Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
286 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and opened and immediately closed a case for the failure. The approximate failure mileage was 137,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and opened and immediately closed a case for the failure. The approximate failure mileage was 137,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was not repaired. The manufacturer was notified of the failure and opened and immediately closed a case for the failure. The approximate failure mileage was 137,000.
Mfg Campaign: 11676235
Recall Date: Jul 25, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675284
Recall Date: Jul 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675284
Recall Date: Jul 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Hi, I have a 2017 Acura MDX. My Transmission Shifts to Neutral Unexpectedly. It happens when I'm driving. Most of the time it shifts back to Drive. Therefore, it never bothered me, it happened since I bough the car. It didn't happen often so I didn't think anything of it. However, lately it started to happen more often. Now when it shifts to Neutral it doesn't want to shift back do Drive. My concern happened when I was on a highway driving in a middle lane. I had to pull over and when it shifts to Neutral. When it shifts to Neutral you can't add gas and the vehicle starts slowing down. I received warning on my dashboard ((P))! - Electric Parking Brake Problem and (transition picture)- Emission System Problem came on. I turned the car off and then on. After, I turned on and Press D or R the car doesn't want to go forward or reverse. I have to turn the car off for about 15 min and then when I turn the car on and press Drive it drives without a problem. Recently, it started to happen more often. I happened to me today. I was on 2 line road on a left lane. My car stated to slow down. I was lucky nobody was on right lane, so I was able to change lanes and then I had to pull over and turn the car off. I waited 5 min turned the car on and it drove. I'm scared that I might not be as lucky as I was and get in an accident when the transmission shifts to neutral. My VIN is not on recall but there is a recall on 2016-2020 Acura MDX with same problem. 16V640/KC2 recall. I already contacted my dealer with no luck. They told me to contact Acura. I made a case # [XXX] with Acura. I was told they can't do anything and the bounce the ball again this time to NHTSA. Here I'm looking for help. My dealer found a Par 573 Safety Recall Report on NHTSA site. I love the car. I was hoping you can help me with this problem or maybe you can tell me who can help me. Thank You, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675284
Recall Date: Jul 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
While travelling at highway speeds, I removed my foot from the accelerator to adjust speed for a lane change. When changing lanes and acceleration was then needed, there was no response from the engine for ~5 seconds. I depressed the accelerator several times with no response, which nearly caused an accident during the lane change. The engine did not stall. Eventually, the engine responded to the accelerator input. This has occurred multiple times under similar circumstances.
Corrective Action:
While travelling at highway speeds, I removed my foot from the accelerator to adjust speed for a lane change. When changing lanes and acceleration was then needed, there was no response from the engine for ~5 seconds. I depressed the accelerator several times with no response, which nearly caused an accident during the lane change. The engine did not stall. Eventually, the engine responded to the accelerator input. This has occurred multiple times under similar circumstances.
Additional Notes:
While travelling at highway speeds, I removed my foot from the accelerator to adjust speed for a lane change. When changing lanes and acceleration was then needed, there was no response from the engine for ~5 seconds. I depressed the accelerator several times with no response, which nearly caused an accident during the lane change. The engine did not stall. Eventually, the engine responded to the accelerator input. This has occurred multiple times under similar circumstances.
Mfg Campaign: 11671407
Recall Date: Jul 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX], while driving from Orlando, FL to Atlanta, GA, I experienced one of the most terrifying moments of my life. I was traveling on the freeway at approximately 80 MPH, in lane 3 or 4, when my vehicle suddenly began to hesitate and lose power without any warning. In that moment, fear and panic took over. Cars were flying past me, and I could feel my truck rapidly decelerating. I immediately turned on my hazard lights and began honking to alert other drivers, praying they would give me space to move over. Thankfully, I was able to carefully navigate across lanes and reach the far-left shoulder. Once I got into the acceleration/deceleration lane, the vehicle suddenly lurched forward and began accelerating again—completely on its own. I knew I couldn't risk staying on the road, so I exited at the next ramp and pulled into a gas station, still shaken. After refueling, I attempted to restart the truck, but it would no longer shift into Drive or Neutral. The truck was stuck in Park and completely inoperable. A roadside mechanic responded to my call for help and made several attempts to restore mobility, but nothing worked. I spent the evening stranded and alone, unsure of what to do next. The following day, [XXX], I had the vehicle towed to Honda South near Atlanta, GA. After inspection, I was informed that the issue was a complete transmission failure. In addition to needing a new transmission, the vehicle also required replacement of critical sub-assembly components, including the transmission control module (TCM). This situation was not just a mechanical failure—it was a serious safety event that put my life and the lives of others at risk. I’m still shaken by what happened and deeply concerned about how such a failure could occur so suddenly and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], while