, REAR CROSS-TRAFFIC DETECTION, BLIND SPOT DETECTION, TRAFFIC SIGN RECOGNITION). 10. WE ADDED THE ENHANCED SAFETY FEATURES IN AUDI Q7, BUT JUST ONE YEAR AND FIVE MONTHS, IN THE STRAIGHT AND DRY ROAD, NO TRAFFIC AND NO REASON, STILL IN WARRANTY PERIOD, CAR CRASHED, AND TOTAL LOSE. THE CAR HAS MORE SAFETY FEATURES THAN ANY MY OTHER CARS BUT PROVIDES MUCH LESS SAFETY, MY WIFE AND I ALMOST LOSE OUR LIFE.
Corrective Action:
1. DRIVING 2017 AUDI Q7 (MILEAGE 17017) ON I-85 CLOSE TO THE RICHMOND, VA. DRY, STRAIGHT AND NO TRAFFIC ROAD. 2. BOTH HANDS KEEP ON STEEL WHEEL, CAR LOST CONTROL, LANE KEEP DID NOT WORK, TRIED USED THE STEEL WHEEL TO ADJUST, THE STEEL WHEEL OVER RESPONSE. 3. THE CAR WENT TO LEFT AND RIGHT, ROLLOVER, AND CRASH. 4. HAD SENT CAR IN DEALERSHIP TWO TIMES TO REPAIRING AUTO BRAKE PROBLEMS (THIS CAR DID NOT STOP BUT SPEED UP EVEN FRONT CAR VERY CLOSE, I NEED USE BRAKE TO PREVENT FORWARD COLLISION MULTIPLE TIMES), STILL DID NOT FIXED, WENT ON 7/8/2017 WITHOUT APPOINTMENT, DEALER SCHEDULE FULL. 6. ONE TIME TO REPAIRING SAFETY SURROUND-VIEW EXTERIOR CAMERA. THREE TIME RECALLS REPAIR. 7. CAR HAD MULTIPLE TIME ERROR MESSAGES IN 17 MONTHS, SUCH AS ADAPTIVE CRUISE CONTROL UNAVAILABLE, AUDI PRE-SENSE CURRENTLY RESTRICTED. 8. CAR ADD ON MULTIPLE SAFETY FEATURES, Q7 PREMIUM PLUS WITH ENHANCED SAFETY FEATURES DRIVER ASSISTANCE PACKAGE (ADAPTIVE CRUISE CONTROL, AUDI ACTIVE LANE ASSIST, HIGH-BEAM ASSISTANT, IMPROVED FORWARD COLLISION MITIGATION SYSTEM, AUDI PRE-SENSE). 9. VISION PACKAGE (AUDI VIRTUAL COCKPIT, FULL LED HEADLIGHTS, SURROUND-VIEW CAMERA, PEDESTRIAN DETECTION, NIGHT VISION, REAR CROSS-TRAFFIC DETECTION, BLIND SPOT DETECTION, TRAFFIC SIGN RECOGNITION). 10. WE ADDED THE ENHANCED SAFETY FEATURES IN AUDI Q7, BUT JUST ONE YEAR AND FIVE MONTHS, IN THE STRAIGHT AND DRY ROAD, NO TRAFFIC AND NO REASON, STILL IN WARRANTY PERIOD, CAR CRASHED, AND TOTAL LOSE. THE CAR HAS MORE SAFETY FEATURES THAN ANY MY OTHER CARS BUT PROVIDES MUCH LESS SAFETY, MY WIFE AND I ALMOST LOSE OUR LIFE.
