Complaints & Recalls
Official Safety Recalls - Important!
44 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: FLI
Recall Date: Apr 17, 2025
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: M49
Recall Date: Mar 28, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Consumer Complaints
286 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Corrective Action:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Additional Notes:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Mfg Campaign: 11098373
Recall Date: May 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Corrective Action:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Additional Notes:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Mfg Campaign: 11098373
Recall Date: May 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Corrective Action:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Additional Notes:
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX OWNER IS HAVING SAME ISSUE.
Mfg Campaign: 11098373
Recall Date: May 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THE 9 SPEED TRANSMISSION IN MY ACURA MDX SHIFTS VERY HARD GOING INTO FIRST AND SECOND GEAR WHILE DRIVING ON CITY STREETS AND IN TWO SEPARATE CASES THE CAR DID NOT SHIFT INTO THIRD GEAR AND HALTED THE CAR AS I STEP ON THE GAS THE ENGINE ROARS BUT THE CAR DID NOT MOVE. ONCE IT FINALLY SHIFTED INTO GEAR THE CAR JOLTED FORWARD. THIS HAPPENED IN THE RAIN WHICH WAS EXTREMELY SCARY AND UNSAFE. I HAVE TAKEN THE CAR TO TWO ACURA DEALERS TOTALING 4 VISITS TO THE SERVICE DEPARTMENT AND NO ONE BELIEVES THAT ANYTHING IS WRONG BECAUSE ACURA IS NOT DOING ANYTHING ABOUT IT. A LOT OF OTHER CUSTOMERS ONLINE REVIEWS EXPLAIN THE SAME ISSUE I'M HAVING. I HAVE CONTACTED ACURA CORPORATE OFFICE AND WAS ASSURED WITHIN TWO BUSINESS DAYS A MANAGER WOULD CONTACT ME REGARDING THIS MATTER AND THAT WAS THREE WEEKS AGO AND I HAVE HEARD NOTHING FROM THEM. I DO NOT FEEL SAFE IN THIS CAR OR HAVING MY FAMILY IN THE CAR AT THIS POINT.
Corrective Action:
THE 9 SPEED TRANSMISSION IN MY ACURA MDX SHIFTS VERY HARD GOING INTO FIRST AND SECOND GEAR WHILE DRIVING ON CITY STREETS AND IN TWO SEPARATE CASES THE CAR DID NOT SHIFT INTO THIRD GEAR AND HALTED THE CAR AS I STEP ON THE GAS THE ENGINE ROARS BUT THE CAR DID NOT MOVE. ONCE IT FINALLY SHIFTED INTO GEAR THE CAR JOLTED FORWARD. THIS HAPPENED IN THE RAIN WHICH WAS EXTREMELY SCARY AND UNSAFE. I HAVE TAKEN THE CAR TO TWO ACURA DEALERS TOTALING 4 VISITS TO THE SERVICE DEPARTMENT AND NO ONE BELIEVES THAT ANYTHING IS WRONG BECAUSE ACURA IS NOT DOING ANYTHING ABOUT IT. A LOT OF OTHER CUSTOMERS ONLINE REVIEWS EXPLAIN THE SAME ISSUE I'M HAVING. I HAVE CONTACTED ACURA CORPORATE OFFICE AND WAS ASSURED WITHIN TWO BUSINESS DAYS A MANAGER WOULD CONTACT ME REGARDING THIS MATTER AND THAT WAS THREE WEEKS AGO AND I HAVE HEARD NOTHING FROM THEM. I DO NOT FEEL SAFE IN THIS CAR OR HAVING MY FAMILY IN THE CAR AT THIS POINT.
