VINFAST VF 8 2023

Complete listing of complaints and recalls for this vehicle

68
Complaints
10
Recalls

Complaints & Recalls

68 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Vinfast Auto, Llc
NHTSA Campaign: 24V933000 SAFETY RECALL
4.9K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

VinFast Auto, LLC (VinFast) is recalling certain 2023-2025 VF8 vehicles. The center air bag mounted in the driver's seat may deploy improperly during a side impact crash and strike the driver's arm.

Potential Risk:
An air bag that strikes the driver increases the risk of injury.
FREE Recall Solution:
Dealers will replace the center air bag, free of charge. Owner notification letters were mailed January 23, 2025. Owners may contact VinFast customer service at 1-833-503-0600.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local VINFAST dealer to schedule your FREE recall repair.
Manufacturer: VINFAST
Notice Date: Jan 23, 2025
Recall Date: Dec 17, 2024
Vinfast Auto, Llc
NHTSA Campaign: 24V369000 SAFETY RECALL
225 Vehicles Affected
Recall Date: May 24, 2024
Safety Issue:

VinFast Auto, LLC (VinFast) is recalling certain 2022-2024 VF8 vehicles. Inactive ignitors may have been installed in the air bags.

Potential Risk:
Inactive ignitors can prevent the air bags from deploying, increasing the risk of injury during a crash.
FREE Recall Solution:
VinFast will replace the air bags, free of charge. Owner notification letters were mailed June 21, 2024. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-291.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VINFAST dealer to schedule your FREE recall repair.
Manufacturer: VINFAST
Mfg Campaign: VPAC-291
Notice Date: Jun 21, 2024
Recall Date: May 24, 2024
Vinfast Auto, Llc
NHTSA Campaign: 23V355000 SAFETY RECALL
999 Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

VinFast Auto, LLC (VinFast) is recalling certain 2023 VF8 vehicles. A software error may cause the multifunction head unit (MHU) display to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Potential Risk:
A blank MHU display will not show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.
FREE Recall Solution:
VinFast will update the software, free of charge. Owner notification letters were mailed June 1, 2023. Owners may contact VinFast customer service at 1-833-503-0600. VinFast's number for this recall is VPAC-74.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local VINFAST dealer to schedule your FREE recall repair.
Manufacturer: VINFAST
Mfg Campaign: VPAC-74
Notice Date: Jun 1, 2023
Recall Date: May 18, 2023

Consumer Complaints

68 Complaints
Vinfast Auto, Llc
Campaign: 11655005 Other
Apr 16, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Corrective Action:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Additional Notes:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Manufacturer: VINFAST
Mfg Campaign: 11655005
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Vinfast Auto, Llc
Campaign: 11655005 Other
Apr 16, 2025
Defect Description:

SUSPENSION

Potential Consequences:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Corrective Action:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Additional Notes:

I have had nothing but brake and suspension problems with my 2023 Vinfast VF8. The vehicle has been to the dealer on three occasions because of brake and suspension noises which prompted the dealer to replace the entire suspension system. However, my concern is with the vehicle's brakes. Under low speed turning with no brakes applied, the vehicle made a metal on metal grinding noise. The vehicle was in the dealer twice for this problem. The first time they put updated brake pads on the vehicle and let me know that the original pads were too thick. The problem continued and the vehicle was taken back to the dealer a little over two weeks ago for the same problem. This time they sanded the surface of the brake pads to avoid them from rubbing against the rotar. The tech at the dealer told me that he beleives the issue may be that the brake caliper does not open wide enough to allow the pad distance from the caliper. Their solution is to sand the pad down. One, is this safe, and two, what happens when the car needs new brake pads, is the dealer going to cover the cost to continually shave the pads down for the life of the vehicle.

Manufacturer: VINFAST
Mfg Campaign: 11655005
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Vinfast Auto, Llc
Campaign: 11648402 Other
3 Vehicles Affected
Mar 14, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.

Corrective Action:

The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.