Additional Notes:
1. DRIVING 2017 AUDI Q7 (MILEAGE 17017) ON I-85 CLOSE TO THE RICHMOND, VA. DRY, STRAIGHT AND NO TRAFFIC ROAD. 2. BOTH HANDS KEEP ON STEEL WHEEL, CAR LOST CONTROL, LANE KEEP DID NOT WORK, TRIED USED THE STEEL WHEEL TO ADJUST, THE STEEL WHEEL OVER RESPONSE. 3. THE CAR WENT TO LEFT AND RIGHT, ROLLOVER, AND CRASH. 4. HAD SENT CAR IN DEALERSHIP TWO TIMES TO REPAIRING AUTO BRAKE PROBLEMS (THIS CAR DID NOT STOP BUT SPEED UP EVEN FRONT CAR VERY CLOSE, I NEED USE BRAKE TO PREVENT FORWARD COLLISION MULTIPLE TIMES), STILL DID NOT FIXED, WENT ON 7/8/2017 WITHOUT APPOINTMENT, DEALER SCHEDULE FULL. 6. ONE TIME TO REPAIRING SAFETY SURROUND-VIEW EXTERIOR CAMERA. THREE TIME RECALLS REPAIR. 7. CAR HAD MULTIPLE TIME ERROR MESSAGES IN 17 MONTHS, SUCH AS ADAPTIVE CRUISE CONTROL UNAVAILABLE, AUDI PRE-SENSE CURRENTLY RESTRICTED. 8. CAR ADD ON MULTIPLE SAFETY FEATURES, Q7 PREMIUM PLUS WITH ENHANCED SAFETY FEATURES DRIVER ASSISTANCE PACKAGE (ADAPTIVE CRUISE CONTROL, AUDI ACTIVE LANE ASSIST, HIGH-BEAM ASSISTANT, IMPROVED FORWARD COLLISION MITIGATION SYSTEM, AUDI PRE-SENSE). 9. VISION PACKAGE (AUDI VIRTUAL COCKPIT, FULL LED HEADLIGHTS, SURROUND-VIEW CAMERA, PEDESTRIAN DETECTION, NIGHT VISION, REAR CROSS-TRAFFIC DETECTION, BLIND SPOT DETECTION, TRAFFIC SIGN RECOGNITION). 10. WE ADDED THE ENHANCED SAFETY FEATURES IN AUDI Q7, BUT JUST ONE YEAR AND FIVE MONTHS, IN THE STRAIGHT AND DRY ROAD, NO TRAFFIC AND NO REASON, STILL IN WARRANTY PERIOD, CAR CRASHED, AND TOTAL LOSE. THE CAR HAS MORE SAFETY FEATURES THAN ANY MY OTHER CARS BUT PROVIDES MUCH LESS SAFETY, MY WIFE AND I ALMOST LOSE OUR LIFE.
Mfg Campaign: 11046126
Recall Date: Nov 14, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Corrective Action:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Additional Notes:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Mfg Campaign: 11039481
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Corrective Action:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Additional Notes:
WHEN MOVING THE CAR IN REVERSE FROM OVERNIGHT PARKING IN MY GARAGE, THE BRAKES SQUEAL EXCESSIVELY. THIS SOUND DOES NOT OCCUR WHEN BRAKING WHILE MOVING IN A FORWARD DIRECTION. THE CAR STOPS APPROPRIATELY, BUT THE SOUND IT QUITE LOUD IN REVERSE BRAKING MODE. THE SUNROOF CREEKS AND POPS DURING CITY DRIVING AND HIGHWAY DRIVING. I JUST READ AN ARTICLE ON CONSUMERREPORTS.COM ABOUT EXPLODING SUNROOF PROBLEMS AND I'M CONCERN THAT THIS COULD HAPPEN DUE TO LACK OF REPORTING AND MANUFACTURERS NOT TAKING OWNERSHIP OF THE DEFECT. POPPING SOUNDS COMING FROM MY SUNROOF HAVE ME CONCERNED ABOUT MY PANORAMIC SUNROOF EXPLODING DURING TRAVEL IN THE VEHICLE
Mfg Campaign: 11039481
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.
Corrective Action:
AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.
Additional Notes:
AFTER A SHORT DRIVE IN HOT TEXAS, I PARKED MY CAR TO PICK UP MY DAUGHTER. CAME BACK OUT TO AN EMPTY LOT AND CHATTED WITH ANOTHER PARENT IN FRONT OF THE CAR. WHILE DOING SO MY SUNROOF "EXPLODED", NOTHING LANDED ON IT, AND WE WERE FAR FROM THE ROAD OR ANY BUILDINGS. NEEDLESS TO SAY HAD WE BEEN IN THE CAR AND DRIVING IT WOULD HAVE BEEN A HUGE SAFETY CONCERN, THERE WAS TINY PIECES OF CLASS EVERYWHERE. AND IT SAID A LOUD NOISE WHEN IT HAPPENED, AND I AM SURE THAT WOULD HAVE CREATED ISSUES DRIVING 60 MPH, WHICH I DID 10 MINUTES EARLIER.
Mfg Campaign: 11039866
Recall Date: Oct 25, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.
Corrective Action:
8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.
Additional Notes:
8500 MILES BRAKE SQUEAL. AUDI SAYS THERE WORKING ON A FIX FOR THIS ISSUE AND ITS BEEN 6 MONTHS AND STILL NO REPAIR THEY ARE IGNORING THE ISSUE. SLOW SPEED STOP AND REVERSE BRAKES SQUEAL LOUD. AUDI STATED THEY HAVE HAD THIS ISSUE AND I SHOULD HAVE BEEN TOLD WHEN PURCHASED. I HAVE A CASE NUMBER WITH THEM AND ITS BEING IGNORED. THIS IS AN ISSUE THAT WILL RESULT IN A PROBLEM IF ITS NOT INVESTIGATED THEY NEED TO STOP TELLING PEOPLE THIS IS NORMAL. I ASKED AUDI FOR A LETTER STATING MY CARE WAS SAFE TO DRIVE AND THEY COULD NOT PROVIDE ONE WITCH IS VERY CONCERNING.
