Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The new model y froze in the middle of an interstate Highway indicating it was shutting itself down and not driveable. It took only 30seconds from 60 miles per hour to completely inoperable and stopped itself in traffic. Currently the mileage of this car is only 12 miles and I drove only 7 miles about 20 minutes after the we picked up the car. Tesla service told me it was a rear motor inverter issue. There are many incidents of similar occurrences people report online. Luckily we were saved by some quick thinking driver who called 911, while we were anxiously trying to contact tesla service. The police parked his cruiser to shield us from the fast moving traffic.
Corrective Action:
The new model y froze in the middle of an interstate Highway indicating it was shutting itself down and not driveable. It took only 30seconds from 60 miles per hour to completely inoperable and stopped itself in traffic. Currently the mileage of this car is only 12 miles and I drove only 7 miles about 20 minutes after the we picked up the car. Tesla service told me it was a rear motor inverter issue. There are many incidents of similar occurrences people report online. Luckily we were saved by some quick thinking driver who called 911, while we were anxiously trying to contact tesla service. The police parked his cruiser to shield us from the fast moving traffic.
Additional Notes:
The new model y froze in the middle of an interstate Highway indicating it was shutting itself down and not driveable. It took only 30seconds from 60 miles per hour to completely inoperable and stopped itself in traffic. Currently the mileage of this car is only 12 miles and I drove only 7 miles about 20 minutes after the we picked up the car. Tesla service told me it was a rear motor inverter issue. There are many incidents of similar occurrences people report online. Luckily we were saved by some quick thinking driver who called 911, while we were anxiously trying to contact tesla service. The police parked his cruiser to shield us from the fast moving traffic.
Mfg Campaign: 11522189
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11522382
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
Hi Team, I bought a new car Model Y- [XXX] from Tesla on 27 Dec 2022 and after driving 50 miles itself with in 3 days, I reported so many manufacturing issues to Tesla in my new Car. All the issues that I have reported at that time either all of them are still open or while fixing any of those issues it caused even more issues in my car. As of now I have given my car 5-6 times to them for service so they may fix them but still all those issues either still exists or not fixed well. I am fed up giving my new car back to them for servicing and booking appointments & visiting them. Initially one of their employee gave me a confirmation that he is working with Tesla to buy back my car but then after 30 days I got to understand that Tesla employee is no more working with Tesla and have been fooling around me. I am not sure what kind of customer service, assurance does Tesla provides to its customer and how they working towards resolving those issues. I have paid $68000 to buy this car- and I feel like I am driving a car which got lot of design issues and I feel like I paid for new car and I am driving a 2nd hand car. It so much noise and rattle in my car and that also started to come after they tried to fix issues in my car. So, I am no more interested to get the issues fixed in a factory fitted car rather should have a new car or should get a full refund of the car. I am attaching a PDF of email thread that is going on from last 2-3 months with Tesla service employee and still they just want me to keep coming and giving my car to them. I don't have any more trust on them. Attach PDF shows all the issues and how they are just wanting me to spend time and keep explaining the same issues to them. All the issues details can also be referred from the email attached. Also from the email you may see- I was supposed to get one of issue fixed today but they have pushed again my appointment again after 10 days and not addressing my email. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11522382
Recall Date: May 16, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure was approximately 3,950.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure was approximately 3,950.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure was approximately 3,950.
Mfg Campaign: 11522016
Recall Date: May 15, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Corrective Action:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Additional Notes:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Mfg Campaign: 11521901
Recall Date: May 14, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Corrective Action:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Additional Notes:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Mfg Campaign: 11521901
Recall Date: May 14, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Corrective Action:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Additional Notes:
Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.
Mfg Campaign: 11521901
Recall Date: May 14, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our car experienced unexpected and sudden braking on 3 occasions. #1: We were in cruise control (cc) and the car was going through a town and the brakes were applied suddenly (5/4/23). It accelerated again on its own. The other two incidents were on 5/8/23) #2: In CC, on a two lane highway. Tesla passed a semi in opposite direction (had plenty of clearance) and car braked suddenly. We were no where close to the semi. #3: Not in CC, on a 4 lane highway, we moved over into another lane to give a bicycle clear berth. Car braked suddenly. In #2 and #3 we had passed other semis and bicycles in tighter situations and braking did not occur. No accident occurred altho we had a car behind us in #2. Will be bringing car into Tesla on 5/20/23 to have them look at the car.
Corrective Action:
Our car experienced unexpected and sudden braking on 3 occasions. #1: We were in cruise control (cc) and the car was going through a town and the brakes were applied suddenly (5/4/23). It accelerated again on its own. The other two incidents were on 5/8/23) #2: In CC, on a two lane highway. Tesla passed a semi in opposite direction (had plenty of clearance) and car braked suddenly. We were no where close to the semi. #3: Not in CC, on a 4 lane highway, we moved over into another lane to give a bicycle clear berth. Car braked suddenly. In #2 and #3 we had passed other semis and bicycles in tighter situations and braking did not occur. No accident occurred altho we had a car behind us in #2. Will be bringing car into Tesla on 5/20/23 to have them look at the car.
Additional Notes:
Our car experienced unexpected and sudden braking on 3 occasions. #1: We were in cruise control (cc) and the car was going through a town and the brakes were applied suddenly (5/4/23). It accelerated again on its own. The other two incidents were on 5/8/23) #2: In CC, on a two lane highway. Tesla passed a semi in opposite direction (had plenty of clearance) and car braked suddenly. We were no where close to the semi. #3: Not in CC, on a 4 lane highway, we moved over into another lane to give a bicycle clear berth. Car braked suddenly. In #2 and #3 we had passed other semis and bicycles in tighter situations and braking did not occur. No accident occurred altho we had a car behind us in #2. Will be bringing car into Tesla on 5/20/23 to have them look at the car.
Mfg Campaign: 11521691
Recall Date: May 12, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Corrective Action:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Additional Notes:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Mfg Campaign: 11521479
Recall Date: May 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Corrective Action:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Additional Notes:
Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.
Mfg Campaign: 11521479
Recall Date: May 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This incident, which is a false forward collision warning, took place on May 10, 2023 at 8:56am ET on Route 50 at Arlington, VA: 1. I was travelling on Rt. 50 at the left lane 2. Due to morning traffic jam, I, and all the other cars, were moving way below the maximum speed limit 3. On my right, there was another car traveling below the speed line with left signal on 4. Other car didn't make make any lane changes, but its left turn signal kept blinking 5. While I was passing this car, I received a false warning from my Tesla Model Y performance model vehicle 6. Other car, didn't change lanes, it stayed in its own lane
Corrective Action:
This incident, which is a false forward collision warning, took place on May 10, 2023 at 8:56am ET on Route 50 at Arlington, VA: 1. I was travelling on Rt. 50 at the left lane 2. Due to morning traffic jam, I, and all the other cars, were moving way below the maximum speed limit 3. On my right, there was another car traveling below the speed line with left signal on 4. Other car didn't make make any lane changes, but its left turn signal kept blinking 5. While I was passing this car, I received a false warning from my Tesla Model Y performance model vehicle 6. Other car, didn't change lanes, it stayed in its own lane
Additional Notes:
This incident, which is a false forward collision warning, took place on May 10, 2023 at 8:56am ET on Route 50 at Arlington, VA: 1. I was travelling on Rt. 50 at the left lane 2. Due to morning traffic jam, I, and all the other cars, were moving way below the maximum speed limit 3. On my right, there was another car traveling below the speed line with left signal on 4. Other car didn't make make any lane changes, but its left turn signal kept blinking 5. While I was passing this car, I received a false warning from my Tesla Model Y performance model vehicle 6. Other car, didn't change lanes, it stayed in its own lane
Mfg Campaign: 11521426
Recall Date: May 10, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was trying to make my way into a parking lot yesterday and my car was in a complete stop and I was making sure that the spot is a right one since I was in downtown Norfolk with its parking issue. I noticed a sudden acceleration of my vehicle and I obviously became terrified and just waiting for what will happen next. Fortunately, the parking lot of empty with no passenger or vehicle to run into. I pressed the brake and the car came into a complete stop. I can only imagine what could have happened if the parking lot was not empty. I parked my car and went for my appointment. After my appointment and I drove the same car home with no issues, I am curious to understand what has happened so I started researching online whether this is a one of issue or there are others who have had similar experience. I found that there are cases describing something similar to what I had experience but the investigation blamed it on user misuse or misapplication of acceleration. I STRONGLY believe that there is more to this issue than what your previous investigation has unravelled and my concern is more about the public safety danger that this represents. What could have happened if there are people at the parking? What if this had happened in a public square? I am one of the cases that did not result in an accident but I do have responsibility to report this and ensure that this case is properly investigated. Looking forward to your update on this matter.
Corrective Action:
I was trying to make my way into a parking lot yesterday and my car was in a complete stop and I was making sure that the spot is a right one since I was in downtown Norfolk with its parking issue. I noticed a sudden acceleration of my vehicle and I obviously became terrified and just waiting for what will happen next. Fortunately, the parking lot of empty with no passenger or vehicle to run into. I pressed the brake and the car came into a complete stop. I can only imagine what could have happened if the parking lot was not empty. I parked my car and went for my appointment. After my appointment and I drove the same car home with no issues, I am curious to understand what has happened so I started researching online whether this is a one of issue or there are others who have had similar experience. I found that there are cases describing something similar to what I had experience but the investigation blamed it on user misuse or misapplication of acceleration. I STRONGLY believe that there is more to this issue than what your previous investigation has unravelled and my concern is more about the public safety danger that this represents. What could have happened if there are people at the parking? What if this had happened in a public square? I am one of the cases that did not result in an accident but I do have responsibility to report this and ensure that this case is properly investigated. Looking forward to your update on this matter.
Additional Notes:
I was trying to make my way into a parking lot yesterday and my car was in a complete stop and I was making sure that the spot is a right one since I was in downtown Norfolk with its parking issue. I noticed a sudden acceleration of my vehicle and I obviously became terrified and just waiting for what will happen next. Fortunately, the parking lot of empty with no passenger or vehicle to run into. I pressed the brake and the car came into a complete stop. I can only imagine what could have happened if the parking lot was not empty. I parked my car and went for my appointment. After my appointment and I drove the same car home with no issues, I am curious to understand what has happened so I started researching online whether this is a one of issue or there are others who have had similar experience. I found that there are cases describing something similar to what I had experience but the investigation blamed it on user misuse or misapplication of acceleration. I STRONGLY believe that there is more to this issue than what your previous investigation has unravelled and my concern is more about the public safety danger that this represents. What could have happened if there are people at the parking? What if this had happened in a public square? I am one of the cases that did not result in an accident but I do have responsibility to report this and ensure that this case is properly investigated. Looking forward to your update on this matter.
Mfg Campaign: 11521099
Recall Date: May 9, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using Tesla's "traffic aware cruise control", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a 2 lane road, then 2 times today while going 60 mph on a 2 lane highway. There was never any reason to slow down, and it would have caused an accident if another car had followed closely. This feature appears to be seriously malfunctioning under ideal operating conditions: during the day, not going into the sun, no glare, without rain.
Corrective Action:
While using Tesla's "traffic aware cruise control", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a 2 lane road, then 2 times today while going 60 mph on a 2 lane highway. There was never any reason to slow down, and it would have caused an accident if another car had followed closely. This feature appears to be seriously malfunctioning under ideal operating conditions: during the day, not going into the sun, no glare, without rain.
Additional Notes:
While using Tesla's "traffic aware cruise control", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a 2 lane road, then 2 times today while going 60 mph on a 2 lane highway. There was never any reason to slow down, and it would have caused an accident if another car had followed closely. This feature appears to be seriously malfunctioning under ideal operating conditions: during the day, not going into the sun, no glare, without rain.
Mfg Campaign: 11520871
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Corrective Action:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Additional Notes:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Mfg Campaign: 11520924
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Corrective Action:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Additional Notes:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Mfg Campaign: 11520924
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Corrective Action:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Additional Notes:
On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.
Mfg Campaign: 11520924
Recall Date: May 8, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Corrective Action:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Additional Notes:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Mfg Campaign: 11520864
Recall Date: May 7, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Corrective Action:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Additional Notes:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Mfg Campaign: 11520864
Recall Date: May 7, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Corrective Action:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Additional Notes:
Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.
Mfg Campaign: 11520864
Recall Date: May 7, 2023
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Drivers side mirror glass vibrates while driving causing blurry image, and has done so since vehicle was new. Tesla service center indicated that it is working as designed. However the passenger side mirror doesn’t vibrate at all and the image is perfect. This is an active problem on my vehicle that Tesla cannot repair. Tesla needs to develop a fix for the drivers side mirror. According to various Internet discussion boards, this appears to be a common problem.
Corrective Action:
Drivers side mirror glass vibrates while driving causing blurry image, and has done so since vehicle was new. Tesla service center indicated that it is working as designed. However the passenger side mirror doesn’t vibrate at all and the image is perfect. This is an active problem on my vehicle that Tesla cannot repair. Tesla needs to develop a fix for the drivers side mirror. According to various Internet discussion boards, this appears to be a common problem.
Additional Notes:
Drivers side mirror glass vibrates while driving causing blurry image, and has done so since vehicle was new. Tesla service center indicated that it is working as designed. However the passenger side mirror doesn’t vibrate at all and the image is perfect. This is an active problem on my vehicle that Tesla cannot repair. Tesla needs to develop a fix for the drivers side mirror. According to various Internet discussion boards, this appears to be a common problem.
Mfg Campaign: 11520785
Recall Date: May 6, 2023
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