Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
286 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Corrective Action:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Additional Notes:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Mfg Campaign: 11581970
Recall Date: Apr 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Corrective Action:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Additional Notes:
I have a 2017 Acura MDX that had around 98k while I was driving down the highway at 65 mph all lights came on the dash and lost acceleration would not go over 45 MPH on a very busy highway. Had to have the vehicle towed per dealership- towed to Jay Wolfe Acura, Overland Park, KS. They said engine needed to be replaced due to the miss fire of rod knocking. There was no other option for replacing the rods had to replace the engine. In addition they replaced with an used engine that is a 2016 not even the same year. Dealer made us aware of the recall for this issue but advised us the Vin# is not under the recall so we had to pay out of pocket. I have tried to work with Honda and the dealership for reimbursement since there have been numerous vehicles with this exact issue but the Vin#'s not under the recall but with no help at all. I have provided documentation and explained the issues and the repairs. I have documentation but was not able to add it to the document listing below
Mfg Campaign: 11581970
Recall Date: Apr 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Corrective Action:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Additional Notes:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Mfg Campaign: 11577683
Recall Date: Mar 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Corrective Action:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Additional Notes:
The sensor under the hood malfunctions causing the car alarm system to go off and battery to get drained. Multiple batteries were changed because initially the thinking was that the battery needed to be replaced. Car alarm would go off in the middle of the night (with a new battery) when parked in the garage. All the electrical systems and lights would start turning off and on as if the car is possessed. Manufacturer is aware of the problem. Many others are complaining on the internet. There are variety of hacks including rigging the sensor that are suggested. Dealer said the entire control unit had to be replaced for $1122. Repair was made. They said when they run out of parts (control unit) they also disconnect the sensor. So you have cars on the highways that are no longer appropriately indicating when the hood is down (shut correctly or whether it is a false alarm. I called the manufacturer they didn't take responsibility (Case 14470102) with Acura/Honda.
Mfg Campaign: 11577683
Recall Date: Mar 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated that while driving at approximately 20 MPH uphill, several unknown warning lights illuminated. The contact observed a clanking noise emanating from the engine compartment and the vehicle stalled. The vehicle was not able to be restarted. Additionally, the contact observed condensation underneath the front of the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The contact stated the reason for the engine seizing was due to broken connecting rods #2 & #5. The mechanic stated the only other reason the engine would seize is due to not having any oil at all in the vehicle, but there was oil present in the vehicle so it couldn't be that and that it was the connecting rods bearings breaking that caused it.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated that while driving at approximately 20 MPH uphill, several unknown warning lights illuminated. The contact observed a clanking noise emanating from the engine compartment and the vehicle stalled. The vehicle was not able to be restarted. Additionally, the contact observed condensation underneath the front of the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The contact stated the reason for the engine seizing was due to broken connecting rods #2 & #5. The mechanic stated the only other reason the engine would seize is due to not having any oil at all in the vehicle, but there was oil present in the vehicle so it couldn't be that and that it was the connecting rods bearings breaking that caused it.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated that while driving at approximately 20 MPH uphill, several unknown warning lights illuminated. The contact observed a clanking noise emanating from the engine compartment and the vehicle stalled. The vehicle was not able to be restarted. Additionally, the contact observed condensation underneath the front of the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000. The contact stated the reason for the engine seizing was due to broken connecting rods #2 & #5. The mechanic stated the only other reason the engine would seize is due to not having any oil at all in the vehicle, but there was oil present in the vehicle so it couldn't be that and that it was the connecting rods bearings breaking that caused it.
Mfg Campaign: 11574654
Recall Date: Feb 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated while starting the vehicle, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the connecting rod bearing was knocking, and the dealer recommended replacing the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated while starting the vehicle, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the connecting rod bearing was knocking, and the dealer recommended replacing the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated while starting the vehicle, the engine made an abnormal knocking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the connecting rod bearing was knocking, and the dealer recommended replacing the engine. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 133,000.