Mfg Campaign: 11031699
Recall Date: Oct 4, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING. AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.
Corrective Action:
BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING. AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.
Additional Notes:
BRAKES HAVE BEEN SQUEAKING/SCREECHING LOUDLY WHEN BRAKING, BACKING UP, OR DRIVING SLOWLY AND SLOWLY STOPPING. AUDI STATES THEY ARE AWARE OF THE SITUATION AND WORKING ON A SOLUTION.
Mfg Campaign: 11010835
Recall Date: Jul 26, 2017
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Corrective Action:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Additional Notes:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Mfg Campaign: 11010309
Recall Date: Jul 24, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Corrective Action:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Additional Notes:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Mfg Campaign: 11010309
Recall Date: Jul 24, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Corrective Action:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Additional Notes:
WHEN THE STEERING WHEEL IS TURNED THERE IS A SQUEAKY SOUND AS IF SOMETHING IS RUBBING AGAINST SOME OTHER THING. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIGURE OUT THE PROBLEM BUT DID RECOGNIZE THE ISSUE. THEY CHANGED THE WHOLE SUSPENSION AND THE ELECTRICAL STEERING SYSTEM BUT THE NOISE IS STILL THERE. I TOOK MY CAR BACK FROM AND WAS ON A VACATION WHEN NOTICED LARGE AMOUNT OF SMOKE COMING FROM BELOW THE VEHICLE. I PARKED THE CAR ON THE SIDE AND CHECKED FOR FIRE BUT THERE WAS NONE. I LET THE CAR COOL DOWN AND THEN PARKED THE CAR IN THE HOTEL. LATER I DROVE BACK HOME AND HAD A SIMILAR ISSUE OF SMOKE COMING FROM BELOW THE CAR. I HAVE DROPPED THE CAR FOR THE THIRD TIME IN THE LAST 1.5 MONTHS TO THE DEALERSHIP. IT APPEARS THAT THERE IS SOME KIND OF MANUFACTURING FAULT IN IT OR IT'S A LEMON THAT THEY SOLD TO ME. THE CAR WAS STATIONERY WHEN THE SMOKE WAS NOTICED BUT I BELIEVE THAT THE SMOKE MUST BE THERE EVEN IN MOTION AS WELL. THE SQUEAKY SOUND COMES WHEN THE CAR IS IN MOTION AT LOW SPEED SPECIFICALLY WHEN TURNING.
Mfg Campaign: 11010309
Recall Date: Jul 24, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.
Corrective Action:
BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.
Additional Notes:
BOUGHT Q7 3.0 3/13/2017. BRAKES SQUEAK LOUDLY, MAINLY IN REVERSE BUT DOES IT WHEN STOPPING AS WELL. WAS TOLD AUDI HAS A PENDING SOLUTION, HOWEVER WAS NOT DISCLOSED. FURTHER DAMAGE IS BOUND TO HAPPEN.
Mfg Campaign: 10991960
Recall Date: May 28, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE HEADS UP DISPLAY PRODUCES A DISTRACTING GLARE RIGHT IN THE DRIVERS LINE OF SIGHT. WHILE DRIVING ON SUNNY DAYS THIS BECOMES A PROBLEM.
Corrective Action:
THE HEADS UP DISPLAY PRODUCES A DISTRACTING GLARE RIGHT IN THE DRIVERS LINE OF SIGHT. WHILE DRIVING ON SUNNY DAYS THIS BECOMES A PROBLEM.
Additional Notes:
THE HEADS UP DISPLAY PRODUCES A DISTRACTING GLARE RIGHT IN THE DRIVERS LINE OF SIGHT. WHILE DRIVING ON SUNNY DAYS THIS BECOMES A PROBLEM.
Mfg Campaign: 10966713
Recall Date: Mar 18, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.
Corrective Action:
SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.
Additional Notes:
SMELL OF GASOLINE WHEN IN THE GARAGE AND IT TURNED OUT TO BE A LEAKING FUEL RAIL.
Mfg Campaign: 10960340
Recall Date: Mar 13, 2017
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.
Corrective Action:
WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.
Additional Notes:
WHILE THE VEHICLE WAS PARKED IN THE GARAGE I NOTICED A STRONG SMELL OF GASOLINE. WHEN I BROUGHT IT IN FOR SERVICE THEY REPLACED THE HIGH PRESSURE FUEL PUMP THAT WAS LEAKING AT THE FITTING.
Mfg Campaign: 10958434
Recall Date: Mar 3, 2017
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.
Corrective Action:
THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.
Additional Notes:
THERE IS A DEFECT WITH THE HEADS UP DISPLAY THAT CAUSES A BRIGHT GLARE TO BE REFLECTED IN THE WINDSHIELD. RIGHT IN THE DRIVERS LINE OF SIGHT. THIS HAPPENS ON SUNNY DAYS AT MIDDAY WHILE DRIVING CERTAIN DIRECTIONS. PLEASE CHECK THE AUDI WORLD FORUM AND YOU WILL SEE POSTINGS OF OTHER PEOPLE WHO HAVE THE SAME PROBLEM. THERE ARE PHOTOS OF THE GLARE AS WELL. SEARCH AUDI Q7 HEAD UP DISPLAY WINDSHIELD GLARE ON THE AUDI WORLD FORUM. LOTS OF PICTURES OF THE GLARE. THE GLARE HAPPENS WHILE DRIVING AND MOVES AROUND AS THE CAR CHANGES DIRECTION. THINK OF A MIRROR REFLECTING LIGHT. THE SHINY SURFACE OF THE HEAD UP DISPLAY CASE REFLECTS A BRIGHT LIGHT ONTO THE WINDSHIELD.
Mfg Campaign: 10956560
Recall Date: Feb 23, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Corrective Action:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Additional Notes:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Mfg Campaign: 10955132
Recall Date: Feb 16, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Corrective Action:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Additional Notes:
AT SLOW SPEED 10MPH, EVERY TIME YOU TURN THE STEERING WHEEL THE FRONT SUSPENSION MAKES A CLICKING, POPPING NOISE WHICH IS VERY ANNOYING AND DON'T KNOW IF ITS SAFE TO DRIVE, THE FRONT SUSPENSION MIGHT JUST POP OUT.
Mfg Campaign: 10955132
Recall Date: Feb 16, 2017
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Corrective Action:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Additional Notes:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Mfg Campaign: 10947878
Recall Date: Jan 26, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Corrective Action:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Additional Notes:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Mfg Campaign: 10947878
Recall Date: Jan 26, 2017
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Corrective Action:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Additional Notes:
2017 AUDI Q7 EXCESSIVE BRAKES NOISE (SQUEAKS/SCREECH) FICTION MATERIAL ISSUES BETWEEN ROTOR/PAD - CONTINUED USE CAUSES HEAT SPOTS - ROTORS TO BECOME OUT OF ROUND VIBRATION ISSUES LOSS OF BRAKING. AT APROX. 5K MILES VEHICLE STARTED TO HAVE ABNORMAL BRAKE NOISE WHEN PULLING OUT OF DRIVEWAY. AFTER SHORT TIME GOT PROGRESSIVELY WORSE AND HAS CAUSE FURTHER DAMAGE AND MANUFACTURE DOES NOT HAVE A FIX FOR THIS ISSUE. SUSPENSION ISSUES- GRINDING - STRUT NOISE- MOSTLY NOTICEABLE WHEN GOING INTO DRIVE WAY TURNING INTO GARAGE. ABNORMAL WEAR ON DRIVER-SIDE TIRE EXTERIOR TRIM COMING UNDONE AROUND WINDOWS- QUATTRO MOLDING COMING UNDONE CATCHING PASSENGER DOOR CAN NOT GET PASSENGER OUT OF PASSENGER REAR.
Mfg Campaign: 10947878
Recall Date: Jan 26, 2017
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING. VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.
Corrective Action:
WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING. VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.
Additional Notes:
WATER LEAKS INTO THE PASSENGER CABIN ON THE PASSENGER SIDE FRONT FLOOR FROM UNDER THE DASH AND PUDDLES ON THE FLOOR. THE BATTERY IS LOCATED JUST UNDER THE FLOOR WHERE THE PUDDLING OCCURS. AUDI CLAIMS THIS IS "NORMAL" UNLESS I TURN OFF A/C WHEN GOING THROUGH A CAR WASH OR RAIN! THIS IS A MOLD AND ELECTRICAL SHORT HAZARD AS WATER CAN DRIP DOWN INTO THE BATTERY COMPARTMENT. ACCORDING TO AUDI, THIS HAPPENS ON ALL Q7'S PER MY WORK ORDER RECEIPT. THIS ISSUE HAPPENS IN RAIN, OR WHILE GOING THROUGH A CAR WASH WITH THE CAR RUNNING AND A/C TURNED ON AND OPERATING. VEHICLE WAS OUT OF SERVICE 14 DAYS WHILE TRYING TO FIGURE THIS OUT AT DEALERSHIP.
Mfg Campaign: 10934612
Recall Date: Dec 12, 2016
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025