Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Alfa Romeo Giulia and 2018-2020 Alfa Romeo Stelvio vehicles equipped with carbon ceramic matrix brakes. During certain driving maneuvers, the brake system may exert an excessive clamp force that may fracture the rotor, decreasing the brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 68A
Recall Date: May 30, 2023
Chrysler (fca Us Llc)
Safety Issue:
Alfa Romeo (FCA US LLC) is recalling certain 2018-2019 Giulia and Stelvio vehicles. The Body Control Module (BCM) may indicate an inaccurate fuel level that displays higher than the actual amount.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V84
Recall Date: Jul 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
FCA US LLC (Alfa Romeo) is recalling certain 2018-2019 Alfa Romeo Stelvio and 2017-2019 Giulia vehicles. The Brake System Module (BSM) software may prevent the driver from disabling the Adaptive Cruise Control (ACC) after the traction control system detects a specific wheel slip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V27
Recall Date: Mar 1, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Alfa Romeo Giulia and 2018 Alfa Romeo Stelvio vehicles, equipped with 2.0L engines. These engines may misfire causing the catalytic converter to overheat, possibly resulting in damage to the nearby wiring and engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA4
Recall Date: Sep 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Alfa Romeo Stelvio Quadrifoglio vehicles. The engine cooling hose may have inadequate webbing material allowing a coolant leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U99
Recall Date: Sep 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. Water may leak into the body control module and its connectors, causing corrosion. This corrosion can cause illumination of one or more malfunction indicator lamps, a loss of windshield wiper function, a loss of exterior lighting, a loss of horn function and/or unintended turn signal activation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U36
Recall Date: Mar 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. Water may Leak into the wiring connectors for the rear liftgate and the liftgate-opening switch, causing corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U34
Recall Date: Mar 29, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Stelvio vehicles. The software for the wiper motor may incorrectly interpret the wiper motor as overheating, limiting the windshield wipers to operating only at the low-speed setting. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 104, "Windshield Wiping and Washing Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U24
Recall Date: Mar 6, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Alfa Romeo Giulia and Stelvio vehicles. The braking system on these vehicles may have been filled with contaminated brake fluid, possibly damaging the system and affecting its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T84
Recall Date: Dec 20, 2017
Consumer Complaints
131 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Corrective Action:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Additional Notes:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Mfg Campaign: 11590256
Recall Date: May 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Corrective Action:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Additional Notes:
Service electronic throttle control keeps going off and car goes into Lino mode and cannot go over a certain speed causing me to not be able to drive it
Mfg Campaign: 11590256
Recall Date: May 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Corrective Action:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Additional Notes:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Mfg Campaign: 11577798
Recall Date: Mar 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Corrective Action:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Additional Notes:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Mfg Campaign: 11577798
Recall Date: Mar 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Corrective Action:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Additional Notes:
I have had several incidents with my Alfa Romero Stelvio losing power while driving, This problem has been going on for quite some time, i have had several parts changed out with the same results a few weeks or months later. I took the vehicle to Jim Ellis Alfa Romero for repairs and told them the vehicle was losing power while driving and was told that this problem has occurred on several Stelvios. I left my car with Jim Ellis and a few days later I was told all was good. I didn’t even get a mile away before I loss power again. I brought it back to Jim Ellis and left it again and a few hours later they called and said that the Stelvio needed a new turbocharger that would be $4000 plus installation fees. How is this possible if you told me you had taken care of the issue, and the car didn't even make it a mile.
Mfg Campaign: 11577798
Recall Date: Mar 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.
Corrective Action:
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.
Additional Notes:
The contact owns a 2018 Alfa Romeo Stelvio. The contact stated the vehicle lost functionality with the radio and the phone control. The contact stated that the front wipers became inoperable. The START/STOP function was also inoperable. The contact also stated that the heating and air condition controls and the backup camera were inoperable. The contact became aware that water was pooling inside the bottom of the liftgate while opened. The Auto START/STOP indicator light was illuminated. The vehicle was taken to the dealer where a diagnostic test was performed. The contact was informed that the backup camera connections and the electrical wiring harnesses were corroded. The contact referenced NHTSA Campaign Number: 18V203000 (Structure) as a possible solution; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 37,293.
