Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: R10259
Recall Date: Dec 7, 2023
Volvo Car Usa, Llc
Safety Issue:
Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R10093
Recall Date: Apr 21, 2021
Volvo Car Usa Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo Cars) is recalling certain 2016 XC90 vehicles. Exposure to heat and humidity may cause the engine coolant bleeder hose to crack, resulting in a coolant leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R29936
Recall Date: Apr 17, 2019
Volvo Car Usa Llc
Safety Issue:
Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R89708
Recall Date: Nov 2, 2016
Volvo Car Usa Llc
Safety Issue:
Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R89707
Recall Date: Sep 26, 2016
Volvo Car Usa Llc
Safety Issue:
Volvo Car USA LLC (Volvo) is recalling certain model year 2016 XC90 vehicles manufactured January 27, 2015, to April 23, 2016. The sunroofs on the affected vehicles have a switch on the overhead console that may not be adequately recessed to prevent the switch from being unintentionally pressed. When pressed, the sunroof may fully close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R89702
Recall Date: May 4, 2016
Volvo Cars Of N.a., Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo) is recalling certain model year 2016 Volvo XC90 vehicles manufactured January 27, 2015, to July 10, 2015. The third row seating side curtain air bags may not fully inflate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 6, 2015
Volvo Cars Of N.a., Llc
Safety Issue:
Volvo Cars of N.A., LLC (Volvo) is recalling certain model year 2016 Volvo XC90 vehicles manufactured January 27, 2015, to May 19, 2015. The affected vehicles have front seats whose wiring harness for the Side Impact Protection System (SIPS) may have been routed incorrectly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R89571
Recall Date: Jun 3, 2015
Consumer Complaints
284 ComplaintsVolvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT WAS NOT A PROBLEM WITH GAS, THE PROBLEM WAS DEFINITELY ELECTRICAL/ MOTOR ISSUES. WE FINALLY GOT THE CAR TOWED TO VOLVO OF LAS VEGAS & THEY TOLD ME IT WAS JUST A SOFTWARE UPGRADE NEEDED. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM & DOES NOT SEEM LIKE A SIMPLE SOFTWARE UPGRADE TO ME. I WAS LUCKY ENOUGH TO NOT HAVE MY NEW BABY IN THE VEHICLE WHEN THIS HAPPENED, BUT I AM A NEW MOM & THIS MAKES ME VERY NERVOUS. *TR
Corrective Action:
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT WAS NOT A PROBLEM WITH GAS, THE PROBLEM WAS DEFINITELY ELECTRICAL/ MOTOR ISSUES. WE FINALLY GOT THE CAR TOWED TO VOLVO OF LAS VEGAS & THEY TOLD ME IT WAS JUST A SOFTWARE UPGRADE NEEDED. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM & DOES NOT SEEM LIKE A SIMPLE SOFTWARE UPGRADE TO ME. I WAS LUCKY ENOUGH TO NOT HAVE MY NEW BABY IN THE VEHICLE WHEN THIS HAPPENED, BUT I AM A NEW MOM & THIS MAKES ME VERY NERVOUS. *TR
Additional Notes:
(CAR IS 26 DAYS OLD) THE DASHBOARD SCREEN WENT BLACK WHILE DRIVING ON THE HIGHWAY & THE ENGINE TURNED OFF & WOULDN'T GO OVER (ABOUT) 10 MPH. I WAS ABLE TO COME TO A ROLLING STOP IN A PARKING LOT, AND CALLED VOLVO BECAUSE I THOUGHT MAYBE I WAS OUT OF GAS, DUE TO THE SCREEN NOT WORKING. MY VOLVO APP LET ME KNOW I STILL HAD A 1/4 OF A TANK, BUT I JUST WANTED TO MAKE SURE. THEY BROUGHT ME GAS & IT WAS NOT A PROBLEM WITH GAS, THE PROBLEM WAS DEFINITELY ELECTRICAL/ MOTOR ISSUES. WE FINALLY GOT THE CAR TOWED TO VOLVO OF LAS VEGAS & THEY TOLD ME IT WAS JUST A SOFTWARE UPGRADE NEEDED. I FEEL THAT THIS IS A MAJOR SAFETY PROBLEM & DOES NOT SEEM LIKE A SIMPLE SOFTWARE UPGRADE TO ME. I WAS LUCKY ENOUGH TO NOT HAVE MY NEW BABY IN THE VEHICLE WHEN THIS HAPPENED, BUT I AM A NEW MOM & THIS MAKES ME VERY NERVOUS. *TR
Mfg Campaign: 10937661
Recall Date: Dec 27, 2016
Volvo Car Usa, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Corrective Action:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Additional Notes:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Mfg Campaign: 10936016
Recall Date: Dec 17, 2016
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Corrective Action:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Additional Notes:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Mfg Campaign: 10936016
Recall Date: Dec 17, 2016
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Corrective Action:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Additional Notes:
WITHIN A MONTH OF PURCHASE ISSUES WITH THE CARGO DOOR STARTED,DOOR WOULD NOT CLOSE, PARKED IN MY GARAGE UNLOADING GROCERIES,CALLED OUR VOLVO SERVICE MANAGER REPEATEDLY FOR HELP,NO ANSWER, IT FINALLY CLOSED AN HOUR LATER.THEN THE BATTERY LOW CHARGE LIGHT KEPT COMING ON, FINALLY TOOK IT IN FOR BOTH ISSUES, THEY UPDATED, SHOWED ME THAT THE DOOR WORKED AND CHARGED THE BATTERY.ANOTHER MONTH WENT BY AND HAD A LOW BATTERY ISSUE TOOK IT BACK IN THEY UPDATED AGAIN AND CHARGED THE BATTERY AGAIN.HAD A BAD SENSOR ISSUE AND THE CARGO DOOR DECIDED NOT TO OPEN, CARGO BUTTON WOULD NOT WORK.TOOK IT IN THEY UPDATED AND CHANGED THE SENSOR.ANOTHER MONTH OR SO LATER HAD A RECALL ON IT, TOOK IT IN, UPDATED IT. THEN ANOTHER RECALL, UPDATED IT.STARTED AUTO CORRECTING AND BRAKING WHILE BEING DRIVEN ON A MAJOR STREET.THEN THE CONTROL PAD WOULDN'T WORK, TOOK IT IN IT NEEDED AN UPDATE. ANOTHER RECALL A MONTH OR SO LATER, WENT TO TAKE IT IN AND IT WOULDN'T DRIVE, PUT IT IN REVERSE,IT WENT FORWARD, PUT IT IN FORWARD IT WENT IN REVERSE, THEN THE HEATER WOULDN'T WORK, THE CONTROL PAD STARTED FREEZING ALL ON THE WAY TO TAKE IT IN FOR A RECALL. WE WERE TOLD IT WOULD BE FIXED WITH THE UPDATE.CAR TURNED OFF AND LOCKED BECAUSE I MOVED MY PURSE TO THE OTHER SIDE OF MY BODY WHILE DRIVING.THEN ABOUT ANOTHER MONTH LATER IT DOES THE SAME REVERSE WHEN PUT INTO DRIVE,THE CONTROL PAD STARTS ACTING UP, RADIO, PHONE AND CLIMATE CONTROL FREEZE.THEN THE CARGO BAY DOOR CLOSES ON MY SON WHILE WE ARE UNLOADING GROCERIES WITHOUT ANYONE TOUCHING IT OR BEING IN THE CAR BESIDES HIM PARTIALLY IN THE BACK TO REACH THE FURTHEST GROCERY BAGS. TAKING IT IN AGAIN THIS WEEK, BUT THAT'S THE LAST STRAW!I WILL NO LONGER DRIVE IT AS I DO NOT TRUST WHAT WILL MALFUNCTION NEXT, MY SON NARROWLY ESCAPED INJURY BY DIVING OUT TO THE GROUND BECAUSE I COULD NOT STOP THE CARGO DOOR FROM CLOSING, CAR WAS PARKED AND TURNED OFF INSIDE MY GARAGE
Mfg Campaign: 10936016
Recall Date: Dec 17, 2016
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Corrective Action:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Additional Notes:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Mfg Campaign: 10930075
Recall Date: Dec 5, 2016
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Corrective Action:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Additional Notes:
WHEN WE WERE DRIVING ON STREET, THE DASH BOARD BLACK OUT AND THE CAR COMPLETELY STOP. CAN'T TELL WHAT SPEED,AND ALL OTHER WARNING SIGNAL. RE-STARTED THE CAR BUT ONLY CAN GO MILES/HR THE DASHBOARD STILL BLACK OUT. GET TOWED TO THE VOLVO DEALER . THEY STILL CAN'T FIND OUT WHAT IS PROBLEM. SEARCH INTERNET AND MORE THAN 10 PEOPLE HAS SIMILAR ISSUE. *TR
Mfg Campaign: 10930075
Recall Date: Dec 5, 2016
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Corrective Action:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Additional Notes:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Mfg Campaign: 10923904
Recall Date: Nov 2, 2016
Volvo Car Usa, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Corrective Action:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Additional Notes:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Mfg Campaign: 10923904
Recall Date: Nov 2, 2016
Volvo Car Usa, Llc
Defect Description:
STEERING
Potential Consequences:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Corrective Action:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Additional Notes:
ON APPROXIMATELY SIX DIFFERENT OCCASIONS, THE COLLISION AVOIDANCE SYSTEM HAS BEEN TRIGGERED ERRONEOUSLY, WHEN NO OTHER VEHICLES WERE NEAR MY CAR, TO THE POINT THAT THE AUDIBLE AND VISUAL ALARMS WERE TRIGGERED, MY DRIVER'S SEATBELT PULLED ME BACK AGAINST THE DRIVER'S SEAT, TWO OF THOSE TIMES THE CAR SWERVED ITSELF AND ANOTHER TWO OF THOSE TIMES THE CAR BRAKED ITSELF, WITHOUT ANY PROMPTING FROM THE DRIVER TO DO SO. THE DEALERSHIP TOLD ME TODAY THAT BECAUSE THE SYSTEM WORKS ON RADAR THAT SOMETIMES THIS WILL HAPPEN. I BELIEVE THAT THESE SYSTEMS NEED TO BE PRACTICALLY ERROR PROOF BECAUSE IF THE CAR BRAKES ITSELF, OR SWERVES ITSELF, WITHOUT ANY ACTION FROM THE DRIVER IT COULD POTENTIALLY *CAUSE* AN ACCIDENT. NOT TO MENTION THAT IT'S VERY SCARY WHEN IT HAPPENS AND THEN THERE HAS TO BE SOME EMOTIONAL RECOVERY AS A DRIVER TO OVERCOME THESE EPISODES. THE CAR HAS ABOUT 1000 MILES ON IT. ALL OF THESE INCIDENTS HAPPENED ON CITY STREETS, WHILE THE CAR WAS GOING ANYWHERE FROM 25-45 MPH.
Mfg Campaign: 10923904
Recall Date: Nov 2, 2016
Volvo Car Usa, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Corrective Action:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Additional Notes:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Mfg Campaign: 10920412
Recall Date: Oct 31, 2016
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Corrective Action:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Additional Notes:
AT LEAST THREE TIMES NOW THE AUTOMATIC BRAKING SYSTEM HAS APPLIED WITHOUT ANY OBJECT OR VEHICLE IN FRONT. ONCE WAS ON THE I95 AT 65MPH GOING UNDER A BRIDGE THE BRAKE SUDDENLY APPLIED CAUSING THE CAR TO DIP AND PASSENGERS TO BE SHAKEN, THEN IT CONTINUED AS NORMAL. ANOTHER TIME ON THE I78 NEAR NEWARK AIRPORT AT 50MPH PASSING SOME PARKED CARS ON THE SHOULDER THE BRAKES APPLIED. ANOTHER TIME IN LOCAL TRAFFIC AT 30MPH THE BRAKES APPLIED POSSIBLY WHEN THERE WAS A SLIGHT DIP IN THE ROAD. THE CAR HAS BEEN LOOKED AT A COUPLE OF TIMES AND HAD A SOFTWARE UPDATE, BUT IT STILL DOES IT. IT HAS NOW BEEN IN THE SHOP FOR TWO WEEKS WITH NO RESULT VOLVO SUGGESTED IT WAS EZPASS AND WE COULD WRAP THE EZPASS IN FOIL (AND WHAT, UNWRAP IT FOR EACH TOLL BOOTH!). THIS IS A FRIGHTENING SAFETY ISSUE BECAUSE IF WE HAD BEEN TAILGATED A CAR WOULD HAVE HIT US.
Mfg Campaign: 10920412
Recall Date: Oct 31, 2016
Volvo Car Usa, Llc
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
WHEN PARKED IN A SCHOOL CAR PARK IN NJ IN A RAINSTORM THE TAILGATE OPENED ON ITS OWN WHEN AN ELECTRICAL STORM WAS ON. I WAS SITTING IN THE CAR AT THE TIE SHELTERING FROM THE RAIN. I CLOSED THE DOOR FROM THE INSIDE AND LOCKED THE CAR. THE TAILGATE OPENED AGAIN. AND REPEATEDLY DID IT FOUR TIMES IN ALL SPECIFICALLY DURING THE ELECTRICAL PERIOD OF THE STORM. THIS WAS AN EXPLICIT PERIOD OF 20 MINUTES DURING A 2 HOUR RAINSTORM. THERE WAS A BIKE RACK IN A HITCH AT THE TIME SO I WONDER IF THE CAR HAS EITHER A POOR EARTH OR STATIC SENSITIVITY FOR THE ELECTRONIC DOOR SWITCH. THIS IS A SAFETY ISSUE IN CASE IT CAN HAPPEN WHEN DRIVING ESPECIALLY IF MY DOGS WERE IN THE BACK AND FELL OUT ON THE INTERSTATE. ITS A THEFT ISSUE IF IT HAPPENED WHEN PARKED ON A STREET AND ALLOWED PEOPLE ACCESS TO MY CAR. *TR
Corrective Action:
WHEN PARKED IN A SCHOOL CAR PARK IN NJ IN A RAINSTORM THE TAILGATE OPENED ON ITS OWN WHEN AN ELECTRICAL STORM WAS ON. I WAS SITTING IN THE CAR AT THE TIE SHELTERING FROM THE RAIN. I CLOSED THE DOOR FROM THE INSIDE AND LOCKED THE CAR. THE TAILGATE OPENED AGAIN. AND REPEATEDLY DID IT FOUR TIMES IN ALL SPECIFICALLY DURING THE ELECTRICAL PERIOD OF THE STORM. THIS WAS AN EXPLICIT PERIOD OF 20 MINUTES DURING A 2 HOUR RAINSTORM. THERE WAS A BIKE RACK IN A HITCH AT THE TIME SO I WONDER IF THE CAR HAS EITHER A POOR EARTH OR STATIC SENSITIVITY FOR THE ELECTRONIC DOOR SWITCH. THIS IS A SAFETY ISSUE IN CASE IT CAN HAPPEN WHEN DRIVING ESPECIALLY IF MY DOGS WERE IN THE BACK AND FELL OUT ON THE INTERSTATE. ITS A THEFT ISSUE IF IT HAPPENED WHEN PARKED ON A STREET AND ALLOWED PEOPLE ACCESS TO MY CAR. *TR
Additional Notes:
WHEN PARKED IN A SCHOOL CAR PARK IN NJ IN A RAINSTORM THE TAILGATE OPENED ON ITS OWN WHEN AN ELECTRICAL STORM WAS ON. I WAS SITTING IN THE CAR AT THE TIE SHELTERING FROM THE RAIN. I CLOSED THE DOOR FROM THE INSIDE AND LOCKED THE CAR. THE TAILGATE OPENED AGAIN. AND REPEATEDLY DID IT FOUR TIMES IN ALL SPECIFICALLY DURING THE ELECTRICAL PERIOD OF THE STORM. THIS WAS AN EXPLICIT PERIOD OF 20 MINUTES DURING A 2 HOUR RAINSTORM. THERE WAS A BIKE RACK IN A HITCH AT THE TIME SO I WONDER IF THE CAR HAS EITHER A POOR EARTH OR STATIC SENSITIVITY FOR THE ELECTRONIC DOOR SWITCH. THIS IS A SAFETY ISSUE IN CASE IT CAN HAPPEN WHEN DRIVING ESPECIALLY IF MY DOGS WERE IN THE BACK AND FELL OUT ON THE INTERSTATE. ITS A THEFT ISSUE IF IT HAPPENED WHEN PARKED ON A STREET AND ALLOWED PEOPLE ACCESS TO MY CAR. *TR
Mfg Campaign: 10920415
Recall Date: Oct 31, 2016
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Corrective Action:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Additional Notes:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Mfg Campaign: 10918891
Recall Date: Oct 25, 2016
Volvo Car Usa, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Corrective Action:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Additional Notes:
OWNED THIS NEW 2016 XC 90 T8 FOR ABOUT 30 DAYS. CHARGED CAR OVERNIGHT AS USUAL. DROVE IT ABOUT 3 MILES THE NEXT MORNING AND SUDDENLY CAR SPEED SLOWED DRAMATICALLY TO ABOUT 10 MPH AND A "CAR WILL NOT RESTART, DRIVE TO NEAREST DEALERSHIP" UNFORTUNATELY, I WAS NOT IN THE POSITION TO DO SO, SO I PULLED INTO A STRIP MALL TO SAFELY PARK THE CAR AND WHEN I TURNED OFF THE CAR, IT WOULD NOT RESTART. BATTERY WORKING FINE, AS RADIO, AND LIGHTS WORKED , BUT CAR WOULD NOT POWER ON. WAS ADVISED BY DEALERSHIP, THIS WAS AN ISSUE THEY HAD JUST SEEN THE WEEK BEFORE AND IT WAS A "SOFTWARE ISSUE". CAR TOWED TO DEALERSHIP AND I AM WAITING TO HEAR. IT APPEARS THIS IS NOT AN UNCOMMON ISSUE AFTER CONSULTING SEVERAL VOLVO ONLINE FORUMS. WITH NO DRIVE POWER, THIS CAR IS NOT ABLE TO SHIFT INTO NEUTRAL FOR THE TOW TRUCK EITHER. VERY VERY UNSAFE AND IT IS A BRAND NEW CAR.
