VOLVO XC90 2016

Complete listing of complaints and recalls for this vehicle

284
Complaints
9
Recalls

Complaints & Recalls

284 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volvo Car Usa, Llc
NHTSA Campaign: 23V827000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

Potential Risk:
An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and tighten the second-row seat belt buckle anchorage bolts, as necessary, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10259.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10259
Notice Date: Jan 19, 2024
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
NHTSA Campaign: 21V273000 SAFETY RECALL
162 Vehicles Affected
Recall Date: Apr 21, 2021
Safety Issue:

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

Potential Risk:
The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.
FREE Recall Solution:
Volvo Car will notify owners, and dealers will update the rear seat control display software, free of charge. Owner notification letters were mailed July 14, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10093.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R10093
Notice Date: Jul 14, 2021
Recall Date: Apr 21, 2021
Volvo Car Usa Llc
NHTSA Campaign: 19V308000 SAFETY RECALL
34K Vehicles Affected
Recall Date: Apr 17, 2019
Safety Issue:

Volvo Cars of N.A., LLC (Volvo Cars) is recalling certain 2016 XC90 vehicles. Exposure to heat and humidity may cause the engine coolant bleeder hose to crack, resulting in a coolant leak.

Potential Risk:
If the coolant leak goes unnoticed, coolant may accumulate in the catalytic converter heat shield insulation and catch fire when the vehicle is stationary, increasing the risk of injury.
FREE Recall Solution:
Volvo Cars will notify owners, and dealers will replace the engine side coolant bleeder hose, free of charge. The recall began June 12, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29936.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R29936
Notice Date: Jun 12, 2019
Recall Date: Apr 17, 2019
Volvo Car Usa Llc
NHTSA Campaign: 16V798000 SAFETY RECALL
74K Vehicles Affected
Recall Date: Nov 2, 2016
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

Potential Risk:
If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the front passenger seat belt buckle stud, replacing the seat belt buckle as needed, free of charge. The recall began January 2017. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89708.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89708
Notice Date: Dec 16, 2016
Recall Date: Nov 2, 2016
Volvo Car Usa Llc
NHTSA Campaign: 16V690000 SAFETY RECALL
43.8K Vehicles Affected
Recall Date: Sep 26, 2016
Safety Issue:

Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

Potential Risk:
Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the air conditioning drain hose for proper installation, replacing the hose as necessary, free of charge. The recall is expected to begin on November the 14, 2016. Owners may contact Volvo at 1-800-458-1552. Volvo's number for this campaign is R89707.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89707
Notice Date: Nov 21, 2016
Recall Date: Sep 26, 2016
Volvo Car Usa Llc
NHTSA Campaign: 16V268000 SAFETY RECALL
30.2K Vehicles Affected
Recall Date: May 4, 2016
Safety Issue:

Volvo Car USA LLC (Volvo) is recalling certain model year 2016 XC90 vehicles manufactured January 27, 2015, to April 23, 2016. The sunroofs on the affected vehicles have a switch on the overhead console that may not be adequately recessed to prevent the switch from being unintentionally pressed. When pressed, the sunroof may fully close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window, Partition, and Roof Panel Systems."

Potential Risk:
If the switch is unintentionally pressed and the sunroof panel closes, there is an increased risk of occupant injury.
FREE Recall Solution:
Volvo will notify owners, and dealers will perform a software upgrade that disables the auto-close function, free of charge. The recall began June 24, 2016. Owners may contact Volvo customer service at 1-800-458-1552 or by visiting http://Volvo.custhelp.com. Volvo's number for this recall is R89702.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89702
Notice Date: Jun 24, 2016
Recall Date: May 4, 2016
Volvo Cars Of N.a., Llc
NHTSA Campaign: 15V497000 SAFETY RECALL
3.9K Vehicles Affected
Recall Date: Aug 6, 2015
Safety Issue:

Volvo Cars of N.A., LLC (Volvo) is recalling certain model year 2016 Volvo XC90 vehicles manufactured January 27, 2015, to July 10, 2015. The third row seating side curtain air bags may not fully inflate.

