Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA15, 23LA03
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB17/20TA17
Recall Date: Nov 25, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB11 / 20TA11
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB08 / 20TA08
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See report
Recall Date: Feb 6, 2020
Consumer Complaints
742 ComplaintsToyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In preparing for a trip, the automatic tailgate went out of alignment and would not close. A local body shop diagnosed the issue as a bent hinge. There was no incident that caused this - the hinge appears to be insufficiently sturdy for a heavy tailgate. The body shop temporarily hammered the hinge back into place, but the seal of the tailgate is imperfect, allowing exhaust fumes to enter the cabin when driving at low speeds. This may also have been true before the gate failed to close, but was not noticed. This is beginning to show up on other RAV4s. The local Toyota dealer would not accept a warranty claim for the issue. A permanent repair is scheduled, but will require several weeks due to scheduling.
Corrective Action:
In preparing for a trip, the automatic tailgate went out of alignment and would not close. A local body shop diagnosed the issue as a bent hinge. There was no incident that caused this - the hinge appears to be insufficiently sturdy for a heavy tailgate. The body shop temporarily hammered the hinge back into place, but the seal of the tailgate is imperfect, allowing exhaust fumes to enter the cabin when driving at low speeds. This may also have been true before the gate failed to close, but was not noticed. This is beginning to show up on other RAV4s. The local Toyota dealer would not accept a warranty claim for the issue. A permanent repair is scheduled, but will require several weeks due to scheduling.
Additional Notes:
In preparing for a trip, the automatic tailgate went out of alignment and would not close. A local body shop diagnosed the issue as a bent hinge. There was no incident that caused this - the hinge appears to be insufficiently sturdy for a heavy tailgate. The body shop temporarily hammered the hinge back into place, but the seal of the tailgate is imperfect, allowing exhaust fumes to enter the cabin when driving at low speeds. This may also have been true before the gate failed to close, but was not noticed. This is beginning to show up on other RAV4s. The local Toyota dealer would not accept a warranty claim for the issue. A permanent repair is scheduled, but will require several weeks due to scheduling.
Mfg Campaign: 11513444
Recall Date: Mar 23, 2023
Toyota Motor Corporation
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Corrective Action:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Additional Notes:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Mfg Campaign: 11510038
Recall Date: Mar 3, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Corrective Action:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Additional Notes:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Mfg Campaign: 11510038
Recall Date: Mar 3, 2023
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Corrective Action:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Additional Notes:
On several occaisions the vehicle has incorrectly detected an impending collision, disconnected the adaptive speed control and applied the brakes forcefully. On one occasion, it happened while driving in heavy slushy snow. Speed control wouldn't reengage. The dealer suggested cleaning off the Toyota logo in front and that resolved the problem. The other times the problem occured, the vehicle was being drive in late afternoon daylight on I 80. The vehicle was in the left lane, going around a tight (for an Interstate) curve with another vehicle in the right lane and slightly ahead. It apparently thought that the other vehicle was in the same lane. i.e., the vehicle had inadequate knowledge of it's position relative to the roadway. Up to that point, it understood that it was in it's own lane. Each time this occurred, the road was (fortunately) relatively empty so no crash occurred.
Mfg Campaign: 11510038
Recall Date: Mar 3, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
error code P1C80-49 because of Toyota terrible manufacturing defect
Corrective Action:
error code P1C80-49 because of Toyota terrible manufacturing defect
Additional Notes:
error code P1C80-49 because of Toyota terrible manufacturing defect
Mfg Campaign: 11506771
Recall Date: Feb 11, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
error code P1C80-49 because of Toyota terrible manufacturing defect
Corrective Action:
error code P1C80-49 because of Toyota terrible manufacturing defect
Additional Notes:
error code P1C80-49 because of Toyota terrible manufacturing defect
Mfg Campaign: 11506771
Recall Date: Feb 11, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The vehicle fails to start if it has been sitting for only 2-3 days, once it failed to start just after an extra long day at work. I have it serviced faithfully every 5,ooo miles and have brought it in an additional 4 times for this problem. I filed a report with Toyota Corporate on January 5, 2023 and they had someone call the next day while I was at work. I called back 6 times but have never been able to actually speak to a case manager. I keep getting promised a call back multiple times but never received one. I even called tonight when I was promised a call, the case manager was available, but told the agent on the phone with me that he would call me by the end of the day. He never did. I called back again and was promised a call tomorrow. I keep getting the same run around. I have literally spent hours on the phone with them, many many hours at the service shop, and many hours inconvenienced by having my car battery jumped.
