Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Corrective Action:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Additional Notes:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Mfg Campaign: 11455282
Recall Date: Mar 4, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Corrective Action:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Additional Notes:
While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.
Mfg Campaign: 11455282
Recall Date: Mar 4, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Corrective Action:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Additional Notes:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Mfg Campaign: 11454954
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Corrective Action:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Additional Notes:
Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.
Mfg Campaign: 11454954
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Corrective Action:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Additional Notes:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Mfg Campaign: 11455084
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Corrective Action:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Additional Notes:
When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.
Mfg Campaign: 11455084
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We recently purchased this vehicle and was driving down the highway with zero traffic near us in any lane and the Model Y slammed on the brakes for no apparent reason. Luckily no one was behind us. This continues to be a problem with phantom braking for no reason. It’s very dangerous and almost makes the vehicle unable to be driven.
Corrective Action:
We recently purchased this vehicle and was driving down the highway with zero traffic near us in any lane and the Model Y slammed on the brakes for no apparent reason. Luckily no one was behind us. This continues to be a problem with phantom braking for no reason. It’s very dangerous and almost makes the vehicle unable to be driven.
Additional Notes:
We recently purchased this vehicle and was driving down the highway with zero traffic near us in any lane and the Model Y slammed on the brakes for no apparent reason. Luckily no one was behind us. This continues to be a problem with phantom braking for no reason. It’s very dangerous and almost makes the vehicle unable to be driven.
Mfg Campaign: 11455112
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Corrective Action:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Additional Notes:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Mfg Campaign: 11455116
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Corrective Action:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Additional Notes:
I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..
Mfg Campaign: 11455116
Recall Date: Mar 3, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Mfg Campaign: 11454846
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at an undisclosed speed with the cruise control or autopilot activated, the vehicle experienced phantom braking. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact to press a button on the steering wheel to submit a bug report. The failure mileage was approximately 100.
Mfg Campaign: 11454846
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Corrective Action:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Additional Notes:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Mfg Campaign: 11454904
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Corrective Action:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Additional Notes:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Mfg Campaign: 11454904
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Corrective Action:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Additional Notes:
Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.
Mfg Campaign: 11454904
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my 2022 Tesla Model Y south on I-95 near the intersection with I-10, going approximately 65 miles per hour in the middle of a clear day. I did not have cruise control, autopilot, anything on-- just driving normal. No warning indicators. All software updates were up to date. I was in the far right lane and, at that section of the road, there is a large distance between the oncoming traffic headed north. There were no oncoming cars anyhow. And the car just suddenly slammed on the breaks. I didn't go into a skid but it was enough to jerk my body forward to where my torso hit the steering wheel. I pressed down on the acceleration as fast as I could. If there would have been a car or truck behind me, I would have been really hurt, especially if there would have been passengers in the back. I was shaking. If anything remotely like that happens again, I will sell the car that same day.
Corrective Action:
I was driving my 2022 Tesla Model Y south on I-95 near the intersection with I-10, going approximately 65 miles per hour in the middle of a clear day. I did not have cruise control, autopilot, anything on-- just driving normal. No warning indicators. All software updates were up to date. I was in the far right lane and, at that section of the road, there is a large distance between the oncoming traffic headed north. There were no oncoming cars anyhow. And the car just suddenly slammed on the breaks. I didn't go into a skid but it was enough to jerk my body forward to where my torso hit the steering wheel. I pressed down on the acceleration as fast as I could. If there would have been a car or truck behind me, I would have been really hurt, especially if there would have been passengers in the back. I was shaking. If anything remotely like that happens again, I will sell the car that same day.
Additional Notes:
I was driving my 2022 Tesla Model Y south on I-95 near the intersection with I-10, going approximately 65 miles per hour in the middle of a clear day. I did not have cruise control, autopilot, anything on-- just driving normal. No warning indicators. All software updates were up to date. I was in the far right lane and, at that section of the road, there is a large distance between the oncoming traffic headed north. There were no oncoming cars anyhow. And the car just suddenly slammed on the breaks. I didn't go into a skid but it was enough to jerk my body forward to where my torso hit the steering wheel. I pressed down on the acceleration as fast as I could. If there would have been a car or truck behind me, I would have been really hurt, especially if there would have been passengers in the back. I was shaking. If anything remotely like that happens again, I will sell the car that same day.
Mfg Campaign: 11454932
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Corrective Action:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Additional Notes:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Mfg Campaign: 11454951
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Corrective Action:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Additional Notes:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Mfg Campaign: 11454951
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Corrective Action:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Additional Notes:
When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.
Mfg Campaign: 11454951
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden braking events that occurred both during the day and at night - reducing the vehicle from a cruising speed to 55 or less mph within seconds.
Corrective Action:
Sudden braking events that occurred both during the day and at night - reducing the vehicle from a cruising speed to 55 or less mph within seconds.
Additional Notes:
Sudden braking events that occurred both during the day and at night - reducing the vehicle from a cruising speed to 55 or less mph within seconds.
Mfg Campaign: 11454492
Recall Date: Feb 28, 2022
Tesla, Inc.
Defect Description:
SEATS
Potential Consequences:
The second row seat is broken. At first, it wouldn’t latch but now It cannot be moved or adjusted. There is an alarm that states that the second row seats are not secured. I have been unable to get it repaired. A quick google search shows hundreds of cases exactly like mine.
Corrective Action:
The second row seat is broken. At first, it wouldn’t latch but now It cannot be moved or adjusted. There is an alarm that states that the second row seats are not secured. I have been unable to get it repaired. A quick google search shows hundreds of cases exactly like mine.
Additional Notes:
The second row seat is broken. At first, it wouldn’t latch but now It cannot be moved or adjusted. There is an alarm that states that the second row seats are not secured. I have been unable to get it repaired. A quick google search shows hundreds of cases exactly like mine.
Mfg Campaign: 11454494
Recall Date: Feb 28, 2022
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