Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Consumer Complaints
399 ComplaintsToyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that similar electrical issue occurred. The vehicle has not been inspected by anyone as it just occurred a few days ago. There were no warning lights or prior failures.
Corrective Action:
In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that similar electrical issue occurred. The vehicle has not been inspected by anyone as it just occurred a few days ago. There were no warning lights or prior failures.
Additional Notes:
In the driver's side, rear therr was smoke coming and before that occurred the lights flickered several times. There may have been steering issues before the rear fire and blinking likes as smoke started to show. The safety is due to fire risk. There is some media information on the same vehicle yet 2017 vehicle year that similar electrical issue occurred. The vehicle has not been inspected by anyone as it just occurred a few days ago. There were no warning lights or prior failures.
Mfg Campaign: 11473154
Recall Date: Jul 9, 2022
Toyota Motor Corporation
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to cause the hatchback door to become unlocked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 4,055.
Corrective Action:
The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to cause the hatchback door to become unlocked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 4,055.
Additional Notes:
The contact owns a 2021 Toyota Rav4. The contact stated that after parking the vehicle overnight, the following morning it was discovered that the rear hatchback door had erroneously opened. The contact stated that a severe thunderstorm had occurred over night however, the keys had not been used nor were any buttons depressed to cause the hatchback door to become unlocked. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 4,055.
Mfg Campaign: 11472306
Recall Date: Jul 5, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.
Corrective Action:
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.
Additional Notes:
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.
Mfg Campaign: 11472192
Recall Date: Jul 3, 2022
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert shoulder, and crashed into another vehicle. The air bags did deploy. The contact stated the brake malfunction warning light was illuminated. The contact sustained injuries on his left shoulder left neck and right hip area. The contact sought medical attention for his injuries. The contact stated that 6 additional people from the other vehicle also sustained injuries but was unaware if they sought any medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to his residence and then to a collision center. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 13,322. The consumer stated his dispute is what the Event Data Recorder (EDR) indicated on May 15, 2022 prior to impact of the collision, the EDR was incorrect. He was trying to stop and slow the vehicle down, but there was in increase in acceleration.
Corrective Action:
The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert shoulder, and crashed into another vehicle. The air bags did deploy. The contact stated the brake malfunction warning light was illuminated. The contact sustained injuries on his left shoulder left neck and right hip area. The contact sought medical attention for his injuries. The contact stated that 6 additional people from the other vehicle also sustained injuries but was unaware if they sought any medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to his residence and then to a collision center. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 13,322. The consumer stated his dispute is what the Event Data Recorder (EDR) indicated on May 15, 2022 prior to impact of the collision, the EDR was incorrect. He was trying to stop and slow the vehicle down, but there was in increase in acceleration.
Additional Notes:
The contact owned a 2021 Toyota RAV4. The contact stated while driving 65 mph and attempting to merge into the next lane, he was depressing on the brake pedal but it began to accelerate independently, and lost control of the vehicle. The contact stated he crashed into a concrete shoulder off the road, bounced off the concert shoulder, and crashed into another vehicle. The air bags did deploy. The contact stated the brake malfunction warning light was illuminated. The contact sustained injuries on his left shoulder left neck and right hip area. The contact sought medical attention for his injuries. The contact stated that 6 additional people from the other vehicle also sustained injuries but was unaware if they sought any medical attention. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle a total loss. The vehicle was towed to his residence and then to a collision center. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 13,322. The consumer stated his dispute is what the Event Data Recorder (EDR) indicated on May 15, 2022 prior to impact of the collision, the EDR was incorrect. He was trying to stop and slow the vehicle down, but there was in increase in acceleration.
Mfg Campaign: 11470874
Recall Date: Jun 24, 2022
Toyota Motor Corporation
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 7,500.
Corrective Action:
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 7,500.
Additional Notes:
The contact owns a 2021 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor in the vehicle. The vehicle was taken to the dealer to be diagnosed. The mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The failure mileage was 7,500.
Mfg Campaign: 11470674
Recall Date: Jun 23, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the filler tube surges back up the filler tube, occasionally spilling out onto the side of the car and the ground. Other times, with the pump nozzle set to lowest flow settings, it may automatically and arbitrarily shut off after 1 gallon or 4 gallons, when the miles driven along with the fuel gauge indicates the tank requires at least 10 gallons. It is impossible to know from one fill-up to the next fill-up if the tank is full, close to full, or several gallons shy of full. Refueling the RAV4 Hybrid is a challenge that defeats the best mechanical and fluid dynamics aware person trying to fill the tank. This issue is ongoing and has been occurring since the vehicle was purchased NEW with 9 miles on the odometer in November 2020. Toyota even sent out a letter to get to dealership to have this fixed, it did nothing to solve problem.
Corrective Action:
2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the filler tube surges back up the filler tube, occasionally spilling out onto the side of the car and the ground. Other times, with the pump nozzle set to lowest flow settings, it may automatically and arbitrarily shut off after 1 gallon or 4 gallons, when the miles driven along with the fuel gauge indicates the tank requires at least 10 gallons. It is impossible to know from one fill-up to the next fill-up if the tank is full, close to full, or several gallons shy of full. Refueling the RAV4 Hybrid is a challenge that defeats the best mechanical and fluid dynamics aware person trying to fill the tank. This issue is ongoing and has been occurring since the vehicle was purchased NEW with 9 miles on the odometer in November 2020. Toyota even sent out a letter to get to dealership to have this fixed, it did nothing to solve problem.
Additional Notes:
2021 RAV4 Hybrid exhibits fueling problems, consistently. Parked on level concrete, shut off, in "Refuel" status, at the fuel island, it dependably suffers abject failure at attempts to refill the gasoline tank at the fuel pump. With the fuel pump nozzle set to lowest flow setting, at any moment, the fuel being pumped down the filler tube surges back up the filler tube, occasionally spilling out onto the side of the car and the ground. Other times, with the pump nozzle set to lowest flow settings, it may automatically and arbitrarily shut off after 1 gallon or 4 gallons, when the miles driven along with the fuel gauge indicates the tank requires at least 10 gallons. It is impossible to know from one fill-up to the next fill-up if the tank is full, close to full, or several gallons shy of full. Refueling the RAV4 Hybrid is a challenge that defeats the best mechanical and fluid dynamics aware person trying to fill the tank. This issue is ongoing and has been occurring since the vehicle was purchased NEW with 9 miles on the odometer in November 2020. Toyota even sent out a letter to get to dealership to have this fixed, it did nothing to solve problem.
Mfg Campaign: 11467595
Recall Date: Jun 5, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Corrective Action:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Additional Notes:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Mfg Campaign: 11466878
Recall Date: May 31, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Corrective Action:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Additional Notes:
I was involved with an accident in May 21, 2022. The front body parts were almost destroyed (please refers to the attached photo), but the air bag still did not deployed, which is NOT a safe matter.
Mfg Campaign: 11466878
Recall Date: May 31, 2022
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it was a delayed reaction. The car door was damaged as it hit the side of the garage. I am so grateful nobody got hurt. Do not want this to happen to anyone else. (I run and miraculously made it inside the car. Most would not have.
Corrective Action:
I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it was a delayed reaction. The car door was damaged as it hit the side of the garage. I am so grateful nobody got hurt. Do not want this to happen to anyone else. (I run and miraculously made it inside the car. Most would not have.
Additional Notes:
I was reversing. I exited vehicle The Car was either not in park or fully In park. I got something from the back seat, turned around and the car with drivers door wide open was barreling towards me. I barely managed to get into the car. I do not think tjr car was reversing when I reached into the backseat. It appeared like it was a delayed reaction. The car door was damaged as it hit the side of the garage. I am so grateful nobody got hurt. Do not want this to happen to anyone else. (I run and miraculously made it inside the car. Most would not have.
Mfg Campaign: 11466557
Recall Date: May 28, 2022
Toyota Motor Corporation
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
Corrective Action:
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
Additional Notes:
I have reported this issue to Brunswick Toyota Service Advisors twice. The lane keep assist will pull and yank all over the lane. This is an SUV and it is a very scary experience feeling a taller vehicle make quick adjustments and almost feel as if the steering wheel is going to be yanked out of your hands. This will happen at all speeds cruise control and lane keep are active.Both times the Service Advisors advised me that I should just turn it off because that is what most people do. I did not buy a car with this feature to turn it off. The 2nd time I was advised I would be contacted by someone to schedule an appointment to have it looked at, no one ever contacted me. There are multiple reports of other people experiencing the same sharp adjustments and unable to keep in it's lane and this needs to be investigated. Thank you.
Mfg Campaign: 11465308
Recall Date: May 19, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought a new car in 2021. It is 21 Toyota RAV4 . The mileage is about 3900 . Now, Its windshield is cracked . one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.
Corrective Action:
I bought a new car in 2021. It is 21 Toyota RAV4 . The mileage is about 3900 . Now, Its windshield is cracked . one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.
Additional Notes:
I bought a new car in 2021. It is 21 Toyota RAV4 . The mileage is about 3900 . Now, Its windshield is cracked . one day I parked my at outdoor parking lot. The second day I found the windshield had a long crack. After few days I drove my car to dealership, then they said that was not a quality issues and the basic warranty not covering the windshield. I am so upset now.
Mfg Campaign: 11464976
Recall Date: May 17, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Corrective Action:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Additional Notes:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Mfg Campaign: 11462004
Recall Date: Apr 25, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Corrective Action:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Additional Notes:
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.
Mfg Campaign: 11462004
Recall Date: Apr 25, 2022
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.
Corrective Action:
Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.
Additional Notes:
Does not maintain cruse control speed that I set when traffic becomes heavier around the car for example….cruise control stops working and car slows down as vehicles are passing my car, or are driving in front of me or in back of me. It does not like traffic near by. If there’s no traffic it works and maintains the set speed.
Mfg Campaign: 11461952
Recall Date: Apr 24, 2022
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Corrective Action:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Additional Notes:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Mfg Campaign: 11461731
Recall Date: Apr 21, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Corrective Action:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Additional Notes:
1. For two different occasions the high beams wouldn't turn on at night on a dark road and rainy day. Took the vehicle to Toyota but mechanic reported that he couldn't reproduce event. I had to drive very slowly with normal lights as I could. 2. For two different occasions the vehicle wouldn't start I almost had the vehicle towed but using the toyota app and the key fob was able to remote start and then start the vehicle. I can't imagine what would have happened if the car turned off in the middle of an intersection and wouldn't turn on. 3. The adaptive cruise control has a glitch that I have told Toyota. If you're going over 30 mph and the vehicle in front of you has been in a complete stop for a while, the car may not stop you have to manually stop or crash. This could be extremely dangerous.
Mfg Campaign: 11461731
Recall Date: Apr 21, 2022
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.
Corrective Action:
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.
Additional Notes:
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.
Mfg Campaign: 11460403
Recall Date: Apr 11, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The component that failed was the glass of my sunroof. My sunroof somehow exploded on me while I was driving. There were no vehicles or other things that would have caused rocks to fly and hit the dead center of the sunroof. If you look at the images you can tell that the glass is pointing upward and not downward. I was lucky that I had my son shade cover closed., If it was not closed I would have had large pieces of glass fall in my vehicle and potentially cause cuts and lesions from the glass. This could not be heat related as it was at 6: 58am. This problem has not been identified by any dealer or independent repair center but it's very similar to many others who have had these complaints on your website and consumer reports. The components have not been inspected by the dealer or police and there were no warning signs of any kind no visible original cracks or anything that would have caused it to do what I did. I did attempt to contact Toyota but they refused to assist and told me to contact my insurance, the dealership crown toyota refused to assist and told me to contact my insurance and said that you rock must have hit. They also wouldn't repair it because they will not accept payment from my insurance company which is Mercury.
Corrective Action:
The component that failed was the glass of my sunroof. My sunroof somehow exploded on me while I was driving. There were no vehicles or other things that would have caused rocks to fly and hit the dead center of the sunroof. If you look at the images you can tell that the glass is pointing upward and not downward. I was lucky that I had my son shade cover closed., If it was not closed I would have had large pieces of glass fall in my vehicle and potentially cause cuts and lesions from the glass. This could not be heat related as it was at 6: 58am. This problem has not been identified by any dealer or independent repair center but it's very similar to many others who have had these complaints on your website and consumer reports. The components have not been inspected by the dealer or police and there were no warning signs of any kind no visible original cracks or anything that would have caused it to do what I did. I did attempt to contact Toyota but they refused to assist and told me to contact my insurance, the dealership crown toyota refused to assist and told me to contact my insurance and said that you rock must have hit. They also wouldn't repair it because they will not accept payment from my insurance company which is Mercury.
Additional Notes:
The component that failed was the glass of my sunroof. My sunroof somehow exploded on me while I was driving. There were no vehicles or other things that would have caused rocks to fly and hit the dead center of the sunroof. If you look at the images you can tell that the glass is pointing upward and not downward. I was lucky that I had my son shade cover closed., If it was not closed I would have had large pieces of glass fall in my vehicle and potentially cause cuts and lesions from the glass. This could not be heat related as it was at 6: 58am. This problem has not been identified by any dealer or independent repair center but it's very similar to many others who have had these complaints on your website and consumer reports. The components have not been inspected by the dealer or police and there were no warning signs of any kind no visible original cracks or anything that would have caused it to do what I did. I did attempt to contact Toyota but they refused to assist and told me to contact my insurance, the dealership crown toyota refused to assist and told me to contact my insurance and said that you rock must have hit. They also wouldn't repair it because they will not accept payment from my insurance company which is Mercury.
Mfg Campaign: 11460219
Recall Date: Apr 8, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On our car, as well as many other new cars, unless the rear doors are unlocked, you cannot open them from the inside (or outside for that matter). It is not the child safety lock. There is no emergency egress. There is no cylinder for a key. Toyota says it's a normal function. My concern is: In an accident, and possible subsequent fire, if the electrical system is disabled (shorted battery, etc.) nobody will be able to open the rear doors from the inside nor the outside. Anybody in the rear seat will be trapped unless they can get out the window, or through the narrow opening between the seats. Even if the electrical system isn't disabled, if the passengers in the front seat are unconscious or unable to unlock the doors, the passengers in the back seat will be trapped unless they can reach the unlock button. We tested my friend's Honda today and it functions the same way. Please consider looking into this as it is a very dangerous design flaw. Thank you.
Corrective Action:
On our car, as well as many other new cars, unless the rear doors are unlocked, you cannot open them from the inside (or outside for that matter). It is not the child safety lock. There is no emergency egress. There is no cylinder for a key. Toyota says it's a normal function. My concern is: In an accident, and possible subsequent fire, if the electrical system is disabled (shorted battery, etc.) nobody will be able to open the rear doors from the inside nor the outside. Anybody in the rear seat will be trapped unless they can get out the window, or through the narrow opening between the seats. Even if the electrical system isn't disabled, if the passengers in the front seat are unconscious or unable to unlock the doors, the passengers in the back seat will be trapped unless they can reach the unlock button. We tested my friend's Honda today and it functions the same way. Please consider looking into this as it is a very dangerous design flaw. Thank you.
Additional Notes:
On our car, as well as many other new cars, unless the rear doors are unlocked, you cannot open them from the inside (or outside for that matter). It is not the child safety lock. There is no emergency egress. There is no cylinder for a key. Toyota says it's a normal function. My concern is: In an accident, and possible subsequent fire, if the electrical system is disabled (shorted battery, etc.) nobody will be able to open the rear doors from the inside nor the outside. Anybody in the rear seat will be trapped unless they can get out the window, or through the narrow opening between the seats. Even if the electrical system isn't disabled, if the passengers in the front seat are unconscious or unable to unlock the doors, the passengers in the back seat will be trapped unless they can reach the unlock button. We tested my friend's Honda today and it functions the same way. Please consider looking into this as it is a very dangerous design flaw. Thank you.
Mfg Campaign: 11459766
Recall Date: Apr 5, 2022
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the highway the sunroof spontaneously exploded outwards sending glass shards behind the vehicle and also down into the cabin. There was no impact with any objects and the vehicle was not passing under any structures. It was moderate temperature day ~60F so the roof was not especially hot or cold. There is dashcam footage available showing nothing abnormal happened at the time of glass failure.
Corrective Action:
While driving on the highway the sunroof spontaneously exploded outwards sending glass shards behind the vehicle and also down into the cabin. There was no impact with any objects and the vehicle was not passing under any structures. It was moderate temperature day ~60F so the roof was not especially hot or cold. There is dashcam footage available showing nothing abnormal happened at the time of glass failure.
Additional Notes:
While driving on the highway the sunroof spontaneously exploded outwards sending glass shards behind the vehicle and also down into the cabin. There was no impact with any objects and the vehicle was not passing under any structures. It was moderate temperature day ~60F so the roof was not especially hot or cold. There is dashcam footage available showing nothing abnormal happened at the time of glass failure.
Mfg Campaign: 11459421
Recall Date: Apr 3, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury