Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
286 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car loosing power
Corrective Action:
Car loosing power
Additional Notes:
Car loosing power
Mfg Campaign: 11639014
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Car loosing power
Corrective Action:
Car loosing power
Additional Notes:
Car loosing power
Mfg Campaign: 11639014
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated while driving 70 MPH, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated while driving 70 MPH, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated while driving 70 MPH, there was an abnormal knocking sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the connecting rod bearings, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 91,000.
Mfg Campaign: 11639156
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Corrective Action:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Additional Notes:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Mfg Campaign: 11638921
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Corrective Action:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Additional Notes:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Mfg Campaign: 11638921
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Corrective Action:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Additional Notes:
There is an active recall on the brake calipers and fuel pump for Acura Mdx 2017, and Hondas. My Acura Mdx 2017 has the same issues with a code of p07e4, which is the brake calipers. When looking up the recall of my car, there is no recall on it when inserting the VIN. My car is an Acura Mdx 2017; I do not understand why it is not included in the recall when it should.
Mfg Campaign: 11638921
Recall Date: Jan 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11638035
Recall Date: Jan 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Based on a diagnosis by a 3rd party, this vehicle is affected by the issue identified in Part 573 Safety Recall Report, 23V-751. The check engine lamp is flashing, the fault code associated with this issue is showing, there's a knocking sound coming from the engine, and the vehicle has decreased power when the check engine lamp is flashing. However, the VIN for this vehicle is not identified in the safety recall.
Corrective Action:
Based on a diagnosis by a 3rd party, this vehicle is affected by the issue identified in Part 573 Safety Recall Report, 23V-751. The check engine lamp is flashing, the fault code associated with this issue is showing, there's a knocking sound coming from the engine, and the vehicle has decreased power when the check engine lamp is flashing. However, the VIN for this vehicle is not identified in the safety recall.
Additional Notes:
Based on a diagnosis by a 3rd party, this vehicle is affected by the issue identified in Part 573 Safety Recall Report, 23V-751. The check engine lamp is flashing, the fault code associated with this issue is showing, there's a knocking sound coming from the engine, and the vehicle has decreased power when the check engine lamp is flashing. However, the VIN for this vehicle is not identified in the safety recall.
Mfg Campaign: 11636138
Recall Date: Jan 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Transmission failure driving on the interstate . Engine shudder ; speed dropped to 25 mph. Warning lights flashed indication Transmission issue. Vehicle was towed to a AAA Approved Independent shop where the issue was verified.
Corrective Action:
Transmission failure driving on the interstate . Engine shudder ; speed dropped to 25 mph. Warning lights flashed indication Transmission issue. Vehicle was towed to a AAA Approved Independent shop where the issue was verified.
Additional Notes:
Transmission failure driving on the interstate . Engine shudder ; speed dropped to 25 mph. Warning lights flashed indication Transmission issue. Vehicle was towed to a AAA Approved Independent shop where the issue was verified.
Mfg Campaign: 11635783
Recall Date: Jan 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635008
Recall Date: Jan 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635008
Recall Date: Jan 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I reported these issues to Acura corporate and to Jackson Acura, dealership I purchased the vehicle from in February 2024. Beginning in July 2024 the vehicle would stall, de-accelerate then the automatic brake would engage, and the vehicle would go into "N" mode, Neutral and lock up. I was able to press the gas pedal a few times, and the vehicle would come back online and drive. This issue happens about every 100 miles driven. On [XXX] the vehicle suddenly de-accelerated, went into auto brake mode and then shifted into neutral. On this date the vehicle locked up suddenly to an abrupt stop, we were almost impacted in the rear with two other vehicles having to take evasive action to avoid hitting us. My wife and I were lucky not to injured by the sudden brake, or transmission lock up. There were no other issues with the vehicle until this date, other than the stall issue. It seems the system had a sudden catastrophic failure. the car has been maintained with oil changes, new battery and transmission service. The car was shutdown then restarted. All the lights on the dash were on and the vehicle was unable to shift to any gear. The vehicle had to be towed to my home address. I was advised to have the vehicle towed to a dealer for diagnostics at my expense. It is currently at Nalley Acura, Marietta, Ga being diagnosed for the issues. The vehicle has 74,000 miles currently. It was purchased with 57,700 miles from Jacson Acura as a certified Acura used vehicle. The Acura dealer and Acura corporate both stated my VIN # was not included in the recalls. It should be included in the recalls as it has the same issues as other Acura models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635008
Recall Date: Jan 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Possibly the connecting rod bearings failed. The engine with less than a 100,00 milage has a loud knocking and clunking sound and losing power, but the car is not part of the Honda/Acura J35 engine recall.
Corrective Action:
Possibly the connecting rod bearings failed. The engine with less than a 100,00 milage has a loud knocking and clunking sound and losing power, but the car is not part of the Honda/Acura J35 engine recall.
Additional Notes:
Possibly the connecting rod bearings failed. The engine with less than a 100,00 milage has a loud knocking and clunking sound and losing power, but the car is not part of the Honda/Acura J35 engine recall.
Mfg Campaign: 11634059
Recall Date: Jan 4, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission failed. It is not able to be inspected unless retrieved by the dealer. While driving the vehicle the transmission would disengage. There were no warning lights or failures picked up by the CAN bus. This would happen during normal driving on the highway, potentially leaving the vehicle stranded in the middle of the highway. When issue occurred the transmission would make a whining noise. I was able to replicate the issue with the dealer. I am unaware if the part was inspected. I contacted Acura of America to report the problem. The issue mimicked the reported recall that Acura issue on a portion of MDX of the same year. They offered no assistance to the issue. There were no warning lights or indicators to let me know of a transmission issue.