Potential Risk:
Underinflated air bags may not fully protect third row occupants, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Volvo will notify owners, and dealers will modify the D-pillar interior panels to allow full inflation of the third row airbags, free of charge. The recall began on September 21, 2015. Owners may contact Volvo Customer Care at 1-800-458-1552.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Notice Date: Sep 21, 2015
Recall Date: Aug 6, 2015
Volvo Cars Of N.a., Llc
NHTSA Campaign: 15V342000 SAFETY RECALL
584 Vehicles Affected
Recall Date: Jun 3, 2015
Safety Issue:

Volvo Cars of N.A., LLC (Volvo) is recalling certain model year 2016 Volvo XC90 vehicles manufactured January 27, 2015, to May 19, 2015. The affected vehicles have front seats whose wiring harness for the Side Impact Protection System (SIPS) may have been routed incorrectly.

Potential Risk:
If the wiring harness is routed incorrectly, the wiring may be damaged, disabling the front seat side impact air bag, and increasing the risk of injury to the seat occupant in the event of a crash necessitating deployment of the front seat side impact air bag.
FREE Recall Solution:
Volvo will notify owners, and dealers will inspect the routing of the SIPS wiring, correcting the routing and installing a protective sleeve as necessary, free of charge. The recall began on June 30, 2015. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R89571.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local VOLVO dealer to schedule your FREE recall repair.
Manufacturer: VOLVO
Mfg Campaign: R89571
Notice Date: Jun 30, 2015
Recall Date: Jun 3, 2015

Consumer Complaints

284 Complaints
Volvo Car Usa, Llc
Campaign: 11532971 Other
Jul 18, 2023
Defect Description:

ENGINE

Potential Consequences:

for last 2 years, my 2016 xc90 has kept request to add oil every 1 or 2 month. In May, 2023, my car speed suddenly reduced the speed to 25 miles and the turtle sign popped up. It was very dangerous when I drove it on the highway, it was almost get hit by the car after me. After I sent to dealer, I was told that the the cylinder of the engine did not work. The engine light has been on and off many times. I sent my car to the dealer regularly for the maintenance

Corrective Action:

for last 2 years, my 2016 xc90 has kept request to add oil every 1 or 2 month. In May, 2023, my car speed suddenly reduced the speed to 25 miles and the turtle sign popped up. It was very dangerous when I drove it on the highway, it was almost get hit by the car after me. After I sent to dealer, I was told that the the cylinder of the engine did not work. The engine light has been on and off many times. I sent my car to the dealer regularly for the maintenance

Additional Notes:

for last 2 years, my 2016 xc90 has kept request to add oil every 1 or 2 month. In May, 2023, my car speed suddenly reduced the speed to 25 miles and the turtle sign popped up. It was very dangerous when I drove it on the highway, it was almost get hit by the car after me. After I sent to dealer, I was told that the the cylinder of the engine did not work. The engine light has been on and off many times. I sent my car to the dealer regularly for the maintenance

Manufacturer: VOLVO
Mfg Campaign: 11532971
Notice Date: Jul 18, 2023
Recall Date: Jul 18, 2023
Volvo Car Usa, Llc
Campaign: 11529708 Other
Jun 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Corrective Action:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Additional Notes:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Manufacturer: VOLVO
Mfg Campaign: 11529708
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Volvo Car Usa, Llc
Campaign: 11529708 Other
Jun 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Corrective Action:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Additional Notes:

My vehicle’s SOS, On Call safety functions no longer work. In addition my navigation system no longer works properly. In the event of an accident These key safety features would not be able to alert emergency services or locate my position. This is a direct result in a flawed vehicle modem that uses the 3G network not supported by cellular carriers. Volvo has a solution that would cost me $850 to remedy this safety design flaw. Volvo should fix this key safety issue as it puts my family at risk if we are involved in an accident