Mfg Campaign: 10918891
Recall Date: Oct 25, 2016
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Corrective Action:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Additional Notes:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Mfg Campaign: 10918676
Recall Date: Oct 24, 2016
Volvo Car Usa, Llc
Defect Description:
EQUIPMENT:ELECTRICAL
Potential Consequences:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Corrective Action:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Additional Notes:
THE TOUCH SCREEN, WHICH CONTROLS BOTH BASIC AND COMPLEX FUNCTIONS OF THE CAR, IS SO DISTRACTING TO USE THAT UNTIL SATURDAY IT WAS AN ACCIDENT WAITING TO HAPPEN. ON SATURDAY THAT ACCIDENT DID HAPPEN. THE PROBLEM IS THAT THE TOUCH SCREEN IS NEEDED TO CONTROL BASIC AND FREQUENT FUNCTIONS SUCH AS CLIMATE CONTROL AND THE RADIO. MERELY CHANGING THE TEMPERATURE REQUIRES AS MUCH ATTENTION - AND DIVERSION FROM DRIVING - AS USING A CELL PHONE MIGHT. WHILE CHANGING THE TEMPERATURE MY WIFE SIDESWIPED A GUARD RAIL ON A COUNTRY ROAD. FORTUNATELY THE ACCIDENT WAS NOT TOO BAD BUT I'VE BEEN WORRIED ABOUT THE DISTRACTION CAUSED BY THIS CONTROL SCREEN DURING THESE MOST BASIC FUNCTIONS. I HAVE, FOR EXAMPLE, STOPPED CHOOSING RADIO STATIONS ON THE SCREEN AS IT REQUIRES TOO MUCH ATTENTION AND HAVE FOUND THAT JUST TURNING OFF THE AIR CONDITIONING REQUIRES FAR MORE ATTENTION THAN IS SAFE. *TR
Mfg Campaign: 10918676
Recall Date: Oct 24, 2016
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Corrective Action:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Additional Notes:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Mfg Campaign: 10916434
Recall Date: Oct 17, 2016
Volvo Car Usa, Llc
Defect Description:
ENGINE
Potential Consequences:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Corrective Action:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Additional Notes:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Mfg Campaign: 10916434
Recall Date: Oct 17, 2016
Volvo Car Usa, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Corrective Action:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Additional Notes:
DURING DRIVING ON A LOCAL ROAD AT APPROX. 45 MPH, THE ELECTRONIC DASHBOARD DISAPPEARED (SO YOU HAVE NO VISIBILITY TO SPEED, FUEL, WARNINGS), THE CAR RAPIDLY DECELERATED TO 10 MPH AND WOULDN'T GO ANY FASTER AND ALL NON-STEERING CONTROLS (RADIO, AC, NAVIGATION, ETC.) FROZE. IT HAS REMAINED THAT WAY SINCE EVEN AFTER POWER CYCLING. APPARENTLY THIS CAN BE TEMPORARILY FIXED BY DISCONNECTING THE 2 BATTERIES. BUT IT CAN HAPPEN AGAIN WITH NO WARNING. THIS HAPPENED TO ME AND HAS HAPPENED TO OTHERS I KNOW. *TR
Mfg Campaign: 10916434
Recall Date: Oct 17, 2016
Volvo Car Usa, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT PROVIDED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN OCTOBER 2016. THE DEALER BELIEVED THERE WAS A GLITCH IN THE COMPUTER. HOWEVER, THE SAME PROBLEM OCCURRED ON DECEMBER 18, 2016. THE DEALER BELIEVED IT WAS THE FUEL PUMP. UPDATED 02/06/17.*JB THE CONSUMER REQUESTED AN UPDATE.*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT PROVIDED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN OCTOBER 2016. THE DEALER BELIEVED THERE WAS A GLITCH IN THE COMPUTER. HOWEVER, THE SAME PROBLEM OCCURRED ON DECEMBER 18, 2016. THE DEALER BELIEVED IT WAS THE FUEL PUMP. UPDATED 02/06/17.*JB THE CONSUMER REQUESTED AN UPDATE.*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT PROVIDED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN OCTOBER 2016. THE DEALER BELIEVED THERE WAS A GLITCH IN THE COMPUTER. HOWEVER, THE SAME PROBLEM OCCURRED ON DECEMBER 18, 2016. THE DEALER BELIEVED IT WAS THE FUEL PUMP. UPDATED 02/06/17.*JB THE CONSUMER REQUESTED AN UPDATE.*JS
Mfg Campaign: 10913901
Recall Date: Oct 5, 2016
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