Additional Notes:
THE 9 SPEED TRANSMISSION IN MY ACURA MDX SHIFTS VERY HARD GOING INTO FIRST AND SECOND GEAR WHILE DRIVING ON CITY STREETS AND IN TWO SEPARATE CASES THE CAR DID NOT SHIFT INTO THIRD GEAR AND HALTED THE CAR AS I STEP ON THE GAS THE ENGINE ROARS BUT THE CAR DID NOT MOVE. ONCE IT FINALLY SHIFTED INTO GEAR THE CAR JOLTED FORWARD. THIS HAPPENED IN THE RAIN WHICH WAS EXTREMELY SCARY AND UNSAFE. I HAVE TAKEN THE CAR TO TWO ACURA DEALERS TOTALING 4 VISITS TO THE SERVICE DEPARTMENT AND NO ONE BELIEVES THAT ANYTHING IS WRONG BECAUSE ACURA IS NOT DOING ANYTHING ABOUT IT. A LOT OF OTHER CUSTOMERS ONLINE REVIEWS EXPLAIN THE SAME ISSUE I'M HAVING. I HAVE CONTACTED ACURA CORPORATE OFFICE AND WAS ASSURED WITHIN TWO BUSINESS DAYS A MANAGER WOULD CONTACT ME REGARDING THIS MATTER AND THAT WAS THREE WEEKS AGO AND I HAVE HEARD NOTHING FROM THEM. I DO NOT FEEL SAFE IN THIS CAR OR HAVING MY FAMILY IN THE CAR AT THIS POINT.
Mfg Campaign: 11090787
Recall Date: Apr 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Corrective Action:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Additional Notes:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Mfg Campaign: 11083783
Recall Date: Apr 7, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Corrective Action:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Additional Notes:
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING TO ACCELERATE. MY SECOND MAJOR CONCERN IS THAT WHEN I DOWNSHIFT ON A DOWN-SLOPE IN LIEU OF BRAKING, THE CAR ACTUALLY FIRST SPEEDS SIGNIFICANTLY UP AFTER DOWNSHIFTING AND DOES NOT SLOW DOWN AS IT SHOULD. I DO A SIGNIFICANT AMOUNT OF DRIVING IN MOUNTAINS WHERE DOWN-SHIFTING IS SAFER THAN BRAKING AND THIS IS A MAJOR SAFETY ISSUE. LASTLY, THE CAR HESITATES AT TIMES WHEN ACCELERATING FROM A STOP. I HAVE TAKEN THE CAR BACK TO THE DEALER AT LEAST TWICE AND AM TOLD THAT THESE ISSUES ARE JUST THE CHARACTERISTICS OF THE CAR.
Mfg Campaign: 11083783
Recall Date: Apr 7, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
ON FEBRUARY 23,2018, I PURCHASE A NEW 2017 ACURA MDX WITH TECHNOLOGY PACKAGE. THE VEHICLE HAD 378 MILES WHEN I PURCHASED IT. IT HAD NEVER BEEN TITLED AND WAS SOLD AS A NEW VEHICLE. UPON TAKING DELIVERY OF THE VEHICLE, I NOTICED THAT THE VEHICLE HESITATES WHEN SHIFTING GEARS. WHEN STOPPED AT A TRAFFIC LIGHT ON A FLAT PAVED, CITY STREET, THE VEHICLE EXPERIENCES POOR ACCELERATION WHEN TAKING OFF. I AM PRESSING THE GAS PEDAL DOWN REALLY HARD, YET THE VEHICLE IS MOVING VERY SLOWLY--NOT EQUAL TO THE AMOUNT OF PRESSURE I AM APPLYING TO THE GAS PEDAL. THE ACCELERATION IS VERY POOR, ESPECIALLY WHEN PULLING OFF FROM A STOPPED POSITION. WHEN I AM GOING DOWNHILL ON A PAVED CITY STREET, THE VEHICLE ACCELERATES EVEN WHEN NO GAS IS APPLIED. EXPERIENCING ROUGH SHIFTING, ESPECIALLY IN LOW GEARS ON ALL PAVED ROADS. DANGEROUS WHEN TRYING TO MERGE ONTO THE HIGHWAY DUE TO EXTREMELY SLOW ACCELERATION. SOMETIMES WHEN SLOWING DOWN TO STOP, THE VEHICLE ACCELERATES. WHEN I TRY TO MAKE A LEFT TURN AGAINST ONCOMING TRAFFIC, THE VEHICLE HESITATES AND COULD CAUSE A SERIOUS ACCIDENT. ALL DRIVING TAKES PLACES ON CITY STREETS, HIGHWAYS AND PAVED ROADWAYS. ON ONE OCCASION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM A PARKED POSITION. I RECEIVED AN ERROR CODE SAYING 'TRANSMISSION PROBLEM, PULL OVER WHEN SAFE." THE POOR ACCELERATION PROBLEM IS WORSE WHEN I ENABLE THE ADAPTIVE CRUISE CONTROL AND LANE KEEPING ASSIST FEATURES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP ON 2 SEPARATE OCCASIONS. EACH TIME THEY TELL ME THE VEHICLE IS OPERATING AS DESIGNED. THEY EVEN SAID THAT I NEED TO DRIVE THE VEHICLE MORE SO THAT THE TRANSMISSION WILL LEARN MY DRIVING PATTERNS AND MAKE THE NECESSARY ADJUSTMENTS.