Manufacturer: VOLVO
Mfg Campaign: 11529708
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Volvo Car Usa, Llc
Campaign: 11529191 Other
Jun 27, 2023
Defect Description:

ENGINE

Potential Consequences:

My 2016 Volvo XC90's engine has suffered from high oil consumption that has required excessive servicing and additions of motor oil. These issues began several years ago when the XC90's low oil warning message appeared. The local Volvo dealership said my XC90 had an oil leak and it would cost over $10,000 to determine the source of the leak. So the Volvo dealership suggested that I regularly put 2 quarts of oil in the engine every couple hundred miles, which I have done. Despite the Volvo dealership's speculative guess, no oil leakage was ever seen and there was never any oil pooling under the vehicle. Then on Sunday, June 25, 2023, out of nowhere a "reduced engine performance" message popped up. The XC90 swerved, almost causing a wreck, while greatly decreasing speed in traffic on the interstate. I was barely able to get to the next exit where the engine died. Our car had to be towed over 30 miles to the nearest Volvo dealership. The engine was leaking oil throughout the engine compartment, including fully coating the spark plugs. Additionally, the motor mount is broken in multiple places causing the engine to shake wildly. Now I am told the engine is destroyed and will cost $20,000-$24,000 to replace. Volvo knows about the defective pistons and piston rings in the 2016 XC90 engines, as illustrated by Technical Journal 31216.6.0, but has never issued a recall. The local Volvo service dept. never checked, much less replaced the defective pistons and piston rings, even though it knew or should have known the defect could require the engine to be replaced. In speaking with Volvo customer service, I was advised that Volvo service technicians are not required to follow the service solutions found in the technical journal. Volvo's failure to recall the defective engines has now exposed my family, including my baby, to unnecessary danger, but also exposed us to grossly excessive costs/expenses due to known defects. A recall should be required for all 2016 XC90 engines.

Corrective Action:

My 2016 Volvo XC90's engine has suffered from high oil consumption that has required excessive servicing and additions of motor oil. These issues began several years ago when the XC90's low oil warning message appeared. The local Volvo dealership said my XC90 had an oil leak and it would cost over $10,000 to determine the source of the leak. So the Volvo dealership suggested that I regularly put 2 quarts of oil in the engine every couple hundred miles, which I have done. Despite the Volvo dealership's speculative guess, no oil leakage was ever seen and there was never any oil pooling under the vehicle. Then on Sunday, June 25, 2023, out of nowhere a "reduced engine performance" message popped up. The XC90 swerved, almost causing a wreck, while greatly decreasing speed in traffic on the interstate. I was barely able to get to the next exit where the engine died. Our car had to be towed over 30 miles to the nearest Volvo dealership. The engine was leaking oil throughout the engine compartment, including fully coating the spark plugs. Additionally, the motor mount is broken in multiple places causing the engine to shake wildly. Now I am told the engine is destroyed and will cost $20,000-$24,000 to replace. Volvo knows about the defective pistons and piston rings in the 2016 XC90 engines, as illustrated by Technical Journal 31216.6.0, but has never issued a recall. The local Volvo service dept. never checked, much less replaced the defective pistons and piston rings, even though it knew or should have known the defect could require the engine to be replaced. In speaking with Volvo customer service, I was advised that Volvo service technicians are not required to follow the service solutions found in the technical journal. Volvo's failure to recall the defective engines has now exposed my family, including my baby, to unnecessary danger, but also exposed us to grossly excessive costs/expenses due to known defects. A recall should be required for all 2016 XC90 engines.

