Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Corrective Action:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Additional Notes:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Mfg Campaign: 11520787
Recall Date: May 6, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Corrective Action:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Additional Notes:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Mfg Campaign: 11520787
Recall Date: May 6, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Corrective Action:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Additional Notes:
The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.
Mfg Campaign: 11520787
Recall Date: May 6, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Took delivery for a brand new Tesla Model Y LR 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for May 1. Technician offset the steering wheel to fix the issue. Did not help. Rescheduled again for 2nd service on May 4th. The service technician rechecked the wheel alignment and offset the steering wheel by -1.2. Did not help and the vehicle continues to drift to the right. I need to keep applying force to the steering wheel to bring it back to the road. Tesla is not able to fix the issues and says that its within the range. I have tried other Tesla vehicles and I did not see the issue. Infact in none of the test drive cars I drover before ordering Telsa had these issues. The loaner Tesla offered me while my Model Y was being fixed had that issue. Wheel alignment is a very basic issue and if Tesla is unable to fix this, then I am suspecting there is a bigger issue with the car and are neither unable to verify nor fix the issue. They are unable to replace the car as well and are not offering any options other than saying nothing can be done.
Corrective Action:
Took delivery for a brand new Tesla Model Y LR 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for May 1. Technician offset the steering wheel to fix the issue. Did not help. Rescheduled again for 2nd service on May 4th. The service technician rechecked the wheel alignment and offset the steering wheel by -1.2. Did not help and the vehicle continues to drift to the right. I need to keep applying force to the steering wheel to bring it back to the road. Tesla is not able to fix the issues and says that its within the range. I have tried other Tesla vehicles and I did not see the issue. Infact in none of the test drive cars I drover before ordering Telsa had these issues. The loaner Tesla offered me while my Model Y was being fixed had that issue. Wheel alignment is a very basic issue and if Tesla is unable to fix this, then I am suspecting there is a bigger issue with the car and are neither unable to verify nor fix the issue. They are unable to replace the car as well and are not offering any options other than saying nothing can be done.
Additional Notes:
Took delivery for a brand new Tesla Model Y LR 2023 on Apr 20 2023. Wheel alignment issues since the day took delivery. Opened a service request on April 24th to fix the issues. 1st appointment scheduled for May 1. Technician offset the steering wheel to fix the issue. Did not help. Rescheduled again for 2nd service on May 4th. The service technician rechecked the wheel alignment and offset the steering wheel by -1.2. Did not help and the vehicle continues to drift to the right. I need to keep applying force to the steering wheel to bring it back to the road. Tesla is not able to fix the issues and says that its within the range. I have tried other Tesla vehicles and I did not see the issue. Infact in none of the test drive cars I drover before ordering Telsa had these issues. The loaner Tesla offered me while my Model Y was being fixed had that issue. Wheel alignment is a very basic issue and if Tesla is unable to fix this, then I am suspecting there is a bigger issue with the car and are neither unable to verify nor fix the issue. They are unable to replace the car as well and are not offering any options other than saying nothing can be done.
Mfg Campaign: 11520656
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Corrective Action:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Additional Notes:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Mfg Campaign: 11520706
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Corrective Action:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Additional Notes:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Mfg Campaign: 11520706
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Corrective Action:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Additional Notes:
I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.
Mfg Campaign: 11520706
Recall Date: May 5, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I had taken my car to the Tesla Service center twice in the recent past for the same problem: My car is engaging forward collision warnings for the legally parked cars on the street. I had more than several incidents of the same problem. It creates a big safety situation by showing a moving car in front of me, and indicating that there will be a forward collision. This creates a lot of stress while driving the car, and so much confusion so that I need to give my attention to my surrounding to see where the (false) problem may be. I have reported similar incidents to NHTSA, I strongly believe you need to investigate this case thoroughly and issue a recall. I am providing a couple noted false incident with time steps to help your investigation. Please reach out if I can be of any assistance, I share my up to data contact information. Dr. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I had taken my car to the Tesla Service center twice in the recent past for the same problem: My car is engaging forward collision warnings for the legally parked cars on the street. I had more than several incidents of the same problem. It creates a big safety situation by showing a moving car in front of me, and indicating that there will be a forward collision. This creates a lot of stress while driving the car, and so much confusion so that I need to give my attention to my surrounding to see where the (false) problem may be. I have reported similar incidents to NHTSA, I strongly believe you need to investigate this case thoroughly and issue a recall. I am providing a couple noted false incident with time steps to help your investigation. Please reach out if I can be of any assistance, I share my up to data contact information. Dr. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I had taken my car to the Tesla Service center twice in the recent past for the same problem: My car is engaging forward collision warnings for the legally parked cars on the street. I had more than several incidents of the same problem. It creates a big safety situation by showing a moving car in front of me, and indicating that there will be a forward collision. This creates a lot of stress while driving the car, and so much confusion so that I need to give my attention to my surrounding to see where the (false) problem may be. I have reported similar incidents to NHTSA, I strongly believe you need to investigate this case thoroughly and issue a recall. I am providing a couple noted false incident with time steps to help your investigation. Please reach out if I can be of any assistance, I share my up to data contact information. Dr. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11520373
Recall Date: May 4, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased a brand new Tesla Model Y, I noticed that the left (driver) side mirror is shaking violently so that I can only see a blurred image while driving over 60mph. Since I don't do a lot of long distance driving I noticed the problem at our first family trip, which created a great deal of safety concern. I reported the problem to the Tesla Sterling Service Center, at my first visit the technician verified the problem and I was told this is a "common and a known problem" so my mirror was replaced under warranty. But, at my following first long distance trip I noticed the same exact problem persisting. I contacted the same Tesla Sterling Service Center. Following took place: 1. At my validation drive the technician told me he can see the problem 2. After we returned to the service center, the technician noted "there is no problem" and Tesla Sterling service center marked my appointment as "fixed, no problem". 3. I contacted the service center and expressed my surprise, explained what I heard from the technician. 4. They did do further investigation and reported a bent wheel. 5. The service center didn't fix the problem by replacing the wheel, they put the blame on me by saying "I must have gone into a pothole" by creating a good deal of damaging pressure, hence a bent wheel. 6. I asked for pictures of the wheel and the tire, and I am attaching them to this msg. It is clear from these pictures there is no external damage to the tire or the wheel, so it must be the case that Tesla must have put faulty wheels on a brand new car and shipped it to me this way.Tesla Sterling service center didn't replace the bent wheel, even though they kept the car in the service center for 6 days, indicating the wheel is not under warranty. I spoke to friends and family, I heard similar stories. I strongly believe that Tesla ships new cars with faulty wheels and Tesla needs to fix the problem. A bent wheel, which causing a mirror tho shake is a safety problem, a big one.
Corrective Action:
I purchased a brand new Tesla Model Y, I noticed that the left (driver) side mirror is shaking violently so that I can only see a blurred image while driving over 60mph. Since I don't do a lot of long distance driving I noticed the problem at our first family trip, which created a great deal of safety concern. I reported the problem to the Tesla Sterling Service Center, at my first visit the technician verified the problem and I was told this is a "common and a known problem" so my mirror was replaced under warranty. But, at my following first long distance trip I noticed the same exact problem persisting. I contacted the same Tesla Sterling Service Center. Following took place: 1. At my validation drive the technician told me he can see the problem 2. After we returned to the service center, the technician noted "there is no problem" and Tesla Sterling service center marked my appointment as "fixed, no problem". 3. I contacted the service center and expressed my surprise, explained what I heard from the technician. 4. They did do further investigation and reported a bent wheel. 5. The service center didn't fix the problem by replacing the wheel, they put the blame on me by saying "I must have gone into a pothole" by creating a good deal of damaging pressure, hence a bent wheel. 6. I asked for pictures of the wheel and the tire, and I am attaching them to this msg. It is clear from these pictures there is no external damage to the tire or the wheel, so it must be the case that Tesla must have put faulty wheels on a brand new car and shipped it to me this way.Tesla Sterling service center didn't replace the bent wheel, even though they kept the car in the service center for 6 days, indicating the wheel is not under warranty. I spoke to friends and family, I heard similar stories. I strongly believe that Tesla ships new cars with faulty wheels and Tesla needs to fix the problem. A bent wheel, which causing a mirror tho shake is a safety problem, a big one.
