Complaints & Recalls
Official Safety Recalls - Important!
86 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
227 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
the manufacturer has not solved in a timely matter the open recall since November 2023
Corrective Action:
the manufacturer has not solved in a timely matter the open recall since November 2023
Additional Notes:
the manufacturer has not solved in a timely matter the open recall since November 2023
Mfg Campaign: 11581638
Recall Date: Apr 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579873
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated that while driving, at various speeds, the vehicle hesitated and stalled. Additionally, while driving on several occasions, the vehicle hesitated. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, Acura of Valley Stream Service, at 700 W Merrick Rd., Valley Stream, NY 11580, who informed the contact about diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. . The failure mileage was approximately 56,500. The contact stated that the failure was related to NHTSA Campaign Numbers: [XXX] (Engine and Engine Cooling), and [XXX] (Fuel System, Gasoline). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579873
Recall Date: Mar 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Mfg Campaign: 11579623
Recall Date: Mar 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? - Periodically After Auto Start Stop System activates (vehichle shuts down after stop). When the brake pedal is released and vehicle attempts to restart the engine stalls and is shifted into neutral. How was your safety or the safety of others put at risk? - UNK Has the problem been reproduced or confirmed by a dealer or independent service center? - No, this is an intermittent issue, this has occurred a few times (6). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No, email sent to service department. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - Parking light, Brake system light, Oil pressure light, battery light.
Mfg Campaign: 11579623
Recall Date: Mar 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was in RED light and Car went to Idle Stop. I got Green Light but the Car automatically went to Neutral mode and did not back to Drive mode when I changed. I put emergency light on but People do not have any patience and Horn me in the light.. I tried many times to put Drive mode and it did not work. After turn off/on the engine few times finally it worked. It was very scary if I would have struck in middle of the Highway with family it would be very bad. I called the Acura Service center they act like they did not aware of this issue. I have setup appointment this week for diagnosis.
Corrective Action:
I was in RED light and Car went to Idle Stop. I got Green Light but the Car automatically went to Neutral mode and did not back to Drive mode when I changed. I put emergency light on but People do not have any patience and Horn me in the light.. I tried many times to put Drive mode and it did not work. After turn off/on the engine few times finally it worked. It was very scary if I would have struck in middle of the Highway with family it would be very bad. I called the Acura Service center they act like they did not aware of this issue. I have setup appointment this week for diagnosis.
Additional Notes:
I was in RED light and Car went to Idle Stop. I got Green Light but the Car automatically went to Neutral mode and did not back to Drive mode when I changed. I put emergency light on but People do not have any patience and Horn me in the light.. I tried many times to put Drive mode and it did not work. After turn off/on the engine few times finally it worked. It was very scary if I would have struck in middle of the Highway with family it would be very bad. I called the Acura Service center they act like they did not aware of this issue. I have setup appointment this week for diagnosis.
Mfg Campaign: 11579363
Recall Date: Mar 25, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Mfg Campaign: 11578447
Recall Date: Mar 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated that the vehicle hesitated to start. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from underneath the rear of the vehicle. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 32,863. VIN tool confirms part not available.
Mfg Campaign: 11578447
Recall Date: Mar 20, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Left rear inner tail light is inoperative. There is evidence of water intrusion in the lower left corner of the tail light assembly. Called dealer, was told by service manager that the concern was not covered under warranty as the vehicle has just over 51,000 miles. Called Acura Care and was told same. 2014-2019 models of this vehicle were recalled for this issue, but not the 2020 models, although they are the same body style and share same tail light part number. The lights are LED and have no replaceable bulbs; entire assembly must be replaced.
Corrective Action:
Left rear inner tail light is inoperative. There is evidence of water intrusion in the lower left corner of the tail light assembly. Called dealer, was told by service manager that the concern was not covered under warranty as the vehicle has just over 51,000 miles. Called Acura Care and was told same. 2014-2019 models of this vehicle were recalled for this issue, but not the 2020 models, although they are the same body style and share same tail light part number. The lights are LED and have no replaceable bulbs; entire assembly must be replaced.
Additional Notes:
Left rear inner tail light is inoperative. There is evidence of water intrusion in the lower left corner of the tail light assembly. Called dealer, was told by service manager that the concern was not covered under warranty as the vehicle has just over 51,000 miles. Called Acura Care and was told same. 2014-2019 models of this vehicle were recalled for this issue, but not the 2020 models, although they are the same body style and share same tail light part number. The lights are LED and have no replaceable bulbs; entire assembly must be replaced.
Mfg Campaign: 11578224
Recall Date: Mar 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on the highway, at highway speeds, all dash lights came on and the vehicle immediately lost power coming to an abrupt stop. We were able to limp the car to the side of the road. It was ultimately determined that the car’s fuel pump had gone out. The fuel pump was replaced by Acura, and covered under the initial manufactures warranty. However, it’s rather suspicious that our car is not included in the recall given that the fuel pump failure is identical to the open recall for our same make and model.
Corrective Action:
While driving on the highway, at highway speeds, all dash lights came on and the vehicle immediately lost power coming to an abrupt stop. We were able to limp the car to the side of the road. It was ultimately determined that the car’s fuel pump had gone out. The fuel pump was replaced by Acura, and covered under the initial manufactures warranty. However, it’s rather suspicious that our car is not included in the recall given that the fuel pump failure is identical to the open recall for our same make and model.
Additional Notes:
While driving on the highway, at highway speeds, all dash lights came on and the vehicle immediately lost power coming to an abrupt stop. We were able to limp the car to the side of the road. It was ultimately determined that the car’s fuel pump had gone out. The fuel pump was replaced by Acura, and covered under the initial manufactures warranty. However, it’s rather suspicious that our car is not included in the recall given that the fuel pump failure is identical to the open recall for our same make and model.
Mfg Campaign: 11575779
Recall Date: Mar 6, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car stalls when auto idle at stop lights. There is a recall for my make and model however, I called Acura and they said my vin was later removed from the recall. The service bulletin states all trim levels and my MDX falls within the parameters. They could not tell me why my car had the recall once listed and then removed. This is very dangerous because it takes a few minutes for the car to start again.
Corrective Action:
Car stalls when auto idle at stop lights. There is a recall for my make and model however, I called Acura and they said my vin was later removed from the recall. The service bulletin states all trim levels and my MDX falls within the parameters. They could not tell me why my car had the recall once listed and then removed. This is very dangerous because it takes a few minutes for the car to start again.
Additional Notes:
Car stalls when auto idle at stop lights. There is a recall for my make and model however, I called Acura and they said my vin was later removed from the recall. The service bulletin states all trim levels and my MDX falls within the parameters. They could not tell me why my car had the recall once listed and then removed. This is very dangerous because it takes a few minutes for the car to start again.
Mfg Campaign: 11574077
Recall Date: Feb 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine started knocking while driving on [XXX], it can be inspected upon request. This knocking is due to the connecting rod bearing failure recall and it creates a safety issue for passengers and other drivers on the road as the engine can fail at any given moment causing a road hazard. I have made an appointment to get this matter diagnosed with King Acura in Hoover, but I am being denied a supplemental vehicle. This is a manufacturing defect that should be completely covered by the manufacturer including supplemental transportation for the duration of diagnosis and repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine started knocking while driving on [XXX], it can be inspected upon request. This knocking is due to the connecting rod bearing failure recall and it creates a safety issue for passengers and other drivers on the road as the engine can fail at any given moment causing a road hazard. I have made an appointment to get this matter diagnosed with King Acura in Hoover, but I am being denied a supplemental vehicle. This is a manufacturing defect that should be completely covered by the manufacturer including supplemental transportation for the duration of diagnosis and repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine started knocking while driving on [XXX], it can be inspected upon request. This knocking is due to the connecting rod bearing failure recall and it creates a safety issue for passengers and other drivers on the road as the engine can fail at any given moment causing a road hazard. I have made an appointment to get this matter diagnosed with King Acura in Hoover, but I am being denied a supplemental vehicle. This is a manufacturing defect that should be completely covered by the manufacturer including supplemental transportation for the duration of diagnosis and repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11572763
Recall Date: Feb 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Corrective Action:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Additional Notes:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Mfg Campaign: 11565058
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Corrective Action:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Additional Notes:
I've experienced stop and stall issues with my vehicle three times and the Acura dealership said they couldn't locate but kept my vehicle for a few days and said it was the battery. I have a new battery but same issue occurred two more times. There is definitely an electrical problem with this vehicle's system. The radio randomly stops working, no sound or buttons stop at any given time and also heat/air buttons switch by themselves. Shift paddles sometimes does not slow down vehicle, in most cases it accelerates.