Additional Notes:

The contact owned a 2023 Vinfast VF8. The contact stated that while driving at 35 MPH, another vehicle driving on the opposite side of the road aggressively proceeded into the front passenger side, causing a t t-boned collision. The impact caused the other vehicle to be pushed back to the opposite side of the road. The contact's vehicle then veered to the right and crashed into two more vehicles that were parked. The vehicle then came to a stop after the crash. No warning lights illuminated. The driver’s and passenger’s side air bags did not deploy. There was no property damage. A police report was filed. The contact sustained injuries to his hand, neck, and back, and his 2 children sustained general body pain. The contact and his children were still visiting the doctor for treatment. Injuries to the other vehicles were unknown. The vehicle was towed to a collision center, where the vehicle was deemed destroyed. The manufacturer was not notified of the failure. The dealer was notified of the failure. The failure mileage was 3,391.

Manufacturer: VINFAST
Mfg Campaign: 11648402
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025
Vinfast Auto, Llc
Campaign: 11637988 Other
Jan 23, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Corrective Action:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Additional Notes:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Manufacturer: VINFAST
Mfg Campaign: 11637988
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Vinfast Auto, Llc
Campaign: 11637988 Other
Jan 23, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Corrective Action:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Additional Notes:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Manufacturer: VINFAST
Mfg Campaign: 11637988
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Vinfast Auto, Llc
Campaign: 11637988 Other
Jan 23, 2025
Defect Description:

SUSPENSION

Potential Consequences:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Corrective Action:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Additional Notes:

I had several alert messages for weeks and after a service call, they told me that they were no issue. with all this alert messages it is impossible to let my Daughter driving the car. it is too risky.

Manufacturer: VINFAST
Mfg Campaign: 11637988
Notice Date: Jan 23, 2025
Recall Date: Jan 23, 2025
Vinfast Auto, Llc
Campaign: 11622428 Other
Oct 29, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Got my car back from service a couple months ago and it is still performing with errors. While driving in a specific lane on the freeway the car would try to pull my steering wheel to the other lane. VinFast stated an update is all is needed and the problem still is occurring. This car is dangerous. One example of this is the Pleasanton California incident.

Corrective Action:

Got my car back from service a couple months ago and it is still performing with errors. While driving in a specific lane on the freeway the car would try to pull my steering wheel to the other lane. VinFast stated an update is all is needed and the problem still is occurring. This car is dangerous. One example of this is the Pleasanton California incident.

Additional Notes:

Got my car back from service a couple months ago and it is still performing with errors. While driving in a specific lane on the freeway the car would try to pull my steering wheel to the other lane. VinFast stated an update is all is needed and the problem still is occurring. This car is dangerous. One example of this is the Pleasanton California incident.

Manufacturer: VINFAST
Mfg Campaign: 11622428
Notice Date: Oct 29, 2024
Recall Date: Oct 29, 2024
Vinfast Auto, Llc
Campaign: 11621307 Other
2 Vehicles Affected
Oct 22, 2024
Defect Description:

SEATS

Potential Consequences:

On [XXX], [XXX] both my daughter and I were driving on [XXX] going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On [XXX], [XXX] both my daughter and I were driving on [XXX] going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On [XXX], [XXX] both my daughter and I were driving on [XXX] going East by [XXX] . We were rear ended by a driver under the influence. Upon impact the driver front seat and passenger front seat reclined down. We are unaware if this is a safety issue. However, we feel that we sustained additional injuries because of the seats reclining . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: VINFAST
Mfg Campaign: 11621307
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
Vinfast Auto, Llc
Campaign: 11618226 Other
Oct 5, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.

Corrective Action:

When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.

Additional Notes:

When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.

Manufacturer: VINFAST
Mfg Campaign: 11618226
Notice Date: Oct 5, 2024
Recall Date: Oct 5, 2024
Vinfast Auto, Llc
Campaign: 11618228 Other
Oct 5, 2024
Defect Description:

STEERING

Potential Consequences:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Corrective Action:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Additional Notes:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Manufacturer: VINFAST
Mfg Campaign: 11618228
Notice Date: Oct 5, 2024
Recall Date: Oct 5, 2024
Vinfast Auto, Llc
Campaign: 11618228 Other
Oct 5, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Corrective Action:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Additional Notes:

When do you go does not detect lanes violently moves the steering wheel to try to maneuver you back into a lane. I’m constantly turning this feature off because it has posed a risk of crash on multiple occasions

Manufacturer: VINFAST
Mfg Campaign: 11618228
Notice Date: Oct 5, 2024
Recall Date: Oct 5, 2024
Vinfast Auto, Llc
Campaign: 11614384 Other
Sep 13, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The anti break having issues. Sterling controls having issues Supsention having issues

