Complaints & Recalls
Official Safety Recalls - Important!
48 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-17-007
Recall Date: May 9, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-004
Recall Date: Nov 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-31-003
Recall Date: Oct 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-33-002
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-002
Recall Date: May 25, 2021
Consumer Complaints
1.7K ComplaintsTesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11450011
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On 2 occasions within the last month my Tesla Y experienced a radical but brief stopping response. This happened on a freeway while passing a large truck in an adjacent lane. The car suddenly slowed down and then immediately speeded back up. This happened a second time on a freeway but I am unsure of the specific circumstances. I got delivery of the car in Oct 2021 and both of these incidents happened in Jan 2022. It has only happened those 2 times. Thank You [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11450011
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Corrective Action:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Additional Notes:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Mfg Campaign: 11450012
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Corrective Action:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Additional Notes:
I have experienced several instances of the phantom braking in my Tesla model Y. it primarily happens when I’m on a two-lane road and there is a large truck approaching on the opposite lane. However it will also phantom brake on a highway where there are two lanes going in one direction separated by a median with two lanes going the opposite direction. It seems to happen when it’s coming up on a slight hill, where you cannot see over the hill. The car will slam on the brakes in the middle of the freeway, which when going at speeds of 65 to 75 miles an hour when traveling with other vehicles going the same speed, it can be especially dangerous in Texas where the giant pick up trucks like to tailgate electric vehicles. In one instance the pick up truck behind me thought I was brake checking him and jamming on my brakes to be a jerk; he then “coal rolled” me, putting out a giant cloud of black smoke. This situation has made it so I am afraid to use traffic aware cruise control, which I need to be able to use on road trips. It is especially bad in the two-lane winding roads around Amarillo, Texas, but I’ve also had it do this on a much larger road that goes through Chandler, New Mexico to Colorado. I absolutely love my Tesla, but the phantom braking is concerning, and the response I’ve gotten from Tesla service is that the car adapts and will eventually learn where not to do it. I don’t know if that’s true or not, but it doesn’t seem to be getting better, and it does it at the same locations on the road. I need cruise control to be working. Another suggestion might be to have the ability to turn off traffic aware cruise control. I paid for full self driving but have not had the courage to apply to use it because of phantom braking. I would also like to see federal laws passed to address coal rolling of electric vehicles. It is extremely dangerous and it’s happening a lot in Texas.
Mfg Campaign: 11450012
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Corrective Action:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Additional Notes:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Mfg Campaign: 11450018
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Corrective Action:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Additional Notes:
I’m experiencing “Phantom Braking” in my Tesla Model Y. I live in a rural area where 2 lane roads (1 lane each direction) are the only roads around. Larger pick up trucks, pickups with trailers, busses, semi trucks, dump trucks, sprinter vans, and other vehicles of that size in the opposite lane trigger my vehicle, when in cruise control, to slam on its brakes. This happens when it’s sunny, cloudy, any type of weather condition. Occasionally, when in cruise control, I notice the car makes slight braking attempts, even when there is no traffic in the other lane. It’s as if it’s sensing a ghost it doesn’t want to hit… This has happened ever since we purchased the vehicle. I do not use auto pilot because I do not see the point where I live. This issue happens when using the adaptive cruise control. I have not noticed it when using auto pilot as, mention before, I rarely use that feature. I recently say articles where many other Tesla owners were having this problem so I thought I would add to the awareness of this issue. My wife does not use cruise control nor auto pilot for fear the car will slam on it’s brakes and someone might rear end us. Speed limits range from 35-55mph in my area.
Mfg Campaign: 11450018
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Corrective Action:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Additional Notes:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Mfg Campaign: 11450019
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Corrective Action:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Additional Notes:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Mfg Campaign: 11450019
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Corrective Action:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Additional Notes:
The vehicle driver assist system frequently has phantom braking in situations it should not be, especially when there are vehicles behind putting us at risk for a collision due to unexpected braking behavior of the car. This happens especially in setting of 2 lane roads with oncoming traffic, and guaranteed with a truck in the vicinity. On major highways it is less so, but does still happen occasionally. On local roads even if straight and no obstruction the automatic braking without notice occurs when least expecting. Also the lane departure system disables automatically for the remainder of a drive if you veer off a lane even once and didn't take the corrective action the vehicle thinks should have happened. That's not how a safety feature should work... It should remain on regardless. As much as I do enjoy this car, these quality issues definitely make you second guess and keep a closer eye on how you drive to avoid accidents if the system decides to not work as advertised
Mfg Campaign: 11450019
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Corrective Action:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Additional Notes:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Mfg Campaign: 11450022
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Corrective Action:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Additional Notes:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Mfg Campaign: 11450022
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Corrective Action:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Additional Notes:
-Tesla autopilot phantom emergency braking, multiple times makes using the autopilot useless, can't even set it to just cruise control. Yes. -Hard, unexpected, emergency braking at highway speeds from 75mph to immediate 35mph. Dangerous to passengers and other motorists due to the sudden, unexpected high deceleration speed. -Yes. Reported the problem to Tesla service center Spokane on 11/15/2021. They performed a remote investigation and told me I had used the car in a manner/location that was outside the current limitations of the software. No further action until the software system is updated sometime in the future and remotely closed the service appointment without any further input from me. - No. Phantom braking started the day I picked it up 9/24/2021 and continues to this day.
Mfg Campaign: 11450022
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This car has had numerous phantom braking incidents. It is unusable on 2 lane roads. It breaks suddenly for trucks in the opposite lane. It can also begin to brake for cars in the opposing lane. The only remedy is to press on the accelerator to turn off the Autopilot. It also slows down periodically for shadows (for example when going thru an underpass). It was reported to Tesla service and evidently nothing can be done since it seems to be a software issue. I am unsure of that since this car no longer has the radar that previous versions of this car did have.
Corrective Action:
This car has had numerous phantom braking incidents. It is unusable on 2 lane roads. It breaks suddenly for trucks in the opposite lane. It can also begin to brake for cars in the opposing lane. The only remedy is to press on the accelerator to turn off the Autopilot. It also slows down periodically for shadows (for example when going thru an underpass). It was reported to Tesla service and evidently nothing can be done since it seems to be a software issue. I am unsure of that since this car no longer has the radar that previous versions of this car did have.
Additional Notes:
This car has had numerous phantom braking incidents. It is unusable on 2 lane roads. It breaks suddenly for trucks in the opposite lane. It can also begin to brake for cars in the opposing lane. The only remedy is to press on the accelerator to turn off the Autopilot. It also slows down periodically for shadows (for example when going thru an underpass). It was reported to Tesla service and evidently nothing can be done since it seems to be a software issue. I am unsure of that since this car no longer has the radar that previous versions of this car did have.
Mfg Campaign: 11450039
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was traveling in -5 degree (Fahrenheit) weather and the cabin heater stopped working (a notice appeared on the screen explaining that it was malfunctioning). Windshield began to fog up, so turned on fan and outside air in order to remove the fog. Ended up driving 8 hours in -5 degree weather with outside air coming in the car. Seat heaters and steering wheel heater continued to work. My passengers and I had to wear coats, boots, gloves, and a hat and still got numb hands and feet. I felt this was a dangerous situation, unable to keep warm while driving or when pulled over. Manufacturer looked at the issue and said the refrigerant was slightly low and replenished it. I don't feel confident that this was an actual fix.
Corrective Action:
I was traveling in -5 degree (Fahrenheit) weather and the cabin heater stopped working (a notice appeared on the screen explaining that it was malfunctioning). Windshield began to fog up, so turned on fan and outside air in order to remove the fog. Ended up driving 8 hours in -5 degree weather with outside air coming in the car. Seat heaters and steering wheel heater continued to work. My passengers and I had to wear coats, boots, gloves, and a hat and still got numb hands and feet. I felt this was a dangerous situation, unable to keep warm while driving or when pulled over. Manufacturer looked at the issue and said the refrigerant was slightly low and replenished it. I don't feel confident that this was an actual fix.
Additional Notes:
I was traveling in -5 degree (Fahrenheit) weather and the cabin heater stopped working (a notice appeared on the screen explaining that it was malfunctioning). Windshield began to fog up, so turned on fan and outside air in order to remove the fog. Ended up driving 8 hours in -5 degree weather with outside air coming in the car. Seat heaters and steering wheel heater continued to work. My passengers and I had to wear coats, boots, gloves, and a hat and still got numb hands and feet. I felt this was a dangerous situation, unable to keep warm while driving or when pulled over. Manufacturer looked at the issue and said the refrigerant was slightly low and replenished it. I don't feel confident that this was an actual fix.
Mfg Campaign: 11450042
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The Tesla adaptive cruise control has been malfunctioning for the past 12,000+ miles (since new). Yes, it is available for inspection upon request. When the cruise is set, there are a significant number of phantom breaking events, making it a real hazard for anyone following our vehicle. The breaking can happen as often as 3 times every minute, and can decelerate 10-15 mph within seconds before I am able to react and override the cruise. The vehicle has been inspected 2 times by the manufacturer and has been found to have no hardware failure. There is no warning prior to the phantom breaking. However, periodically there are warnings during the phantom breaking events in the form of alarms sounding.
Corrective Action:
The Tesla adaptive cruise control has been malfunctioning for the past 12,000+ miles (since new). Yes, it is available for inspection upon request. When the cruise is set, there are a significant number of phantom breaking events, making it a real hazard for anyone following our vehicle. The breaking can happen as often as 3 times every minute, and can decelerate 10-15 mph within seconds before I am able to react and override the cruise. The vehicle has been inspected 2 times by the manufacturer and has been found to have no hardware failure. There is no warning prior to the phantom breaking. However, periodically there are warnings during the phantom breaking events in the form of alarms sounding.
Additional Notes:
The Tesla adaptive cruise control has been malfunctioning for the past 12,000+ miles (since new). Yes, it is available for inspection upon request. When the cruise is set, there are a significant number of phantom breaking events, making it a real hazard for anyone following our vehicle. The breaking can happen as often as 3 times every minute, and can decelerate 10-15 mph within seconds before I am able to react and override the cruise. The vehicle has been inspected 2 times by the manufacturer and has been found to have no hardware failure. There is no warning prior to the phantom breaking. However, periodically there are warnings during the phantom breaking events in the form of alarms sounding.
Mfg Campaign: 11450063
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Corrective Action:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Additional Notes:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Mfg Campaign: 11450078
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Corrective Action:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Additional Notes:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Mfg Campaign: 11450078
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Corrective Action:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Additional Notes:
Sudden braking while passing semi-trucks on a 2-lane highway while using Autopilot and Traffic-Aware Cruise Control. I made a video: https://www.youtube.com/watch?v=LW-nrsR1Bg0
Mfg Campaign: 11450078
Recall Date: Feb 2, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The adaptive cruise control system is very dangerous due to constant "phantom braking" problems. With cruise control enabled, the car will randomly slow down, sometimes gradually and others times rapidly. Sometimes the deceleration happens when passing a large truck, or a car on the other side of the road. Sometimes it is in response to shadows on the road. Sometimes there is no discernable reason. Instances of rapid and unexpected deceleration make it likely we will be hit by another car or otherwise cause an accident. This problem is prevalent throughout all Model Y cars and detailed online. Dealers say that there is nothing wrong with the vehicle and they hope it can be fixed in the future by software. However, in the meantime, the dangerous situation exists. My vehicle has not been inspected by anyone for this purpose, at least not yet. There are no warning lamps or messages when this happens.
Corrective Action:
The adaptive cruise control system is very dangerous due to constant "phantom braking" problems. With cruise control enabled, the car will randomly slow down, sometimes gradually and others times rapidly. Sometimes the deceleration happens when passing a large truck, or a car on the other side of the road. Sometimes it is in response to shadows on the road. Sometimes there is no discernable reason. Instances of rapid and unexpected deceleration make it likely we will be hit by another car or otherwise cause an accident. This problem is prevalent throughout all Model Y cars and detailed online. Dealers say that there is nothing wrong with the vehicle and they hope it can be fixed in the future by software. However, in the meantime, the dangerous situation exists. My vehicle has not been inspected by anyone for this purpose, at least not yet. There are no warning lamps or messages when this happens.
Additional Notes:
The adaptive cruise control system is very dangerous due to constant "phantom braking" problems. With cruise control enabled, the car will randomly slow down, sometimes gradually and others times rapidly. Sometimes the deceleration happens when passing a large truck, or a car on the other side of the road. Sometimes it is in response to shadows on the road. Sometimes there is no discernable reason. Instances of rapid and unexpected deceleration make it likely we will be hit by another car or otherwise cause an accident. This problem is prevalent throughout all Model Y cars and detailed online. Dealers say that there is nothing wrong with the vehicle and they hope it can be fixed in the future by software. However, in the meantime, the dangerous situation exists. My vehicle has not been inspected by anyone for this purpose, at least not yet. There are no warning lamps or messages when this happens.
Mfg Campaign: 11449732
Recall Date: Feb 1, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The heat pump that supplies all heated air to the cabin stopped working completely. Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11°F outside with no heating. I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message. Nobody has inspected the issue yet. I received an error message "VCFRONT_a447" and "Cabin Climate Control System Requires Service" I have received this error message in two separate occasions now, both when it was lower than 15°F outside.
Corrective Action:
The heat pump that supplies all heated air to the cabin stopped working completely. Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11°F outside with no heating. I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message. Nobody has inspected the issue yet. I received an error message "VCFRONT_a447" and "Cabin Climate Control System Requires Service" I have received this error message in two separate occasions now, both when it was lower than 15°F outside.
Additional Notes:
The heat pump that supplies all heated air to the cabin stopped working completely. Safety was impacted because my windshield fogged up, making it impossible to see clearly out of my windshield or other windows. It was 11°F outside with no heating. I am not sure if a service center has been able to reproduce the issue, but I have images of the fogging and the error message. Nobody has inspected the issue yet. I received an error message "VCFRONT_a447" and "Cabin Climate Control System Requires Service" I have received this error message in two separate occasions now, both when it was lower than 15°F outside.
Mfg Campaign: 11449436
Recall Date: Jan 30, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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