Additional Notes:

My 2016 Volvo XC90's engine has suffered from high oil consumption that has required excessive servicing and additions of motor oil. These issues began several years ago when the XC90's low oil warning message appeared. The local Volvo dealership said my XC90 had an oil leak and it would cost over $10,000 to determine the source of the leak. So the Volvo dealership suggested that I regularly put 2 quarts of oil in the engine every couple hundred miles, which I have done. Despite the Volvo dealership's speculative guess, no oil leakage was ever seen and there was never any oil pooling under the vehicle. Then on Sunday, June 25, 2023, out of nowhere a "reduced engine performance" message popped up. The XC90 swerved, almost causing a wreck, while greatly decreasing speed in traffic on the interstate. I was barely able to get to the next exit where the engine died. Our car had to be towed over 30 miles to the nearest Volvo dealership. The engine was leaking oil throughout the engine compartment, including fully coating the spark plugs. Additionally, the motor mount is broken in multiple places causing the engine to shake wildly. Now I am told the engine is destroyed and will cost $20,000-$24,000 to replace. Volvo knows about the defective pistons and piston rings in the 2016 XC90 engines, as illustrated by Technical Journal 31216.6.0, but has never issued a recall. The local Volvo service dept. never checked, much less replaced the defective pistons and piston rings, even though it knew or should have known the defect could require the engine to be replaced. In speaking with Volvo customer service, I was advised that Volvo service technicians are not required to follow the service solutions found in the technical journal. Volvo's failure to recall the defective engines has now exposed my family, including my baby, to unnecessary danger, but also exposed us to grossly excessive costs/expenses due to known defects. A recall should be required for all 2016 XC90 engines.

Manufacturer: VOLVO
Mfg Campaign: 11529191
Notice Date: Jun 27, 2023
Recall Date: Jun 27, 2023
Volvo Car Usa, Llc
Campaign: 11522254 Other
May 16, 2023
Defect Description:

ENGINE

Potential Consequences:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Corrective Action:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Additional Notes:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Manufacturer: VOLVO
Mfg Campaign: 11522254
Notice Date: May 16, 2023
Recall Date: May 16, 2023
Volvo Car Usa, Llc
Campaign: 11522254 Other
May 16, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Corrective Action:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Additional Notes:

My XC90 had the oil consumption issue that I started reporting at 50K miles and Volvo finally performed a piston ring replacement at 80K miles under a service action. Fuel injectors were also replaced by the Dealer. On our first long distance trip from Tallahassee to Atlanta, the car lost all power and stopped on I-75, almost killing us. It had to be towed and the dealer says that the engine was flooded by fuel due to fuel pump module failure causing fuel injectors to stay activated and engine needs to be replaced. I believe that the issue was caused by the repair not being done correctly or the time it took Volvo to take responsibility for the oil consumption issue and subsequent repair.

Manufacturer: VOLVO
Mfg Campaign: 11522254
Notice Date: May 16, 2023
Recall Date: May 16, 2023
Volvo Car Usa, Llc
Campaign: 11519587 Other
Apr 29, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Corrective Action:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Additional Notes:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11519587
Notice Date: Apr 29, 2023
Recall Date: Apr 29, 2023
Volvo Car Usa, Llc
Campaign: 11519587 Other
Apr 29, 2023
Defect Description:

STEERING

Potential Consequences:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Corrective Action:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Additional Notes:

The indicators do not work randomly and we have had near miss accidents. The bulbs are in good working order. The stalk functions correctly. The computer after several seconds flashes up a message that the system has failed. Clearly the system is not safe as it’s designed. If Volvo are using a computer system to operate the lights it should be sufficiently reliable and fault tolerant to maintain safe operation of the vehicle.

Manufacturer: VOLVO
Mfg Campaign: 11519587
Notice Date: Apr 29, 2023
Recall Date: Apr 29, 2023
Volvo Car Usa, Llc
Campaign: 11515453 Other
Apr 4, 2023
Defect Description:

ENGINE

Potential Consequences:

Vehicle caught fire after exiting freeway. Warning light turned on to check oil, immediately followed by smoke and flames from engine bay. Driver exited vehicle, call 911, fire was dispatched and extinguished fire. Vehicle suffered extensive fire/smoke damage and is a total loss.

