Complaints & Recalls
Official Safety Recalls - Important!
86 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
227 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While coming to a stop the engine start stop engaged causing the engine to turn off completely and would not restart when the throttle was pressed . The transmission shifted into neutral and the push button start would not fire the engine. Car would not go back to park. After locking and unlocking the door 30 seconds later it reset and the engine refired. This occurred with traffic flowing behind me and caused the car to be placed in neutral and the driver having no control over the vehicle. If this had occurred in an intersection while turning, the driver and occupants of the vehicle could be in significant danger of an accident. I took the car to the Acura dealer the next day and was told they had several complaints of this kind but would need to duplicate the issue on my car to assist me. If they could not duplicate the issue then the could not help me. At this time, it has not been inspected by the manufacturer. There were several warning lamps that came on when the car turned off.
Corrective Action:
While coming to a stop the engine start stop engaged causing the engine to turn off completely and would not restart when the throttle was pressed . The transmission shifted into neutral and the push button start would not fire the engine. Car would not go back to park. After locking and unlocking the door 30 seconds later it reset and the engine refired. This occurred with traffic flowing behind me and caused the car to be placed in neutral and the driver having no control over the vehicle. If this had occurred in an intersection while turning, the driver and occupants of the vehicle could be in significant danger of an accident. I took the car to the Acura dealer the next day and was told they had several complaints of this kind but would need to duplicate the issue on my car to assist me. If they could not duplicate the issue then the could not help me. At this time, it has not been inspected by the manufacturer. There were several warning lamps that came on when the car turned off.
Additional Notes:
While coming to a stop the engine start stop engaged causing the engine to turn off completely and would not restart when the throttle was pressed . The transmission shifted into neutral and the push button start would not fire the engine. Car would not go back to park. After locking and unlocking the door 30 seconds later it reset and the engine refired. This occurred with traffic flowing behind me and caused the car to be placed in neutral and the driver having no control over the vehicle. If this had occurred in an intersection while turning, the driver and occupants of the vehicle could be in significant danger of an accident. I took the car to the Acura dealer the next day and was told they had several complaints of this kind but would need to duplicate the issue on my car to assist me. If they could not duplicate the issue then the could not help me. At this time, it has not been inspected by the manufacturer. There were several warning lamps that came on when the car turned off.
Mfg Campaign: 11557785
Recall Date: Nov 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Corrective Action:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Additional Notes:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Mfg Campaign: 11557323
Recall Date: Nov 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Corrective Action:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Additional Notes:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Mfg Campaign: 11557323
Recall Date: Nov 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Corrective Action:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Additional Notes:
Auto braking system engaged abruptly, without necessity. This occurred twice (December 2022 and November 2023) almost causing collisions on both occasions. The dealer could not reproduce the problem when it was brought in in December 2022 and said this could occur if the sensors are dirty and to ensure they are always clean. I have since done so, and the same thing happened again. There were no warning signs for this error prior to it occuring.
Mfg Campaign: 11557323
Recall Date: Nov 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated while stopped at a stop light, the vehicle failed to restart, and the contact became aware the Auto START/STOP function was not operating properly. After manually restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-008. The manufacturer was not notified of the failure. The failure mileage was 31,500.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated while stopped at a stop light, the vehicle failed to restart, and the contact became aware the Auto START/STOP function was not operating properly. After manually restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-008. The manufacturer was not notified of the failure. The failure mileage was 31,500.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated while stopped at a stop light, the vehicle failed to restart, and the contact became aware the Auto START/STOP function was not operating properly. After manually restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 23-008. The manufacturer was not notified of the failure. The failure mileage was 31,500.
Mfg Campaign: 11556482
Recall Date: Nov 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On multiple occasions car has gone into neural while I’m stopped at a light or at a stop sign. I Have called dealer multiple times and still not resolved. I’m afraid this will cause an accident bc I’ll could get hit from behind.
Corrective Action:
On multiple occasions car has gone into neural while I’m stopped at a light or at a stop sign. I Have called dealer multiple times and still not resolved. I’m afraid this will cause an accident bc I’ll could get hit from behind.
Additional Notes:
On multiple occasions car has gone into neural while I’m stopped at a light or at a stop sign. I Have called dealer multiple times and still not resolved. I’m afraid this will cause an accident bc I’ll could get hit from behind.
Mfg Campaign: 11555664
Recall Date: Nov 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicles rear back up camara, and others i checked at dealership is quite blurry not clear at all and much more so at night, causing me not to see my neighbors son and almost running him over as i backed out of driveway , dealership stated thats how resoltion is, changing camara wont help, and no known fixes and said they all are like that
Corrective Action:
My vehicles rear back up camara, and others i checked at dealership is quite blurry not clear at all and much more so at night, causing me not to see my neighbors son and almost running him over as i backed out of driveway , dealership stated thats how resoltion is, changing camara wont help, and no known fixes and said they all are like that
Additional Notes:
My vehicles rear back up camara, and others i checked at dealership is quite blurry not clear at all and much more so at night, causing me not to see my neighbors son and almost running him over as i backed out of driveway , dealership stated thats how resoltion is, changing camara wont help, and no known fixes and said they all are like that
Mfg Campaign: 11554187
Recall Date: Nov 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Corrective Action:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Additional Notes:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Mfg Campaign: 11553797
Recall Date: Nov 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Corrective Action:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Additional Notes:
Idle stop feature causes vehicle to auto shift to neutral at stop. There are many forums noting this issue. It happened a year ago several times, they replaced the battery and it is happening again. You are sitting at a light or stop sign, go to hit the gas, and the car is in neutral. You need to turn the car off and start again. This is a serious risk of getting rear ended with this issue. One time when it happened last year a cop pulled me over to see if everything was all right. The car should not be shifting to neutral at a stop.