Additional Notes:
I purchased a brand new Tesla Model Y, I noticed that the left (driver) side mirror is shaking violently so that I can only see a blurred image while driving over 60mph. Since I don't do a lot of long distance driving I noticed the problem at our first family trip, which created a great deal of safety concern. I reported the problem to the Tesla Sterling Service Center, at my first visit the technician verified the problem and I was told this is a "common and a known problem" so my mirror was replaced under warranty. But, at my following first long distance trip I noticed the same exact problem persisting. I contacted the same Tesla Sterling Service Center. Following took place: 1. At my validation drive the technician told me he can see the problem 2. After we returned to the service center, the technician noted "there is no problem" and Tesla Sterling service center marked my appointment as "fixed, no problem". 3. I contacted the service center and expressed my surprise, explained what I heard from the technician. 4. They did do further investigation and reported a bent wheel. 5. The service center didn't fix the problem by replacing the wheel, they put the blame on me by saying "I must have gone into a pothole" by creating a good deal of damaging pressure, hence a bent wheel. 6. I asked for pictures of the wheel and the tire, and I am attaching them to this msg. It is clear from these pictures there is no external damage to the tire or the wheel, so it must be the case that Tesla must have put faulty wheels on a brand new car and shipped it to me this way.Tesla Sterling service center didn't replace the bent wheel, even though they kept the car in the service center for 6 days, indicating the wheel is not under warranty. I spoke to friends and family, I heard similar stories. I strongly believe that Tesla ships new cars with faulty wheels and Tesla needs to fix the problem. A bent wheel, which causing a mirror tho shake is a safety problem, a big one.
Mfg Campaign: 11520378
Recall Date: May 4, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On May 4, 2023 at 11:51am, at 602/Reston Pkwy in the area of Reston,VA Tesla Forward Collision Warning falsely engaged for a moving car in front of me at a legal speed, and having more than abundant distance between two cars. I requested a Tesla service appointment for the third time regarding faulty forward collision warning. I am attaching information about my trip captured at Tesla's mobile app at the Trip View section. Please let me know if I can provide more or detailed information. Best, regards.
Corrective Action:
On May 4, 2023 at 11:51am, at 602/Reston Pkwy in the area of Reston,VA Tesla Forward Collision Warning falsely engaged for a moving car in front of me at a legal speed, and having more than abundant distance between two cars. I requested a Tesla service appointment for the third time regarding faulty forward collision warning. I am attaching information about my trip captured at Tesla's mobile app at the Trip View section. Please let me know if I can provide more or detailed information. Best, regards.
Additional Notes:
On May 4, 2023 at 11:51am, at 602/Reston Pkwy in the area of Reston,VA Tesla Forward Collision Warning falsely engaged for a moving car in front of me at a legal speed, and having more than abundant distance between two cars. I requested a Tesla service appointment for the third time regarding faulty forward collision warning. I am attaching information about my trip captured at Tesla's mobile app at the Trip View section. Please let me know if I can provide more or detailed information. Best, regards.
Mfg Campaign: 11520411
Recall Date: May 4, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be made aware or correct the problem. Another issue is when the Lane Departure Avoidance system is triggered for an extended amount of time (~10s-ish or more when driving near the lane markings), the system is completely disabled for the powercycle of the car. Thus, this system is not just unreliable and useless when it does work, but also completely disabled after driving near the edge of the road for a little while without any way to re-enable it. Tesla service responded that they won't fix or correct this problem. There are no system failure notices displayed by the car. Vehicle has not been inspect by manufacturer or other.
Corrective Action:
The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be made aware or correct the problem. Another issue is when the Lane Departure Avoidance system is triggered for an extended amount of time (~10s-ish or more when driving near the lane markings), the system is completely disabled for the powercycle of the car. Thus, this system is not just unreliable and useless when it does work, but also completely disabled after driving near the edge of the road for a little while without any way to re-enable it. Tesla service responded that they won't fix or correct this problem. There are no system failure notices displayed by the car. Vehicle has not been inspect by manufacturer or other.
