Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Corrective Action:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Additional Notes:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Mfg Campaign: 11454312
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Corrective Action:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Additional Notes:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Mfg Campaign: 11454312
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Corrective Action:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Additional Notes:
* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.
Mfg Campaign: 11454312
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Corrective Action:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Additional Notes:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Mfg Campaign: 11454386
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Corrective Action:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Additional Notes:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Mfg Campaign: 11454386
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Corrective Action:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Additional Notes:
on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.
Mfg Campaign: 11454386
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Corrective Action:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Additional Notes:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Mfg Campaign: 11454390
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Corrective Action:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Additional Notes:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Mfg Campaign: 11454390
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Corrective Action:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Additional Notes:
On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.
Mfg Campaign: 11454390
Recall Date: Feb 27, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving along Highway 101 southbound with not so many cars around cruising around 65mph while on autopilot and suddenly the car just braked really hard. The car's velocity dropped to about 15mph in just 1-2 seconds. This is really scary and dangerous and luckily there is no other car behind us or else we could've been rear ended really bad. There was no warning or anything and it was about 2pm when the sun was up and really bright and no clouds at all.
Corrective Action:
I was driving along Highway 101 southbound with not so many cars around cruising around 65mph while on autopilot and suddenly the car just braked really hard. The car's velocity dropped to about 15mph in just 1-2 seconds. This is really scary and dangerous and luckily there is no other car behind us or else we could've been rear ended really bad. There was no warning or anything and it was about 2pm when the sun was up and really bright and no clouds at all.
Additional Notes:
I was driving along Highway 101 southbound with not so many cars around cruising around 65mph while on autopilot and suddenly the car just braked really hard. The car's velocity dropped to about 15mph in just 1-2 seconds. This is really scary and dangerous and luckily there is no other car behind us or else we could've been rear ended really bad. There was no warning or anything and it was about 2pm when the sun was up and really bright and no clouds at all.
Mfg Campaign: 11454291
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Corrective Action:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Additional Notes:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Mfg Campaign: 11454306
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Corrective Action:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Additional Notes:
Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.
Mfg Campaign: 11454306
Recall Date: Feb 26, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving on auto pilot/cruise control mode on a 2-lane local road it suddenly applies brake very hard whenever a truck or trailer is approaching from the opposite lane. At night it suddenly brakes very hard whenever headlights of a car from the opposite lane appears. I accepted delivery on 2/23/2022 and I have had it only 1 day ownership but it has happened every time a truck passes or head lights show up.
Corrective Action:
While driving on auto pilot/cruise control mode on a 2-lane local road it suddenly applies brake very hard whenever a truck or trailer is approaching from the opposite lane. At night it suddenly brakes very hard whenever headlights of a car from the opposite lane appears. I accepted delivery on 2/23/2022 and I have had it only 1 day ownership but it has happened every time a truck passes or head lights show up.
Additional Notes:
While driving on auto pilot/cruise control mode on a 2-lane local road it suddenly applies brake very hard whenever a truck or trailer is approaching from the opposite lane. At night it suddenly brakes very hard whenever headlights of a car from the opposite lane appears. I accepted delivery on 2/23/2022 and I have had it only 1 day ownership but it has happened every time a truck passes or head lights show up.
Mfg Campaign: 11453969
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Corrective Action:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Additional Notes:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Mfg Campaign: 11454175
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Corrective Action:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Additional Notes:
Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.
Mfg Campaign: 11454175
Recall Date: Feb 25, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Corrective Action:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Additional Notes:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Mfg Campaign: 11453790
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Corrective Action:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Additional Notes:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Mfg Campaign: 11453790
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Corrective Action:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Additional Notes:
The cruise control system malfunctioned during the very first highway use (within several weeks after receiving the vehicle). While driving at a high speed on the open highway, the car would break hard for no clear reason, even when I was not following closely behind any other car. The nearest car in my lane was least 20 car lengths ahead, if at all. This experience was quite traumatizing to both me and my wife, and made us feel unsafe on the highway. Luckily, I follow the speed limits in our state, which reduces the likelihood of a rear-end collision (all others drive at least 10 MPH faster than the limit and zip past me). However, this "phantom braking" (as others have dubbed it) is very hard and sudden, often dropping the car down from 70 to 50 MPH in seconds, without warning. When I contacted Tesla via the app, they texted me to reset the cameras (do a hard reboot). There has been no follow-up by them. I do not think that this has fixed it, but have not given it a full test on a long trip. I wonder if this has something to do with the removal of the radar guidance system by the manufacturer, as this system was discontinued immediately before my Tesla was built. This experience has been so disturbing that we are seriously considering selling the Tesla and buying another brand of EV. It made our initial 200 mile trip in the car one of the worst driving experiences that I have had in decades. I had to hold the steering wheel with an iron grip out of fear for when the car would next capriciously decide to jam on the brakes. Needless to say, I was physically exhausted and emotionally drained by the time that we reached our destination. To specifically address your questions: the car is available for inspection; it put my and my wife's safety at risk; the "dealer" has not specifically confirmed the problem; nobody has inspected the vehicle; there was no warning prior to the problems.
Mfg Campaign: 11453790
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Corrective Action:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Additional Notes:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Mfg Campaign: 11453954
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Corrective Action:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Additional Notes:
Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.
Mfg Campaign: 11453954
Recall Date: Feb 24, 2022
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