TESLA MODEL Y 2023

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
27
Recalls

Complaints & Recalls

1.6K Complaints 27 Recalls

Official Safety Recalls - Important!

27 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 25V092000 SAFETY RECALL
376.2K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-004
Notice Date: Mar 25, 2025
Recall Date: Feb 14, 2025
Tesla, Inc.
NHTSA Campaign: 25V002000 SAFETY RECALL
239.4K Vehicles Affected
Recall Date: Jan 6, 2025
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-25-00-001
Notice Date: Mar 7, 2025
Recall Date: Jan 6, 2025
Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 24V035000 SAFETY RECALL
199.6K Vehicles Affected
Recall Date: Jan 22, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

Potential Risk:
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-002
Notice Date: Mar 22, 2024
Recall Date: Jan 22, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V489000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jul 14, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

Potential Risk:
Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-17-006
Notice Date: Sep 12, 2023
Recall Date: Jul 14, 2023
Tesla, Inc.
NHTSA Campaign: 23V434000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Jun 19, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Potential Risk:
A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
FREE Recall Solution:
Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-16-005
Notice Date: Aug 18, 2023
Recall Date: Jun 19, 2023
Tesla, Inc.
NHTSA Campaign: 23V385000 SAFETY RECALL
137 Vehicles Affected
Recall Date: May 30, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

Potential Risk:
A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-32-001
Notice Date: Jul 28, 2023
Recall Date: May 30, 2023
Tesla, Inc.
NHTSA Campaign: 23V130000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Feb 27, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.

Potential Risk:
A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-13-001
Notice Date: Apr 25, 2023
Recall Date: Feb 27, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V895000 SAFETY RECALL
26 Vehicles Affected
Recall Date: Dec 5, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.

Potential Risk:
A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-31-002
Notice Date: Feb 7, 2023
Recall Date: Dec 5, 2022
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022

Consumer Complaints

1.6K Complaints
Tesla, Inc.
Campaign: 11611288 Other
Aug 27, 2024
Defect Description:

AIR BAGS

Potential Consequences:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Corrective Action:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Additional Notes:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Manufacturer: TESLA
Mfg Campaign: 11611288
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Tesla, Inc.
Campaign: 11611288 Other
Aug 27, 2024
Defect Description:

SEAT BELTS

Potential Consequences:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Corrective Action:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Additional Notes:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Manufacturer: TESLA
Mfg Campaign: 11611288
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Tesla, Inc.
Campaign: 11611288 Other
Aug 27, 2024
Defect Description:

SEATS

Potential Consequences:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Corrective Action:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Additional Notes:

My vehicle is less than a year old and still under warranty. The dashboard display is showing the following error message: “front passenger safety restraint system fault”. Tesla informed me that the occupant classification safety system filter module has failed and must be replaced. Tesla has agreed to fix the component under warranty, but they informed me they could not schedule a repair until October 31. It is my understanding that damage to this component could prevent the airbags from functioning properly during an accident, so I am concerned that the car is not safe to operate with passengers. I have asked Tesla repeatedly if the vehicle is safe to operate and they refuse to answer the question.

Manufacturer: TESLA
Mfg Campaign: 11611288
Notice Date: Aug 27, 2024
Recall Date: Aug 27, 2024
Tesla, Inc.
Campaign: 11610688 Other
Aug 25, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Corrective Action:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Additional Notes:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Manufacturer: TESLA
Mfg Campaign: 11610688
Notice Date: Aug 25, 2024
Recall Date: Aug 25, 2024
Tesla, Inc.
Campaign: 11610688 Other
Aug 25, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Corrective Action:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Additional Notes:

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Manufacturer: TESLA
Mfg Campaign: 11610688
Notice Date: Aug 25, 2024
Recall Date: Aug 25, 2024
Tesla, Inc.
Campaign: 11609592 Other
Aug 20, 2024
Defect Description:

SUSPENSION

Potential Consequences:

I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn’t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.

Corrective Action:

I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn’t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.

Additional Notes:

I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn’t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.

Manufacturer: TESLA
Mfg Campaign: 11609592
Notice Date: Aug 20, 2024
Recall Date: Aug 20, 2024
Tesla, Inc.
Campaign: 11609303 Other
Aug 19, 2024
Defect Description:

SUSPENSION

Potential Consequences:

the rattling sound is getting louder after 13000 miles on my model Tesla Y and Tesla denied the warranty. It happens to my model 3 as well with VIN# [XXX] and that time they fixed it under warranty. I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla. I owned cars in my life and first time I experience the rattling sound like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

the rattling sound is getting louder after 13000 miles on my model Tesla Y and Tesla denied the warranty. It happens to my model 3 as well with VIN# [XXX] and that time they fixed it under warranty. I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla. I owned cars in my life and first time I experience the rattling sound like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

the rattling sound is getting louder after 13000 miles on my model Tesla Y and Tesla denied the warranty. It happens to my model 3 as well with VIN# [XXX] and that time they fixed it under warranty. I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla. I owned cars in my life and first time I experience the rattling sound like that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11609303
Notice Date: Aug 19, 2024
Recall Date: Aug 19, 2024
Tesla, Inc.
Campaign: 11609183 Other
Aug 18, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads

Corrective Action:

The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads

Additional Notes:

The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads

Manufacturer: TESLA
Mfg Campaign: 11609183
Notice Date: Aug 18, 2024
Recall Date: Aug 18, 2024
Tesla, Inc.
Campaign: 11608894 Other
Aug 16, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11608894
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Tesla, Inc.
Campaign: 11608894 Other
Aug 16, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11608894
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Tesla, Inc.
Campaign: 11608894 Other
Aug 16, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: TESLA
Mfg Campaign: 11608894
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Tesla, Inc.
Campaign: 11609010 Other
Aug 16, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…

Corrective Action:

i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…

Additional Notes:

i was dropping my daughter to school making a right turn on a light i heard a pop made an appointment with tesla for them to check what was it.. was still able to drive the car for 2 hours for some errands then around 10:30 i heard a thud looked at my rearview mirror saw bolts falling off my car was able to pull over in safe place then check my car saw the right wheel was off then check under saw the control arm or stabilizer im not sure fell off i wasnt driving fast it just failed…

Manufacturer: TESLA
Mfg Campaign: 11609010
Notice Date: Aug 16, 2024
Recall Date: Aug 16, 2024
Tesla, Inc.
Campaign: 11608529 Other
Aug 14, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.

Corrective Action:

Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.

Additional Notes:

Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.

Manufacturer: TESLA
Mfg Campaign: 11608529
Notice Date: Aug 14, 2024
Recall Date: Aug 14, 2024
Tesla, Inc.
Campaign: 11608563 Other
Aug 14, 2024
Defect Description:

AIR BAGS

Potential Consequences:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Corrective Action:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Additional Notes:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Manufacturer: TESLA
Mfg Campaign: 11608563
Notice Date: Aug 14, 2024
Recall Date: Aug 14, 2024
Tesla, Inc.
Campaign: 11608563 Other
Aug 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Corrective Action:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Additional Notes:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Manufacturer: TESLA
Mfg Campaign: 11608563
Notice Date: Aug 14, 2024
Recall Date: Aug 14, 2024
Tesla, Inc.
Campaign: 11608563 Other
Aug 14, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Corrective Action:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Additional Notes:

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Manufacturer: TESLA
Mfg Campaign: 11608563
Notice Date: Aug 14, 2024
Recall Date: Aug 14, 2024
Tesla, Inc.
Campaign: 11608284 Other
Aug 13, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Corrective Action:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Additional Notes:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Manufacturer: TESLA
Mfg Campaign: 11608284
Notice Date: Aug 13, 2024
Recall Date: Aug 13, 2024
Tesla, Inc.
Campaign: 11608284 Other
Aug 13, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Corrective Action:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Additional Notes:

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Manufacturer: TESLA
Mfg Campaign: 11608284
Notice Date: Aug 13, 2024
Recall Date: Aug 13, 2024
Tesla, Inc.
Campaign: 11608048 Other
Aug 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages

Corrective Action:

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages

Additional Notes:

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages

Manufacturer: TESLA
Mfg Campaign: 11608048
Notice Date: Aug 12, 2024
Recall Date: Aug 12, 2024
Tesla, Inc.
Campaign: 11607769 Other
Aug 10, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Corrective Action:

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Additional Notes:

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Manufacturer: TESLA
Mfg Campaign: 11607769
Notice Date: Aug 10, 2024
Recall Date: Aug 10, 2024

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