Mfg Campaign: 11565058
Recall Date: Jan 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Mfg Campaign: 11561060
Recall Date: Dec 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated that while driving at slower speeds, the vehicle stalled and shifted into neutral. After shifting to the park, the vehicle was restarted and operated normally. The contact stated that the failure had occurred on numerous occasions while accelerating from a stop or while decelerating to a stop. The vehicle was taken to the local dealer on multiple occasions and software updates had been performed, the battery and starter were replaced, but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
Mfg Campaign: 11561060
Recall Date: Dec 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, and while the vehicle was idling, the vehicle stalled without warning. The contact made several attempts to restart the vehicle before the vehicle regained normal power. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, and while the vehicle was idling, the vehicle stalled without warning. The contact made several attempts to restart the vehicle before the vehicle regained normal power. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, and while the vehicle was idling, the vehicle stalled without warning. The contact made several attempts to restart the vehicle before the vehicle regained normal power. The contact stated that the failure occurred intermittently. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11560285
Recall Date: Dec 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Acura MDX. The contact stated that upon coming to a complete stop, the vehicle suddenly stalled. After which, the contact became aware that the vehicle briefly failed to detect that the key was present, preventing the vehicle from restarting. After a while, the vehicle was able to detect that the key was present, and the vehicle started. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Corrective Action:
The contact owns a 2020 Acura MDX. The contact stated that upon coming to a complete stop, the vehicle suddenly stalled. After which, the contact became aware that the vehicle briefly failed to detect that the key was present, preventing the vehicle from restarting. After a while, the vehicle was able to detect that the key was present, and the vehicle started. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Additional Notes:
The contact owns a 2020 Acura MDX. The contact stated that upon coming to a complete stop, the vehicle suddenly stalled. After which, the contact became aware that the vehicle briefly failed to detect that the key was present, preventing the vehicle from restarting. After a while, the vehicle was able to detect that the key was present, and the vehicle started. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Mfg Campaign: 11559782
Recall Date: Dec 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was at stoplight with idle stop on and when light turned green car wouldn’t engage. Saw it had shifted to neutral and needed to turn the car off, restart before I could drive away. Could have been hit from behind especially since it was dark out
Corrective Action:
Was at stoplight with idle stop on and when light turned green car wouldn’t engage. Saw it had shifted to neutral and needed to turn the car off, restart before I could drive away. Could have been hit from behind especially since it was dark out
Additional Notes:
Was at stoplight with idle stop on and when light turned green car wouldn’t engage. Saw it had shifted to neutral and needed to turn the car off, restart before I could drive away. Could have been hit from behind especially since it was dark out
Mfg Campaign: 11558903
Recall Date: Dec 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was on a bridge heading into a tunnel stopped due to traffic and the car shut off completely. The screen said to put the car in park and restart it. I tried several times and after a few attempts it started back up. This is the third time this happened. I had a recall when I purchased it and had the recall addressed for the same issue. Now I am back at Acura again. And being told I may have to pay for diagnostics. The car is still under warranty.
Corrective Action:
I was on a bridge heading into a tunnel stopped due to traffic and the car shut off completely. The screen said to put the car in park and restart it. I tried several times and after a few attempts it started back up. This is the third time this happened. I had a recall when I purchased it and had the recall addressed for the same issue. Now I am back at Acura again. And being told I may have to pay for diagnostics. The car is still under warranty.
Additional Notes:
I was on a bridge heading into a tunnel stopped due to traffic and the car shut off completely. The screen said to put the car in park and restart it. I tried several times and after a few attempts it started back up. This is the third time this happened. I had a recall when I purchased it and had the recall addressed for the same issue. Now I am back at Acura again. And being told I may have to pay for diagnostics. The car is still under warranty.
Mfg Campaign: 11558337
Recall Date: Dec 4, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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