Corrective Action:
The vehicle fails to start if it has been sitting for only 2-3 days, once it failed to start just after an extra long day at work. I have it serviced faithfully every 5,ooo miles and have brought it in an additional 4 times for this problem. I filed a report with Toyota Corporate on January 5, 2023 and they had someone call the next day while I was at work. I called back 6 times but have never been able to actually speak to a case manager. I keep getting promised a call back multiple times but never received one. I even called tonight when I was promised a call, the case manager was available, but told the agent on the phone with me that he would call me by the end of the day. He never did. I called back again and was promised a call tomorrow. I keep getting the same run around. I have literally spent hours on the phone with them, many many hours at the service shop, and many hours inconvenienced by having my car battery jumped.
Additional Notes:
The vehicle fails to start if it has been sitting for only 2-3 days, once it failed to start just after an extra long day at work. I have it serviced faithfully every 5,ooo miles and have brought it in an additional 4 times for this problem. I filed a report with Toyota Corporate on January 5, 2023 and they had someone call the next day while I was at work. I called back 6 times but have never been able to actually speak to a case manager. I keep getting promised a call back multiple times but never received one. I even called tonight when I was promised a call, the case manager was available, but told the agent on the phone with me that he would call me by the end of the day. He never did. I called back again and was promised a call tomorrow. I keep getting the same run around. I have literally spent hours on the phone with them, many many hours at the service shop, and many hours inconvenienced by having my car battery jumped.
Mfg Campaign: 11503495
Recall Date: Jan 24, 2023
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Due to recent rains in CA I noticed the headliner near the upper a-frame pillar was damp on both the drivers and passenger side. With a quick search online it is a common problem among 2019-present Toyota Rav4 owners. As of this writing I do not know of a public Toyota approve fix. https://www.rav4world.com/threads/potential-safety-issue-for-rav4-adventure-owners.304363/#post-2770286 https://www.rav4world.com/threads/2019-roof-rack-leak.305629/ I took the car in for service with a Toyota dealer to have the leak addressed within a couple days of noticing the damp headliner. They performed a repair and said all was good. Less than a week later, the same issue occurred. Again, I brought the car back as soon I as I noticed the leak and they did a more thorough repair, replacing more roof rail components. A little over 3 weeks later I noticed the same issue with condensation build up in the car and after looking behind the a-frame covering there were puddles of water in the plastic covering. Again the dealer notified me the repair was done and everything was good, when I picked up the car the head liner was still wet, and I left the car with them. Currently the vehicle is still is possession of the dealer pending next steps. In total the dealer has had the vehicle for 15+ days as of this writing. I am concerned with what other damage is occurring to the airbags, airbag systems, electronic components, electrical connections, and Toyota Safety Sense systems due to prolonged water exposure that could prevent safety systems from operating as and when intended. I am also concerned about mold growth due to the prolonged water exposure and the effect it may have on myself and my passengers. Other than visual indicators of seeing water dripping and damp headliner, there was no indication that the roof was leaking.