Additional Notes:
The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be made aware or correct the problem. Another issue is when the Lane Departure Avoidance system is triggered for an extended amount of time (~10s-ish or more when driving near the lane markings), the system is completely disabled for the powercycle of the car. Thus, this system is not just unreliable and useless when it does work, but also completely disabled after driving near the edge of the road for a little while without any way to re-enable it. Tesla service responded that they won't fix or correct this problem. There are no system failure notices displayed by the car. Vehicle has not been inspect by manufacturer or other.
Mfg Campaign: 11520435
Recall Date: May 4, 2023
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Corrective Action:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Additional Notes:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Mfg Campaign: 11519968
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Corrective Action:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Additional Notes:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Mfg Campaign: 11519968
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Corrective Action:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Additional Notes:
1)2 weeks into owning the car had a powertrain error message which was fixed by replacing the front drive unit oil pump. 2)Static noise behind the display unit was due to the harness of the circuit not being tightened properly. 3)Left hand drive side LatheralLink bolt was loose and dropped off while making a turn. Right hand LatheralLink bolt was not tightened to the recommended torque. Lefthand driver side Latherallink was replaced and bolts have been tightened. I have updated the invoices, videos and pictures of the 3rd issue. Have requested Tesla to replace my car with a new one as I do not feel safe in the car nor do I feel safe having my family in the car. I have raised this issue with Tesla on Saturday (April 30) and have not heard back from them. I could not upload the video of the issue that I have captured on my phone in this ticket. Please let me know how to share that via an email.
Mfg Campaign: 11519968
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11519975
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11519975
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
The second row passenger side seat actuator will randomly engage or disengage the seat. This was discovered while a booster seat with a child was using the seat and the seat unlatched itself while driving causing the seat back to flip forward with the child in it hitting the back of the front passenger seat. The seat actuator continued to randomly engage or disengage the seat with or without passenger or when completely stowed flat. Once the initial incidence occurred the manufacturer was notified and a mobile service visit occurred. At the mobile service visit the technician verbally indicated they've seen another similar incident report on a similar make/model with a similar VIN number. The mobile technician was not able to resolve the issue and a follow up service appointment is scheduled. The incident reoccurs randomly with no warning lamps, messages or symptoms prior.
Corrective Action:
The second row passenger side seat actuator will randomly engage or disengage the seat. This was discovered while a booster seat with a child was using the seat and the seat unlatched itself while driving causing the seat back to flip forward with the child in it hitting the back of the front passenger seat. The seat actuator continued to randomly engage or disengage the seat with or without passenger or when completely stowed flat. Once the initial incidence occurred the manufacturer was notified and a mobile service visit occurred. At the mobile service visit the technician verbally indicated they've seen another similar incident report on a similar make/model with a similar VIN number. The mobile technician was not able to resolve the issue and a follow up service appointment is scheduled. The incident reoccurs randomly with no warning lamps, messages or symptoms prior.
Additional Notes:
The second row passenger side seat actuator will randomly engage or disengage the seat. This was discovered while a booster seat with a child was using the seat and the seat unlatched itself while driving causing the seat back to flip forward with the child in it hitting the back of the front passenger seat. The seat actuator continued to randomly engage or disengage the seat with or without passenger or when completely stowed flat. Once the initial incidence occurred the manufacturer was notified and a mobile service visit occurred. At the mobile service visit the technician verbally indicated they've seen another similar incident report on a similar make/model with a similar VIN number. The mobile technician was not able to resolve the issue and a follow up service appointment is scheduled. The incident reoccurs randomly with no warning lamps, messages or symptoms prior.
Mfg Campaign: 11520063
Recall Date: May 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Corrective Action:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Additional Notes:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Mfg Campaign: 11519756
Recall Date: May 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Corrective Action:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Additional Notes:
I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.