Mfg Campaign: 11577369
Recall Date: Mar 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Please see the following reoccurring problems with the 2018 Alfa Romeo Stelvio, Auto on/off failure has failed 3 times resulting in the check engine light coming on and the vehicle citing service engine. Additionally, the DNA selector doesn’t work when this occurs. The vehicle has been inspected by Southern Alfa Romeo of Norfolk. However, the system reset itself before they inspected. As such they found no evidence of failure. However, within a week the system is back in fault mode rendering the vehicle unsafe to drive. I’ve noticed on several blogs that others owners are having the same problems with no relief from their service provider. Request a NHTSA review of this problem with a solution for correction. Thank you!!!
Corrective Action:
Please see the following reoccurring problems with the 2018 Alfa Romeo Stelvio, Auto on/off failure has failed 3 times resulting in the check engine light coming on and the vehicle citing service engine. Additionally, the DNA selector doesn’t work when this occurs. The vehicle has been inspected by Southern Alfa Romeo of Norfolk. However, the system reset itself before they inspected. As such they found no evidence of failure. However, within a week the system is back in fault mode rendering the vehicle unsafe to drive. I’ve noticed on several blogs that others owners are having the same problems with no relief from their service provider. Request a NHTSA review of this problem with a solution for correction. Thank you!!!
Additional Notes:
Please see the following reoccurring problems with the 2018 Alfa Romeo Stelvio, Auto on/off failure has failed 3 times resulting in the check engine light coming on and the vehicle citing service engine. Additionally, the DNA selector doesn’t work when this occurs. The vehicle has been inspected by Southern Alfa Romeo of Norfolk. However, the system reset itself before they inspected. As such they found no evidence of failure. However, within a week the system is back in fault mode rendering the vehicle unsafe to drive. I’ve noticed on several blogs that others owners are having the same problems with no relief from their service provider. Request a NHTSA review of this problem with a solution for correction. Thank you!!!
Mfg Campaign: 11574964
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Corrective Action:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Additional Notes:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Mfg Campaign: 11567573
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Corrective Action:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Additional Notes:
In December of 2023, the Ground cable/front body harness was melted due to the main battery ground cable from the transmission to the body being corroded and broken. This could have potentially caused car to catch fire. There was no warning light, the car simply refused to start and I could smell something burn. The car is barely 5 years old and driven for 50k miles. The car was last serviced in September/October of 2023 (where this strap issue was not identified, since this is something that is not serviced or expected to break) and has been in no accidents. I strongly believe that this is a faulty piece that alfa Romeo stelvios of that year have. I have heard of atleast 2 other stelvios with the same issue (after a simple google search on forums), however have really never experienced this issue in any other cars I have owned or known off- specially within the first 4-5 years. When I contacted Alfa, I was told that I am out of warranty, so they cannot help me. However, I wanted to raise this safety concern with them and requested if I could talk to anyone else and that request was denied. I am not reporting this because of I want reimbursement of the cost, but primarily so Alfa can investigate and perform a recall as a corrective action.
Mfg Campaign: 11567573
Recall Date: Jan 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Corrective Action:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Additional Notes:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Mfg Campaign: 11566380
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Corrective Action:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Additional Notes:
While I was driving the car suddenly stopped sending gas when pressing the gas pedal and put the can a neutral mode. This was the second time this happened. Luckily the first time I was in my neighborhood going slow. The second time was in the middle of the night pitch black on a busy road. I was stranding the middle of the road and almost got hit. I was so fortunate a cop was driving by an helped. This has been extremely unsettling as I have a 1 year old. Luckily he was in the car but I can’t imagine if I was driving with him on a highway. The first time this happened I went to the gas station to fill a gas station to fill up a gas tank and added it my car. The car said I had a quarter tank when it stalled, but when I added the gas I was nearly empty. I was able to drive it to Alfa and they said I didn’t need a need a new fuel pump but don’t run it under 1/4 tank. I bought the car with 30k miles and apparently the fuel pump was already replaced under warranty. The second time this happened was in Dec 2023 and my car won’t get looked at until Jan 30th, 2024. I read up and there are other complaints of the same issue. This has to be corrected or someone will secretly injured. I’m scared to drive the car and will ultimately sell it because it is NOT safe.
Mfg Campaign: 11566380
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.
Corrective Action:
Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.
Additional Notes:
Was driving home with my fourteen year old daughter and started to smell a burning smell and began to lose power in the vehicle. Warning light came on that oil level was low. Pulled over as safely as I could on a busy four lane road and opened the hood and saw engine oil and coolant mixed and sprayed all over the engine. Car had never leaked any type of fluids prior to this incident. Had the car towed to one repair shop and was told it would need a new engine. Had it towed to an Alfa Romeo dealer two hours away and was told it needed a new engine too. Initial quote from dealer for a new engine and labor was $22,000. This car is barely worth $20,000. Third party warranty (I bought car used from a dealer) will only pay for gaskets. After weeks of warranty company asking for tear downs of engine and other things, price has risen to $35,000! While reasearching engine malfunctions on Alfa Romeo Stelvios, I have come across many people with similar sitations as mine. Engine replacements at 30,000, 40,000, 50,000 miles. My car has 39,000 miles. This should never happen to car with such low mileage. Called Alfa Romeo customer care and was told that previous owner was not compliant with maintenance and warranty was voided. How do they know that for sure? Just because you don't get your vehicle serviced at the dealership, your noncompliant? I believe that this needs to be looked at from a safety perspective that Alfa Romeo is not doing. During loss of power on busy road and only being able to go 10 mph, we could have easily been rear ended. This total abuse of negligence from Alfa Romeo to recall these engines and fix them, to the warranty company not paying for the engine replacement/repairs, and to the dealer that is charging this extreme amount of money for this. Car insurance will not pay for this as this is mechanical and was not involved in a collision.
Mfg Campaign: 11564673
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.
Corrective Action:
When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.
Additional Notes:
When attempting to start the car using the push-button on the steering wheel, the engine did not crank and several system alerts were visible on the display (no warnings prior to this). Smoke began billowing from under the hood and left-front wheel arch after a few seconds. It was towed to the shop, the problem reproduced, and found to have a corroded main grounding wire going from the transmission to the frame. It is clear that the ground wire, which is not insulated or covered in any way, was not sufficiently grounding the electrical systems. Thus, the path of least resistance was the smaller gauge wiring in the electrical harness to include the ABS and starting/charging circuits which melted under the higher load. The extent of the damage is still being evaluated at the repair facility. This defect in the electrical circuitry could, at worst, have caused a fire, but thankfully just left us stranded. It is believed this problem could occur even while driving creating a serious condition and potential for an accident or injury.
Mfg Campaign: 11563485
Recall Date: Jan 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Corrective Action:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Additional Notes:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Mfg Campaign: 11561407
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Corrective Action:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Additional Notes:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Mfg Campaign: 11561407
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Corrective Action:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Additional Notes:
Driving on highway lost full power of engine. Throttle body control message came on . Then steering wheel started to stiffen up . Terrible experience and scary lucky was able to gain control on vehicle and pullover . Reading reviews after getting this vehicle 2 years later that it’s common in most car of this make and very unsafe . Dealer doesn’t help and warranty is crap leaving you going to the dealer several times spending dollars on the same safety issue .
Mfg Campaign: 11561407
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Engine blew at a bit over 40000 miles. There were regular oil changes and service done. The car of this quality and price should never have the engine blown at this amount of miles. It happened right after oil change and inspection, which confirmed everything was fine with the vehicle.
Corrective Action:
Engine blew at a bit over 40000 miles. There were regular oil changes and service done. The car of this quality and price should never have the engine blown at this amount of miles. It happened right after oil change and inspection, which confirmed everything was fine with the vehicle.
Additional Notes:
Engine blew at a bit over 40000 miles. There were regular oil changes and service done. The car of this quality and price should never have the engine blown at this amount of miles. It happened right after oil change and inspection, which confirmed everything was fine with the vehicle.
Mfg Campaign: 11546618
Recall Date: Sep 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Corrective Action:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Additional Notes:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Mfg Campaign: 11533733
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Corrective Action:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Additional Notes:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Mfg Campaign: 11533733
Recall Date: Jul 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Corrective Action:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Additional Notes:
Vehicle stalled loss power on highway while driving 70mph almost got rear ended. Was able to exit highway and park vehicle. Shut it off for 10 minutes started back up put in reverse car would move at all put it in drive still wouldn’t move. This is very dangerous I couldn’t have been killed. Check engine light came on and stayed on. Stop/Start stated unavailable and service engine soon
Mfg Campaign: 11533733
Recall Date: Jul 21, 2023
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