Mfg Campaign: 11572298
Recall Date: Feb 16, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
The driver’s seat is loose. It became loose over time. It moves forward and back by about 1/4” during starts and stops. It gets worse each month. There is a recall for the same thing the next model year.
Corrective Action:
The driver’s seat is loose. It became loose over time. It moves forward and back by about 1/4” during starts and stops. It gets worse each month. There is a recall for the same thing the next model year.
Additional Notes:
The driver’s seat is loose. It became loose over time. It moves forward and back by about 1/4” during starts and stops. It gets worse each month. There is a recall for the same thing the next model year.
Mfg Campaign: 11570658
Recall Date: Feb 7, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Internal damage at the connecting rod bearing causing engine failure. I have a video from the dealership explaining everything. It is too large to upload to this submission worksheet. There is an active recall on for this exact problem on other years of the MDX and TLX but my VIN is not included in the recall.
Corrective Action:
Internal damage at the connecting rod bearing causing engine failure. I have a video from the dealership explaining everything. It is too large to upload to this submission worksheet. There is an active recall on for this exact problem on other years of the MDX and TLX but my VIN is not included in the recall.
Additional Notes:
Internal damage at the connecting rod bearing causing engine failure. I have a video from the dealership explaining everything. It is too large to upload to this submission worksheet. There is an active recall on for this exact problem on other years of the MDX and TLX but my VIN is not included in the recall.
Mfg Campaign: 11568458
Recall Date: Jan 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Backup camera stopped working.
Corrective Action:
Backup camera stopped working.
Additional Notes:
Backup camera stopped working.
Mfg Campaign: 11568340
Recall Date: Jan 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated while driving 25 MPH, the vehicle lost motive power and was jerking. Several unknown warning lights were illuminated. The contact drove the vehicle to a local mechanic to be diagnosed. The mechanic retrieved DTC code: P0369 (Reduced Engine Power). The mechanic replaced the camshaft and the sensors. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated while driving 25 MPH, the vehicle lost motive power and was jerking. Several unknown warning lights were illuminated. The contact drove the vehicle to a local mechanic to be diagnosed. The mechanic retrieved DTC code: P0369 (Reduced Engine Power). The mechanic replaced the camshaft and the sensors. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated while driving 25 MPH, the vehicle lost motive power and was jerking. Several unknown warning lights were illuminated. The contact drove the vehicle to a local mechanic to be diagnosed. The mechanic retrieved DTC code: P0369 (Reduced Engine Power). The mechanic replaced the camshaft and the sensors. The manufacturer was not made aware of the failure. The failure mileage was 105,000.
Mfg Campaign: 11567296
Recall Date: Jan 23, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving at an undisclosed speed, she heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damage to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 110,000.
Mfg Campaign: 11566129
Recall Date: Jan 17, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Corrective Action:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Additional Notes:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Mfg Campaign: 11565644
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Corrective Action:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Additional Notes:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Mfg Campaign: 11565644
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Corrective Action:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Additional Notes:
While driving the car started to loose momentum and began stuttering until finally stopping abruptly and applying the electronic braking system. All warning alarms were illuminated on the dash. I was not even able to pull over completely off the road either putting me and my family in danger from not being off the road. Acura dealership service center informed me it was a bad high pressure fuel pump located on the engine block itself. There are recalls for this exact part neginnibg from 2018 on the acura MDX model. My model is a 2017 making me wonder if the recall should include earlier year models of acura mdx.
Mfg Campaign: 11565644
Recall Date: Jan 15, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564417
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on the interstate yesterday ([XXX]) and the transmission suddenly downshifted gears and also went to neutral. I managed to pull to the shoulder, but the sudden loss of power could easily have been life threatening at a more crowded time of day or in poor weather. The car was towed to McDaniel Acura in Columbia, SC (I was out of town) and problem confirmed. I also called my regular mechanic (a Honda specialist) and he said this was a known problem and referenced Acura service bulletin [XXX] which says to reload new software. Codes were: Transmission code P0716 Parking Brake System U0401-68 Parking brake warning light on Blind spot warning light on Why hasn't there been a recall on this??? It's a known problem and I could easily have been killed and hurt others. If not a recall, at least at least do something to alert owners so they can get it fixed proactively if they want, as opposed to breaking down on the side of an interstate for hours. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11564417
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Corrective Action:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Additional Notes:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Mfg Campaign: 11564468
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Corrective Action:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Additional Notes:
Ive brought my MDX to the dealership service department 6 times for this issue, my car has been with the service department this last time since Nov 28th consecutively. In September I brought it in because my car would shift to park when the auto start/stop engaged, I would have to hit the brakes, shift back in to drive before I could take off. I was told there were 2 recalls that we remedied at that time. I brought my car back in a couple weeks later because the issue was persisting, I also started to get transmission and blind spot monitoring system alerts in those 2 weeks. I was told by the service department that the recall update wasn't "completed" when I brought it the previous time. The shift to park still was not fixed. At the 3rd time to the service department they replaced my starter. After this was done the issues with the car got worse, the car would give me transmission alerts, emission system alerts, power brake, blind spot, etc. & the "D" for drive on the dash would blink. Park would also blink. On the 4th trip they replaced my shifter assembly. After this the issues with the car further worsened and I would get all of the previously mentioned alerts, then my car would shift to neutral and another alert would pop up saying "pull over and park when safe to do so". Thankfully I was never on the interstate when this happened. I have to coast until I can pull off the road. After turning the car off then back on I was still not able to shift in to gear. I had the car towed to Acura, this (5th trip) time they replaced my transmission computer module. The car did the same thing the day after I picked it up. I had it towed back to them again, this latest trip they replaced my powertrain computer module, it did not fix the issue. My MDX has been at the dealership since Nov 28th because they do not know what to attempt to fix next. Im not being given any recourse. There are class-action lawsuits regarding this issue on the internet, so it is not unique to me
Mfg Campaign: 11564468
Recall Date: Jan 9, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
NHTSA Recal #19V-256 So according to Acura, this vehicle had the tail lights replaced in 2019 but the tail lights broke again in 2023. How do we know if Acura just replaced with same OEM tail lights but didn't fix the problematic tail lights. These lights are not a simple bulb replacement, it is costly in $600/Ea range to replace whole assembly.
Corrective Action:
NHTSA Recal #19V-256 So according to Acura, this vehicle had the tail lights replaced in 2019 but the tail lights broke again in 2023. How do we know if Acura just replaced with same OEM tail lights but didn't fix the problematic tail lights. These lights are not a simple bulb replacement, it is costly in $600/Ea range to replace whole assembly.
Additional Notes:
NHTSA Recal #19V-256 So according to Acura, this vehicle had the tail lights replaced in 2019 but the tail lights broke again in 2023. How do we know if Acura just replaced with same OEM tail lights but didn't fix the problematic tail lights. These lights are not a simple bulb replacement, it is costly in $600/Ea range to replace whole assembly.
Mfg Campaign: 11563770
Recall Date: Jan 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
i bought new car in 2017 November and around over 2500k miles I heard engine chirping sound and if you're surrounded by wall you can hear it louder. took it to dealership several time but they said it's normal and show me another car to prove to me. Which it did had same sound. Then yrs go by I hear loud clunking sound underneath the car every time I reversed and when switching gear to reverse. also about 1-2 yr owning it I heard clunking sound on steering wheel so when mechanic looked at dealership they said it could have been air bag wires so they secured it and shouldn't have any more problem. on 3rd yr I went back to dealership because I know something is wrong with steering wheel clunking sound when turning low speed to right and felt much tighter to turn. they said one of suspension is problem so they replaced but 2wks later happen again. I was in rush for them to resolve before my 4yr warranty ends but they keep playing around saying initially by experience mechanic when we did test drive he heard the sound and thinks it's steering rack or pinion. so I was relived after yr of back n forth they figured out and tells me to wait for next step. but after 1hr waiting at lobby they told me after lifting car up can't manipulate the sound again so can't fix. I wanted to speak to that mechanic again and the way he looked at me and said sorry I don't know what's wrong with it seem like his been told by higher up to lie bc that day they had corporate person visit and that person refused my claim. I asked to fix steering rack or both and they said we can't bc its costing them money and what if that's not the case. I took it to local mechanic and whenever my vehicle is lifted its hard to find the sound but when on ground you can hear. Then recently I brought up that clunk sound to different mechanic during oil change they found out that my body frame was loose so he tighten the bolts. He said it's rare to have frame loose. after that no more clunking when reversing.
Corrective Action:
i bought new car in 2017 November and around over 2500k miles I heard engine chirping sound and if you're surrounded by wall you can hear it louder. took it to dealership several time but they said it's normal and show me another car to prove to me. Which it did had same sound. Then yrs go by I hear loud clunking sound underneath the car every time I reversed and when switching gear to reverse. also about 1-2 yr owning it I heard clunking sound on steering wheel so when mechanic looked at dealership they said it could have been air bag wires so they secured it and shouldn't have any more problem. on 3rd yr I went back to dealership because I know something is wrong with steering wheel clunking sound when turning low speed to right and felt much tighter to turn. they said one of suspension is problem so they replaced but 2wks later happen again. I was in rush for them to resolve before my 4yr warranty ends but they keep playing around saying initially by experience mechanic when we did test drive he heard the sound and thinks it's steering rack or pinion. so I was relived after yr of back n forth they figured out and tells me to wait for next step. but after 1hr waiting at lobby they told me after lifting car up can't manipulate the sound again so can't fix. I wanted to speak to that mechanic again and the way he looked at me and said sorry I don't know what's wrong with it seem like his been told by higher up to lie bc that day they had corporate person visit and that person refused my claim. I asked to fix steering rack or both and they said we can't bc its costing them money and what if that's not the case. I took it to local mechanic and whenever my vehicle is lifted its hard to find the sound but when on ground you can hear. Then recently I brought up that clunk sound to different mechanic during oil change they found out that my body frame was loose so he tighten the bolts. He said it's rare to have frame loose. after that no more clunking when reversing.
Additional Notes:
i bought new car in 2017 November and around over 2500k miles I heard engine chirping sound and if you're surrounded by wall you can hear it louder. took it to dealership several time but they said it's normal and show me another car to prove to me. Which it did had same sound. Then yrs go by I hear loud clunking sound underneath the car every time I reversed and when switching gear to reverse. also about 1-2 yr owning it I heard clunking sound on steering wheel so when mechanic looked at dealership they said it could have been air bag wires so they secured it and shouldn't have any more problem. on 3rd yr I went back to dealership because I know something is wrong with steering wheel clunking sound when turning low speed to right and felt much tighter to turn. they said one of suspension is problem so they replaced but 2wks later happen again. I was in rush for them to resolve before my 4yr warranty ends but they keep playing around saying initially by experience mechanic when we did test drive he heard the sound and thinks it's steering rack or pinion. so I was relived after yr of back n forth they figured out and tells me to wait for next step. but after 1hr waiting at lobby they told me after lifting car up can't manipulate the sound again so can't fix. I wanted to speak to that mechanic again and the way he looked at me and said sorry I don't know what's wrong with it seem like his been told by higher up to lie bc that day they had corporate person visit and that person refused my claim. I asked to fix steering rack or both and they said we can't bc its costing them money and what if that's not the case. I took it to local mechanic and whenever my vehicle is lifted its hard to find the sound but when on ground you can hear. Then recently I brought up that clunk sound to different mechanic during oil change they found out that my body frame was loose so he tighten the bolts. He said it's rare to have frame loose. after that no more clunking when reversing.
Mfg Campaign: 11561793
Recall Date: Dec 25, 2023
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