Corrective Action:
Due to recent rains in CA I noticed the headliner near the upper a-frame pillar was damp on both the drivers and passenger side. With a quick search online it is a common problem among 2019-present Toyota Rav4 owners. As of this writing I do not know of a public Toyota approve fix. https://www.rav4world.com/threads/potential-safety-issue-for-rav4-adventure-owners.304363/#post-2770286 https://www.rav4world.com/threads/2019-roof-rack-leak.305629/ I took the car in for service with a Toyota dealer to have the leak addressed within a couple days of noticing the damp headliner. They performed a repair and said all was good. Less than a week later, the same issue occurred. Again, I brought the car back as soon I as I noticed the leak and they did a more thorough repair, replacing more roof rail components. A little over 3 weeks later I noticed the same issue with condensation build up in the car and after looking behind the a-frame covering there were puddles of water in the plastic covering. Again the dealer notified me the repair was done and everything was good, when I picked up the car the head liner was still wet, and I left the car with them. Currently the vehicle is still is possession of the dealer pending next steps. In total the dealer has had the vehicle for 15+ days as of this writing. I am concerned with what other damage is occurring to the airbags, airbag systems, electronic components, electrical connections, and Toyota Safety Sense systems due to prolonged water exposure that could prevent safety systems from operating as and when intended. I am also concerned about mold growth due to the prolonged water exposure and the effect it may have on myself and my passengers. Other than visual indicators of seeing water dripping and damp headliner, there was no indication that the roof was leaking.
Additional Notes:
Due to recent rains in CA I noticed the headliner near the upper a-frame pillar was damp on both the drivers and passenger side. With a quick search online it is a common problem among 2019-present Toyota Rav4 owners. As of this writing I do not know of a public Toyota approve fix. https://www.rav4world.com/threads/potential-safety-issue-for-rav4-adventure-owners.304363/#post-2770286 https://www.rav4world.com/threads/2019-roof-rack-leak.305629/ I took the car in for service with a Toyota dealer to have the leak addressed within a couple days of noticing the damp headliner. They performed a repair and said all was good. Less than a week later, the same issue occurred. Again, I brought the car back as soon I as I noticed the leak and they did a more thorough repair, replacing more roof rail components. A little over 3 weeks later I noticed the same issue with condensation build up in the car and after looking behind the a-frame covering there were puddles of water in the plastic covering. Again the dealer notified me the repair was done and everything was good, when I picked up the car the head liner was still wet, and I left the car with them. Currently the vehicle is still is possession of the dealer pending next steps. In total the dealer has had the vehicle for 15+ days as of this writing. I am concerned with what other damage is occurring to the airbags, airbag systems, electronic components, electrical connections, and Toyota Safety Sense systems due to prolonged water exposure that could prevent safety systems from operating as and when intended. I am also concerned about mold growth due to the prolonged water exposure and the effect it may have on myself and my passengers. Other than visual indicators of seeing water dripping and damp headliner, there was no indication that the roof was leaking.
Mfg Campaign: 11501881
Recall Date: Jan 15, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The original battery completely drains when the car is off and no electrical equipment is kept on. This has happened on at least four occasions and car is unable to be turned on or even jumped with another car. The dealer (Toyota Umansky - Charlottesville, VA) has been unable to fix the problem and it it reoccurs. Based on my reading of this issue in similar models of the 2020 Rav 4 Hybrid, the "parasitic battery" can cause other electric malfunctions that would affect safety. Also, the description of this defect is substantially similar to the problems I face with my vehicle. I would like to add my model/ vin to the known batch of defective models with this problem.
Corrective Action:
The original battery completely drains when the car is off and no electrical equipment is kept on. This has happened on at least four occasions and car is unable to be turned on or even jumped with another car. The dealer (Toyota Umansky - Charlottesville, VA) has been unable to fix the problem and it it reoccurs. Based on my reading of this issue in similar models of the 2020 Rav 4 Hybrid, the "parasitic battery" can cause other electric malfunctions that would affect safety. Also, the description of this defect is substantially similar to the problems I face with my vehicle. I would like to add my model/ vin to the known batch of defective models with this problem.