Mfg Campaign: 11553797
Recall Date: Nov 6, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2020 MDX we lease has lost electrical 3x since Sep 1. Once while sitting at a stoplight. Twice while turning at intersection. Each time, there was a complete power loss. When the car was moving, it quickly slowed to a stop in the road. In each case, it took a few minutes to get the car restarted due to being startled at what happened. I checked the battery cables, and they are tight. The radio settings were not lost, so I do not think it was a battery connection failure. We are not sure what to do with this as, while there are a lot of similar reports for acuras, there is no consistent diagnosis.
Corrective Action:
Our 2020 MDX we lease has lost electrical 3x since Sep 1. Once while sitting at a stoplight. Twice while turning at intersection. Each time, there was a complete power loss. When the car was moving, it quickly slowed to a stop in the road. In each case, it took a few minutes to get the car restarted due to being startled at what happened. I checked the battery cables, and they are tight. The radio settings were not lost, so I do not think it was a battery connection failure. We are not sure what to do with this as, while there are a lot of similar reports for acuras, there is no consistent diagnosis.
Additional Notes:
Our 2020 MDX we lease has lost electrical 3x since Sep 1. Once while sitting at a stoplight. Twice while turning at intersection. Each time, there was a complete power loss. When the car was moving, it quickly slowed to a stop in the road. In each case, it took a few minutes to get the car restarted due to being startled at what happened. I checked the battery cables, and they are tight. The radio settings were not lost, so I do not think it was a battery connection failure. We are not sure what to do with this as, while there are a lot of similar reports for acuras, there is no consistent diagnosis.
Mfg Campaign: 11550947
Recall Date: Oct 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!
Corrective Action:
2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!
Additional Notes:
2020 Acura MDX, bought this in February of 2021. Issue with the auto-idle completely turning off the engine, when you pull up to a red light or stop sign and the engine goes into Auto-idle, then go into neutral, sometimes showing the battery sign. The car is completely disabled, have to shut off the engine and restart. This happened about 3 times, the last time was with my 2 young children in the car and people honking at me!!!!! Brought it into Acura, when said it was battery issure and replaced the battery in Sept. 2022. August 2023, brought it in for 2 recalls, once was for the idle engine, they service person said the issue was fixed. October 2023, by car did not restart from auto-idle (AGAIN TWICE in less than a week), brought it in again, they said they couldn't find anything wrong with it! Just got my car back, called Acura headquarter, made a complaint!
Mfg Campaign: 11551104
Recall Date: Oct 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact leased a 2020 Acura MDX. The contact stated that the front driver’s and passenger’s side headlight covers became hazy, causing it to be difficult to see the roadway while driving. The vehicle was taken to the dealer where it was diagnosed that the headlight covers needed to be restored. The contact was informed by the dealer that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000. The VIN was unavailable.
Corrective Action:
The contact leased a 2020 Acura MDX. The contact stated that the front driver’s and passenger’s side headlight covers became hazy, causing it to be difficult to see the roadway while driving. The vehicle was taken to the dealer where it was diagnosed that the headlight covers needed to be restored. The contact was informed by the dealer that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000. The VIN was unavailable.
Additional Notes:
The contact leased a 2020 Acura MDX. The contact stated that the front driver’s and passenger’s side headlight covers became hazy, causing it to be difficult to see the roadway while driving. The vehicle was taken to the dealer where it was diagnosed that the headlight covers needed to be restored. The contact was informed by the dealer that the failure was a known issue. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 36,000. The VIN was unavailable.
Mfg Campaign: 11548200
Recall Date: Oct 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased used vehicle from dealership last week who completed the outstanding recalls prior to picking it up. Vehicle only has ~7800 miles. Stopped in traffic for red light, engine idle turned on after applying brake fully and car completely died...would not turn back on and nothing worked, not even hazards which made it a very dangerous safety issue sitting in the middle of a busy street. Police would not wait for call to AAA for free tow due to current safety issue and had it towed to local towing company.
Corrective Action:
Purchased used vehicle from dealership last week who completed the outstanding recalls prior to picking it up. Vehicle only has ~7800 miles. Stopped in traffic for red light, engine idle turned on after applying brake fully and car completely died...would not turn back on and nothing worked, not even hazards which made it a very dangerous safety issue sitting in the middle of a busy street. Police would not wait for call to AAA for free tow due to current safety issue and had it towed to local towing company.
