Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB11 / 20TA11
Recall Date: Jun 24, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB08 / 20TA08
Recall Date: May 20, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: See report
Recall Date: Feb 6, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: K0N
Recall Date: Aug 6, 2019
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Gulf States Toyota, Inc.
Safety Issue:
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19R1
Recall Date: Mar 27, 2019
Consumer Complaints
1.1K ComplaintsToyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag
Corrective Action:
leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag
Additional Notes:
leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag
Mfg Campaign: 11428259
Recall Date: Aug 8, 2021
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.
Corrective Action:
Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.
Additional Notes:
Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.
Mfg Campaign: 11428020
Recall Date: Aug 6, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please
Corrective Action:
The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please
Additional Notes:
The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please
Mfg Campaign: 11427576
Recall Date: Aug 3, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.
Corrective Action:
Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.
Additional Notes:
Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.
Mfg Campaign: 11427373
Recall Date: Aug 1, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Corrective Action:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Additional Notes:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Mfg Campaign: 11426424
Recall Date: Jul 26, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Corrective Action:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Additional Notes:
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
Mfg Campaign: 11426424
Recall Date: Jul 26, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Corrective Action:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Additional Notes:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Mfg Campaign: 11425057
Recall Date: Jul 16, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Corrective Action:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Additional Notes:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Mfg Campaign: 11425057
Recall Date: Jul 16, 2021
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Corrective Action:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Additional Notes:
Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.
Mfg Campaign: 11425057
Recall Date: Jul 16, 2021
Toyota Motor Corporation
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.
Corrective Action:
Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.
Additional Notes:
Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.
Mfg Campaign: 11425044
Recall Date: Jul 15, 2021
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light.
Corrective Action:
vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light.
Additional Notes:
vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light.
Mfg Campaign: 11424131
Recall Date: Jul 9, 2021
Toyota Motor Corporation
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw.
Corrective Action:
Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw.
Additional Notes:
Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw.
Mfg Campaign: 11423688
Recall Date: Jul 6, 2021
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Abnormal bussing noises under the car when driving.
Corrective Action:
Abnormal bussing noises under the car when driving.
Additional Notes:
Abnormal bussing noises under the car when driving.
Mfg Campaign: 11423113
Recall Date: Jul 1, 2021
Toyota Motor Corporation
Defect Description:
SEATS
Potential Consequences:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Corrective Action:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Additional Notes:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Mfg Campaign: 11422371
Recall Date: Jun 25, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Corrective Action:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Additional Notes:
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
Mfg Campaign: 11422371
Recall Date: Jun 25, 2021
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Corrective Action:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Additional Notes:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Mfg Campaign: 11421166
Recall Date: Jun 16, 2021
Toyota Motor Corporation
Defect Description:
WHEELS
Potential Consequences:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Corrective Action:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Additional Notes:
Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.
Mfg Campaign: 11421166
Recall Date: Jun 16, 2021
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Corrective Action:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Additional Notes:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Mfg Campaign: 11419195
Recall Date: Jun 1, 2021
Toyota Motor Corporation
Defect Description:
AIR BAGS
Potential Consequences:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Corrective Action:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Additional Notes:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Mfg Campaign: 11419195
Recall Date: Jun 1, 2021
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Corrective Action:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Additional Notes:
Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.
Mfg Campaign: 11419195
Recall Date: Jun 1, 2021
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