Additional Notes:
The original battery completely drains when the car is off and no electrical equipment is kept on. This has happened on at least four occasions and car is unable to be turned on or even jumped with another car. The dealer (Toyota Umansky - Charlottesville, VA) has been unable to fix the problem and it it reoccurs. Based on my reading of this issue in similar models of the 2020 Rav 4 Hybrid, the "parasitic battery" can cause other electric malfunctions that would affect safety. Also, the description of this defect is substantially similar to the problems I face with my vehicle. I would like to add my model/ vin to the known batch of defective models with this problem.
Mfg Campaign: 11501133
Recall Date: Jan 10, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery in my hybrid Rav 4 repeatedly goes dead if I don't drive the vehicle for 2 days. I reported the issue to my dealership and they charged the battery but it didn't fix the problem. The next time I brought it in for the same issue they did a software update they said would fix it. However, I have had the same problem once more and they again claim it's just a software update to fix, even though there have been no technology changes to my vehicle since they last "fixed it". In consequence, my vehicle will not start reliably which has left my husband stranded after work on a cold January day, and left me stranded at home from getting to work two additional times. Every time I bring it to the dealership they dismiss the problem but none of their attempts have resolved the issue.
Corrective Action:
The battery in my hybrid Rav 4 repeatedly goes dead if I don't drive the vehicle for 2 days. I reported the issue to my dealership and they charged the battery but it didn't fix the problem. The next time I brought it in for the same issue they did a software update they said would fix it. However, I have had the same problem once more and they again claim it's just a software update to fix, even though there have been no technology changes to my vehicle since they last "fixed it". In consequence, my vehicle will not start reliably which has left my husband stranded after work on a cold January day, and left me stranded at home from getting to work two additional times. Every time I bring it to the dealership they dismiss the problem but none of their attempts have resolved the issue.
Additional Notes:
The battery in my hybrid Rav 4 repeatedly goes dead if I don't drive the vehicle for 2 days. I reported the issue to my dealership and they charged the battery but it didn't fix the problem. The next time I brought it in for the same issue they did a software update they said would fix it. However, I have had the same problem once more and they again claim it's just a software update to fix, even though there have been no technology changes to my vehicle since they last "fixed it". In consequence, my vehicle will not start reliably which has left my husband stranded after work on a cold January day, and left me stranded at home from getting to work two additional times. Every time I bring it to the dealership they dismiss the problem but none of their attempts have resolved the issue.
Mfg Campaign: 11500159
Recall Date: Jan 4, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After 20 minutes of driving, the vehicle caught fire under the hood and was completely destroyed. When I first started driving the car that morning, I noticed an odd smell coming from the heater. It didn't smell like smoke or burning; I best equate it to the smell of a hair dryer. This is the first time I'd ever smelled that odor in this car. At this point there were no warning messages or alerts on the dashboard that would indicate an issue. After driving for around 20 minutes, I noticed smoke coming from under the hood. There were still no warning lights on the dashboard. I immediately pulled over into an open parallel parking spot on the side of the road (busy city street) and shut the car off. While I was assisting the other 2 passengers out of the car, flames became visible coming from under the hood. The source of the flames appeared to be the top driver's side under the hood (in front of steering wheel). We called 911 and stepped back to a safe distance. The fire was extremely aggressive and the entire vehicle was engulfed in flames in just a couple minutes. The fire was so intense that it caught the car parked in front on fire (which also became completely destroyed). The fire department responded after roughly 5 minutes and put out the fire. Fortunately, no injuries resulted from this incident. There was so much damage to the vehicle that the fire investigator was not able to offer a definitive opinion as to which specific engine/battery component likely started the fire. The remains of the car are currently in possession of GEICO. I was the original owner of the vehicle, which had no history of accidents, repairs, or modifications. It had been regularly serviced for routine maintenance at the local Toyota service department, most recently in early December 2022 (approximately 3 weeks prior to the fire).