driving from Orlando, FL to Atlanta, GA, I experienced one of the most terrifying moments of my life. I was traveling on the freeway at approximately 80 MPH, in lane 3 or 4, when my vehicle suddenly began to hesitate and lose power without any warning. In that moment, fear and panic took over. Cars were flying past me, and I could feel my truck rapidly decelerating. I immediately turned on my hazard lights and began honking to alert other drivers, praying they would give me space to move over. Thankfully, I was able to carefully navigate across lanes and reach the far-left shoulder. Once I got into the acceleration/deceleration lane, the vehicle suddenly lurched forward and began accelerating again—completely on its own. I knew I couldn't risk staying on the road, so I exited at the next ramp and pulled into a gas station, still shaken. After refueling, I attempted to restart the truck, but it would no longer shift into Drive or Neutral. The truck was stuck in Park and completely inoperable. A roadside mechanic responded to my call for help and made several attempts to restore mobility, but nothing worked. I spent the evening stranded and alone, unsure of what to do next. The following day, [XXX], I had the vehicle towed to Honda South near Atlanta, GA. After inspection, I was informed that the issue was a complete transmission failure. In addition to needing a new transmission, the vehicle also required replacement of critical sub-assembly components, including the transmission control module (TCM). This situation was not just a mechanical failure—it was a serious safety event that put my life and the lives of others at risk. I’m still shaken by what happened and deeply concerned about how such a failure could occur so suddenly and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], while driving from Orlando, FL to Atlanta, GA, I experienced one of the most terrifying moments of my life. I was traveling on the freeway at approximately 80 MPH, in lane 3 or 4, when my vehicle suddenly began to hesitate and lose power without any warning. In that moment, fear and panic took over. Cars were flying past me, and I could feel my truck rapidly decelerating. I immediately turned on my hazard lights and began honking to alert other drivers, praying they would give me space to move over. Thankfully, I was able to carefully navigate across lanes and reach the far-left shoulder. Once I got into the acceleration/deceleration lane, the vehicle suddenly lurched forward and began accelerating again—completely on its own. I knew I couldn't risk staying on the road, so I exited at the next ramp and pulled into a gas station, still shaken. After refueling, I attempted to restart the truck, but it would no longer shift into Drive or Neutral. The truck was stuck in Park and completely inoperable. A roadside mechanic responded to my call for help and made several attempts to restore mobility, but nothing worked. I spent the evening stranded and alone, unsure of what to do next. The following day, [XXX], I had the vehicle towed to Honda South near Atlanta, GA. After inspection, I was informed that the issue was a complete transmission failure. In addition to needing a new transmission, the vehicle also required replacement of critical sub-assembly components, including the transmission control module (TCM). This situation was not just a mechanical failure—it was a serious safety event that put my life and the lives of others at risk. I’m still shaken by what happened and deeply concerned about how such a failure could occur so suddenly and without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671463
Recall Date: Jul 6, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Phone: [XXX] VIN: [XXX] Vehicle : 2017 Acura MDX Dealership: DCH Montclair Acura, Bloomfield NJ 07103 Warranty: Extended Warranty Active Previous Case No: [XXX] Subject : Formal Complaint-Dashboard Errors and Inadequate Warranty Support Dear Acura Client Relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura MDX and the poor handling of the situation by both your Customer service and DCH Montclair Acura in Bloomfield, NJ. The errors occur intermittently during my work commute. When I contacted customer service, I was told by Case Manager (Andrew) on [XXX] @ [XXX] pm that nothing could be done unless I brought the vehicle in while the warning lights were actively on. This is unrealistic and dismissive. It is not always possible or safe to divert immediately to a dealership and I do not believe that Acura expects its customers to drive around hoping a warning light stays on long enough to be seen by a technician. I understand that modern vehicles like the MDX store fault codes even after warning lights disappear. That Is the purpose of diagnostic equipment. Denying a warranty repair based on whether a technician witnessed an error live undermines the value of the extended warranty i paid for raises serious concerns about safety and accountability. I plan to visit DCH Montclair and attempt to schedule an appointment in advance. I expect a full diagnostic scan to be performed, with no fee applied unless the issue is clearly outside of warranty. I am requesting the following: A complete diagnostic of stored fault codes, regardless of whether the dashboard errors are active at the time of service. Full written documentation of the findings and action taken A clear explanation of any charges and why they would apply under my extended warranty. If this matter is not resolved appropriately, I will escalate it through the BBB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Phone: [XXX] VIN: [XXX] Vehicle : 2017 Acura MDX Dealership: DCH Montclair Acura, Bloomfield NJ 07103 Warranty: Extended Warranty Active Previous Case No: [XXX] Subject : Formal Complaint-Dashboard Errors and Inadequate Warranty Support Dear Acura Client Relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura MDX and the poor handling of the situation by both your Customer service and DCH Montclair Acura in Bloomfield, NJ. The errors occur intermittently during my work commute. When I contacted customer service, I was told by Case Manager (Andrew) on [XXX] @ [XXX] pm that nothing could be done unless I brought the vehicle in while the warning lights were actively on. This is unrealistic and dismissive. It is not always possible or safe to divert immediately to a dealership and I do not believe that Acura expects its customers to drive around hoping a warning light stays on long enough to be seen by a technician. I understand that modern vehicles like the MDX store fault codes even after warning lights disappear. That Is the purpose of diagnostic equipment. Denying a warranty repair based on whether a technician witnessed an error live undermines the value of the extended warranty i paid for raises serious concerns about safety and accountability. I plan to visit DCH Montclair and attempt to schedule an appointment in advance. I expect a full diagnostic scan to be performed, with no fee applied unless the issue is clearly outside of warranty. I am requesting the following: A complete diagnostic of stored fault codes, regardless of whether the dashboard errors are active at the time of service. Full written documentation of the findings and action taken A clear explanation of any charges and why they would apply under my extended warranty. If this matter is not resolved appropriately, I will escalate it through the BBB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Phone: [XXX] VIN: [XXX] Vehicle : 2017 Acura MDX Dealership: DCH Montclair Acura, Bloomfield NJ 07103 Warranty: Extended Warranty Active Previous Case No: [XXX] Subject : Formal Complaint-Dashboard Errors and Inadequate Warranty Support Dear Acura Client Relations, I am writing to formally file a complaint regarding ongoing dashboard error messages in my 2017 Acura MDX and the poor handling of the situation by both your Customer service and DCH Montclair Acura in Bloomfield, NJ. The errors occur intermittently during my work commute. When I contacted customer service, I was told by Case Manager (Andrew) on [XXX] @ [XXX] pm that nothing could be done unless I brought the vehicle in while the warning lights were actively on. This is unrealistic and dismissive. It is not always possible or safe to divert immediately to a dealership and I do not believe that Acura expects its customers to drive around hoping a warning light stays on long enough to be seen by a technician. I understand that modern vehicles like the MDX store fault codes even after warning lights disappear. That Is the purpose of diagnostic equipment. Denying a warranty repair based on whether a technician witnessed an error live undermines the value of the extended warranty i paid for raises serious concerns about safety and accountability. I plan to visit DCH Montclair and attempt to schedule an appointment in advance. I expect a full diagnostic scan to be performed, with no fee applied unless the issue is clearly outside of warranty. I am requesting the following: A complete diagnostic of stored fault codes, regardless of whether the dashboard errors are active at the time of service. Full written documentation of the findings and action taken A clear explanation of any charges and why they would apply under my extended warranty. If this matter is not resolved appropriately, I will escalate it through the BBB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11667009
Recall Date: Jun 15, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Corrective Action:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Additional Notes:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Mfg Campaign: 11666861
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Corrective Action:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Additional Notes:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Mfg Campaign: 11666861
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Corrective Action:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Additional Notes:
I was driving on the road and an electronic parking error light came up, along with emissions error. I pulled over to the side and I could not start the vehicle and the gears won’t shift
Mfg Campaign: 11666861
Recall Date: Jun 13, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The engine has developed rapidly increasing knocking sound. Acura has been notified and has suggested I get an official diagnosis from dealer. I have done so at a cost of $1,300. The dealer's head mechanic has confirmed that I have an engine failure which exactly resembles the connect rod bearing recall found on the same engine type and of vehicles of the same year. Acura has denied any assistance in resolving this, even after receiving a written opinion from a dealer. I am lucky to have taken the steps to diagnose, prior to failure.
Corrective Action:
The engine has developed rapidly increasing knocking sound. Acura has been notified and has suggested I get an official diagnosis from dealer. I have done so at a cost of $1,300. The dealer's head mechanic has confirmed that I have an engine failure which exactly resembles the connect rod bearing recall found on the same engine type and of vehicles of the same year. Acura has denied any assistance in resolving this, even after receiving a written opinion from a dealer. I am lucky to have taken the steps to diagnose, prior to failure.
Additional Notes:
The engine has developed rapidly increasing knocking sound. Acura has been notified and has suggested I get an official diagnosis from dealer. I have done so at a cost of $1,300. The dealer's head mechanic has confirmed that I have an engine failure which exactly resembles the connect rod bearing recall found on the same engine type and of vehicles of the same year. Acura has denied any assistance in resolving this, even after receiving a written opinion from a dealer. I am lucky to have taken the steps to diagnose, prior to failure.
Mfg Campaign: 11666323
Recall Date: Jun 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
We purchased vehicle in Sept 2020. The vehicle has always had a rough jerk or rough shift when initially moving at stop lights or any stop and as vehicle is accelerated and to shifting to next gear. It is not a smooth transmission shift from initial start to first few gears. Just seems that at any time transmission may fail and vehicles behind may run into it.
Corrective Action:
We purchased vehicle in Sept 2020. The vehicle has always had a rough jerk or rough shift when initially moving at stop lights or any stop and as vehicle is accelerated and to shifting to next gear. It is not a smooth transmission shift from initial start to first few gears. Just seems that at any time transmission may fail and vehicles behind may run into it.
Additional Notes:
We purchased vehicle in Sept 2020. The vehicle has always had a rough jerk or rough shift when initially moving at stop lights or any stop and as vehicle is accelerated and to shifting to next gear. It is not a smooth transmission shift from initial start to first few gears. Just seems that at any time transmission may fail and vehicles behind may run into it.
Mfg Campaign: 11665641
Recall Date: Jun 8, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Mfg Campaign: 11663630
Recall Date: May 29, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated that while driving 25 MPH, there an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that three years prior the vehicle was diagnosed with connecting road bearing failure. The vehicle was under warranty and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated that while driving 25 MPH, there an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that three years prior the vehicle was diagnosed with connecting road bearing failure. The vehicle was under warranty and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated that while driving 25 MPH, there an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that three years prior the vehicle was diagnosed with connecting road bearing failure. The vehicle was under warranty and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Mfg Campaign: 11663240
Recall Date: May 27, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving down the road we started hearing a knocking sound. All the lights on the dash came on. Vehicle stopped running while driving it to the mechanic. We had to have it towed to the Acura Dealership. They kept it to check it out. Per their report it's a Possible Push Rod Recall. Diagnosis- Spun connecting bearing. There is a recall on this specific issue on this specific Year , make and model. Yet Acura is telling me they will not cover this. The car ran perfectly before this happened, no lamps, no issues. We have been dealing with this since October 17th 2024.
Corrective Action:
While driving down the road we started hearing a knocking sound. All the lights on the dash came on. Vehicle stopped running while driving it to the mechanic. We had to have it towed to the Acura Dealership. They kept it to check it out. Per their report it's a Possible Push Rod Recall. Diagnosis- Spun connecting bearing. There is a recall on this specific issue on this specific Year , make and model. Yet Acura is telling me they will not cover this. The car ran perfectly before this happened, no lamps, no issues. We have been dealing with this since October 17th 2024.
Additional Notes:
While driving down the road we started hearing a knocking sound. All the lights on the dash came on. Vehicle stopped running while driving it to the mechanic. We had to have it towed to the Acura Dealership. They kept it to check it out. Per their report it's a Possible Push Rod Recall. Diagnosis- Spun connecting bearing. There is a recall on this specific issue on this specific Year , make and model. Yet Acura is telling me they will not cover this. The car ran perfectly before this happened, no lamps, no issues. We have been dealing with this since October 17th 2024.
Mfg Campaign: 11660850
Recall Date: May 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving approximately 35 MPH, the check engine warning light was displayed, and the vehicle was driving rough and failed to properly accelerate. The vehicle was slowly driven to the nearby local dealer who examined the engine and discovered metal shavings inside the oil pan. The contact was informed that the engine rod bearings had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
Corrective Action:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving approximately 35 MPH, the check engine warning light was displayed, and the vehicle was driving rough and failed to properly accelerate. The vehicle was slowly driven to the nearby local dealer who examined the engine and discovered metal shavings inside the oil pan. The contact was informed that the engine rod bearings had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
Additional Notes:
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving approximately 35 MPH, the check engine warning light was displayed, and the vehicle was driving rough and failed to properly accelerate. The vehicle was slowly driven to the nearby local dealer who examined the engine and discovered metal shavings inside the oil pan. The contact was informed that the engine rod bearings had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
Mfg Campaign: 11659943
Recall Date: May 9, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving on the interstate, the engine suddenly lost power and a lot of malfunction indicator lights turned on. Driver was able to pull over without incident. Mechanic reported the engine had failed due to loss of oil pressure. The engine had to be replaced.
Corrective Action:
While driving on the interstate, the engine suddenly lost power and a lot of malfunction indicator lights turned on. Driver was able to pull over without incident. Mechanic reported the engine had failed due to loss of oil pressure. The engine had to be replaced.
Additional Notes:
While driving on the interstate, the engine suddenly lost power and a lot of malfunction indicator lights turned on. Driver was able to pull over without incident. Mechanic reported the engine had failed due to loss of oil pressure. The engine had to be replaced.
Mfg Campaign: 11656460
Recall Date: Apr 23, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Corrective Action:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Additional Notes:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Mfg Campaign: 11653830
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Corrective Action:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Additional Notes:
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Mfg Campaign: 11653830
Recall Date: Apr 10, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11653717
Recall Date: Apr 9, 2025
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