Corrective Action:

Vehicle caught fire after exiting freeway. Warning light turned on to check oil, immediately followed by smoke and flames from engine bay. Driver exited vehicle, call 911, fire was dispatched and extinguished fire. Vehicle suffered extensive fire/smoke damage and is a total loss.

Additional Notes:

Vehicle caught fire after exiting freeway. Warning light turned on to check oil, immediately followed by smoke and flames from engine bay. Driver exited vehicle, call 911, fire was dispatched and extinguished fire. Vehicle suffered extensive fire/smoke damage and is a total loss.

Manufacturer: VOLVO
Mfg Campaign: 11515453
Notice Date: Apr 4, 2023
Recall Date: Apr 4, 2023
Volvo Car Usa, Llc
Campaign: 11513990 Other
Mar 27, 2023
Defect Description:

ENGINE

Potential Consequences:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Corrective Action:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Additional Notes:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Manufacturer: VOLVO
Mfg Campaign: 11513990
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Volvo Car Usa, Llc
Campaign: 11513990 Other
Mar 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Corrective Action:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Additional Notes:

Like you know now most 2016 volvo xc90 are burning oil 2-3 quarts every 1500 miles car is smoking blue smoke most of the xc90 2016 with 2.0 liter engine volvo has like extended warranty up to 100k on some cars but cars where burning oil from 2016 year most cars are over 100k volvo will not help fix issue . No check engine light on cars ! You stay behind the muffler can’t breath how bad it stinks no check engine passing emission like that !!! I don’t have money to pay $11000 to replace pistons rings volvo will not help so guess this car will smoke and can pass emission

Manufacturer: VOLVO
Mfg Campaign: 11513990
Notice Date: Mar 27, 2023
Recall Date: Mar 27, 2023
Volvo Car Usa, Llc
Campaign: 11513336 Other
Mar 23, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Corrective Action:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Additional Notes:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Manufacturer: VOLVO
Mfg Campaign: 11513336
Notice Date: Mar 23, 2023
Recall Date: Mar 23, 2023
Volvo Car Usa, Llc
Campaign: 11513336 Other
Mar 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Corrective Action:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Additional Notes:

The door locks FREEZE SHUT in the winter. You CANNOT open the affected door(s). This is a widespread, serious safety issue and Volvo has done nothing about it. A passenger could die if unable to exit the vehicle. Note that both of my rear passenger door LOCKS - not just the door seals, the LOCKS - have done this repeatedly during my ownership. The vehicle is kept out of the elements in a garage.

Manufacturer: VOLVO
Mfg Campaign: 11513336
Notice Date: Mar 23, 2023
Recall Date: Mar 23, 2023
Volvo Car Usa, Llc
Campaign: 11511943 Other
Mar 15, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear doors will fail to latch shut in cold weather. Repeated closings of the door (slammed or gentle) fails to latch shut for up to 10 minutes or more. On last occasion door appeared to be shut, but while driving door came open (almost hitting 2 children waiting for school bus). TSB exists for this problem but some claim problem to persist after repair. Do not feel safe driving the car anymore for fear of a repeat incident of door coming open, especially while moving at speed with passengers in the back.

Corrective Action:

Rear doors will fail to latch shut in cold weather. Repeated closings of the door (slammed or gentle) fails to latch shut for up to 10 minutes or more. On last occasion door appeared to be shut, but while driving door came open (almost hitting 2 children waiting for school bus). TSB exists for this problem but some claim problem to persist after repair. Do not feel safe driving the car anymore for fear of a repeat incident of door coming open, especially while moving at speed with passengers in the back.