Corrective Action:
The transmission failed. It is not able to be inspected unless retrieved by the dealer. While driving the vehicle the transmission would disengage. There were no warning lights or failures picked up by the CAN bus. This would happen during normal driving on the highway, potentially leaving the vehicle stranded in the middle of the highway. When issue occurred the transmission would make a whining noise. I was able to replicate the issue with the dealer. I am unaware if the part was inspected. I contacted Acura of America to report the problem. The issue mimicked the reported recall that Acura issue on a portion of MDX of the same year. They offered no assistance to the issue. There were no warning lights or indicators to let me know of a transmission issue.
Additional Notes:
The transmission failed. It is not able to be inspected unless retrieved by the dealer. While driving the vehicle the transmission would disengage. There were no warning lights or failures picked up by the CAN bus. This would happen during normal driving on the highway, potentially leaving the vehicle stranded in the middle of the highway. When issue occurred the transmission would make a whining noise. I was able to replicate the issue with the dealer. I am unaware if the part was inspected. I contacted Acura of America to report the problem. The issue mimicked the reported recall that Acura issue on a portion of MDX of the same year. They offered no assistance to the issue. There were no warning lights or indicators to let me know of a transmission issue.
Mfg Campaign: 11633286
Recall Date: Dec 31, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Corrective Action:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Additional Notes:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Mfg Campaign: 11633057
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Corrective Action:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Additional Notes:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Mfg Campaign: 11633057
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Corrective Action:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Additional Notes:
I BOUGHT THE VEHICLE IN FEBRUARY 2024 FROM A CERTIFIED ACUARA DEALER. ON DECEMBER 26TH THE VEHCILE SUDDENLY WENT INTO NEUTRAL MODE AND WOULD NOT CHANGE INTO ANY OTHER GEAR. THE CAR WAS SHUTDOWN AND RESTARTED ABOUT 5 MINUTES LATER WITH THE DASHBOARD FULL OF WARNING LAMPS AT START UP. I ATTEMPTED TO MOVE THE CAR FROM THE ROADWAY BUT THE GEAR SHIFT CONTROL WOULD NOT WORK IN ANY GEAR. TRANSMISSION WARNING LAMP CAME ON. THE CAR WAS TOWED BACK TO MY HOME ADDRESS. THIS CAR WAS ACURA CERTIED USED. IT HAS BEEN MAINTAIND BY A HONDA SERVICE CENTER. ACURA, HONDA AND THE ACURA DEALER LOCALLY ALL HAVE STATED THERE ARE NO ISSUES WITH THE CAR OR WARRANTIES FOR THE ISSUES. THE CAR HAS 74582 MILES. BASED ON ONLINE FORUMS THIS SEEMS TO BE AN ISSUE WITH MANY ACURA MDX OWNERS. ACURA AND HONDA AMERICA ARE NOT ACEPTING THEIR PRODUCT IS DEFECTIVE. LASTLY, WE NEARLY AVOIDED BEING IN A SEVERE ACCIDENT DUE TO THE SUDDEN STOP ON THE ROADWAY
Mfg Campaign: 11633057
Recall Date: Dec 30, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Second motor is experiencing connecting rod bearing noise, replaced 3.5 Litre motor with salvage yard replacement, just coming up on 99k, and noise is back similar to what I heard and had Acura dealer diagnosis before replacing with a used motor.
Corrective Action:
Second motor is experiencing connecting rod bearing noise, replaced 3.5 Litre motor with salvage yard replacement, just coming up on 99k, and noise is back similar to what I heard and had Acura dealer diagnosis before replacing with a used motor.
Additional Notes:
Second motor is experiencing connecting rod bearing noise, replaced 3.5 Litre motor with salvage yard replacement, just coming up on 99k, and noise is back similar to what I heard and had Acura dealer diagnosis before replacing with a used motor.
Mfg Campaign: 11632729
Recall Date: Dec 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My engine is making noise and has a slight rattle when idling.
Corrective Action:
My engine is making noise and has a slight rattle when idling.
Additional Notes:
My engine is making noise and has a slight rattle when idling.
Mfg Campaign: 11632567
Recall Date: Dec 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Prior to this incident, we had no major issues with the car and performed all necessary oil changes. While driving 30 mph the car began to brake and stutter by itself and every emergency light came on the dash. The car behind us almost hit us from the car randomly braking. We took the car to the Acura dealer and they reset the computer and charged us $435. We drove off the lot and 15 miles later the car did the same thing. We took it back to the dealer and they said the camshaft malfunctioned. We were then charged another $2450. From our understanding, camshafts should last 200k miles. Our car only had 54k miles on it.
Corrective Action:
Prior to this incident, we had no major issues with the car and performed all necessary oil changes. While driving 30 mph the car began to brake and stutter by itself and every emergency light came on the dash. The car behind us almost hit us from the car randomly braking. We took the car to the Acura dealer and they reset the computer and charged us $435. We drove off the lot and 15 miles later the car did the same thing. We took it back to the dealer and they said the camshaft malfunctioned. We were then charged another $2450. From our understanding, camshafts should last 200k miles. Our car only had 54k miles on it.
Additional Notes:
Prior to this incident, we had no major issues with the car and performed all necessary oil changes. While driving 30 mph the car began to brake and stutter by itself and every emergency light came on the dash. The car behind us almost hit us from the car randomly braking. We took the car to the Acura dealer and they reset the computer and charged us $435. We drove off the lot and 15 miles later the car did the same thing. We took it back to the dealer and they said the camshaft malfunctioned. We were then charged another $2450. From our understanding, camshafts should last 200k miles. Our car only had 54k miles on it.
Mfg Campaign: 11629537
Recall Date: Dec 8, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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