Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
286 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.
Corrective Action:
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.
Additional Notes:
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE AND INFORM ME TO LET THEM KNOW TO COME BACK IF THE ISSUE APPEARS. THIS HAPPENED WITH MY TRUNK AND MY JERKY TRANSMISSION. ON ANOTHER NOTE, I HAVE HAD ISSUES WITH A CHOPPY TRANSMISSION. THE CAR JERKS FROM 1ST TO 2ND EVERYTIME. THEY KNOW ABOUT THE PROBLEM BUT REFUSE TO FIX IT. THE 2019 MODELS DONT HAVE THIS PROBLEM AS I TEST DROVE. IT IS A SAFETY ISSUE BECAUSE WHEN YOU PRESS THE ACCELERATOR IT GIVES A JERK AND IN THE WINTER IF YOU ARE NOT PREPARED IT CAN CATCH YOU OFF GUARD.
Mfg Campaign: 11256353
Recall Date: Sep 18, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Corrective Action:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Additional Notes:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Mfg Campaign: 11255226
Recall Date: Sep 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Corrective Action:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Additional Notes:
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, THE FRONT DOOR AND A LARGE PART OF THE ROOF. ALL FOUR TIRES EXPLODED AND FLAMING PIECES OF RUBBER WENT ALL OVER OUR HOME AND DRIVE WAY. THE CAR LEFT AN OIL STAIN ACROSS OUR ENTIRE DRIVEWAY. THE CAR WAS STILL UNDER THE ONE YEAR MANUFACTURE END TO END WARRANTY. THE ONLY SERVICE EVER PERFORMED ON THE VEHICLE WAS DONE AT JOHN EAGLE ACURA IN KATY, TEXAS. WE PURCHASED THE SERVICE PACKAGE FROM JOHN EAGLE ACURA WHICH COST ROUGHLY $300.00 AND WAS A COMPLETE WASTE OF MONEY. THE CAR HAD NO WARNINGS AND HAD NO INDICATION OF A SERVICE ENGINE SOON NOTICE. THE CAR WAS REDUCED TO SMOKING RUBBLE. THE CAR IS A PILE OF BROKEN GLASS AND ASHES. THANK YOU. *TR
Mfg Campaign: 11255226
Recall Date: Sep 13, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Corrective Action:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Additional Notes:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Mfg Campaign: 11254064
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Corrective Action:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Additional Notes:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Mfg Campaign: 11254064
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Corrective Action:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Additional Notes:
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED DEALERSHIP & DROVE TO SERVICE DEPARTMENT FOR REPAIR. DEALER KEPT CAR OVERNIGHT AND SAID THERE WERE NO ISSUES THEY COULD FIND BY DRIVING OR CHECKING DIAGNOSTIC COMPUTER RECORDS. SO THERE WAS NOTHING THEY COULD DO. THESE ELECTRICAL ISSUES HAVE APPEARED AND COULD NOT BE DUPLICATED IN THE PAST 20 MONTHS......1 - SUDDENDED EMERGENCY BRAKING - 1X, SPEED CONTROL NOT ENGAGING - 3 TIMES, PASSENGER SIDE MIRROR NOT CLOSING - 10+ TIMES, CAR LOCKING OR NOT UNLOCKING DOORS WITH KEY INSIDE CAR - 3 TIMES. ONCE WILL AT AIRPORT AND WITH CAR RUNNING.
Mfg Campaign: 11254064
Recall Date: Sep 9, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.
Corrective Action:
VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.
Additional Notes:
VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.
Mfg Campaign: 11252697
Recall Date: Sep 1, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT USING CRUISE CONTROL AND HAD THE LKAS TURNED OFF. ADDITIONALLY, I WAS NOT CLOSE ENOUGH TO ANY OTHER CARE FOR THE AUTOMATIC BRAKING SYSTEM TO BE A FACTOR.
Corrective Action:
WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT USING CRUISE CONTROL AND HAD THE LKAS TURNED OFF. ADDITIONALLY, I WAS NOT CLOSE ENOUGH TO ANY OTHER CARE FOR THE AUTOMATIC BRAKING SYSTEM TO BE A FACTOR.
Additional Notes:
WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT USING CRUISE CONTROL AND HAD THE LKAS TURNED OFF. ADDITIONALLY, I WAS NOT CLOSE ENOUGH TO ANY OTHER CARE FOR THE AUTOMATIC BRAKING SYSTEM TO BE A FACTOR.
Mfg Campaign: 11246674
Recall Date: Aug 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Corrective Action:
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Additional Notes:
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Mfg Campaign: 11240845
Recall Date: Jul 31, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CONSTRUCTION WITH CEMENT WALLS ON BOTH SIDES WITH NO SHOULDER. I WAS ABLE TO COAST TO THE NEAREST EXIT AND LEAVE THE HIGHWAY. ONCE OFF THE HIGHWAY, I RESTARTED MY CAR AND WAS STILL UNABLE TO PUT IT IN DRIVE.
Corrective Action:
I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CONSTRUCTION WITH CEMENT WALLS ON BOTH SIDES WITH NO SHOULDER. I WAS ABLE TO COAST TO THE NEAREST EXIT AND LEAVE THE HIGHWAY. ONCE OFF THE HIGHWAY, I RESTARTED MY CAR AND WAS STILL UNABLE TO PUT IT IN DRIVE.
Additional Notes:
I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CONSTRUCTION WITH CEMENT WALLS ON BOTH SIDES WITH NO SHOULDER. I WAS ABLE TO COAST TO THE NEAREST EXIT AND LEAVE THE HIGHWAY. ONCE OFF THE HIGHWAY, I RESTARTED MY CAR AND WAS STILL UNABLE TO PUT IT IN DRIVE.
Mfg Campaign: 11210409
Recall Date: May 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS SINCE IT MAKES ME VULNERABLE TO AN ACCIDENT; WHEN I STOMP ON THE GAS PEDAL, I EXPECT TO GET ACCELERATION. I DON'T EXPECT THE CAR TO PAUSE IN ORDER TO DECIDE WHICH GEAR WOULD BE THE BEST TO JUMP INTO. THE DEALERSHIP SAID THE COMPUTER WAS TRYING TO DECIDE WHICH GEAR WOULD BE THE MOST ECONOMICAL, FROM A GAS PERSPECTIVE, TO SHIFT INTO. THIS IS NOT FOR NORMAL ACCELERATION, BUT WHERE I NEED TO ACCELERATE VERY QUICKLY. ADDITIONALLY, THE AUTOMATIC TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. IT HAS BEEN HAPPENING SINCE I PURCHASED IT IN OCTOBER 2017. WHEN I COMPLAINED ABOUT IT TO THE DEALER SERVICE CENTER, THEY SAID THIS WAS "NORMAL" AND NOTHING THEY COULD DO.
Corrective Action:
NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS SINCE IT MAKES ME VULNERABLE TO AN ACCIDENT; WHEN I STOMP ON THE GAS PEDAL, I EXPECT TO GET ACCELERATION. I DON'T EXPECT THE CAR TO PAUSE IN ORDER TO DECIDE WHICH GEAR WOULD BE THE BEST TO JUMP INTO. THE DEALERSHIP SAID THE COMPUTER WAS TRYING TO DECIDE WHICH GEAR WOULD BE THE MOST ECONOMICAL, FROM A GAS PERSPECTIVE, TO SHIFT INTO. THIS IS NOT FOR NORMAL ACCELERATION, BUT WHERE I NEED TO ACCELERATE VERY QUICKLY. ADDITIONALLY, THE AUTOMATIC TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. IT HAS BEEN HAPPENING SINCE I PURCHASED IT IN OCTOBER 2017. WHEN I COMPLAINED ABOUT IT TO THE DEALER SERVICE CENTER, THEY SAID THIS WAS "NORMAL" AND NOTHING THEY COULD DO.
Additional Notes:
NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS SINCE IT MAKES ME VULNERABLE TO AN ACCIDENT; WHEN I STOMP ON THE GAS PEDAL, I EXPECT TO GET ACCELERATION. I DON'T EXPECT THE CAR TO PAUSE IN ORDER TO DECIDE WHICH GEAR WOULD BE THE BEST TO JUMP INTO. THE DEALERSHIP SAID THE COMPUTER WAS TRYING TO DECIDE WHICH GEAR WOULD BE THE MOST ECONOMICAL, FROM A GAS PERSPECTIVE, TO SHIFT INTO. THIS IS NOT FOR NORMAL ACCELERATION, BUT WHERE I NEED TO ACCELERATE VERY QUICKLY. ADDITIONALLY, THE AUTOMATIC TRANSMISSION JERKS WHEN SHIFTING FROM 1ST TO 2ND GEAR. IT HAS BEEN HAPPENING SINCE I PURCHASED IT IN OCTOBER 2017. WHEN I COMPLAINED ABOUT IT TO THE DEALER SERVICE CENTER, THEY SAID THIS WAS "NORMAL" AND NOTHING THEY COULD DO.
Mfg Campaign: 11208739
Recall Date: May 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.
Corrective Action:
TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.
Additional Notes:
TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.
Mfg Campaign: 11207632
Recall Date: May 14, 2019
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.
Corrective Action:
MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.
Additional Notes:
MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF. PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.
Mfg Campaign: 11206273
Recall Date: May 8, 2019
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.
Mfg Campaign: 11205864
Recall Date: May 6, 2019
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Corrective Action:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Additional Notes:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Mfg Campaign: 11205308
Recall Date: May 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Corrective Action:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Additional Notes:
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.
Mfg Campaign: 11205308
Recall Date: May 2, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Corrective Action:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Additional Notes:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Mfg Campaign: 11195860
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Corrective Action:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Additional Notes:
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH INCIDENCE. ACURA JUST ISSUED A RECALL OF THE FUEL PUMP ON THIS MODEL YEAR MDX. HOWEVER, ACURA AND THE LOCAL ACURA DEALERSHIP REFUSED THE REPAIR DUE TO THE LACK OF COMPUTER RECORD OF FAILURE.
Mfg Campaign: 11195860
Recall Date: Apr 12, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Mfg Campaign: 11192244
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPKINS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Mfg Campaign: 11192244
Recall Date: Mar 28, 2019
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