Corrective Action:
ON FEBRUARY 23,2018, I PURCHASE A NEW 2017 ACURA MDX WITH TECHNOLOGY PACKAGE. THE VEHICLE HAD 378 MILES WHEN I PURCHASED IT. IT HAD NEVER BEEN TITLED AND WAS SOLD AS A NEW VEHICLE. UPON TAKING DELIVERY OF THE VEHICLE, I NOTICED THAT THE VEHICLE HESITATES WHEN SHIFTING GEARS. WHEN STOPPED AT A TRAFFIC LIGHT ON A FLAT PAVED, CITY STREET, THE VEHICLE EXPERIENCES POOR ACCELERATION WHEN TAKING OFF. I AM PRESSING THE GAS PEDAL DOWN REALLY HARD, YET THE VEHICLE IS MOVING VERY SLOWLY--NOT EQUAL TO THE AMOUNT OF PRESSURE I AM APPLYING TO THE GAS PEDAL. THE ACCELERATION IS VERY POOR, ESPECIALLY WHEN PULLING OFF FROM A STOPPED POSITION. WHEN I AM GOING DOWNHILL ON A PAVED CITY STREET, THE VEHICLE ACCELERATES EVEN WHEN NO GAS IS APPLIED. EXPERIENCING ROUGH SHIFTING, ESPECIALLY IN LOW GEARS ON ALL PAVED ROADS. DANGEROUS WHEN TRYING TO MERGE ONTO THE HIGHWAY DUE TO EXTREMELY SLOW ACCELERATION. SOMETIMES WHEN SLOWING DOWN TO STOP, THE VEHICLE ACCELERATES. WHEN I TRY TO MAKE A LEFT TURN AGAINST ONCOMING TRAFFIC, THE VEHICLE HESITATES AND COULD CAUSE A SERIOUS ACCIDENT. ALL DRIVING TAKES PLACES ON CITY STREETS, HIGHWAYS AND PAVED ROADWAYS. ON ONE OCCASION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM A PARKED POSITION. I RECEIVED AN ERROR CODE SAYING 'TRANSMISSION PROBLEM, PULL OVER WHEN SAFE." THE POOR ACCELERATION PROBLEM IS WORSE WHEN I ENABLE THE ADAPTIVE CRUISE CONTROL AND LANE KEEPING ASSIST FEATURES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP ON 2 SEPARATE OCCASIONS. EACH TIME THEY TELL ME THE VEHICLE IS OPERATING AS DESIGNED. THEY EVEN SAID THAT I NEED TO DRIVE THE VEHICLE MORE SO THAT THE TRANSMISSION WILL LEARN MY DRIVING PATTERNS AND MAKE THE NECESSARY ADJUSTMENTS.