Corrective Action:
After 20 minutes of driving, the vehicle caught fire under the hood and was completely destroyed. When I first started driving the car that morning, I noticed an odd smell coming from the heater. It didn't smell like smoke or burning; I best equate it to the smell of a hair dryer. This is the first time I'd ever smelled that odor in this car. At this point there were no warning messages or alerts on the dashboard that would indicate an issue. After driving for around 20 minutes, I noticed smoke coming from under the hood. There were still no warning lights on the dashboard. I immediately pulled over into an open parallel parking spot on the side of the road (busy city street) and shut the car off. While I was assisting the other 2 passengers out of the car, flames became visible coming from under the hood. The source of the flames appeared to be the top driver's side under the hood (in front of steering wheel). We called 911 and stepped back to a safe distance. The fire was extremely aggressive and the entire vehicle was engulfed in flames in just a couple minutes. The fire was so intense that it caught the car parked in front on fire (which also became completely destroyed). The fire department responded after roughly 5 minutes and put out the fire. Fortunately, no injuries resulted from this incident. There was so much damage to the vehicle that the fire investigator was not able to offer a definitive opinion as to which specific engine/battery component likely started the fire. The remains of the car are currently in possession of GEICO. I was the original owner of the vehicle, which had no history of accidents, repairs, or modifications. It had been regularly serviced for routine maintenance at the local Toyota service department, most recently in early December 2022 (approximately 3 weeks prior to the fire).
Additional Notes:
After 20 minutes of driving, the vehicle caught fire under the hood and was completely destroyed. When I first started driving the car that morning, I noticed an odd smell coming from the heater. It didn't smell like smoke or burning; I best equate it to the smell of a hair dryer. This is the first time I'd ever smelled that odor in this car. At this point there were no warning messages or alerts on the dashboard that would indicate an issue. After driving for around 20 minutes, I noticed smoke coming from under the hood. There were still no warning lights on the dashboard. I immediately pulled over into an open parallel parking spot on the side of the road (busy city street) and shut the car off. While I was assisting the other 2 passengers out of the car, flames became visible coming from under the hood. The source of the flames appeared to be the top driver's side under the hood (in front of steering wheel). We called 911 and stepped back to a safe distance. The fire was extremely aggressive and the entire vehicle was engulfed in flames in just a couple minutes. The fire was so intense that it caught the car parked in front on fire (which also became completely destroyed). The fire department responded after roughly 5 minutes and put out the fire. Fortunately, no injuries resulted from this incident. There was so much damage to the vehicle that the fire investigator was not able to offer a definitive opinion as to which specific engine/battery component likely started the fire. The remains of the car are currently in possession of GEICO. I was the original owner of the vehicle, which had no history of accidents, repairs, or modifications. It had been regularly serviced for routine maintenance at the local Toyota service department, most recently in early December 2022 (approximately 3 weeks prior to the fire).
Mfg Campaign: 11499882
Recall Date: Jan 3, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
-Windshield cowl not properly screened from manufacturer in order to protect from rodents entering . Mouse/rodent infestation found in various compartments, including nests, droppings, and "other material" that made its way into the engine and HVAC, and even a dead mouse in the main cabin- all resulting from entering through windshield Cowl. Service report available if needed -Breathing in mice droppings, urine, and decomposing animals is a major health risk that can cause severe illness. -Service department performed removal, cleaning, disinfecting, and replacements of components. Service Department stated this has been happening much more frequently with the newer Toyota's as the wires used attract these rodents. This one service department in particular has even created a "Rodent Pro Service" for rodent infestation which includes cleaning and disinfecting of affected areas, and also installing a steel mesh screen to avoid future entrance from windshield cowl -Only warning was a dead mouse found inside main cabin
Corrective Action:
-Windshield cowl not properly screened from manufacturer in order to protect from rodents entering . Mouse/rodent infestation found in various compartments, including nests, droppings, and "other material" that made its way into the engine and HVAC, and even a dead mouse in the main cabin- all resulting from entering through windshield Cowl. Service report available if needed -Breathing in mice droppings, urine, and decomposing animals is a major health risk that can cause severe illness. -Service department performed removal, cleaning, disinfecting, and replacements of components. Service Department stated this has been happening much more frequently with the newer Toyota's as the wires used attract these rodents. This one service department in particular has even created a "Rodent Pro Service" for rodent infestation which includes cleaning and disinfecting of affected areas, and also installing a steel mesh screen to avoid future entrance from windshield cowl -Only warning was a dead mouse found inside main cabin
