TOYOTA RAV4 2020

Complete listing of complaints and recalls for this vehicle

742
Complaints
13
Recalls

Complaints & Recalls

742 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 23V865000 SAFETY RECALL
999.9K Vehicles Affected
Recall Date: Dec 20, 2023
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Potential Risk:
An air bag that does not deploy during a crash increases the risk of injury.
FREE Recall Solution:
Dealers will inspect and replace the sensor as necessary, free of charge. Owner letters were mailed October 31, 2024. This is a phased recall. The next phase is anticipated in June 2025. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 23TA15, 23LA03
Notice Date: Oct 31, 2024
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V734000 SAFETY RECALL
161 Vehicles Affected
Recall Date: Nov 25, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB17/20TA17
Notice Date: Dec 18, 2020
Recall Date: Nov 25, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V682000 SAFETY RECALL
1.5M Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TA02, 20LA01
Notice Date: Jan 21, 2021
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V373000 SAFETY RECALL
46 Vehicles Affected
Recall Date: Jun 24, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.

Potential Risk:
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB11 / 20TA11
Notice Date: Aug 17, 2020
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V286000 SAFETY RECALL
9.5K Vehicles Affected
Recall Date: May 20, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.

Potential Risk:
If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: 20TB08 / 20TA08
Notice Date: Aug 10, 2020
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
NHTSA Campaign: 20V064000 SAFETY RECALL
44.2K Vehicles Affected
Recall Date: Feb 6, 2020
Safety Issue:

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.

Potential Risk:
A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
FREE Recall Solution:
Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TOYOTA dealer to schedule your FREE recall repair.
Manufacturer: TOYOTA
Mfg Campaign: See report
Notice Date: Apr 3, 2020
Recall Date: Feb 6, 2020

Consumer Complaints

742 Complaints
Toyota Motor Corporation
Campaign: 11604129 Other
Jul 23, 2024
Defect Description:

ENGINE

Potential Consequences:

Recurring engine maintenance required alert due to a Heater coolant bypass valve fail issue at 58,100.

Corrective Action:

Recurring engine maintenance required alert due to a Heater coolant bypass valve fail issue at 58,100.

Additional Notes:

Recurring engine maintenance required alert due to a Heater coolant bypass valve fail issue at 58,100.

Manufacturer: TOYOTA
Mfg Campaign: 11604129
Notice Date: Jul 23, 2024
Recall Date: Jul 23, 2024
Toyota Motor Corporation
Campaign: 11603730 Other
Jul 22, 2024
Defect Description:

ENGINE

Potential Consequences:

I got a message popup saying "Engine Maintenance Required" which is different from the oil change reminder. I cleared it thinking it was about an oil change (that isn't due yet), and it came right back. I took it to a mechanic who ran diagnostics and wasn't able to find the issue. After a few internet searches, I found that the coolant bypass valve is a known issue on certain years of this vehicle. I followed the suggested steps for resetting it (to turn on the vehicle with the heater on, then lower the AC temp without hitting the lowest temperature setting). It's currently working as a fix, but I'm concerned about any long-term situations that could arise.

Corrective Action:

I got a message popup saying "Engine Maintenance Required" which is different from the oil change reminder. I cleared it thinking it was about an oil change (that isn't due yet), and it came right back. I took it to a mechanic who ran diagnostics and wasn't able to find the issue. After a few internet searches, I found that the coolant bypass valve is a known issue on certain years of this vehicle. I followed the suggested steps for resetting it (to turn on the vehicle with the heater on, then lower the AC temp without hitting the lowest temperature setting). It's currently working as a fix, but I'm concerned about any long-term situations that could arise.