Additional Notes:

Rear doors will fail to latch shut in cold weather. Repeated closings of the door (slammed or gentle) fails to latch shut for up to 10 minutes or more. On last occasion door appeared to be shut, but while driving door came open (almost hitting 2 children waiting for school bus). TSB exists for this problem but some claim problem to persist after repair. Do not feel safe driving the car anymore for fear of a repeat incident of door coming open, especially while moving at speed with passengers in the back.

Manufacturer: VOLVO
Mfg Campaign: 11511943
Notice Date: Mar 15, 2023
Recall Date: Mar 15, 2023
Volvo Car Usa, Llc
Campaign: 11508511 Other
Feb 22, 2023
Defect Description:

ENGINE

Potential Consequences:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Corrective Action:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Additional Notes:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Manufacturer: VOLVO
Mfg Campaign: 11508511
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Volvo Car Usa, Llc
Campaign: 11508511 Other
Feb 22, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Corrective Action:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Additional Notes:

Our car has shut down in the middle of traffic due to the oil going from full to empty in a few hundred miles. Oil change was recently done with synthetic oil and only had driven a few hundred miles when it went to empty. I had to buy a quart of oil at the gas station. I need to put an extra quart of oil every few hundred miles due to excessive oil consumption.

Manufacturer: VOLVO
Mfg Campaign: 11508511
Notice Date: Feb 22, 2023
Recall Date: Feb 22, 2023
Volvo Car Usa, Llc
Campaign: 11503813 Other
Jan 26, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2016 Volvo XC90. The contact stated the vehicle was leaking and consuming engine oil. The contact checked and became aware that there was no oil in the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer who performed an oil consumption test and determined that the piston rings and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 53,000.

Corrective Action:

The contact owns a 2016 Volvo XC90. The contact stated the vehicle was leaking and consuming engine oil. The contact checked and became aware that there was no oil in the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer who performed an oil consumption test and determined that the piston rings and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 53,000.

Additional Notes:

The contact owns a 2016 Volvo XC90. The contact stated the vehicle was leaking and consuming engine oil. The contact checked and became aware that there was no oil in the engine. There were no warning lights illuminated. The vehicle was taken to the local dealer who performed an oil consumption test and determined that the piston rings and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 53,000.

Manufacturer: VOLVO
Mfg Campaign: 11503813
Notice Date: Jan 26, 2023
Recall Date: Jan 26, 2023
Volvo Car Usa, Llc
Campaign: 11502849 Other
Jan 20, 2023
Defect Description:

ENGINE

Potential Consequences:

engine consuming lots of oil. sometimes it fails to accelerate when I press the accelerator pedal.

Corrective Action:

engine consuming lots of oil. sometimes it fails to accelerate when I press the accelerator pedal.

Additional Notes:

engine consuming lots of oil. sometimes it fails to accelerate when I press the accelerator pedal.

Manufacturer: VOLVO
Mfg Campaign: 11502849
Notice Date: Jan 20, 2023
Recall Date: Jan 20, 2023
Volvo Car Usa, Llc
Campaign: 11502287 Other
Jan 17, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Corrective Action:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Additional Notes:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Manufacturer: VOLVO
Mfg Campaign: 11502287
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023
Volvo Car Usa, Llc
Campaign: 11502287 Other
Jan 17, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Corrective Action:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Additional Notes:

First, the rear passenger side door latch failed at 57k miles, allegedly due to water intrusion. They replaced with a revised part - p/n 32310869. Now at 63k miles, the driver side rear door latch failed in the same way. This compromises safety because it renders the rear seats completely inaccessible. I could not get my children out of the back seat through traditional means. The problem has been confirmed by a dealership and is well documented online. There was no warning or indication when the part had failed. The passenger door stopped working "regularly" (intermittently would not open) a few days before it failed entirely. The driver rear door gave no advanced notice.

Manufacturer: VOLVO
Mfg Campaign: 11502287
Notice Date: Jan 17, 2023
Recall Date: Jan 17, 2023

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