Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-32-001
Recall Date: May 30, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-13-001
Recall Date: Feb 27, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Corrective Action:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Additional Notes:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Mfg Campaign: 11537217
Recall Date: Aug 8, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Corrective Action:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Additional Notes:
While traveling at highway speeds from Colorado to Texas and from Texas back to Colorado my car continuously slammed on the brakes without warning while the autopilot(cruise control) was engaged. There was no visible evidence or object in common for each event. What made this dangerous is any untied objects in the car would shift forward and the vehicles behind me would have to slam on their brakes as well. On a few occasions it changed lanes with no cars in front of me.
Mfg Campaign: 11537217
Recall Date: Aug 8, 2023
Tesla, Inc.
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt doesn't work. It buckles in but doesn't lock
Corrective Action:
The seat belt doesn't work. It buckles in but doesn't lock
Additional Notes:
The seat belt doesn't work. It buckles in but doesn't lock
Mfg Campaign: 11536764
Recall Date: Aug 6, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY STEERING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Mfg Campaign: 11536146
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Mfg Campaign: 11536146
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated while driving 74 MPH with the cruise control activated, the vehicle experienced phantom braking and decelerated to 20 MPH before returning to normal operation. The contact stated that the failure recurred three times. The contact stated that moments later with the cruise control still activated, the vehicle seemed to enter self-driving mode independently, briefly taking control of the steering wheel. The contact stated that the vehicle jerked erratically as if attempting to avoid a crash however, there was no other vehicles or objects nearby. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 14,600.
Mfg Campaign: 11536146
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Speed control set to 65MPH car suddenly stops , with nothing in front of it. I needed to step on accelerator to have car move forward. This has happened many times. Safety, I have notified Tesla, They have not corrected problem.
Corrective Action:
Speed control set to 65MPH car suddenly stops , with nothing in front of it. I needed to step on accelerator to have car move forward. This has happened many times. Safety, I have notified Tesla, They have not corrected problem.
Additional Notes:
Speed control set to 65MPH car suddenly stops , with nothing in front of it. I needed to step on accelerator to have car move forward. This has happened many times. Safety, I have notified Tesla, They have not corrected problem.
Mfg Campaign: 11536150
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
STRUCTURE:BODY:BUMPERS
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated after driving approximately 5 MPH through a puddle of water on a rainy day, the contact arrived at the residence and parked the vehicle. The contact became aware that the rear bumper and an unknown part underneath the bumper had detached and were hanging down. The contact also became aware that there was water intrusion into the rear of the vehicle and the floor carpet was wet. The vehicle was towed to a Tesla Service Center to be diagnosed. The Tesla Service Center informed the contact that the vehicle was missing parts that were not in stock. The Service Center referred the contact to a Tesla Collision Center for assistance. The contact was informed there would be a cost charged for the repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 7,700.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated after driving approximately 5 MPH through a puddle of water on a rainy day, the contact arrived at the residence and parked the vehicle. The contact became aware that the rear bumper and an unknown part underneath the bumper had detached and were hanging down. The contact also became aware that there was water intrusion into the rear of the vehicle and the floor carpet was wet. The vehicle was towed to a Tesla Service Center to be diagnosed. The Tesla Service Center informed the contact that the vehicle was missing parts that were not in stock. The Service Center referred the contact to a Tesla Collision Center for assistance. The contact was informed there would be a cost charged for the repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 7,700.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated after driving approximately 5 MPH through a puddle of water on a rainy day, the contact arrived at the residence and parked the vehicle. The contact became aware that the rear bumper and an unknown part underneath the bumper had detached and were hanging down. The contact also became aware that there was water intrusion into the rear of the vehicle and the floor carpet was wet. The vehicle was towed to a Tesla Service Center to be diagnosed. The Tesla Service Center informed the contact that the vehicle was missing parts that were not in stock. The Service Center referred the contact to a Tesla Collision Center for assistance. The contact was informed there would be a cost charged for the repair. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 7,700.
Mfg Campaign: 11535725
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Corrective Action:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Additional Notes:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Mfg Campaign: 11534809
Recall Date: Jul 27, 2023
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Corrective Action:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Additional Notes:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Mfg Campaign: 11534809
Recall Date: Jul 27, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Corrective Action:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Additional Notes:
The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system
Mfg Campaign: 11534809
Recall Date: Jul 27, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While on both adaptive cruise control and autopilot the vehicle suddenly and dangerously emergency braked on a clear and open freeway with no visible cars or obstacles in sight. Our safety was compromised as it caused us to almost lose control of the vehicle and terrified the passengers. Had there been any vehicles behind us it would have possibly caused a collision at high speed. Have not taken the vehicle back to the dealership yet but others I know with a Tesla have had similar experiences and the dealer has been unhelpful. The vehicle had only around 1200 miles on it and shows no other signs of issues or warnings.
Corrective Action:
While on both adaptive cruise control and autopilot the vehicle suddenly and dangerously emergency braked on a clear and open freeway with no visible cars or obstacles in sight. Our safety was compromised as it caused us to almost lose control of the vehicle and terrified the passengers. Had there been any vehicles behind us it would have possibly caused a collision at high speed. Have not taken the vehicle back to the dealership yet but others I know with a Tesla have had similar experiences and the dealer has been unhelpful. The vehicle had only around 1200 miles on it and shows no other signs of issues or warnings.
Additional Notes:
While on both adaptive cruise control and autopilot the vehicle suddenly and dangerously emergency braked on a clear and open freeway with no visible cars or obstacles in sight. Our safety was compromised as it caused us to almost lose control of the vehicle and terrified the passengers. Had there been any vehicles behind us it would have possibly caused a collision at high speed. Have not taken the vehicle back to the dealership yet but others I know with a Tesla have had similar experiences and the dealer has been unhelpful. The vehicle had only around 1200 miles on it and shows no other signs of issues or warnings.
Mfg Campaign: 11533918
Recall Date: Jul 23, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Corrective Action:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Additional Notes:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Mfg Campaign: 11532870
Recall Date: Jul 17, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Corrective Action:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Additional Notes:
While in simple autopilot mode (not full self driving) the vehicle had two episodes of phantom braking at freeway speeds of 80 mph. On one occasion it applied the brakes when a car passed me going in the same direction. On the other occasion there were no vehicles anywhere in the vicinity and it applied the brakes for no reason. I took the car to the Tesla service center and they said they are aware of the phantom braking issue but have no fix for it. They recommended I use the autopilot again and file a report at exactly the time it occurs again. So, basically risk getting killed so I can file a report for them for a problem they can't fix. The car brakes without any warning whatsoever. It's absurd, Tesla claims full self driving cars and they can't even get simple adaptive cruise control to work safely.
Mfg Campaign: 11532870
Recall Date: Jul 17, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11531814
Recall Date: Jul 12, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM:ADAS
Potential Consequences:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2022 Tesla Model Y. The contact stated that on three separate occasions, while driving at approximately 75 MPH with the ADAS and Adaptive Cruise Control activated, the vehicle experienced phantom braking with the accelerator pedal depressed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11531814
Recall Date: Jul 12, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When using Tesla's Cruise-Control, Traffic Aware Cruise Control or Enhanced Auto-Pilot the vehicle severely brakes without any reason. This happens every time the vehicle is taken on the highway. It is sometimes reproducible because it happens every single time at specific geographic locations. Most often it is not reproducible. On the highways it has put me in danger more than once. The vehicle would brake while going at 75mph and slow down rapidly all the way down to 45mph. Other vehicles following at safe distances have to veer away quickly or slam on their brakes to avoid an accident. Everyone inside the car experience a whiplash from their seat belts. I opened a service ticket with Tesla. I was told that they ran a remote diagnostics and found no hardware issue in the car. The ticket was closed by Tesla after they pointed out that Enhanced Auto Pilot is a Beta version. I gave them very specific examples of how to reproduce this issue. No on came to drive the car before closing the ticket.
Corrective Action:
When using Tesla's Cruise-Control, Traffic Aware Cruise Control or Enhanced Auto-Pilot the vehicle severely brakes without any reason. This happens every time the vehicle is taken on the highway. It is sometimes reproducible because it happens every single time at specific geographic locations. Most often it is not reproducible. On the highways it has put me in danger more than once. The vehicle would brake while going at 75mph and slow down rapidly all the way down to 45mph. Other vehicles following at safe distances have to veer away quickly or slam on their brakes to avoid an accident. Everyone inside the car experience a whiplash from their seat belts. I opened a service ticket with Tesla. I was told that they ran a remote diagnostics and found no hardware issue in the car. The ticket was closed by Tesla after they pointed out that Enhanced Auto Pilot is a Beta version. I gave them very specific examples of how to reproduce this issue. No on came to drive the car before closing the ticket.
Additional Notes:
When using Tesla's Cruise-Control, Traffic Aware Cruise Control or Enhanced Auto-Pilot the vehicle severely brakes without any reason. This happens every time the vehicle is taken on the highway. It is sometimes reproducible because it happens every single time at specific geographic locations. Most often it is not reproducible. On the highways it has put me in danger more than once. The vehicle would brake while going at 75mph and slow down rapidly all the way down to 45mph. Other vehicles following at safe distances have to veer away quickly or slam on their brakes to avoid an accident. Everyone inside the car experience a whiplash from their seat belts. I opened a service ticket with Tesla. I was told that they ran a remote diagnostics and found no hardware issue in the car. The ticket was closed by Tesla after they pointed out that Enhanced Auto Pilot is a Beta version. I gave them very specific examples of how to reproduce this issue. No on came to drive the car before closing the ticket.
Mfg Campaign: 11531619
Recall Date: Jul 11, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
This issue is pretty scary and I'm still shocked after a couple of hrs. Luckily no damage was caused but I couldn't stop thinking what will happen if I were on the highway. I was waiting for the red light, fully stopped, and waiting to get onto the highway. However, after 2-3 seconds, the car started to move. I was surprised, shocked and trying to stop the car in the meantime. However, the brake stops working and It seems to be very tight and I couldn't step on it to make it stop. Then I was able to turn right into a gas station(very lucky, no car on the right lane) and then I was able to switch to "P" to fully stop the car. I then called the Tesla road assistance and my car was towed and they're checking the issue now. Wanted to log this since this could be very very very DANGEROUS!
Corrective Action:
This issue is pretty scary and I'm still shocked after a couple of hrs. Luckily no damage was caused but I couldn't stop thinking what will happen if I were on the highway. I was waiting for the red light, fully stopped, and waiting to get onto the highway. However, after 2-3 seconds, the car started to move. I was surprised, shocked and trying to stop the car in the meantime. However, the brake stops working and It seems to be very tight and I couldn't step on it to make it stop. Then I was able to turn right into a gas station(very lucky, no car on the right lane) and then I was able to switch to "P" to fully stop the car. I then called the Tesla road assistance and my car was towed and they're checking the issue now. Wanted to log this since this could be very very very DANGEROUS!
Additional Notes:
This issue is pretty scary and I'm still shocked after a couple of hrs. Luckily no damage was caused but I couldn't stop thinking what will happen if I were on the highway. I was waiting for the red light, fully stopped, and waiting to get onto the highway. However, after 2-3 seconds, the car started to move. I was surprised, shocked and trying to stop the car in the meantime. However, the brake stops working and It seems to be very tight and I couldn't step on it to make it stop. Then I was able to turn right into a gas station(very lucky, no car on the right lane) and then I was able to switch to "P" to fully stop the car. I then called the Tesla road assistance and my car was towed and they're checking the issue now. Wanted to log this since this could be very very very DANGEROUS!
Mfg Campaign: 11531698
Recall Date: Jul 11, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022 Tesla Model Y front aero shield bolts become loose and the aero shield becomes loose and becomes a safety hazard for other drivers. Tesla will not warranty part nor will claim responsibility for poor manufacturing & assembly. All Tesla models have this issue and it needs to be fixed.
Corrective Action:
2022 Tesla Model Y front aero shield bolts become loose and the aero shield becomes loose and becomes a safety hazard for other drivers. Tesla will not warranty part nor will claim responsibility for poor manufacturing & assembly. All Tesla models have this issue and it needs to be fixed.
Additional Notes:
2022 Tesla Model Y front aero shield bolts become loose and the aero shield becomes loose and becomes a safety hazard for other drivers. Tesla will not warranty part nor will claim responsibility for poor manufacturing & assembly. All Tesla models have this issue and it needs to be fixed.
Mfg Campaign: 11531455
Recall Date: Jul 10, 2023
Tesla, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My car met a major accident and the impact was so severe that it was total loss. The car was badly damaged from drive side and it skid at least 100 meters and it turn around And I am aware that Tesla has side airbags also but none of airbag were deployed I tried to contact Tesla support and report this issue but no one from Tesla gave proper Response . If you want I can share the pics of my car and claim details
Corrective Action:
My car met a major accident and the impact was so severe that it was total loss. The car was badly damaged from drive side and it skid at least 100 meters and it turn around And I am aware that Tesla has side airbags also but none of airbag were deployed I tried to contact Tesla support and report this issue but no one from Tesla gave proper Response . If you want I can share the pics of my car and claim details
Additional Notes:
My car met a major accident and the impact was so severe that it was total loss. The car was badly damaged from drive side and it skid at least 100 meters and it turn around And I am aware that Tesla has side airbags also but none of airbag were deployed I tried to contact Tesla support and report this issue but no one from Tesla gave proper Response . If you want I can share the pics of my car and claim details
Mfg Campaign: 11531477
Recall Date: Jul 10, 2023
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