Additional Notes:

I got a message popup saying "Engine Maintenance Required" which is different from the oil change reminder. I cleared it thinking it was about an oil change (that isn't due yet), and it came right back. I took it to a mechanic who ran diagnostics and wasn't able to find the issue. After a few internet searches, I found that the coolant bypass valve is a known issue on certain years of this vehicle. I followed the suggested steps for resetting it (to turn on the vehicle with the heater on, then lower the AC temp without hitting the lowest temperature setting). It's currently working as a fix, but I'm concerned about any long-term situations that could arise.

Manufacturer: TOYOTA
Mfg Campaign: 11603730
Notice Date: Jul 22, 2024
Recall Date: Jul 22, 2024
Toyota Motor Corporation
Campaign: 11603868 Other
Jul 22, 2024
Defect Description:

ENGINE

Potential Consequences:

Engine coolant valve Malfunction

Corrective Action:

Engine coolant valve Malfunction

Additional Notes:

Engine coolant valve Malfunction

Manufacturer: TOYOTA
Mfg Campaign: 11603868
Notice Date: Jul 22, 2024
Recall Date: Jul 22, 2024
Toyota Motor Corporation
Campaign: 11603550 Other
Jul 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I had a message on my dash for "engine maintenance required" but my check engine light was not on. Coolant bypass Valve failed, it is definitely a known issue and the dealership knew the likely issue before the car was seen by any technician.

Corrective Action:

I had a message on my dash for "engine maintenance required" but my check engine light was not on. Coolant bypass Valve failed, it is definitely a known issue and the dealership knew the likely issue before the car was seen by any technician.

Additional Notes:

I had a message on my dash for "engine maintenance required" but my check engine light was not on. Coolant bypass Valve failed, it is definitely a known issue and the dealership knew the likely issue before the car was seen by any technician.

Manufacturer: TOYOTA
Mfg Campaign: 11603550
Notice Date: Jul 20, 2024
Recall Date: Jul 20, 2024
Toyota Motor Corporation
Campaign: 11603227 Other
Jul 18, 2024
Defect Description:

ENGINE

Potential Consequences:

Premature Coolant bypass hose failure at 120k Very common according to online forums $1000 cost of repair

Corrective Action:

Premature Coolant bypass hose failure at 120k Very common according to online forums $1000 cost of repair

Additional Notes:

Premature Coolant bypass hose failure at 120k Very common according to online forums $1000 cost of repair

Manufacturer: TOYOTA
Mfg Campaign: 11603227
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Toyota Motor Corporation
Campaign: 11603247 Other
Jul 18, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.

Corrective Action:

PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.

Additional Notes:

PARASITIC BATTERY DRAIN DEFECT complaint: prior to 07/16/2024, I received a "low voltage" error on my Toyota RAV4 screen a few times. On 07/16/2024, I took it to the dealership. My battery tested "good" and the Toyota dealership charged me 39.95 to tell me that everything was working well on my vehicle. The very next day (24 hours later), 07/17/2024, my vehicle would not start and had to be towed to the dealership. The tow truck driver told me the battery was "dead" (based on his measurement) and leaking acid (based on a smell). Toyota charged me 272.52 to replace the battery on 07/18, that was supposedly "good" two days prior. This is a known issue to Toyota, part of a class action lawsuit referred to as "Parasitic Battery Drain Defect." This is dangerous since I was stranded with a car that would not start in a summer day of high heat, but could have been much worse in other circumstances. The tow truck driver told me that the battery acid could be dangerous. Toyota should be providing a fix and a recall, but they had no solution for me other than a new battery which is a "quick fix" (but not a real solution) as described in the Class Action lawsuit documents.

Manufacturer: TOYOTA
Mfg Campaign: 11603247
Notice Date: Jul 18, 2024
Recall Date: Jul 18, 2024
Toyota Motor Corporation
Campaign: 11602886 Other
Jul 17, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of sunroof that didn't fall in were pushed up as if an over pressure condition had occurred. There was no evidence of anything striking the glass found upon inspection. Quick internet search confirms others with this same make/model have experienced the same issue.

Corrective Action:

Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of sunroof that didn't fall in were pushed up as if an over pressure condition had occurred. There was no evidence of anything striking the glass found upon inspection. Quick internet search confirms others with this same make/model have experienced the same issue.

Additional Notes:

Driving at highway speeds with no other vehicles around, sunroof closed but shade open, sunroof exploded. Edges of sunroof that didn't fall in were pushed up as if an over pressure condition had occurred. There was no evidence of anything striking the glass found upon inspection. Quick internet search confirms others with this same make/model have experienced the same issue.

Manufacturer: TOYOTA
Mfg Campaign: 11602886
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Campaign: 11603053 Other
Jul 17, 2024
Defect Description:

ENGINE

Potential Consequences:

Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Coolant bypass value failure. 2020 with 32751 miles. There are many of this failures reported on-line. Example: [XXX] At the dealer, the service manager relayed that a mechanic stated they've replaced several of these and it should be a recall. Cost was $520 and not covered by warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TOYOTA
Mfg Campaign: 11603053
Notice Date: Jul 17, 2024
Recall Date: Jul 17, 2024
Toyota Motor Corporation
Campaign: 11602659 Other
Jul 16, 2024
Defect Description:

ENGINE

Potential Consequences:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Corrective Action:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Additional Notes:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Manufacturer: TOYOTA
Mfg Campaign: 11602659
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Toyota Motor Corporation
Campaign: 11602659 Other
Jul 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Corrective Action:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Additional Notes:

We replaced the original battery on May 27, 2024. A few weeks later, on June 15, 2024, an "Engine Maintenance Required" message appeared on the display screen. A local mechanic diagnosed the code and stated that the oil level was low so we added one quarter of motor oil. We also called the dealership, which stated that this code generally indicates a coolant bypass valve malfunction. We topped off the coolant fluid but the "Engine Maintenance Required" message still appeared (we were not able to clear it). A few days later, we took the vehicle to another mechanic, who informed us that the coolant bypass valve was broken and needed to be replaced. Given the 95-degree temperatures, we felt that we had no choice but to replace the broken valve because we did not want the engine to overheat. So we paid $570.28 for the mechanic to replace the coolant bypass hose and valve. The mechanic stated that this issue should not occur in any vehicle with only 38,000 miles, which means the valve was likely defective to begin with. It is suspicious that this issue occurred about two weeks after we replaced the battery and about 2,000 miles after we surpassed the factory warranty. Please investigate!

Manufacturer: TOYOTA
Mfg Campaign: 11602659
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Toyota Motor Corporation
Campaign: 11602684 Other
Jul 16, 2024
Defect Description:

AIR BAGS

Potential Consequences:

I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450.00 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.

Corrective Action:

I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450.00 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.

Additional Notes:

I received a notice in the mail from Toyota with Toyota Recall # 23TA15 or NHTSA Recall # 23V-865. The notice clearly states that they will notify consumers when the remedy is available. However, it also states that if your vehicle's supplemental restraint (SRS) warning light is illuminated, then your vehicle may be experiencing symptoms related to this safety call. Earlier this morning, 7/16/24, my car did show the SRS warning and told me to contact my dealership. I have tried discussing this issue with my local Toyota dealership located in North Austin TX. They have stated that the car is in fact not safe to keep driving, and the parts to fix the vehicle may take as long as 3 months to 6 months to come in. They are refusing to put me in a rental car until the vehicle can be fixed unless I agree to pay out of pocket up to $12 per day over the course of 3-6 months. I am already paying $450.00 a month for a vehicle that is unsafe to drive, but am being forced to pay additional out of pocket expenses that I am unable to afford in order to keep myself and my family safe. This is unreasonable considering that the recall is not the consumers fault. I hope photos of the SRS warning displaying on my car and proof of the Toyota dealership informing me that the vehicle is not safe to continue driving until the car is fixed.

Manufacturer: TOYOTA
Mfg Campaign: 11602684
Notice Date: Jul 16, 2024
Recall Date: Jul 16, 2024
Toyota Motor Corporation
Campaign: 11602375 Other
Jul 15, 2024
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Toyota Rav4. The contact stated that the driver's side and passenger's side rear doors were retaining water. The water was sloshy inside the doors while driving. The contact had to drain the water from both doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

Corrective Action:

The contact owns a 2020 Toyota Rav4. The contact stated that the driver's side and passenger's side rear doors were retaining water. The water was sloshy inside the doors while driving. The contact had to drain the water from both doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

Additional Notes:

The contact owns a 2020 Toyota Rav4. The contact stated that the driver's side and passenger's side rear doors were retaining water. The water was sloshy inside the doors while driving. The contact had to drain the water from both doors. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,500.

Manufacturer: TOYOTA
Mfg Campaign: 11602375
Notice Date: Jul 15, 2024
Recall Date: Jul 15, 2024
Toyota Motor Corporation
Campaign: 11601879 Other
Jul 14, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Corrective Action:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Additional Notes:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Manufacturer: TOYOTA
Mfg Campaign: 11601879
Notice Date: Jul 14, 2024
Recall Date: Jul 14, 2024
Toyota Motor Corporation
Campaign: 11601879 Other
Jul 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Corrective Action:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Additional Notes:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Manufacturer: TOYOTA
Mfg Campaign: 11601879
Notice Date: Jul 14, 2024
Recall Date: Jul 14, 2024
Toyota Motor Corporation
Campaign: 11601879 Other
Jul 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Corrective Action:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Additional Notes:

my 2020 RAV4 (48,000 miles), when I start the engine and turn on the A/C, the warning light comes on:Engine maintenance required.

Manufacturer: TOYOTA
Mfg Campaign: 11601879
Notice Date: Jul 14, 2024
Recall Date: Jul 14, 2024
Toyota Motor Corporation
Campaign: 11602017 Other
Jul 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Engine maintenance required message. Need to replace coolang bypass valve known to be common issue with rav4 2019 up models

Corrective Action:

Engine maintenance required message. Need to replace coolang bypass valve known to be common issue with rav4 2019 up models

Additional Notes:

Engine maintenance required message. Need to replace coolang bypass valve known to be common issue with rav4 2019 up models

Manufacturer: TOYOTA
Mfg Campaign: 11602017
Notice Date: Jul 14, 2024
Recall Date: Jul 14, 2024
Toyota Motor Corporation
Campaign: 11601833 Other
Jul 13, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Corrective Action:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Additional Notes:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Manufacturer: TOYOTA
Mfg Campaign: 11601833
Notice Date: Jul 13, 2024
Recall Date: Jul 13, 2024
Toyota Motor Corporation
Campaign: 11601833 Other
Jul 13, 2024
Defect Description:

ENGINE

Potential Consequences:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Corrective Action:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Additional Notes:

Bypass coolant valve needed to be replaced after engine maintenance required warning came on

Manufacturer: TOYOTA
Mfg Campaign: 11601833
Notice Date: Jul 13, 2024
Recall Date: Jul 13, 2024
Toyota Motor Corporation
Campaign: 11601326 Other
Jul 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Corrective Action:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Additional Notes:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Manufacturer: TOYOTA
Mfg Campaign: 11601326
Notice Date: Jul 11, 2024
Recall Date: Jul 11, 2024
Toyota Motor Corporation
Campaign: 11601326 Other
Jul 11, 2024
Defect Description:

ENGINE

Potential Consequences:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Corrective Action:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Additional Notes:

Coolant bypass valve needs to be replaced. Car under 60k miles and should be covered on the powertrain warranty but is being required to be repaired out of pocket otherwise will ruin engine

Manufacturer: TOYOTA
Mfg Campaign: 11601326
Notice Date: Jul 11, 2024
Recall Date: Jul 11, 2024

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