Additional Notes:
ON FEBRUARY 23,2018, I PURCHASE A NEW 2017 ACURA MDX WITH TECHNOLOGY PACKAGE. THE VEHICLE HAD 378 MILES WHEN I PURCHASED IT. IT HAD NEVER BEEN TITLED AND WAS SOLD AS A NEW VEHICLE. UPON TAKING DELIVERY OF THE VEHICLE, I NOTICED THAT THE VEHICLE HESITATES WHEN SHIFTING GEARS. WHEN STOPPED AT A TRAFFIC LIGHT ON A FLAT PAVED, CITY STREET, THE VEHICLE EXPERIENCES POOR ACCELERATION WHEN TAKING OFF. I AM PRESSING THE GAS PEDAL DOWN REALLY HARD, YET THE VEHICLE IS MOVING VERY SLOWLY--NOT EQUAL TO THE AMOUNT OF PRESSURE I AM APPLYING TO THE GAS PEDAL. THE ACCELERATION IS VERY POOR, ESPECIALLY WHEN PULLING OFF FROM A STOPPED POSITION. WHEN I AM GOING DOWNHILL ON A PAVED CITY STREET, THE VEHICLE ACCELERATES EVEN WHEN NO GAS IS APPLIED. EXPERIENCING ROUGH SHIFTING, ESPECIALLY IN LOW GEARS ON ALL PAVED ROADS. DANGEROUS WHEN TRYING TO MERGE ONTO THE HIGHWAY DUE TO EXTREMELY SLOW ACCELERATION. SOMETIMES WHEN SLOWING DOWN TO STOP, THE VEHICLE ACCELERATES. WHEN I TRY TO MAKE A LEFT TURN AGAINST ONCOMING TRAFFIC, THE VEHICLE HESITATES AND COULD CAUSE A SERIOUS ACCIDENT. ALL DRIVING TAKES PLACES ON CITY STREETS, HIGHWAYS AND PAVED ROADWAYS. ON ONE OCCASION, THE VEHICLE WOULD NOT SHIFT INTO REVERSE FROM A PARKED POSITION. I RECEIVED AN ERROR CODE SAYING 'TRANSMISSION PROBLEM, PULL OVER WHEN SAFE." THE POOR ACCELERATION PROBLEM IS WORSE WHEN I ENABLE THE ADAPTIVE CRUISE CONTROL AND LANE KEEPING ASSIST FEATURES. I HAVE RETURNED THE VEHICLE TO THE DEALERSHIP ON 2 SEPARATE OCCASIONS. EACH TIME THEY TELL ME THE VEHICLE IS OPERATING AS DESIGNED. THEY EVEN SAID THAT I NEED TO DRIVE THE VEHICLE MORE SO THAT THE TRANSMISSION WILL LEARN MY DRIVING PATTERNS AND MAKE THE NECESSARY ADJUSTMENTS.
Mfg Campaign: 11079915
Recall Date: Mar 17, 2018
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Corrective Action:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Additional Notes:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Mfg Campaign: 11072322
Recall Date: Feb 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Corrective Action:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Additional Notes:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Mfg Campaign: 11072322
Recall Date: Feb 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Corrective Action:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Additional Notes:
ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.
Mfg Campaign: 11072322
Recall Date: Feb 12, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OCCASSIONALLY, THE YELLOW BRAKE ALERT GOES OFF WHEN DRIVING AROUND A RIGHT HAND BEND WITH A CAR COMING THE OTHER WAY. THERE WAS ABSOLUTELY NO CHANCE OF A COLLISION WHERE BRAKING WAS NECESSARY. ALSO, I HAVE HAD ONCE INSTANCE WHERE THE CAR APPLIED THE BRAKES AND BROUGHT THE CAR TO A COMPLETE STOP WHEN IT WAS UNNECESSARY.
Corrective Action:
OCCASSIONALLY, THE YELLOW BRAKE ALERT GOES OFF WHEN DRIVING AROUND A RIGHT HAND BEND WITH A CAR COMING THE OTHER WAY. THERE WAS ABSOLUTELY NO CHANCE OF A COLLISION WHERE BRAKING WAS NECESSARY. ALSO, I HAVE HAD ONCE INSTANCE WHERE THE CAR APPLIED THE BRAKES AND BROUGHT THE CAR TO A COMPLETE STOP WHEN IT WAS UNNECESSARY.
Additional Notes:
OCCASSIONALLY, THE YELLOW BRAKE ALERT GOES OFF WHEN DRIVING AROUND A RIGHT HAND BEND WITH A CAR COMING THE OTHER WAY. THERE WAS ABSOLUTELY NO CHANCE OF A COLLISION WHERE BRAKING WAS NECESSARY. ALSO, I HAVE HAD ONCE INSTANCE WHERE THE CAR APPLIED THE BRAKES AND BROUGHT THE CAR TO A COMPLETE STOP WHEN IT WAS UNNECESSARY.
Mfg Campaign: 11065545
Recall Date: Jan 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.
Corrective Action:
THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.
Additional Notes:
THE 2017 ACURA MDX WILL ACCELERATE WITHOUT YOUR CONTROL AND SURGES OR LURCHES WHEN YOU STEP ON THE GAS ALMOST HITTING THE CAR IN FRONT OF YOU. ACURA IS AWARE OF THIS AND SAYS IT IS THE DIFFERENCE BETWEEN THE 6 SPEED TRANSMISSIONS OF THEIR OLDER CARS AND THE NEW 9 SPEED TRANSMISSION BUT THEY WILL NOT FIX IT OR OFFER A SOLUTION.
Mfg Campaign: 11058523
Recall Date: Jan 4, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Corrective Action:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Additional Notes:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Mfg Campaign: 11057220
Recall Date: Dec 28, 2017
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Corrective Action:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Additional Notes:
IT WAS 46 OUTSIDE WHEN I WAS DRIVING DOWN I-10. MY SUNROOF EXPLODED WITH NO APPARENT CAUSE. ONLY CAR ON INTERSTATE AT THE TIME. NOT PASSING UNDER OVERPASS OR FOLLOWING BEHIND ANY VEHICLE THAT COULD'VE THROWN ROCKS. THE BREAK IN THE SUNROOF WAS IN AN UPWARD FASHION, AS IF IT BROKE FROM THE INSIDE OUT (AS IF RELATED TO INCREASED PRESSURE). THE PIECE OF GLASS THAT WAS BROKEN WAS A LARGE SHEET, STILL INTACT. IT SEEMS IF AN OUTSIDE OBSTACLE (SUCH AS A ROCK OR DEBRIS) WOULD'VE CAUSED THE SUNROOF TO SHATTER, THE GLASS WOULD'VE BEEN IN MANY MORE PIECES/SHARDS. I TOOK IT TO MY DEALER WHO SAID IT 'MUST HAVE' BEEN A ROCK AND THEY WANTED ME TO FILE AN INSURANCE CLAIM. AFTER I REFUSED, THEY OFFERED ME A 'GOOD WILL WARRANTY' TO COVER THE COST BUT NEVER DID ADMIT THAT THIS ISSUE WAS MORE THAN LIKELY RELATED TO A MANUFACTURER DEFECT.
Mfg Campaign: 11057220
Recall Date: Dec 28, 2017
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WE WERE TRAVELING ON A THREE-LANE ROAD (CENTER TURN LANE) IN OUR 2017 ACURA MDX GOING APPROXIMATELY 35 MPH AND FOLLOWING THE VEHICLE IN FRONT OF US AT THE NORMAL 4-CAR LENGTH DISTANCE. THE CAR IN FRONT OF US SIGNALED FOR A RIGHT TURN OFF THE MAIN ROAD AND BEGAN TO SLOW. I APPLIED OUR BRAKES TO SLOW AS WELL. WE WERE STILL AT LEAST 3 CAR LENGTHS BEHIND WHEN THE CAR IN FRONT OF US TURNED OFF THE MAIN ROAD. I MOVED MY FOOT OFF THE BRAKE TO ACCELERATE BACK TO THE NORMAL SPEED. THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED, BRINGING OUR VEHICLE TO A SUDDEN STOP IN TRAFFIC. THE VEHICLE THAT HAD MADE THE RIGHT TURN WAS COMPLETELY OFF THE MAIN ROAD WHEN OUR BRAKE SYSTEM ACTIVATED. WE WERE REAR-ENDED BY A JEEP WRANGLER TRAVELING AT OR NEAR THE SPEED LIMIT. OUR VEHICLE WAS TOTALED. I WANT TO NOTE THAT THIS WAS NOT A CASE OF US FOLLOWING TOO CLOSELY OR APPROACHING TOO FAST! OUR MDX HAD 9,256 MILES ON IT, AND THERE HAD BEEN NO PRIOR PROBLEMS OR WARNINGS. WE HAD NO IDEA THAT THE ELECTRONIC BRAKE SYSTEM COULD ACTIVATE WITHOUT CAUSE AND BRING THE VEHICLE TO A COMPLETE STOP!
Corrective Action:
WE WERE TRAVELING ON A THREE-LANE ROAD (CENTER TURN LANE) IN OUR 2017 ACURA MDX GOING APPROXIMATELY 35 MPH AND FOLLOWING THE VEHICLE IN FRONT OF US AT THE NORMAL 4-CAR LENGTH DISTANCE. THE CAR IN FRONT OF US SIGNALED FOR A RIGHT TURN OFF THE MAIN ROAD AND BEGAN TO SLOW. I APPLIED OUR BRAKES TO SLOW AS WELL. WE WERE STILL AT LEAST 3 CAR LENGTHS BEHIND WHEN THE CAR IN FRONT OF US TURNED OFF THE MAIN ROAD. I MOVED MY FOOT OFF THE BRAKE TO ACCELERATE BACK TO THE NORMAL SPEED. THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED, BRINGING OUR VEHICLE TO A SUDDEN STOP IN TRAFFIC. THE VEHICLE THAT HAD MADE THE RIGHT TURN WAS COMPLETELY OFF THE MAIN ROAD WHEN OUR BRAKE SYSTEM ACTIVATED. WE WERE REAR-ENDED BY A JEEP WRANGLER TRAVELING AT OR NEAR THE SPEED LIMIT. OUR VEHICLE WAS TOTALED. I WANT TO NOTE THAT THIS WAS NOT A CASE OF US FOLLOWING TOO CLOSELY OR APPROACHING TOO FAST! OUR MDX HAD 9,256 MILES ON IT, AND THERE HAD BEEN NO PRIOR PROBLEMS OR WARNINGS. WE HAD NO IDEA THAT THE ELECTRONIC BRAKE SYSTEM COULD ACTIVATE WITHOUT CAUSE AND BRING THE VEHICLE TO A COMPLETE STOP!
Additional Notes:
WE WERE TRAVELING ON A THREE-LANE ROAD (CENTER TURN LANE) IN OUR 2017 ACURA MDX GOING APPROXIMATELY 35 MPH AND FOLLOWING THE VEHICLE IN FRONT OF US AT THE NORMAL 4-CAR LENGTH DISTANCE. THE CAR IN FRONT OF US SIGNALED FOR A RIGHT TURN OFF THE MAIN ROAD AND BEGAN TO SLOW. I APPLIED OUR BRAKES TO SLOW AS WELL. WE WERE STILL AT LEAST 3 CAR LENGTHS BEHIND WHEN THE CAR IN FRONT OF US TURNED OFF THE MAIN ROAD. I MOVED MY FOOT OFF THE BRAKE TO ACCELERATE BACK TO THE NORMAL SPEED. THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED, BRINGING OUR VEHICLE TO A SUDDEN STOP IN TRAFFIC. THE VEHICLE THAT HAD MADE THE RIGHT TURN WAS COMPLETELY OFF THE MAIN ROAD WHEN OUR BRAKE SYSTEM ACTIVATED. WE WERE REAR-ENDED BY A JEEP WRANGLER TRAVELING AT OR NEAR THE SPEED LIMIT. OUR VEHICLE WAS TOTALED. I WANT TO NOTE THAT THIS WAS NOT A CASE OF US FOLLOWING TOO CLOSELY OR APPROACHING TOO FAST! OUR MDX HAD 9,256 MILES ON IT, AND THERE HAD BEEN NO PRIOR PROBLEMS OR WARNINGS. WE HAD NO IDEA THAT THE ELECTRONIC BRAKE SYSTEM COULD ACTIVATE WITHOUT CAUSE AND BRING THE VEHICLE TO A COMPLETE STOP!
Mfg Campaign: 11051659
Recall Date: Dec 1, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Corrective Action:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Additional Notes:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Mfg Campaign: 11023885
Recall Date: Sep 17, 2017
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Corrective Action:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Additional Notes:
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND THEN PARK AGAIN IT WILL RESET. I DRIVE OUT OF THE SPACE AND NOTICED THERE WAS A RED FLASHING LIGHT THAT READ PARK AND THE D WAS FLASHING. I THINK THE CAR WAS TELLING ME I NEEDED TO PARK THE VEHICLE? I WENT AHEAD AND PARKED AGAIN PUT IT IN PARK (IT WORKED THIS TIME, BUT THE P WAS FLASHING) AND THEN TURN OFF THE VEHICLE. IT WOULD NOT TURN OFF AND INSTEAD IT JUST BEEPED WHEN I PRESSED THE IGNITION BUTTON. AFTER WHAT FELT LIKE FOREVER I DECIDED TO PRESS AND HOLD THE IGNITION BUTTON. IT FINALLY TURNED OFF. THE NEXT DAY I WENT TO MOVE THE CAR, AGAIN ALL THE SAME LIGHTS CAME ON BUT THIS TIME IT WOULD NOT LET ME PUT IT IN REVERSE. I PUT THE VEHICLE IN REVERSE TOOK MY FOOT OFF THE BREAK PEDAL AND NOTHING HAPPENED. I PUT IT IN PARK AND AGAIN TRIED TO PUT IT IN REVERSE. NOTHING HAPPENED AGAIN. I THOUGHT MAYBE THE BRAKE WAS ENGAGED, SO I TRIED TO RELEASE THE BRAKE AND TRIED TO REVERSE AGAIN. NOTHING HAPPENED! I EVEN PRESSED THE GAS PEDAL THINKING IT WAS MAYBE IN BETWEEN GEARS, NOTHING HAPPENED. I TRIED PUTTING IT IN PARK AND THEN REVERSE SEVERAL TIMES BEFORE THE CAR FINALLY REVERSED. I'VE ONLY HAD THE VEHICLE 1.5 WEEKS I BOUGHT IT BRAND NEW WITH 26 MILES ON THE ODOMETER. ALSO, I NOTICED BOTH OF THE DISPLAY SCREENS DO NOT TURN ON IMMEDIATELY LIKE THEY USED TO. WHEN I TURNED ON THE CAR IT WAS A FULL MINUTE BEFORE THEY TURNED ON AND THE AC TURNED ON.
Mfg Campaign: 11023885
Recall Date: Sep 17, 2017
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Corrective Action:
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Additional Notes:
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Mfg Campaign: 11011611
Recall Date: Jul 31, 2017
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Corrective Action:
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Additional Notes:
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Mfg Campaign: 11003847
Recall Date: Jul 9, 2017
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????
Corrective Action:
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????
Additional Notes:
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR SERVICE AND THIS ISSUE WAS MENTIONED, THE SERVICE WRITER EXPLAINED THAT ACURA IS AWARE OF THIS AND IT'S AN INTERMITTENT ISSUE AND ACURA HAS NO FIX, IT WAS ASKED WHY ACURA HASN'T WARNED OWNERS OF THE POTENTIAL PROBLEM AND THE SERVICE WRITER EXPLAINED IT'S A INTERMITTENT ISSUE THAT HASN'T BEEN REPLICATED IN SERVICE AND DOESN'T HAPPEN TO ALL THE VEHICLES. WE ASKED DOESN'T SOMEONE THINK IT'S A SAFETY ISSUE, THAT WHEN I WAS DRIVING IN LACONIA NH BIKE WEEK IT COULD HAVE ACCELERATED INTO A MOTORCYCLE OR PEDESTRIAN. THERE WAS NO RESPONSE OTHER THAN PLEASE RATE US GOOD ON THE SERVICE CALL WHAT WE DID NOT WHAT ACURA ISN'T DOING?????????
Mfg Campaign: 11000462
Recall Date: Jun 21, 2017
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