Additional Notes:
Purchased used vehicle from dealership last week who completed the outstanding recalls prior to picking it up. Vehicle only has ~7800 miles. Stopped in traffic for red light, engine idle turned on after applying brake fully and car completely died...would not turn back on and nothing worked, not even hazards which made it a very dangerous safety issue sitting in the middle of a busy street. Police would not wait for call to AAA for free tow due to current safety issue and had it towed to local towing company.
Mfg Campaign: 11543791
Recall Date: Sep 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is happening for the second time. Exactly same thing happened for the first time as well. I stopped a light. The car went to auto idle and shut the engine off. I kept my foot on the break pedal until the green. When I release the pedal, the car didn't restart and it went to neutral. I pushed the drive button but it didn't change. I had to shut off everything by pressing the stop button and I started the car again. I think this also happened to other people based on the posts online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is happening for the second time. Exactly same thing happened for the first time as well. I stopped a light. The car went to auto idle and shut the engine off. I kept my foot on the break pedal until the green. When I release the pedal, the car didn't restart and it went to neutral. I pushed the drive button but it didn't change. I had to shut off everything by pressing the stop button and I started the car again. I think this also happened to other people based on the posts online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is happening for the second time. Exactly same thing happened for the first time as well. I stopped a light. The car went to auto idle and shut the engine off. I kept my foot on the break pedal until the green. When I release the pedal, the car didn't restart and it went to neutral. I pushed the drive button but it didn't change. I had to shut off everything by pressing the stop button and I started the car again. I think this also happened to other people based on the posts online: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541422
Recall Date: Aug 29, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Corrective Action:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Additional Notes:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Mfg Campaign: 11540486
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Corrective Action:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Additional Notes:
Its a known issue with my 2020 Acura MDX it has an issue with the autoidle completely turning off the engine, so you pull up to a red light and the engine goes into Autoidle mode and then completely turns OFF the engine so you are stuck in the middle of the road for a few minutes and then you have to wait for the car to allow you to turn it back on. Acura is aware of the issue and sent a letter to consumers for a mandatory software update to fix the issues. After experiencing this, I took it to the dealership and they completed the software update to fix this issue earlier this year. But my issue is still happening and we got stuck in the middle of a road for 5 mins with a toddler and a teenager. Incoming traffic almost caused a collison because of this.
Mfg Campaign: 11540486
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Corrective Action:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Additional Notes:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Mfg Campaign: 11538880
Recall Date: Aug 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Corrective Action:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Additional Notes:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Mfg Campaign: 11538880
Recall Date: Aug 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Corrective Action:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Additional Notes:
Multiple times when I have come to a stop (traffic light, stop sign, etc.) my MDX has shifted itself into "Neutral" and it appears the engine has cut off by the battery power is still on, my MDX will not shift back into "Drive" or "Park"; I then have to press then "Engine On" button multiple times to get the battery power to shut off and then I can restart my MDX and then my MDX will shift into "Drive." I took it to my Acura Dealer and they said they checked it and there was nothing wrong and they also told me there had not been any recalls on my MDX.
Mfg Campaign: 11538880
Recall Date: Aug 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
We purchased a certified pre-owned Acura MDX 2020 in Feb of this year. In four separate instances, after the auto engine idle feature is on, the car stalls out and shuts off. Two of the four times this has happened on a highway causing extreme stress. When I lift my foot of the brake to start moving, the car shifts into park and I get a message that I need to start the car before I can move the car back into Drive. I have to keep pumping the breaks and pushing the on button multiple times before the car will restart. This is extremely dangerous, especially with our two little girls in the car. When trying to restart the car, a red battery light will show up on the screen very briefly but goes away. After the car is successfully started, there are no battery warnings. In normal situations, the car starts with no issues. We have a service appointment tomorrow to have this checked by Acura.
Corrective Action:
We purchased a certified pre-owned Acura MDX 2020 in Feb of this year. In four separate instances, after the auto engine idle feature is on, the car stalls out and shuts off. Two of the four times this has happened on a highway causing extreme stress. When I lift my foot of the brake to start moving, the car shifts into park and I get a message that I need to start the car before I can move the car back into Drive. I have to keep pumping the breaks and pushing the on button multiple times before the car will restart. This is extremely dangerous, especially with our two little girls in the car. When trying to restart the car, a red battery light will show up on the screen very briefly but goes away. After the car is successfully started, there are no battery warnings. In normal situations, the car starts with no issues. We have a service appointment tomorrow to have this checked by Acura.
Additional Notes:
We purchased a certified pre-owned Acura MDX 2020 in Feb of this year. In four separate instances, after the auto engine idle feature is on, the car stalls out and shuts off. Two of the four times this has happened on a highway causing extreme stress. When I lift my foot of the brake to start moving, the car shifts into park and I get a message that I need to start the car before I can move the car back into Drive. I have to keep pumping the breaks and pushing the on button multiple times before the car will restart. This is extremely dangerous, especially with our two little girls in the car. When trying to restart the car, a red battery light will show up on the screen very briefly but goes away. After the car is successfully started, there are no battery warnings. In normal situations, the car starts with no issues. We have a service appointment tomorrow to have this checked by Acura.
Mfg Campaign: 11533671
Recall Date: Jul 21, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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