Additional Notes:
-Windshield cowl not properly screened from manufacturer in order to protect from rodents entering . Mouse/rodent infestation found in various compartments, including nests, droppings, and "other material" that made its way into the engine and HVAC, and even a dead mouse in the main cabin- all resulting from entering through windshield Cowl. Service report available if needed -Breathing in mice droppings, urine, and decomposing animals is a major health risk that can cause severe illness. -Service department performed removal, cleaning, disinfecting, and replacements of components. Service Department stated this has been happening much more frequently with the newer Toyota's as the wires used attract these rodents. This one service department in particular has even created a "Rodent Pro Service" for rodent infestation which includes cleaning and disinfecting of affected areas, and also installing a steel mesh screen to avoid future entrance from windshield cowl -Only warning was a dead mouse found inside main cabin
Mfg Campaign: 11499258
Recall Date: Dec 28, 2022
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Squealing noise when stopping or braking under 3 mph.
Corrective Action:
Squealing noise when stopping or braking under 3 mph.
Additional Notes:
Squealing noise when stopping or braking under 3 mph.
Mfg Campaign: 11498812
Recall Date: Dec 25, 2022
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Power steering would not work. Warning lights on dash came on which was a steering wheel with an exclamation point.
Corrective Action:
Power steering would not work. Warning lights on dash came on which was a steering wheel with an exclamation point.
Additional Notes:
Power steering would not work. Warning lights on dash came on which was a steering wheel with an exclamation point.
Mfg Campaign: 11496861
Recall Date: Dec 10, 2022
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Corrective Action:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Additional Notes:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Mfg Campaign: 11496733
Recall Date: Dec 9, 2022
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Corrective Action:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Additional Notes:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Mfg Campaign: 11496733
Recall Date: Dec 9, 2022
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Corrective Action:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Additional Notes:
when car is subject to rain or car washed, the headliner gets saturated at the "A" pillar and the "C" pillar. This water seems to be coming from under the roof rails. I have tested sunroof drain and they are open leaving the only other area to leak at the insertion of the roof rails. I have never had anything attached to them to add excess weight but have also hearing and finding many other reports of this happening. My concern is having the headliner ruined AND malfunction of the airbags. This has been reported to my Toyota dealer twice and I have been told that they are unaware of any issues with the seals on the roof rails.
Mfg Campaign: 11496733
Recall Date: Dec 9, 2022
Toyota Motor Corporation
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.
Corrective Action:
The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.
Additional Notes:
The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.
Mfg Campaign: 11494151
Recall Date: Nov 18, 2022
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 20 MPH and turning right onto a main road, there was a loud clicking noise coming from under the front end of the vehicle. The contact stated that the noise was intermittent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V286000 (Suspension). The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 20 MPH and turning right onto a main road, there was a loud clicking noise coming from under the front end of the vehicle. The contact stated that the noise was intermittent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V286000 (Suspension). The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2020 Toyota Rav4. The contact stated while driving approximately 20 MPH and turning right onto a main road, there was a loud clicking noise coming from under the front end of the vehicle. The contact stated that the noise was intermittent. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed nor repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V286000 (Suspension). The failure mileage was approximately 22,000.
Mfg Campaign: 11492823
Recall Date: Nov 8, 2022
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty fuel pump in my car, that could shut off at any point in time while I'm driving down the road.
Corrective Action:
Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty fuel pump in my car, that could shut off at any point in time while I'm driving down the road.
Additional Notes:
Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty fuel pump in my car, that could shut off at any point in time while I'm driving down the road.
Mfg Campaign: 11492310
Recall Date: Nov 4, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury