Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-001
Recall Date: Jan 6, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-002
Recall Date: Jan 22, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-17-006
Recall Date: Jul 14, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: SB-22-31-002
Recall Date: Dec 5, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Consumer Complaints
1.6K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was fully stopped at red light of intersection of [XXX] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was fully stopped at red light of intersection of [XXX] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was fully stopped at red light of intersection of [XXX] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618657
Recall Date: Oct 8, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the front passenger’s side of the suspension. Upon further inspection, the contact discovered that two additional bolts on the bracket were also loosened. The contact was able to tighten the bolt to secure the suspension. The contact called a Tesla Service Center but received no assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the front passenger’s side of the suspension. Upon further inspection, the contact discovered that two additional bolts on the bracket were also loosened. The contact was able to tighten the bolt to secure the suspension. The contact called a Tesla Service Center but received no assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the front passenger’s side of the suspension. Upon further inspection, the contact discovered that two additional bolts on the bracket were also loosened. The contact was able to tighten the bolt to secure the suspension. The contact called a Tesla Service Center but received no assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.
Mfg Campaign: 11618406
Recall Date: Oct 7, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency braking and alerting engaged. There were no vehicles or objects in front of my vehicle at the time. The braking was hard enough to engage the ABS and bring the car from 40mph to 5-10 mph, risking a rear end collision if someone was behind me. I have owned the car just over 1 year, this is the first time this has happened. No warnings or other errors appeared before the incident and no errors are present after the incident. Neither the dealer or anyone else has inspected the vehicle. Conditions: Dry, Night (9:50pm) no cruise control or lane keeping functions enabled, no cars or objects were seen in front of the vehicle.
Corrective Action:
Emergency braking and alerting engaged. There were no vehicles or objects in front of my vehicle at the time. The braking was hard enough to engage the ABS and bring the car from 40mph to 5-10 mph, risking a rear end collision if someone was behind me. I have owned the car just over 1 year, this is the first time this has happened. No warnings or other errors appeared before the incident and no errors are present after the incident. Neither the dealer or anyone else has inspected the vehicle. Conditions: Dry, Night (9:50pm) no cruise control or lane keeping functions enabled, no cars or objects were seen in front of the vehicle.
Additional Notes:
Emergency braking and alerting engaged. There were no vehicles or objects in front of my vehicle at the time. The braking was hard enough to engage the ABS and bring the car from 40mph to 5-10 mph, risking a rear end collision if someone was behind me. I have owned the car just over 1 year, this is the first time this has happened. No warnings or other errors appeared before the incident and no errors are present after the incident. Neither the dealer or anyone else has inspected the vehicle. Conditions: Dry, Night (9:50pm) no cruise control or lane keeping functions enabled, no cars or objects were seen in front of the vehicle.
Mfg Campaign: 11618128
Recall Date: Oct 4, 2024
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The back seat latches will not buckle. This just started and had not been an issue until now. The middle and back passenger seat belts do not latch.
Corrective Action:
The back seat latches will not buckle. This just started and had not been an issue until now. The middle and back passenger seat belts do not latch.
Additional Notes:
The back seat latches will not buckle. This just started and had not been an issue until now. The middle and back passenger seat belts do not latch.
Mfg Campaign: 11618171
Recall Date: Oct 4, 2024
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11617444
Recall Date: Oct 1, 2024
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2023 Tesla Model Y. The contact received notifications of NHTSA Campaign Numbers: 24V051000 (Electrical System) and 24V554000 (Latches/Locks/Linkages, Electrical System); however, the contact was not able to perform the over the air software updates. The contact called and informed the manufacturer that the current operating system software was out of date. The contact stated that the operating system software version was 2023.44.30.8 and the newest version was 2024.20.3. The manufacturer informed the contact that the operating system was adequate. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11617444
Recall Date: Oct 1, 2024
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I noticed that the car window glass broke without any external impact, and there are no signs of external damage. I suspect this may have been caused by stress fractures due to improper assembly. From what I understand, stress fractures often occur at the edges without any signs of external impact, which matches this situation. But Tesla service refused to admit this is a flaw of installation and refuse to replace it under the warranty coverage. After exploration, I found there are plenty of similar cases happened on the internet. And some of them were treated as flaw, some not. How Tesla identify this kind of case as flaw or not? They didn't even check my out in person. I cannot accept that!
Corrective Action:
I noticed that the car window glass broke without any external impact, and there are no signs of external damage. I suspect this may have been caused by stress fractures due to improper assembly. From what I understand, stress fractures often occur at the edges without any signs of external impact, which matches this situation. But Tesla service refused to admit this is a flaw of installation and refuse to replace it under the warranty coverage. After exploration, I found there are plenty of similar cases happened on the internet. And some of them were treated as flaw, some not. How Tesla identify this kind of case as flaw or not? They didn't even check my out in person. I cannot accept that!
Additional Notes:
I noticed that the car window glass broke without any external impact, and there are no signs of external damage. I suspect this may have been caused by stress fractures due to improper assembly. From what I understand, stress fractures often occur at the edges without any signs of external impact, which matches this situation. But Tesla service refused to admit this is a flaw of installation and refuse to replace it under the warranty coverage. After exploration, I found there are plenty of similar cases happened on the internet. And some of them were treated as flaw, some not. How Tesla identify this kind of case as flaw or not? They didn't even check my out in person. I cannot accept that!
Mfg Campaign: 11617563
Recall Date: Oct 1, 2024
Tesla, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
On [XXX] , south of Austin, north of [XXX] , on both directions, there are many turn lanes on either side. These turn lanes fork from either of the two highway lanes and do not have clear lane markings (by design, not due to fading) until the lane width is full. Tesla Autopilot with lane assist will, at multiple times along this route, center the car between the current lane and the emerging turn. Once the lane markings begin , the car will violently jerk back into a lane. Avoidance of these situations requires a takeover. Along this route, this is particularly dangerous on banks, hills, and in traffic (even with max following distance configured) due to reduced visibility of the start of the lane markings. One example of this is at [XXX] , although there are many others along this route in both directions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] , south of Austin, north of [XXX] , on both directions, there are many turn lanes on either side. These turn lanes fork from either of the two highway lanes and do not have clear lane markings (by design, not due to fading) until the lane width is full. Tesla Autopilot with lane assist will, at multiple times along this route, center the car between the current lane and the emerging turn. Once the lane markings begin , the car will violently jerk back into a lane. Avoidance of these situations requires a takeover. Along this route, this is particularly dangerous on banks, hills, and in traffic (even with max following distance configured) due to reduced visibility of the start of the lane markings. One example of this is at [XXX] , although there are many others along this route in both directions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] , south of Austin, north of [XXX] , on both directions, there are many turn lanes on either side. These turn lanes fork from either of the two highway lanes and do not have clear lane markings (by design, not due to fading) until the lane width is full. Tesla Autopilot with lane assist will, at multiple times along this route, center the car between the current lane and the emerging turn. Once the lane markings begin , the car will violently jerk back into a lane. Avoidance of these situations requires a takeover. Along this route, this is particularly dangerous on banks, hills, and in traffic (even with max following distance configured) due to reduced visibility of the start of the lane markings. One example of this is at [XXX] , although there are many others along this route in both directions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11617089
Recall Date: Sep 29, 2024
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Mfg Campaign: 11616947
Recall Date: Sep 27, 2024
Tesla, Inc.
Defect Description:
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Potential Consequences:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Corrective Action:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Additional Notes:
The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Mfg Campaign: 11616947
Recall Date: Sep 27, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616729
Recall Date: Sep 26, 2024
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616729
Recall Date: Sep 26, 2024
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
This has happened several times and I am unsure what to do to prevent it. I have small children who have various things in the back seats. Sometimes during sudden braking a water bottle or a toy will roll under the drivers seat and under the pedals which makes for a very scary situation. I’ve read online that this has happened to other Tesla owners as well. I hope that there can be a fix for this as currently there is no barrier between the drivers seat and the back seats.
Corrective Action:
This has happened several times and I am unsure what to do to prevent it. I have small children who have various things in the back seats. Sometimes during sudden braking a water bottle or a toy will roll under the drivers seat and under the pedals which makes for a very scary situation. I’ve read online that this has happened to other Tesla owners as well. I hope that there can be a fix for this as currently there is no barrier between the drivers seat and the back seats.
Additional Notes:
This has happened several times and I am unsure what to do to prevent it. I have small children who have various things in the back seats. Sometimes during sudden braking a water bottle or a toy will roll under the drivers seat and under the pedals which makes for a very scary situation. I’ve read online that this has happened to other Tesla owners as well. I hope that there can be a fix for this as currently there is no barrier between the drivers seat and the back seats.
Mfg Campaign: 11615879
Recall Date: Sep 23, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
Front left suspension came apart without any collision. Over the course of a couple days, noticed a sound in the suspension when turning the steering wheel to make a 90 degree turn or more. Pulling out of a driveway and hear loud sound and then steering wheel would not move the front left tire. After getting out to inspect what happened, noticed there were two large bolts on the ground and a large piece of the suspension was hanging down under the car and sitting on the ground. There were no warnings prior to this occurring to signal that something was loose or malfunctioning. Luckily I was on a quiet residential road when it happened and was able to get out safely but it would have been extremely dangerous if this happened in a different location.
Corrective Action:
Front left suspension came apart without any collision. Over the course of a couple days, noticed a sound in the suspension when turning the steering wheel to make a 90 degree turn or more. Pulling out of a driveway and hear loud sound and then steering wheel would not move the front left tire. After getting out to inspect what happened, noticed there were two large bolts on the ground and a large piece of the suspension was hanging down under the car and sitting on the ground. There were no warnings prior to this occurring to signal that something was loose or malfunctioning. Luckily I was on a quiet residential road when it happened and was able to get out safely but it would have been extremely dangerous if this happened in a different location.
Additional Notes:
Front left suspension came apart without any collision. Over the course of a couple days, noticed a sound in the suspension when turning the steering wheel to make a 90 degree turn or more. Pulling out of a driveway and hear loud sound and then steering wheel would not move the front left tire. After getting out to inspect what happened, noticed there were two large bolts on the ground and a large piece of the suspension was hanging down under the car and sitting on the ground. There were no warnings prior to this occurring to signal that something was loose or malfunctioning. Luckily I was on a quiet residential road when it happened and was able to get out safely but it would have been extremely dangerous if this happened in a different location.
Mfg Campaign: 11615540
Recall Date: Sep 20, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Corrective Action:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Additional Notes:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Mfg Campaign: 11615475
Recall Date: Sep 19, 2024
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Corrective Action:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Additional Notes:
At approximately, 14,300 miles and while still under full manufacturer's warranty coverage, the front end of my vehicle started vibrating excessively at speeds of over 65 MPH while driving on smooth road surface (highway driving). I took the car to the local TESLA dealership to have the problem diagnosed. They determined that the "foam lining" on the inside of the tire separated and caused the wheel to become unbalanced. Their fix was to remove the foam lining and reinstall the tire on the wheel without the foam lining. I now have 1 tire out of 4 that does not meet the original OEM spec and condition. Below are the notes from the invoice for $256.10 that I had to pay to correct the problem. Repair Notes: Verified customer concern. Found RH front tire to have foam separation. Removed foam rebelanced tires. Test drove vehicle to verify vibration no longer present. Verified repairs.Correction: Tire - Front - RH (Remove & Install) - Remove and Install This seems to be a common problem with these foam lined tires manufactured by GOODYEAR according to TESLA owner blogs. It seems that either TESLA and or GOODYEAR are not claiming responsibility for a potential design and or manufacturing problem which is why I am filing a formal complaint. I will also be filing a complaint specific to the GOODYEAR tire.
Mfg Campaign: 11615475
Recall Date: Sep 19, 2024
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Corrective Action:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Additional Notes:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Mfg Campaign: 11615511
Recall Date: Sep 19, 2024
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Corrective Action:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Additional Notes:
Front right side wheel disengaged from the steering wheel. It was very scary situation to deal with and luckily it happened while I was on alley. I was not sure what was going as suddenly car was not under my control and acting weirdly. I hit a parked car and came out of the car safely. When parked the car then realized right wheel was disengaged. Called the Tesla insurance and they are not responding for over a month now since the incident happened. Tesla is saying I need to facilitate all this with the tesla authorized facility. Bottom-line, car is with tesla insurance and nothing is happened for over a month.
Mfg Campaign: 11615511
Recall Date: Sep 19, 2024
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
P 255/45 R19 Tire blew up after few miles of driving.
Corrective Action:
P 255/45 R19 Tire blew up after few miles of driving.
Additional Notes:
P 255/45 R19 Tire blew up after few miles of driving.
Mfg Campaign: 11615512
Recall Date: Sep 19, 2024
Tesla, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off). On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel. We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/12: - Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - A body shop replaced the side mirror on the left side (i.e. opposite side of the bolts that had come off), which had been hit by another car - A tire shop fixed a hole in a tire and rotated the tires
Corrective Action:
I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off). On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel. We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/12: - Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - A body shop replaced the side mirror on the left side (i.e. opposite side of the bolts that had come off), which had been hit by another car - A tire shop fixed a hole in a tire and rotated the tires
Additional Notes:
I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off). On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel. We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/12: - Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - A body shop replaced the side mirror on the left side (i.e. opposite side of the bolts that had come off), which had been hit by another car - A tire shop fixed a hole in a tire and rotated the tires
Mfg Campaign: 11614693
Recall Date: Sep 15, 2024
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