Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Corrective Action:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Additional Notes:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Mfg Campaign: 11493269
Recall Date: Nov 12, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Corrective Action:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Additional Notes:
I have been experiencing repeated episodes of phantom braking in which the vehicle will suddenly reduce speed, typically without any other vehicles in the vicinity. I routinely drive from Twin Falls to Boise, which is a distance of about 130 miles, and it regularly happens at least twice. In some instances the speed has dropped suddenly by 15 - 20 mph, which is very frightening, but in other cases the speed only drops by 3 - 4 mph. In all instances there is no reason for the braking. However, the other day it happened with a semi-truck behind me, creating a potentially dangerous situation. This has happened with both cruise control and autopilot. This has been happening since I first purchased the vehicle, which was two months ago. I have 5,000 miles on the vehicle.
Mfg Campaign: 11493269
Recall Date: Nov 12, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Corrective Action:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Additional Notes:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Mfg Campaign: 11492681
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Corrective Action:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Additional Notes:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Mfg Campaign: 11492681
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Corrective Action:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Additional Notes:
Car was at freeway speed (~70mph) and on cruise control, and out of nowhere the brakes were applied by themselves very abruptly. I was almost rear ended on the freeway as a result.
Mfg Campaign: 11492681
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Corrective Action:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Additional Notes:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Mfg Campaign: 11492706
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Corrective Action:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Additional Notes:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Mfg Campaign: 11492706
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Corrective Action:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Additional Notes:
Alert was coming randomly while driving the car about several safety systems being disabled automatically without any audible notifications. Alert clears up after the car is locked for several minutes. Below is the alert message.. Automatic emergency braking disabled Automatic Vehicle Hold disabled Traction control disabled Stability control disabled Cruise control disabled This makes the car suddenly unsafe to drive if you are not paying attention to the screen. I have been on the road driving car at 60-70MPH several times when this happened. This can turn in to an accident. I provided the information and created a service appointment at Tesla which took a month before they can get me a scheduled appointment. Tesla fixed the issue with below note after further review. "A loose connection in the area of the steering gear was causing severe communication problems between the stability controller and the autopilot computer." Resolution Date: 11/18/2022 Report Date: 9/5/2022
Mfg Campaign: 11492706
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 75 MPH with the Adaptive Cruise Control engaged, the contact experienced unintended braking from the ADAS feature. The contact merged into another lane to regain control of the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 1,200.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 75 MPH with the Adaptive Cruise Control engaged, the contact experienced unintended braking from the ADAS feature. The contact merged into another lane to regain control of the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 1,200.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 75 MPH with the Adaptive Cruise Control engaged, the contact experienced unintended braking from the ADAS feature. The contact merged into another lane to regain control of the vehicle. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 1,200.
Mfg Campaign: 11492754
Recall Date: Nov 8, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving down the highway, the Tesla slammed on the brakes automatically, with significant force, for no reason.
Corrective Action:
While driving down the highway, the Tesla slammed on the brakes automatically, with significant force, for no reason.
Additional Notes:
While driving down the highway, the Tesla slammed on the brakes automatically, with significant force, for no reason.
Mfg Campaign: 11492455
Recall Date: Nov 5, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Automatic braking without obstructing vehicles or obstacles while using both the Traffic Aware Cruise Control and Autosteer functions. Occurs multiple times per drive and has occurred on multiple drives. Occurs without warning and places following drivers at risk. Renders these features unusable.
Corrective Action:
Automatic braking without obstructing vehicles or obstacles while using both the Traffic Aware Cruise Control and Autosteer functions. Occurs multiple times per drive and has occurred on multiple drives. Occurs without warning and places following drivers at risk. Renders these features unusable.
Additional Notes:
Automatic braking without obstructing vehicles or obstacles while using both the Traffic Aware Cruise Control and Autosteer functions. Occurs multiple times per drive and has occurred on multiple drives. Occurs without warning and places following drivers at risk. Renders these features unusable.
Mfg Campaign: 11491548
Recall Date: Oct 31, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Corrective Action:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Additional Notes:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Mfg Campaign: 11491516
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Corrective Action:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Additional Notes:
Phantom braking occurs in the Tesla Model Y when the vehicle’s TACC system is engaged. This is not auto drive, this is the systems Traffic Aware Cruise Control. Unexpected Braking occurs decreasing “cruise speed” approximately 8-11 miles per hour in a matter of seconds. On a trip from the Dallas TX area to the Colorado Springs area, this unexpected phantom braking occurred approximately 3 dozen times on open highway and in clear, sunny weather. This is a major safety concern as this brisk deceleration can cause the vehicle to be rear-ended by vehicles following the Tesla.
Mfg Campaign: 11491516
Recall Date: Oct 30, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On the Highway with cruise control on, the vehicle suddenly braked multiple times when nothing was in front or behind me. There was a truck one time in the next lane.
Corrective Action:
On the Highway with cruise control on, the vehicle suddenly braked multiple times when nothing was in front or behind me. There was a truck one time in the next lane.
Additional Notes:
On the Highway with cruise control on, the vehicle suddenly braked multiple times when nothing was in front or behind me. There was a truck one time in the next lane.
Mfg Campaign: 11491224
Recall Date: Oct 27, 2022
Tesla, Inc.
Defect Description:
TIRES
Potential Consequences:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Corrective Action:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Additional Notes:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Mfg Campaign: 11490768
Recall Date: Oct 25, 2022
Tesla, Inc.
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Corrective Action:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Additional Notes:
255/45R19 104W XL. I had a flat tire right in the middle of a fast perfectly smooth highway while traveling with a baby, the car is just beyond a month old and it seems the TPMS system failed and the tire has to be replaced at the customer's cost.
Mfg Campaign: 11490768
Recall Date: Oct 25, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Corrective Action:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Additional Notes:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Mfg Campaign: 11490533
Recall Date: Oct 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Corrective Action:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Additional Notes:
Unexpected braking. This occurred several times on a long trip. Each time we we're on a bridge or other structure close to the roadway.
Mfg Campaign: 11490533
Recall Date: Oct 24, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Phantom breaking on autopilot on highways
Corrective Action:
Phantom breaking on autopilot on highways
Additional Notes:
Phantom breaking on autopilot on highways
Mfg Campaign: 11490462
Recall Date: Oct 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Phantom breaking on autopilot on highways
Corrective Action:
Phantom breaking on autopilot on highways
Additional Notes:
Phantom breaking on autopilot on highways
Mfg Campaign: 11490462
Recall Date: Oct 23, 2022
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