TOYOTA RAV4 2023

Complete listing of complaints and recalls for this vehicle

163
Complaints
1
Recalls

Complaints & Recalls

163 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Gulf States Toyota, Inc.
NHTSA Campaign: 23V485000 SAFETY RECALL
195 Vehicles Affected
Recall Date: Jul 11, 2023
Safety Issue:

Gulf States Toyota, Inc. (GST) is recalling certain 2023 Toyota RAV4 vehicles equipped with 17" black alloy accessory wheels. During installation of the alloy wheels, the tire valve stem may have been improperly installed or damaged. In addition, the load carrying capacity label may state the incorrect weight. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
A damaged or improperly installed valve stem may allow air to leak and/or the tires to be underinflated, increasing the risk of tire failure and a crash.
FREE Recall Solution:
Dealers will inspect and, if necessary, replace the wheel valve stems and replace the load carrying capacity modification labels, free of charge. Owner notification letters were mailed on August 18, 2023. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 23R1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23R1
Notice Date: Aug 18, 2023
Recall Date: Jul 11, 2023

Consumer Complaints

163 Complaints
Toyota Motor Corporation
Campaign: 11640212 Other
Feb 2, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle.

Corrective Action:

I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle.

Additional Notes:

I was pulling into a parking spot and my vehicle suddenly accelerated. I slammed on the brakes and the car did stop, but not before hitting a railing in front of me. There were also trees close to the railing, so the camera should have detected those as a barrier and I believe the veauto-braked, even if I had not hit the brakes. This is a safety concern because the vehicle would have plowed over any person in front of the vehicle.

Manufacturer: TOYOTA
Mfg Campaign: 11640212
Notice Date: Feb 2, 2025
Recall Date: Feb 2, 2025
Toyota Motor Corporation
Campaign: 11640039 Other
Feb 1, 2025
Defect Description:

ENGINE

Potential Consequences:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Corrective Action:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Additional Notes:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Manufacturer: TOYOTA
Mfg Campaign: 11640039
Notice Date: Feb 1, 2025
Recall Date: Feb 1, 2025
Toyota Motor Corporation
Campaign: 11640039 Other
Feb 1, 2025
Defect Description:

STEERING

Potential Consequences:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Corrective Action:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Additional Notes:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Manufacturer: TOYOTA
Mfg Campaign: 11640039
Notice Date: Feb 1, 2025
Recall Date: Feb 1, 2025
Toyota Motor Corporation
Campaign: 11640039 Other
Feb 1, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Corrective Action:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Additional Notes:

Car had error on dashboard of Engine stopped power steering low, car is available for inspection. Car would not start in the middle of the night while raining, had smoke coming out the front. Problem not reproduced at dealership. No other warnings were shown beforehand.

Manufacturer: TOYOTA
Mfg Campaign: 11640039
Notice Date: Feb 1, 2025
Recall Date: Feb 1, 2025
Toyota Motor Corporation
Campaign: 11637124 Other
Jan 20, 2025
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.

Corrective Action:

Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.

Additional Notes:

Rearview camera quit for 3-4 seconds when I was backup. There was a car in my blind spot, aft right quarter, that I couldn't see and I hit his left front panel/headlight causing $2200. damage to his car plus my car.

Manufacturer: TOYOTA
Mfg Campaign: 11637124
Notice Date: Jan 20, 2025
Recall Date: Jan 20, 2025
Toyota Motor Corporation
Campaign: 11635581 Other
Jan 13, 2025
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.

Corrective Action:

The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.

Additional Notes:

The contact owns a 2023 Toyota Rav4. The contact stated while driving 35 MPH, there was a loud sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact's wife slightly opened the sunroof cover and discovered that the sunroof had shattered into pieces. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 16,000.

Manufacturer: TOYOTA
Mfg Campaign: 11635581
Notice Date: Jan 13, 2025
Recall Date: Jan 13, 2025
Toyota Motor Corporation
Campaign: 11633171 Other
Dec 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11633171
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11633171 Other
Dec 30, 2024
Defect Description:

ENGINE

Potential Consequences:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11633171
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11633171 Other
Dec 30, 2024
Defect Description:

STEERING

Potential Consequences:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

This happened on [XXX] in Oakland CA, it was a rainy day. I drove off the freeway and then parked the vehicle in the parking lot. The car was in idle mode. After about 10 minutes the engine started to stall, and then shut off completely. I tried to restart the engine but it failed. The dashboard showed an error message "Engine Stopped, Steering Power Low". I suspected that rainwater entered into the engine from the air intake.  After waiting for about 2 hours, I was able to restart the vehicle, and then everything seemed to be normal. Toyota should announce a recall for this problem as this is very dangerous to operate the vehicle on the freeway on rainy days. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11633171
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11633256 Other
Dec 30, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Corrective Action:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Additional Notes:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Manufacturer: TOYOTA
Mfg Campaign: 11633256
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11633256 Other
Dec 30, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Corrective Action:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Additional Notes:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Manufacturer: TOYOTA
Mfg Campaign: 11633256
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11633256 Other
Dec 30, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Corrective Action:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Additional Notes:

While at stop light notices my 2023 Toyota Rav 4 LE engine was steaming. Pulled into a parking lot when Power steering fluid low warning light came on and said that the engine will stop. After I put in some power steering fluid the dash warning lights lit up, with the following warning lights: Pre-collision brake system failure, Collision brake system failure, Secondary collision system failure and check engine light came on. Had vehicle towed to dealership, they did an test and confirmed several error codes and they are waiting on Toyota engineers to provide information on cause and remedy. While at dealership was told by service adviser that there was sat least one other individual with the same issue. The dealership unfortunately don’t know the cause of the problem

Manufacturer: TOYOTA
Mfg Campaign: 11633256
Notice Date: Dec 30, 2024
Recall Date: Dec 30, 2024
Toyota Motor Corporation
Campaign: 11631122 Other
Dec 17, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.

Corrective Action:

As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.

Additional Notes:

As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.

Manufacturer: TOYOTA
Mfg Campaign: 11631122
Notice Date: Dec 17, 2024
Recall Date: Dec 17, 2024
Toyota Motor Corporation
Campaign: 11628401 Other
Dec 2, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.

Corrective Action:

Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.

Additional Notes:

Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.

Manufacturer: TOYOTA
Mfg Campaign: 11628401
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Toyota Motor Corporation
Campaign: 11617270 Other
Sep 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11617270
Notice Date: Sep 30, 2024
Recall Date: Sep 30, 2024
Toyota Motor Corporation
Campaign: 11617067 Other
Sep 28, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.

Corrective Action:

Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.

Additional Notes:

Under braking conditions and hitting a bump on a paved road, the vehicle will have a 1 to 3 second momentary loss of braking. At the same time, a grinding noise, similar to (if not the same as) the ABS system is heard, and the VSC light flashes. The occurrence of this problem is unpredictable, the severity is inconsistent. It happens across various ranges of brake pressure/deceleration rates and speeds. No accident has occurred to date with this vehicle, but we have had close calls. In some cases, our vehicle has inadvertently entered controlled intersections due to loss of braking. Dealer has inspected the problem but has been unable to replicate or resolve to date. Based on internet research, this appears to be a common problem. Very concerned this could occur at the wrong time and lead to an accident, causing injury or death due to behaviors of the vehicle's braking (and loss of) being outside the driver's control.

Manufacturer: TOYOTA
Mfg Campaign: 11617067
Notice Date: Sep 28, 2024
Recall Date: Sep 28, 2024
Toyota Motor Corporation
Campaign: 11614711 Other
Sep 15, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.

Corrective Action:

Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.

Additional Notes:

Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.

Manufacturer: TOYOTA
Mfg Campaign: 11614711
Notice Date: Sep 15, 2024
Recall Date: Sep 15, 2024
Toyota Motor Corporation
Campaign: 11609824 Other
Aug 20, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The paint of the exterior body is peeling off after becoming bubble on the surface. It appears all over the body including hood, roof, doors, etc. For reference, please see attached photos. This can eventually start rusting. This has come to know only after using a car for a year and four months, which proves this needs to be addressed because it may be going to start rusting other parts of the body or structural components. Car is available for inspection, on request.

Corrective Action:

The paint of the exterior body is peeling off after becoming bubble on the surface. It appears all over the body including hood, roof, doors, etc. For reference, please see attached photos. This can eventually start rusting. This has come to know only after using a car for a year and four months, which proves this needs to be addressed because it may be going to start rusting other parts of the body or structural components. Car is available for inspection, on request.

Additional Notes:

The paint of the exterior body is peeling off after becoming bubble on the surface. It appears all over the body including hood, roof, doors, etc. For reference, please see attached photos. This can eventually start rusting. This has come to know only after using a car for a year and four months, which proves this needs to be addressed because it may be going to start rusting other parts of the body or structural components. Car is available for inspection, on request.

Manufacturer: TOYOTA
Mfg Campaign: 11609824
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Toyota Motor Corporation
Campaign: 11609576 Other
Aug 19, 2024
Defect Description:

STEERING

Potential Consequences:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Corrective Action:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Additional Notes:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Manufacturer: TOYOTA
Mfg Campaign: 11609576
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Toyota Motor Corporation
Campaign: 11609576 Other
Aug 19, 2024
Defect Description:

ENGINE

Potential Consequences:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Corrective Action:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Additional Notes:

UNKNOWN. I drove my car off the dealership lot and not even 10 minutes into my ride home, as I pulled of the highway, I noticed that the RPM of the vehicle was slowing down. I pressed down harder on the gas to get it to accelerate but it just kept jerking and slowing down. Eventually I tried to get off to the side of the road and the car stopped in the middle of two lanes. The Check Engine, Battery warning and Electric Power Steering lights all came on the dashboard. There was also another error message: Engine Stopped Steering Power Low. I called the dealership and they came and towed the car. Not sure what the issue is but saw on some forums that this has happened to other RAV4 owners on used and brand new cars as well. Someone encouraged users to report it to the NHTSA so Toyota is aware of the issue.

Manufacturer: TOYOTA
Mfg Campaign: 11609576
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024

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