Mfg Campaign: 11519756
Recall Date: May 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
April 22, 2023, at 7:00 pm: I stepped into the car at a local store parking lot and pushed my foot on the brake to unlock the vehicle. The wheel jerked hard right and made a thud. The screen warned that “Steering Assist Reduced” with an error code ui_a020. Power steering was disabled. I restarted the Tesla with dual buttons and left it alone for two minutes, but power steering did not return. The vehicle drove but was difficult to steer without power steering. We were less than a mile away and made it home with steering difficulties. I made a service request online to Tesla immediately. At home, I restarted using the dual buttons again and left the vehicle alone for longer. This time power steering felt like it partially returned, but when turning the wheel, it was clunky: every 1/8”, a bump in the steering was felt. I’ve now discovered other Model Ys in online forums with the same issue, and they describe a similar experience that the steering feels ‘notchy.’ The vehicle is available for inspection. I have attempted to drive it a little on my block, and it feels unsafe to steer. Tesla has moved my service visit from May 2 to May 25 due to a backlog of parts. They confirmed this is a recently known issue and noted the steering rack might be replaced entirely. No one has yet inspected the vehicle; it is sitting untouched in my driveway. Aside from the screen warnings of “Steering Assist Reduced” with an error code ui_a020, no other warnings were received. The error happened on a vehicle less than 30 days old: * Model Y * Dual Motor * Plant of Manufacture: Fremont, CA * Software Version: 2023.6.11 * Delivery: March 23, 2023 * Mileage: 800
Corrective Action:
April 22, 2023, at 7:00 pm: I stepped into the car at a local store parking lot and pushed my foot on the brake to unlock the vehicle. The wheel jerked hard right and made a thud. The screen warned that “Steering Assist Reduced” with an error code ui_a020. Power steering was disabled. I restarted the Tesla with dual buttons and left it alone for two minutes, but power steering did not return. The vehicle drove but was difficult to steer without power steering. We were less than a mile away and made it home with steering difficulties. I made a service request online to Tesla immediately. At home, I restarted using the dual buttons again and left the vehicle alone for longer. This time power steering felt like it partially returned, but when turning the wheel, it was clunky: every 1/8”, a bump in the steering was felt. I’ve now discovered other Model Ys in online forums with the same issue, and they describe a similar experience that the steering feels ‘notchy.’ The vehicle is available for inspection. I have attempted to drive it a little on my block, and it feels unsafe to steer. Tesla has moved my service visit from May 2 to May 25 due to a backlog of parts. They confirmed this is a recently known issue and noted the steering rack might be replaced entirely. No one has yet inspected the vehicle; it is sitting untouched in my driveway. Aside from the screen warnings of “Steering Assist Reduced” with an error code ui_a020, no other warnings were received. The error happened on a vehicle less than 30 days old: * Model Y * Dual Motor * Plant of Manufacture: Fremont, CA * Software Version: 2023.6.11 * Delivery: March 23, 2023 * Mileage: 800
Additional Notes:
April 22, 2023, at 7:00 pm: I stepped into the car at a local store parking lot and pushed my foot on the brake to unlock the vehicle. The wheel jerked hard right and made a thud. The screen warned that “Steering Assist Reduced” with an error code ui_a020. Power steering was disabled. I restarted the Tesla with dual buttons and left it alone for two minutes, but power steering did not return. The vehicle drove but was difficult to steer without power steering. We were less than a mile away and made it home with steering difficulties. I made a service request online to Tesla immediately. At home, I restarted using the dual buttons again and left the vehicle alone for longer. This time power steering felt like it partially returned, but when turning the wheel, it was clunky: every 1/8”, a bump in the steering was felt. I’ve now discovered other Model Ys in online forums with the same issue, and they describe a similar experience that the steering feels ‘notchy.’ The vehicle is available for inspection. I have attempted to drive it a little on my block, and it feels unsafe to steer. Tesla has moved my service visit from May 2 to May 25 due to a backlog of parts. They confirmed this is a recently known issue and noted the steering rack might be replaced entirely. No one has yet inspected the vehicle; it is sitting untouched in my driveway. Aside from the screen warnings of “Steering Assist Reduced” with an error code ui_a020, no other warnings were received. The error happened on a vehicle less than 30 days old: * Model Y * Dual Motor * Plant of Manufacture: Fremont, CA * Software Version: 2023.6.11 * Delivery: March 23, 2023 * Mileage: 800
Mfg Campaign: 11519678
Recall Date: Apr 30, 2023
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Focus: Lemon Law, Personal Injury
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Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025