Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Consumer Complaints
78 ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Corrective Action:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Additional Notes:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Mfg Campaign: 11631671
Recall Date: Dec 19, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Corrective Action:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Additional Notes:
The automatic pilot computer (AP4) failed on my 2025 Tesla Model Y after approximately 400 miles. This controls a lot of the vehicle's auto pilot features but it also controls a lot of its safety features, such as the back-up camera, forward collision warning and blind spot warning. As of 19 December, the Tesla Service Center has had my vehicle for 14 days with no fix for the foreseeable future.
Mfg Campaign: 11631671
Recall Date: Dec 19, 2024
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Mfg Campaign: 11631682
Recall Date: Dec 19, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Mfg Campaign: 11631682
Recall Date: Dec 19, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? There were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? My safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Mfg Campaign: 11631682
Recall Date: Dec 19, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Corrective Action:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Additional Notes:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Mfg Campaign: 11631360
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Corrective Action:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Additional Notes:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Mfg Campaign: 11631360
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Corrective Action:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Additional Notes:
Tesla has told me the AP4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around December 7, 2024. I scheduled the soonest appointment available for December 24, 2024 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by January 24, 2025. Not offering me a rental or anything on my brand new 2025 Tesla. It has just under 1,000 miles on it and have the car since November 8, 2024. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, Vehicles built in GPS to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. Tesla has not seemed to publicly acknowledge the issue yet either.
Mfg Campaign: 11631360
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.
Corrective Action:
Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.
Additional Notes:
Once you start driving in the rain the horn start loosing volume intensity until it basically it becomes so quiet no one can hear it. This is a safety issue and i've read on line of many peoplehavi g the same issue on their Teslas. A recall shoukd be imposed on Tesla immediately.
Mfg Campaign: 11631531
Recall Date: Dec 18, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Corrective Action:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Additional Notes:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Mfg Campaign: 11631176
Recall Date: Dec 17, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Corrective Action:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Additional Notes:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Mfg Campaign: 11631176
Recall Date: Dec 17, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Corrective Action:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Additional Notes:
On or around December 1 2024, the **AP4 computer** in my 2025 Tesla Model Y shorted out, causing a **complete failure** of all systems controlled by this computer. The following safety-critical and driver-assist features have become **non-functional**: 1. **Cruise Control** (adaptive or otherwise) 2. **Forward Collision Warning** 3. **Lane Departure Warning** 4. **Lane Keeping Assistance** 5. **Blind Spot Warning** 6. **Parking Collision Warning** 7. **Full Self-Driving** and **Auto Park** features 8. **Cameras** required for Autopilot functionality Additionally, because the **GPS system has failed**, the vehicle’s **Navigation system** is inoperable. This impacts Tesla’s unique route planning feature that **sets up Supercharger stops** during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. **Safety Concerns:** The failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. **Incident Details:** • The issue occurred **immediately following a software update**. • Tesla pushed the update **remotely** without providing any warning or indication of potential risks. • The failure appears to be related to a hardware short in the **AP4 computer**, directly caused or exacerbated by the update. **Desired Outcome:** • A thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • A resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.
Mfg Campaign: 11631176
Recall Date: Dec 17, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive this defective car, until the computer comes in.
Corrective Action:
The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive this defective car, until the computer comes in.
Additional Notes:
The camera and GPS failed with 3 weeks of taking possession of this new lease. After several days in the shop, TESLA informed me THE MAIN computer was broken and needed to be replaced, but it was back ordered. They asked me to reopen their loaner and drive this defective car, until the computer comes in.
Mfg Campaign: 11631016
Recall Date: Dec 16, 2024
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.
Corrective Action:
The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.
Additional Notes:
The Automatic Pilot Computer (AP4) failed. This controls a lot of Tesla Model Y's auto pilot features but it also controls a lot of its safety features such as the back up camera, forward collision warning and blind spot warning. Another safety concerns is the GPS navigation is no longer function because of the AP4 failure. Navigation is critical in the Tesla ecosystem in order to navigate the charging infrastructure to maintain a charge during road trips. Tesla has admitted to the issue but has done nothing to fix it. I have attached screen shots of the conversation with their service technicians. There is also a picture of the AP4 short remove and replace task for service.
Mfg Campaign: 11629769
Recall Date: Dec 9, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Safety is the first think that I believe
Corrective Action:
Safety is the first think that I believe
Additional Notes:
Safety is the first think that I believe
Mfg Campaign: 11628115
Recall Date: Dec 1, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Safety is the first think that I believe
Corrective Action:
Safety is the first think that I believe
Additional Notes:
Safety is the first think that I believe
Mfg Campaign: 11628115
Recall Date: Dec 1, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Safety is the first think that I believe
Corrective Action:
Safety is the first think that I believe
Additional Notes:
Safety is the first think that I believe
Mfg Campaign: 11628115
Recall Date: Dec 1, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.
Corrective Action:
We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.
Additional Notes:
We were Driving East on I-40 at mile marker 245 Friday Nov 29 2024 around 8:50am in the right lane. We were passed by a gray Ford F-150 on the left. We had the "Traffic Aware Cruise Control" enabled. Our Tesla braked hard when the F-150 was directly beside us. The Ford was not in our lane at any point, and never changed lanes. Luckily a car behind us was not following too closely or an accident could have happened.
Mfg Campaign: 11627913
Recall Date: Nov 29, 2024
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