Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68A
Recall Date: May 30, 2023
Chrysler (fca Us Llc)
Safety Issue:
Alfa Romeo (FCA US LLC) is recalling certain 2018-2019 Giulia and Stelvio vehicles. The Body Control Module (BCM) may indicate an inaccurate fuel level that displays higher than the actual amount.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V84
Recall Date: Jul 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Alfa Romeo) is recalling certain 2018-2019 Alfa Romeo Stelvio and 2017-2019 Giulia vehicles. The Brake System Module (BSM) software may prevent the driver from disabling the Adaptive Cruise Control (ACC) after the traction control system detects a specific wheel slip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V27
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia and 2018 Alfa Romeo Stelvio vehicles, equipped with 2.0L engines. These engines may misfire causing the catalytic converter to overheat, possibly resulting in damage to the nearby wiring and engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA4
Recall Date: Sep 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Alfa Romeo Stelvio Quadrifoglio vehicles. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U99
Recall Date: Sep 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. Water may leak into the body control module and its connectors, causing corrosion. This corrosion can cause illumination of one or more malfunction indicator lamps, a loss of windshield wiper function, a loss of exterior lighting, a loss of horn function and/or unintended turn signal activation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U36
Recall Date: Mar 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. Water may Leak into the wiring connectors for the rear liftgate and the liftgate-opening switch, causing corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U34
Recall Date: Mar 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. The software for the wiper motor may incorrectly interpret the wiper motor as overheating, limiting the windshield wipers to operating only at the low-speed setting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U24
Recall Date: Mar 6, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Giulia and Stelvio vehicles. The braking system on these vehicles may have been filled with contaminated brake fluid, possibly damaging the system and affecting its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T84
Recall Date: Dec 20, 2017
Consumer Complaints
131 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Corrective Action:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Additional Notes:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Mfg Campaign: 11395879
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Corrective Action:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Additional Notes:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Mfg Campaign: 11395879
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Corrective Action:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Additional Notes:
THERE WAS A ISSUE WITH MY VEHICLE TURNING ON FINE THEN ONCE I GOT DOWN THE ROAD IT STARTED TO NOT GO IT COMPLETELY STOPPED IN MID DRIVE ON ME AND THE ENGINE LIGHT AND OIL LIGHT GOING CRAZY. IT STARTED SOUNDING BAD THIS HAS HAPPENED 3 TIMES IT SHOULDN'T BE HAPPENING ON A 2018 THAT'S BEEN UP TO DATE ON MAINTENANCE. I TAKE THE CARE HOME PARK IT FOR A DAY THEN NEVER DAY CRANK IT UP IT CRANKS RIGHT UP AS IF IT DID NOTHING THE DAY BEFORE SOUNDS NORMAL RUNS FINE NO LIGHTS ON AT ALL BUT IT DID THIS 3 TIMES IN 3 MONTHS. SOMETHING IS DEFINITELY MALFUNCTIONING. I ALSO GOT IN A ALFA ROMEO GROUP AND 75 PERCENT OF THE PEOPLE HAS HAD THE SAME ISSUE WITH THEIR VEHICLE RATHER IT BE THE CAR OR SUV OR YEAR THEY ALL HAD THE SAME ENGINE TYPE.
Mfg Campaign: 11395879
Recall Date: Feb 12, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Corrective Action:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Additional Notes:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Mfg Campaign: 11366179
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Corrective Action:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Additional Notes:
WHILE ON A HIWAY, WITH CRUSE ON, STOPPED FOR A RED LIGHT. WHILE STOPPED THE ENGINE SHUT OFF. I PUSHED THE STOP-START DISABLE BUTTION. THE CAR ACCLERATED INTO THE INTERSACTION BEFORE I BRAKED IT TO A STOP. LUCKELY THERE WAS NO ONE INFRONT OF ME AND NO CROSS TRAFFIC OR WE WOULD HAVE WRECKED. THE CAR THEN WENT BACK TO IDLE AND HAS BEEN FINE SINCE.
Mfg Campaign: 11366179
Recall Date: Oct 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE CAR WON'T GET UP TO SPEED LIKE IT POST TO. IT TAKES FOREVER FOR THE CAR TO GET UP TO 30MPHS. THEY SAY IT'S A OIL SENSOR PROBLEM.
Corrective Action:
THE CAR WON'T GET UP TO SPEED LIKE IT POST TO. IT TAKES FOREVER FOR THE CAR TO GET UP TO 30MPHS. THEY SAY IT'S A OIL SENSOR PROBLEM.
Additional Notes:
THE CAR WON'T GET UP TO SPEED LIKE IT POST TO. IT TAKES FOREVER FOR THE CAR TO GET UP TO 30MPHS. THEY SAY IT'S A OIL SENSOR PROBLEM.
Mfg Campaign: 11365495
Recall Date: Oct 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Mfg Campaign: 11362190
Recall Date: Oct 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 ALFA ROMEO STELVIO. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TO THE DEALER FIVE TIMES SINCE IT WAS PURCHASED. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 40 MPH AND FREQUENTLY WENT INTO LIMP MODE. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FULLERTON ALFA ROMEO DEALER LOCATED AT 1034 US-22, SOMERVILLE, NJ 08876, WHERE IT WAS DIAGNOSED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE PART WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO RETURN THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS NOT SATISFIED AND REQUESTED A TRADE, WHICH THE MANUFACTURER REJECTED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,500.
Mfg Campaign: 11362190
Recall Date: Oct 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING DOWN THE HIGHWAY, AROUND 65 - 70 MPH MY PANORAMIC SUNROOF EXPLODED.
Corrective Action:
DRIVING DOWN THE HIGHWAY, AROUND 65 - 70 MPH MY PANORAMIC SUNROOF EXPLODED.
Additional Notes:
DRIVING DOWN THE HIGHWAY, AROUND 65 - 70 MPH MY PANORAMIC SUNROOF EXPLODED.
Mfg Campaign: 11339475
Recall Date: Jul 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Corrective Action:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Additional Notes:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Mfg Campaign: 11327199
Recall Date: Jun 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Corrective Action:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Additional Notes:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Mfg Campaign: 11327199
Recall Date: Jun 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Corrective Action:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Additional Notes:
21,000 MILES MAY 2 2020 WHILE EXITING MY NEIGHBORHOOD, ELECTRONICS FAILED AGAIN AND THE CAR WOULD NOT ACCELERATE ANYMORE; I WAS STUCK IN THE MIDDLE OF A HEAVILY TRAFFICKED US HIGHWAY, WITH THE RISK TO BE HIT BY OTHER CARS. THE CAR WENT INTO THE NORMAL DRIVE MODE AND I WAS NOT ABLE TO SWITCH TO ECONOMIC OR DYNAMIC DRIVING MODE ANYMORE, CAR WOULD NOT RUN OVER 40MPH. ALL KIND OF WARNINGS STARTED SHOWING UP ON THE DASHBOARD. I HAD TO STOP/START THE CAR A FEW TIMES, AND IT RESUMED FUNCTIONING. CURRENT MAJOR FAILURE-30/05/2020, CANNOT SAY THE CAR MILEAGE BECAUSE THE DASHBOARD SCREEN TOTALLY BLACKED OUT, 2020. ALL CUSTOMIZED CONTROLS SETTINGS WENT BACK ON FACTORY SETTINGS AND THE CENTER DASHBOARD ON THE DRIVER SIDE IS COMPLETELY BLACKED OUT. CAR IS BLOCKED IN NORMAL DRIVING MODE WITHOUT THE POSSIBILITY TO SWITCH TO DYNAMIC OR ECONOMIC MODE. ESC WARNING IS ACTIVATED ON THE DASHBOARD. *TR
Mfg Campaign: 11327199
Recall Date: Jun 4, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Corrective Action:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Additional Notes:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Mfg Campaign: 11321911
Recall Date: Apr 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Corrective Action:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Additional Notes:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Mfg Campaign: 11321911
Recall Date: Apr 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Corrective Action:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Additional Notes:
THIS CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 8 TIMES WITH CRACKED RADIATOR, ELECTRICAL PROBLEMS AND RECALLS. IT HAS COME TO A DEAD STOP ON MAJOR HIGHWAY AND ALMOST KILLED US
Mfg Campaign: 11321911
Recall Date: Apr 22, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Corrective Action:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Additional Notes:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Mfg Campaign: 11316818
Recall Date: Mar 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Corrective Action:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Additional Notes:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Mfg Campaign: 11316818
Recall Date: Mar 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Corrective Action:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Additional Notes:
WITH ONLY 11,000 MILES THE VEHICLE HAS RECEIVED FOUR MAJOR REPAIRS, TWO INCIDENTS COULD HAVE RESULTED IN AN ACCIDENT. 1. BLIND SPOT MONITORING SYSTEM; ONE DAY IN REPAIR SHOP 2. NO RADIO OR NAVIGATION SYSTEM; ONE DAY IN REPAIR SHOP 3. SEIZING-UP OR LOCKING OFF RIGHT-REAR BRAKE PAD THAT GRINDER INTO BRAKE ROTOR. THIS MADE STEERING DIFFICULT. VEHICLE WAS IN REPAIR SHOP FOR ONE WEEK. 4. MALFUNCTION OF START & STOP SYSTEM, AND ELECTRONIC THROTTLE CONTROL WHILE DRIVING IN RUSH HOUR INTERSTATE TRAFFIC; NEARLY DISABLING VEHICLE INTRAFFIC. SPEED LIMITED WAS REDUCED TO 25MPH IN A 65MPH HIGHWAY. CAR WAS DISABLED FOR A FEW HOURS BUT ERRORS MYSTERIOUSLY WENT AWAY. DURING THIS EVENT WE DISCOVERED THE ALFA ROMEO IN OUR RESIDENCE CLOSED WITH NO NOTIFICATION. IF VEHICLE REMAINED DISABLED THE NEXT OPTION WILL BE TOO TOW THE VEHICLE TO OMAHA, NE.
Mfg Campaign: 11316818
Recall Date: Mar 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Corrective Action:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Additional Notes:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Mfg Campaign: 11307971
Recall Date: Feb 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Corrective Action:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Additional Notes:
ON MAY 9, 2018, THE VEHICLE UNDERWENT THE RECALL #U36/NHTSA18V-205 TO SEAL THE POTENTIAL WATER INTRUSION THAT WOULD AFFECT THE BODY CONTROL MODULE. HOWEVER, ON DECEMBER 16, 2019, A NOTICEABLE AMOUNT OF WATER WAS LOCATED ON THE PASSENGER FLOOR BOARD AND AFTER DRIVING FOR 20 MINUTES ON THE FREEWAY AT 65 MPH, WE EXPERIENCED WHAT WE FOUND OUT TO BE LATER WATER INTRUSION THAT AFFECTED THE BODY CONTROL MODULE. AS RECALL #U36 DESCRIBES WE EXPERIENCED THE FOLLOWING ISSUES: 1) THE TURN SIGNALS SPONTANEOUSLY ENGAGED AS WELL AS DID NOT ENGAGE WHEN REQUESTED, 2) THE FAN DID NOT OPERATE, 3) THE PASSENGER SIDE FRONT AND REAR DOORS WOULD LOCK/UNLOCK RANDOMLY, 4) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PROXIMITY SENSORS ARE NOT FUNCTIONING, 5) A WARNING SYMBOL DISPLAYING ON THE DASH INDICATING THAT THE PARKING BRAKE WAS NOT ENGAGING WHILE DRIVING WITHOUT PROMPT FROM THE DRIVER, 6) THE HEADLIGHTS WERE RAPIDLY ALTERNATING FROM HIGH BEAMS TO LOW BEAMS, 7) COMPLETE LOSS OF HEADLIGHT FUNCTION DURING HOURS OF DARKNESS. BASED OFF OF THE AFOREMENTIONED INCIDENT, IT APPEARS THAT EITHER: 1) THE RECALL WAS NEVER PERFORMED ON MAY 9, 2018 AS INDICATED ON THE SCANNED INVOICES OR 2) THE RECALL THAT WAS PERFORMED ON MAY 9, 2018 WAS NOT PROPERLY COMPLETED. ON JANUARY 3, 2020, THE DEALERSHIP CONSIDERED THE VEHICLE FIXED BY ONLY REPLACING THE BCM. THE DEALERSHIP FAILED TO IDENTIFY THE LOCATION OF WHERE THE WATER ENTERED THE VEHICLE CABIN. THEREFORE, THEY FAILED TO FIX THE UNDERLYING PROBLEM THAT CAUSED THE DAMAGE TO THE BCM AND FUTURE DAMAGE CAN BE EXPECTED TO OCCUR FROM WATER ENTERING THE VEHICLE CABIN.
Mfg Campaign: 11307971
Recall Date: Feb 9, 2020
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