Corrective Action:

The anti break having issues. Sterling controls having issues Supsention having issues

Additional Notes:

The anti break having issues. Sterling controls having issues Supsention having issues

Manufacturer: VINFAST
Mfg Campaign: 11614384
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Vinfast Auto, Llc
Campaign: 11614384 Other
Sep 13, 2024
Defect Description:

STEERING

Potential Consequences:

The anti break having issues. Sterling controls having issues Supsention having issues

Corrective Action:

The anti break having issues. Sterling controls having issues Supsention having issues

Additional Notes:

The anti break having issues. Sterling controls having issues Supsention having issues

Manufacturer: VINFAST
Mfg Campaign: 11614384
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Vinfast Auto, Llc
Campaign: 11614384 Other
Sep 13, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The anti break having issues. Sterling controls having issues Supsention having issues

Corrective Action:

The anti break having issues. Sterling controls having issues Supsention having issues

Additional Notes:

The anti break having issues. Sterling controls having issues Supsention having issues

Manufacturer: VINFAST
Mfg Campaign: 11614384
Notice Date: Sep 13, 2024
Recall Date: Sep 13, 2024
Vinfast Auto, Llc
Campaign: 11611052 Other
Aug 27, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Corrective Action:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Additional Notes:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Manufacturer: VINFAST
Mfg Campaign: 11611052
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Vinfast Auto, Llc
Campaign: 11611052 Other
Aug 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Corrective Action:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Additional Notes:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Manufacturer: VINFAST
Mfg Campaign: 11611052
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Vinfast Auto, Llc
Campaign: 11611052 Other
Aug 27, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Corrective Action:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Additional Notes:

I purchased my Vinfast VF8 in March 2023 as one of the first to be delivered. Unfortunately, on the first day of receiving the car, I encountered some issues. The fault sensors went off repeatedly, particularly during a rainy day. The car currently has 9600 miles on it, and it has been driven from San Diego to Irvine around 3-4 times to be serviced for issues associated with the functionality of the VF8, with one of those trips being to a repair facility in San Francisco. Issues that have been addressed include software updates, blank driving screen which occurred on three occasions repaired with a nationwide recall repair, brake repairs, AC replacement, sensor malfunctions, and hood latch issues. Records of these services have been diligently maintained as evidence of the necessary repairs. The next service appointment has been scheduled for September 2024, as it was the earliest available slot when the appointment was made in July. One recurring issue I've experienced is with the lane keep assist, which has been continuously faulty and almost caused several accidents while on the freeway. I brought this issue up to my service technician, who informed me that other Vinfast VF8 owners have reported similar problems. While the technician explained that the issue with the system is its sensitivity, I have found it necessary to turn the feature off before I start driving, to avoid close calls. Additionally, the car's front bumper has paint defects on the corners closest to the fenders, on both sides. On two separate occasions, the car turned off while I was driving and displayed sensor faults. I have documented the last incident with my cell phone as proof. During that occurrence, it took over 45 minutes to an hour to get the car restarted and I had to call a tow truck through Vinfast. The vehicle has been serviced more than expected for a new car with such low mileage, both in Irvine and San Francisco.

Manufacturer: VINFAST
Mfg Campaign: 11611052
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Vinfast Auto, Llc
Campaign: 11609163 Other
Aug 17, 2024
Defect Description:

STEERING

Potential Consequences:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Corrective Action:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Additional Notes:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Manufacturer: VINFAST
Mfg Campaign: 11609163
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024
Vinfast Auto, Llc
Campaign: 11609163 Other
Aug 17, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Corrective Action:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Additional Notes:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Manufacturer: VINFAST
Mfg Campaign: 11609163
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024
Vinfast Auto, Llc
Campaign: 11609163 Other
Aug 17, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Corrective Action:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Additional Notes:

While driving this vehicle, the steering would take control and pull me to another lane at times. While turning or merging into another lane, it would auto correct and steer me into the lane I’m not steering into causing me from losing control of which direction I’m going into. A hard pull of the steering wheel would try to auto correct. Car automatically turned off on me while on the freeway losing power to the whole car. They said an update to the car is all is needed. This car is unsafe and needs to be recalled from the road before another injury occurs.

Manufacturer: VINFAST
Mfg Campaign: 11609163
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024

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Focus: Lemon Law, Personal Injury

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